Natural Gas Vehicle (NGV) Marketing Program LNG-CNG-NGV Technical Conference May 22, 2013

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Natural Gas Vehicle (NGV) Marketing Program LNG-CNG-NGV Technical Conference May 22, 2013 national fuel Rob Eck, Sales Manager (716) 857-7711 Eckr@natfuel.com

Presentation Outline National Fuel Overview NGV Market Summary NGV Refueling Stations Target Market & Market Barriers NGV Marketing Program Outreach & Education Plan Sales Plan & Results Regulatory Plan NGV Partnership Pilot Program Q&A

National Fuel Gas Distribution Corporation Service Territory Niagara Falls Buffalo Sharon Erie

National Fuel Gas Distribution Corp. Market Size FY 2012 Market Segment No. of Customers Usage (Bcf) NY PA Total NY PA Total Residential 483,420 198,324 681,744 52.5 20.7 73.2 Non- Residential 33,009 16,180 49,189 43.4 22.9 66.3 Total 516,429 214,504 730,933 95.9 43.9 139.5

NGV Refueling Station Types Time-Fill Station Fueling time usually 6-8 hours Typical cost range of $100,000 - $1 Million Usually recommended for Private Fleets with vehicles that return to a central location overnight Fast-Fill Station Fueling time is usually 3-7 minutes Typical cost range of $500,000 - $1.5 Million Required type of station for Public Refueling

Current NGV Refueling Stations Public Access Name Location 1. National Fuel SC West Seneca, NY 2. National Fuel SC Niagara Falls, NY 3. Waste Management West Seneca, NY 4. HPW Energy Westfield, NY 5. Cotton Well Drilling Sheridan, NY 6. Clean Energy Rush, NY

Current NGV Refueling Stations Private Access Name Location 1. Waste Management West Seneca, NY 2. Modern Disposal Model City, NY 3. NYS Office of Parks & Recreation Niagara Falls, NY 4. NYS Dept. of Transportation 6 Locations 5. SUNY at Buffalo Amherst, NY 6. Buffalo State College Buffalo, NY

NGV Target Market Vehicle Types Light Duty Passenger Cars, Taxi Cars & Service Vans Added cost of $7,000 - $14,000 vs. gasoline vehicles Medium Duty Short Haul Delivery Trucks, Transit Buses & Shuttle Buses Added cost of $15,000 - $20,000 vs. gasoline vehicles Heavy Duty Transit, Shuttle & School Buses, Long Haul Tractor/Trailer Trucks & Garbage Trucks Added cost of $25,000 or more vs. gasoline vehicles

NGV Target Market - Fleet Types Food/Beverage Distribution Companies Taxi/Limousine Services Colleges/Universities/School Districts Contractor/Service Companies Transit Authorities Garbage/Refuse Companies Local/State/Federal Government

NGV Target Market Size ----------Private Fleets > 10 Vehicles---------- Customer Type # of Companies # of Vehicles Food Processing 65 3,619 Construction 95 2,924 Manufacturing 17 1,725 Retail/Wholesale 46 853 All Others TOTAL Data Source: FleetSeek.com 53 276 2,452 11,573

NGV Market Barriers Refueling Stations Limited availability/lack of infrastructure High capital cost of Refueling Station equipment and installation NGV s Limited availability of OEM dedicated vehicles Higher premium cost for NGV s vs. gasoline/diesel vehicles Customer concerns about driving range, reliability, maintenance, etc.

NGV Marketing Program Outreach & Education Plan Develop marketing materials Customer brochure, content on NFG web site Conduct training events Customer meetings, NGV refueling station tours Partner with Clean Communities of WNY Participate in trade shows Buffalo Auto Show, CCWNY events, etc. Investigate other O&E options Education & Training Center Develop NGV Maintenance Course

NGV Marketing Program Sales Plan Conduct market assessment Focus on fleets > 10 vehicles, returning to a central location Identify best customer candidates Develop prospect list, conduct sales calls Evaluate customer economics Conduct free feasibility assessments Partner with 3 rd parties for best applications NYSERDA, NGV Refueling Station Developers, etc. Assist customer with financing where possible. Utilize NFG NGV Pilot Program, R&D program Document NGV performance and economics Develop case studies and testimonials

NGV Sales Results Current Significant NGV Customers Customer # of Vehicles Refueling Location Incremental Usage (Mcf) Modern Disposal 45 over 5 yrs At own Private Station 48,789 Waste Management 44 over 2 yrs At own Private Station 46,971 Guard Contracting 2 At NFG Public Station 5,580 NYS Office of Parks & Recreation 10 At own Private Station 2,200 Sonwil Distribution 1 At NFG Public Station 1,388

NGV Sales Results Current Significant NGV Sales Cycles Customer # of Vehicles Refueling Location Incremental Usage (Mcf) Tops Markets 200 At own Private Station 163,000 Buffalo Fuel Corp. 70 At Public Station only 105,409 Niagara Frontier Transportation Authority (NFTA) 80 At own Private Station 35,116 Try-It Distributing 82 At own Public Station 20,437

NGV Sales Results Number of Customers

NGV Sales Results Annual Usage (Mcf) * For illustration purposes only not to scale

NGV Sales Results Current R&D Demonstration Projects EcoDual Fuel Conversion System Target: Heavy duty tractor/trailer diesel trucks In lieu of LNG, use blend of diesel and CNG Benefits: no loss of power, reduced operating cost, emissions & noise, improved driving range Quick and inexpensive installation, short payback NGV Forklifts Target: Industrial customers with warehouse lift trucks Replacement of propane and electric lift trucks with CNG Benefits: reduced operating cost, emissions and maintenance, easier refueling, increased safety Added cost for station & CNG lift trucks, longer payback

NGV Marketing Program Regulatory Plan Reduce cost of gas for NGV applications Develop customized sales rates NGV (1) - NFG owned refueling station NGV (2) - Customer owned refueling station SC-13 Transportation Rate Develop incentives to reduce capital cost barriers with refueling stations/vehicles NGV Partnership Pilot Program

NGV Partnership Pilot Program Overview Approved by NY PSC on November 18, 2011 Permits NFG to give customer funding to buydown cost of NGV re-fueling station and/or vehicles, thereby lowering payback Ensure that program costs are borne entirely by each project through future incremental transportation/sales service charges paid by the customer Develop set of measurable deliverables to help NY PSC evaluate the effectiveness of the program

NGV Partnership Pilot Program Design Pilot program with initial term of 3 years. Annual cap of $1 million/year, total of $3 million Proposed typical buydowns in range of $10,000 - $200,000. Actual buydown calculated based on incremental margin from each project Customer must sign a performance contract with term of up to 6 years. May also be required to provide security. Requires reporting of program results and individual project performance to NYPSC

NGV Partnership Pilot Program Reporting Requirements to NY PSC Documentation and verification of project economics Evaluation of performance and impact of NGV s on environment Demonstration of the reliability of NGV s Development of Best Practices Introduction of NGV s to interested parties Measurement of customer acceptance and awareness Collection of performance data

NGV Partnership Pilot Program Current Participants Total # of Customers 3 Total Annual Incremental Usage 97,148 Mcf Total Incremental Margin $109,121 Total Buydown $356,000