Balance from your previous bill $0.00 Meter # Basic Charge: 17 $ /day 3.23* Energy charge:¹ 2

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11983979 Jun 19, 217 1 124 962 Jul 11, 217 $24.34 Meter Reading Previous Bill. Balance from your previous bill $. Meter # 552711 May 3 19813 Account Account charge 12.4* Charges 17 days 82 Jun 15 19895 * GST.62 on or about Aug 15 $13.2 5 May 3 to Jun 15 ( Residential Conservation Rate 111 ) 3 Basic Charge: 17 days @ $.1899 /day 3.23* 2 Step 1: 82 kw.h @ $.858 /kw.h 7.4* 1 Step 2: kw.h @ $.1287 /kw.h. Rate Rider at 5.%.51* J * GST.54 at the top of this bill. 82 kwh @ 8.58 $11.32 Your total consumption for the billing period is 82 kw.h and your kwh @ 12.87 377 kw.h is prorated based on 17 days Taxes The following is a summary of taxes billed to your account since your last invoice: GST at 5 % on 23.18 1.16 Phone: 1-8-224-9376 Power Out? 1-888-769-3766 or *49376 Jun 19, 217 1 124 962 Jul 11, 217 $24.34 16 38 1124 962 2434

15991375 Aug 18, 217 1 124 962 Sep 11, 217 $11.59 6 4 2 Meter Reading Meter # 552711 Jun 16 19895 Aug 16 249 62 days 514 on or about Oct 16 8 J A at the top of this bill. Previous Bill Balance payable from your previous bill 24.34 Thank you for your payment Jul 11, 217 5.CR Thank you for your payment Jul 31, 217 24.34CR Taxes Balance from your previous bill $5.CR Jun 16 to Aug 16 ( Residential Conservation Rate 111 ) Basic Charge: 62 days @ $.1899 /day 11.77* Step 1: 514 kw.h @ $.858 /kw.h 44.1* Step 2: kw.h @ $.1287 /kw.h. Rate Rider at 5.% 2.79* * GST 2.93 $61.59 Your total consumption for the billing period is 514 kw.h and your 514 kwh @ 8.58 kwh @ 12.87 1376 kw.h is prorated based on 62 days The following is a summary of taxes billed to your account since your last invoice: GST at 5 % on 58.66 2.93 Balance payable $11.59 Phone: 1-8-224-9376 Power Out? 1-888-769-3766 or *49376 Aug 18, 217 1 124 962 Sep 11, 217 $11.59 16 62 1124 962 1159 6159

116982762 Oct 19, 217 1 124 962 PAST DUE $77.15 6 4 2 Meter Reading Meter # 552711 Aug 17 249 Oct 17 2965 62 days 556 on or about Dec 13 9 J A O at the top of this bill. Past Due Balance payable includes an amount which is payable now. If payment has been made, thank you. New charges are payable by Nov 1, 217. Previous Bill Balance payable from your previous bill 11.59 Balance past due from your previous bill $11.59 Aug 17 to Oct 17 ( Residential Conservation Rate 111 ) Basic Charge: 62 days @ $.1899 /day 11.77* Step 1: 556 kw.h @ $.858 /kw.h 47.7* Step 2: kw.h @ $.1287 /kw.h. Rate Rider at 5.% 2.97* * GST 3.12 $65.56 Your total consumption for the billing period is 556 kw.h and your 556 kwh @ 8.58 kwh @ 12.87 1376 kw.h is prorated based on 62 days Phone: 1-8-224-9376 Power Out? 1-888-769-3766 or *49376 Oct 19, 217 1 124 962 PAST DUE $77.15 16 67 1124 962 7715 6556

