LIST OF OPEN TRAINING TRAINING PLANNER 2016/2017 Course location: Lagos, Abuja, Port Harcourt.

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JANUARY 2016 Credit Management and Collection of 4-6 11-15 14-27 Abuja/Lagos/PH 150,000 220,000 320,000 Receivables Developing Executive Management 4-6 11-15 14-27 Abuja/Lagos/PH 150,000 220,000 320,000 Capacity Marketing for Better Result 4-6 11-15 14-27 Abuja/Lagos/PH 150,000 220,000 320,000 Problem Solving and Decision Making 4-6 11-15 14-27 Abuja/Lagos/PH 150,000 220,000 320,000 Maintenance Planning Scheduling 11-13 14-20 14-27 Abuja/Lagos/PH 150,000 220,000 320,000 And Control Interpersonal Communication Skill 11-13 14-20 14-27 Abuja/Lagos/PH 150,000 220,000 320,000 Performance & Risk management in 11-13 14-20 14-27 Abuja/Lagos/PH 150,000 220,000 320,000 healthcare Auditing HR Processes 11-13 14-20 14-27 Abuja/Lagos/PH 150,000 220,000 320,000

FEBRUARY 2016 Developing Negotiation and 2-4 3-9 2-15 Abuja/Lagos/PH 150,000 220,000 320,000 Mediation Skills The Recruitment specialist 2-4 3-9 2-15 Abuja/Lagos/PH 150,000 220,000 320,000 Project Management Monitoring and 2-4 3-9 2-15 Abuja/Lagos/PH 150,000 220,000 320,000 Evaluation Managing Projects using Microsoft 15-17 3-9 2-15 Abuja/Lagos/PH 150,000 220,000 320,000 Project Advanced Supervisory Skills 22-24 11-17 2-15 Abuja/Lagos/PH 150,000 220,000 320,000 Mastering Presentation Skills 22-24 11-17 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 Professional Selling Strategies 22-24 11-17 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 Customer Loyalty 22-24 11-17 15-26 Abuja/Lagos/PH 150,000 220,000 320,000

MARCH 2016 Key Managerial skills for New managers & supervisors 7-9 7-11 14-25 Abuja/Lagos/PH 150,000 220,000 320,000 Employee engagement & relation 7-9 7-11 14-25 Abuja/Lagos/PH 150,000 220,000 320,000 HR Planning & Budgeting 7-9 7-11 14-25 Abuja/Lagos/PH 150,000 220,000 320,000 Performance management: setting objectives and conducting appraisals 7-9 7-11 14-25 Abuja/Lagos/PH 150,000 220,000 320,000 Organization and workforce planning 15-17 14-18 14-25 Abuja/Lagos/PH 150,000 220,000 320,000 Corporate governance: principles & best practices 15-17 14-18 14-25 Abuja/Lagos/PH 150,000 220,000 320,000 Finance for non-finance professional 15-17 14-18 14-25 Abuja/Lagos/PH 150,000 220,000 320,000 Payroll:Preparation,Analysis & Management 28-30 14-18 14-25 Abuja/Lagos/PH 150,000 220,000 320,000 Inventory accounting & costing 28-30 14-18 14-25 Abuja/Lagos/PH 150,000 220,000 320,000

APRIL 2016 Adaptive Leadership: Tools &Tactics for Senior Management Leading and Managing Virtual and Remote Teams 4-6 5-11 18-29 Abuja/Lagos/PH 150,000 220,000 320,000 4-6 5-11 18-29 Abuja/Lagos/PH 150,000 220,000 320,000 Advanced supervisory skills 4-6 5-11 18-29 Abuja/Lagos/PH 150,000 220,000 320,000 Strategic Planning for Security and Development The Professional Executive Assistant / Personal Assistant Report Writing for the Modern Business Learning & Development framework: Practices & trends. Job Analysis and Job DescriptionTechniques 13-15 5-11 18-29 Abuja/Lagos/PH 150,000 220,000 320,000 13-15 5-11 18-29 Abuja/Lagos/PH 150,000 220,000 320,000 13-15 5-11 18-29 Abuja/Lagos/PH 150,000 220,000 320,000 13-15 18-22 18-29 Abuja/Lagos/PH 150,000 220,000 320,000 25-27 18-22 18-29 Abuja/Lagos/PH 150,000 220,000 320,000

The Master negotiator 25-27 18-22 18-29 Abuja/Lagos/PH 150,000 220,000 320,000

MAY 2016 Managing People in Projects 2-4 5-11 9-20 Abuja/Lagos/PH 150,000 220,000 320,000 Public Health Care Management 2-4 5-11 9-20 Abuja/Lagos/PH 150,000 220,000 320,000 Professional Leadership and Higher 2-4 5-11 9-20 Abuja/Lagos/PH 150,000 220,000 320,000 Education Administration Project Management Skills 2-4 5-11 9-20 Abuja/Lagos/PH 150,000 220,000 320,000 The Power of personal branding & 2-4 5-11 9-20 Abuja/Lagos/PH 150,000 220,000 320,000 Presence. Management Skills & Techniques for 2-4 16-20 9-20 Abuja/Lagos/PH 150,000 220,000 320,000 Engineers Customer relationship management 5-7 16-20 9-20 Abuja/Lagos/PH 150,000 220,000 320,000 Advanced business writing 5-7 16-20 9-20 Abuja/Lagos/PH 150,000 220,000 320,000 Presentation design & delivery 5-7 16-20 9-20 Abuja/Lagos/PH 150,000 220,000 320,000

