REAR VIEW MIRROR DETACHES FROM WINDSHIELD SERVICE TIP

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REAR VIEW MIRROR DETACHES FROM Article No. WINDSHIELD SERVICE TIP 94-17-2 FORD: LINCOLN: MERCURY: 1990-1994 TEMPO 1990-1995 CROWN VICTORIA, ESCORT, MUSTANG, TAURUS, THUNDERBIRD 1992-1995 PROBE 1995 CONTOUR 1990-1995 AEROSTAR, BRONCO, ECONOLINE, F-150-350 SERIES, RANGER 1991-1995 EXPLORER 1995 WINDSTAR 1990-1992 MARK VII 1990-1995 CONTINENTAL, TOWN CAR 1993-1995 MARK VIII 1990-1994 TOPAZ 1990-1995 COUGAR, GRAND MARQUIS, SABLE 1991-1995 TRACER 1995 MYSTIQUE 1993-1995 VILLAGER ISSUE The rear view mirror assembly may detach from the windshield. This may be caused by: High humidity conditions, which may cause the production adhesive to fail Improper cleaning of the glass and the mirror button during repair process may cause the Rear View Mirror Adhesive service chemical to fail, resulting in repeat repairs Use of expired or improperly stored service kits Improper use of service kit. ACTION Review the service kit expiration date, and use the revised cleaning and application procedures. Refer to the following procedures for service. WARNING USE WITH ADEQUATE VENTILATION. AVOID EYE CONTACT AND CONTACT WITH SKIN. SERVICE KIT STORAGE AND EXPIRATION PROCEDURES 1. Avoid prolonged storage of Rear View Mirror Adhesive kits. Over time, the adhesive performance will degrade. Excessive storage temperatures and exposure to sunlight will also degrade the unused material. For these reasons, Ford recommends: Rotating stock, using the oldest material first Storing the adhesive kits in a cool, dry, dark place Avoiding placement of display racks in direct sunlight Using only repair kits that are less than one (1) year old. 2. You can determine the age of the material in the kit by checking the date code crimped in the plastic seal at the bottom of the adhesive squeeze tube. The date code format is shown in Figure 1. The first character is a digit representing the last digit of the year the material was manufactured. The second character is a letter representing the month of manufacture. The remaining characters indicate the location where the material was produced. PROOF 17-MAY-00 FAE94002 FAE94002 PAGE 1

Article No. 94-17-2 Cont d. This date represents the date the material was manufactured. Ford recommends that material older than one year old not be used to install interior rear view mirror assemblies. To enable dealership personnel to more easily determine the suitability of the material, the individual kits and the shipping box will be stamped with a Use By date. The new Use By label will be on all products made after June, 1994. Figure 2 shows the location of the Use By date on the back of each individual blister card and the shipping box. SERVICE PROCEDURES THE FOLLOWING PROCEDURES SUPERSEDE THE INSTRUCTIONS ON THE BACK OF THE ORIGINAL REAR VIEW MIRROR ADHESIVE PACKAGE. THE MIRROR BUTTON IS OFTEN CALLED A BRACKET, AND THE WINDSHIELD IS SOMETIMES REFERRED TO AS GLASS. 1. Make sure glass, bracket, and rear view mirror adhesive are at room temperature (65-75 F, 18-24 C). If possible, the repair should be performed indoors. Do not perform the repair in direct sunlight. If you must work outside, park the vehicle in a shaded area out of the direct sunlight. The adhesive will not bond at temperatures less than 45 F (7 C), and will bond too quickly in direct sunlight. b. Using a clean cloth saturated with isopropyl alcohol (obtain 70% isopropyl rubbing alcohol locally), rub the glass and the mirror button to remove any remaining old adhesive. Soaking the mirror button in isopropyl alcohol may speed the adhesive removal process. c. Rub the mirror button and the glass with a non-abrasive bathroom cleanser (obtain locally) to ensure all traces of the old adhesive have been removed. IT IS ESSENTIAL THAT NO TRACES OF CLEANSER OR ADHESIVE REMAIN ON THE GLASS OR THE MIRROR BUTTON. d. Wipe the glass and the mirror button with a new, clean cloth saturated with isopropyl alcohol (or rubbing alcohol). 4. The accelerator vial contains a priming agent which speeds the adhesive curing process. a. Grasp the paper wrapper around the vial and squeeze until the vial inside the paper wrapper breaks, releasing the accelerator to the felt tip on the end of the cylinder. b. Cover the entire bonding area by applying a barely visible, but uniform, film of accelerator to an area larger than the mirror button footprint on the glass and to the entire mirror button bonding surface. c. Let the accelerator dry for 3 minutes. DO NOT TOUCH THE PRIMED SURFACES. 2. Mark original location of bracket on outside of windshield with any appropriate marking tool 5. Squeeze only three (3) drops of adhesive in a (e.g., crayon, magic marker) before you begin. line from top to bottom on the mirror button (Figure 3). It is not necessary to spread the SURFACES MUST BE CLEAN FOR PROPER BONDING TO OCCUR. 3. Use the following steps to ensure proper cleaning of glass and button: a. Carefully remove thick layers of the old adhesive from the glass and the mirror button using a single edge razor blade. adhesive. MAKE SURE THE BUTTON IS POSITIONED PROPERLY FOR STEP 6. REPOSITIONING THE BUTTON, ONCE IN CONTACT WITH GLASS, WILL CAUSE THE ADHESIVE TO FAIL. 6. Position the mirror button in its proper location on the windshield (the rounded edge is pointing up). Press firmly for one full minute to ensure complete bonding. If mirror button is not firmly attached after more than one minute, remove button and repeat Steps 2 through 5. PAGE 2 FAE94002 FAE94002 PROOF 17-MAY-00

Article No. 94-17-2 Cont d. 7. Allow 5 minutes for adhesive to cure (with 1990 Luxury; 1990 And temperatures above 65 F, 18 C) and install rear 1991 Non-Luxury, All view mirror to button. If temperature is between Others Eligible Under The 45-65 F (7-18 C), use masking tape to firmly Provisions Of Bumper To hold the button to the windshield and allow the Bumper Warranty Coverage adhesive to cure for at least 15 minutes. OPERATION DESCRIPTION TIME 941702A Re-Attach Rear View 0.5 Hr. PART NUMBER PART NAME Mirror D9AZ-19554-CA Rear View Mirror Adhesive DEALER CODING CONDITION OTHER APPLICABLE ARTICLES: NONE BASIC PART NO. CODE WARRANTY STATUS: Eligible Under Basic 17698 03 Warranty Coverage For OASIS CODES: 102000, 103000, 107000 Figure 1 - Article 94-17-2 PROOF 17-MAY-00 FAE94002 FAE94002 PAGE 3

Figure 2 - Article 94-17-2 PAGE 4 FAE94002 FAE94002 PROOF 17-MAY-00

Figure 3 - Article 94-17-2 PROOF 17-MAY-00 FAE94002 FAE94002 PAGE 5