181131676 Dec 18, 217 1 124 962 Jan 9, 218 $148.77 18 12 6 Meter Reading Meter # 552711 Oct 18 2965 Dec 14 22357 58 days 1392 on or about Feb 14 24 J A O D Previous Bill Balance payable from your previous bill 77.15 Thank you for your payment Nov 6, 217 77.15CR Balance from your previous bill $. Oct 18 to Dec 14 ( Residential Conservation Rate 111 ) Basic Charge: 58 days @ $.1899 /day 11.1* Step 1: 1287 kw.h @ $.858 /kw.h 11.42* Step 2: 15 kw.h @ $.1287 /kw.h 13.51* Rate Rider at 5.% 6.75* * GST 7.8 $148.77 Your total consumption for the billing period is 1392 kw.h and your at the top of this bill. Taxes 1287 kwh @ 8.58 15 kwh @ 12.87 1287 kw.h is prorated based on 58 days The following is a summary of taxes billed to your account since your last invoice: GST at 5 % on 141.69 7.8 Balance payable $148.77 Warning: a telephone fraud scam targeting customers Phone: 1-8-224-9376 Power Out? 1-888-769-3766 or *49376 Dec 18, 217 1 124 962 Jan 9, 218 $148.77 16 52 1124 962 14877

121333571 Feb 19, 218 1 124 962 Mar 13, 218 $177.3 18 12 6 Meter Reading Meter # 552711 Dec 15 22357 Feb 15 23962 63 days 165 on or about Apr 16 25 J A O D F at the top of this bill. Previous Bill Balance payable from your previous bill 148.77 Thank you for your payment Jan 24, 218 148.77CR Account Charges Balance from your previous bill $. Late payment charge 2.23 $2.23 Dec 15 to Feb 15 ( Residential Conservation Rate 111 ) Basic Charge: 63 days @ $.1899 /day 11.96* Step 1: 1398 kw.h @ $.858 /kw.h 119.95* Step 2: 27 kw.h @ $.1287 /kw.h 26.64* Rate Rider at 5.% 7.93* * GST 8.32 $174.8 Your total consumption for the billing period is 165 kw.h and your 1398 kwh @ 8.58 27 kwh @ 12.87 1398 kw.h is prorated based on 63 days Phone: 1-8-224-9376 Power Out? 1-888-769-3766 or *49376 Feb 19, 218 1 124 962 Mar 13, 218 $177.3 16 43 1124 962 1773

address Account number 1 124 962 Invoice number 114125174 Billing date Apr 19, 218 Page 2 of 2 Meter reading information Energy Meter number 552711 Starting Feb 16, 218... 23962 Ending Mar 31, 218... 24551 Difference... 589 589 kwh used over 44 days Meter number 552711 Starting Apr 1, 218... 24551 Ending Apr 17, 218... 24779 Difference... 228 228 kwh used over 17 days Bill details Feb 16, 218 to Apr 17, 218 PREVIOUS BILLING PERIOD Previous bill... $177.3* Payment received Mar 2, 218... -$177.3* BALANCE FORWARD $. ELECTRICITY CHARGES Feb 16, 218 to Mar 31, 218 Basic Charge 44 days @ $.1899 /day...$8.36* ENERGY CHARGES Step 1: 589 kwh @ $.858 /kwh... $5.54* Step 1 Step 2 You're charged the Step 1 rate for electricity up to a certain threshold in each billing period, and a higher Step 2 rate for all electricity use beyond that threshold. This billing period you stayed in the lower Step 1 rate. You were 537 kwh below your Step 2 threshold of 1,354 kwh this billing period. Your next meter reading is on or around Jun 15, 218. Go paperless Get access to your account online. To get started, visit bchydro.com/gopaperless. Maintaining your account If we receive your payment after the due date, you may be charged a late payment fee. To learn more about your account with, visit bchydro.com/customerservicerules. Privacy Protecting your personal information is an obligation we take seriously. For more information, visit bchydro.com/privacy. GST Registration # R121454151 Have a question? Visit bchydro.com/gethelp Call us at 1 8 BCHYDRO (1 8 224 9376). Step 2: kwh @ $.1287 /kwh... $.* Feb 16, 218 to Apr 17, 218 Rate rider 5%... $4.12* Apr 1, 218 to Apr 17, 218 Basic Charge 17 days @ $.1956 /day...$3.33* ENERGY CHARGES Step 1: 228 kwh @ $.884 /kwh... $2.16* Step 2: kwh @ $.1326 /kwh... $.* TAXES ON ELECTRICITY CHARGES * GST 5% on $86.51... $4.33* ELECTRICITY CHARGES SUBTOTAL $9.84 TOTAL DUE $9.84 LP CA 4 46 1124 962 984