JUNE 2016 Tendering procedures & bid evaluation 1-3 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000 The Power of leaders 1-3 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000 leadership challenge workshop 1-3 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000 Customer service management 1-3 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000 The customer complaint system:a tool for customer service improvement Employee Relations:Roles & responsibilities Emotional intelligence: Strategies for success Work life balance: Maximizing productivity & quality of life 1-3 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000 27-29 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000 27-29 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000 27-29 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000 Quality Management System 27-29 6-10 13-24 Abuja/Lagos/PH 150,000 220,000 320,000

JULY 2016 Public Procurement Management 4-6 4-8 11-22 Abuja/Lagos/PH 150,000 220,000 320,000 Managing Contract and Procurement Process Contract Preparation and Management The Highly Productive and Effective Administrator 4-6 4-8 11-22 Abuja/Lagos/PH 150,000 220,000 320,000 4-6 4-8 11-22 Abuja/Lagos/PH 150,000 220,000 320,000 4-6 4-8 11-22 Abuja/Lagos/PH 150,000 220,000 320,000 Customer Service Excellence 25-27 4-8 11-22 Abuja/Lagos/PH 150,000 220,000 320,000 Arbitration & dispute Resolution for Non-Lawyers Creative Problem Solving and Decision Making 25-27 4-8 11-22 Abuja/Lagos/PH 150,000 220,000 320,000 25-27 4-8 11-22 Abuja/Lagos/PH 150,000 220,000 320,000 High Performance Teams 25-27 25-29 11-22 Abuja/Lagos/PH 150,000 220,000 320,000 Managing conflict: Power through influence 25-27 25-29 11-22 Abuja/Lagos/PH 150,000 220,000 320,000

AUGUST 2016 Excellence in customer service 1-3 1-5 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 Strategic Procurement Management 1-3 1-5 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 Successful Skills for Office Managers 8-10 1-5 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 Advanced Business Writing 8-10 8-12 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 Public Relations and Media Skills 8-10 8-12 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 The customer complaint system:a tool 8-10 8-12 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 for customer service Ethical Hacking(IT Management) 8-10 8-12 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 Supervisory Skills 29-31 8-12 15-26 Abuja/Lagos/PH 150,000 220,000 320,000 Leadership & communication 29-31 25-31 15-26 Abuja/Lagos/PH 150,000 220,000 320,000

SEPTEMBER 2016 Effective Executive 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 The Power of Leaders 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 The Certified Administrative and Office Management Professional 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Employee Relations 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Career Development and Succession Planning 5-7 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Win-win Negotiation Skill 5-7 26-30 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Certified Accounts Assistant 5-7 26-30 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Corporate governance: Principles, 26-28 26-30 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 policies & best practices. Computer Based Office 26-28 26-30 12-23 Abuja/Lagos/PH 150,000 220,000 320,000

Administration and Organization OCTOBER 2016 Implementing and Managing a Customer Complaints System Advanced Occupational Safety and Health LIST OF OPEN TRAINING 3-5 3-7 17-28 Abuja/Lagos/PH 150,000 220,000 320,000 3-5 3-7 17-28 Abuja/Lagos/PH 150,000 220,000 320,000 The Master Trainer 3-5 3-7 17-28 Abuja/Lagos/PH 150,000 220,000 320,000 Managing Conflict 3-5 3-7 17-28 Abuja/Lagos/PH 150,000 220,000 320,000 Next Generation Excel for Business Application Professional Skills for Finance and Accounting Managing Health and Safety in the Workplace Payroll:Preparation,Analysis& Management. 3-5 3-7 17-28 Abuja/Lagos/PH 150,000 220,000 320,000 27-31 25-31 17-28 Abuja/Lagos/PH 150,000 220,000 320,000 27-31 25-31 17-28 Abuja/Lagos/PH 150,000 220,000 320,000 27-31 25-31 17-28 Abuja/Lagos/PH 150,000 220,000 320,000 HR Planning & Budgeting 27-31 25-31 17-28 Abuja/Lagos/PH 150,000 220,000 320,000

NOVEMBER 2016 Work life balance: Maximizing 3-5 3-9 11-24 Abuja/Lagos/PH 150,000 220,000 320,000 productivity& quality of life Time Management and Stress Control 3-5 3-9 11-24 Abuja/Lagos/PH 150,000 220,000 320,000 Finance for Non-Finance Professional 3-5 3-9 11-24 Abuja/Lagos/PH 150,000 220,000 320,000 Emotional intelligence: strategies for 3-5 3-9 11-24 Abuja/Lagos/PH 150,000 220,000 320,000 success Performance management 28-30 3-9 11-24 Abuja/Lagos/PH 150,000 220,000 320,000 Advanced communication skills 28-30 24-30 11-24 Abuja/Lagos/PH 150,000 220,000 320,000 Managing and coordinating training 28-30 24-30 11-24 Abuja/Lagos/PH 150,000 220,000 320,000 proactively Leadership & Management 28-30 24-30 11-24 Abuja/Lagos/PH 150,000 220,000 320,000

DECEMBER 2016 The Human Resource professional: From Traditional HR Role to business partner 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Effective budgeting & cost control 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Effective Conflict Resolution and 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Management Negotiating contracts successfully 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Designing & implementing a 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 performance system Competency Based Human Resources 1-5 5-9 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Management Identifying Training Needs and 1-5 15-21 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Evaluating Training Administration & office management: Best practices & technology 1-5 15-21 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Finance for Non-Finance Managers 1-5 15-21 12-23 Abuja/Lagos/PH 150,000 220,000 320,000 Kindly note that the selected courses can be run in any of the centers listed above, upon confirmation from the client or at clients Training facility.