address Account number 1 124 962 Invoice number 111491789 Billing date Jun 19, 218 Page 2 of 2 Meter reading information Energy Meter number 552711 Starting Apr 18, 218... 24779 Ending Jun 15, 218...25112 Difference... 333 333 kwh used over 59 days Bill details Apr 18, 218 to Jun 15, 218 PREVIOUS BILLING PERIOD Previous bill... $9.84* Payment received May 23, 218... -$9.84* BALANCE FORWARD $. ACCOUNT CHARGES Late payment charge... $1.36* Step 1 Step 2 You're charged the Step 1 rate for electricity up to a certain threshold in each billing period, and a higher Step 2 rate for all electricity use beyond that threshold. This billing period you stayed in the lower Step 1 rate. You were 976 kwh below your Step 2 threshold of 1,39 kwh this billing period. Your next meter reading is on or around Aug 16, 218. Go paperless Get access to your account online. To get started, visit bchydro.com/gopaperless. Maintaining your account If we receive your payment after the due date, you may be charged a late payment fee. To learn more about your account with, visit bchydro.com/customerservicerules. Privacy Protecting your personal information is an obligation we take seriously. For more information, visit bchydro.com/privacy. GST Registration # R121454151 Have a question? Visit bchydro.com/gethelp Call us at 1 8 BCHYDRO (1 8 224 9376). ACCOUNT CHARGES SUBTOTAL $1.36 ELECTRICITY CHARGES Apr 18, 218 to Jun 15, 218 Basic Charge 59 days @ $.1956 /day...$11.54* ENERGY CHARGES Step 1: 333 kwh @ $.884 /kwh... $29.44* Step 2: kwh @ $.1326 /kwh... $.* Rate rider 5%... $2.5* Jun 1, 218 to Jun 15, 218 Crisis Fund charge: 15 days @ $.82 /day... $.12* TAXES ON ELECTRICITY CHARGES * GST 5% on $43.15... $2.16* ELECTRICITY CHARGES SUBTOTAL $45.31 TOTAL DUE $46.67 LP CA 9 48 1124 962 4667

address Account number 1 124 962 Invoice number 181645479 Billing date Aug 2, 218 Page 2 of 2 Meter reading information Energy Meter number 552711 Starting Jun 16, 218...25112 Ending Aug 16, 218... 25525 Difference... 413 413 kwh used over 62 days Bill details Jun 16, 218 to Aug 16, 218 PREVIOUS BILLING PERIOD Previous bill... $46.67* Payment received Jul 4, 218... -$46.67* BALANCE FORWARD $. ELECTRICITY CHARGES Step 1 Step 2 You're charged the Step 1 rate for electricity up to a certain threshold in each billing period, and a higher Step 2 rate for all electricity use beyond that threshold. This billing period you stayed in the lower Step 1 rate. You were 963 kwh below your Step 2 threshold of 1,376 kwh this billing period. Your next meter reading is on or around Oct 17, 218. Go paperless Get access to your account online. To get started, visit bchydro.com/gopaperless. Maintaining your account If we receive your payment after the due date, you may be charged a late payment fee. To learn more about your account with, visit bchydro.com/customerservicerules. Jun 16, 218 to Aug 16, 218 Basic Charge 62 days @ $.1956 /day...$12.13* ENERGY CHARGES Step 1: 413 kwh @ $.884 /kwh... $36.51* Step 2: kwh @ $.1326 /kwh... $.* Rate rider 5%... $2.43* Crisis Fund charge: 62 days @ $.82 /day... $.51* TAXES ON ELECTRICITY CHARGES * GST 5% on $51.58... $2.58* ELECTRICITY CHARGES SUBTOTAL $54.16 TOTAL DUE $54.16 Privacy Protecting your personal information is an obligation we take seriously. For more information, visit bchydro.com/privacy. GST Registration # R121454151 Have a question? Visit bchydro.com/gethelp Call us at 1 8 BCHYDRO (1 8 224 9376). 9 LP CA 41 1124 962 5416