SWIFT-E SWIFT-E+ 10KW-15KW PORTABLE LOAD BANK
Last Revision Date: March 15, 2016 For the most up-to-date information for this product and others, please contact Simplex, Inc. at (800) 637-8603 or visit us on the web at http://www.simplexdirect.com.
Table of Contents 1 Warnings and Cautions... 1 2 Nameplates and Placards... 5 3 Description and Specification... 7 Features 7 Safety 7 Specifications 8 4 Unpacking...11 Included components and parts 11 Primary inspection 11 5 Installation...13 Load bank placement 13 Wiring the load bank 13 Meter setup information 14 Current transformer ratio 14 Meter display 14 6 Operating Instructions...15 Startup 15 Applying a load 15 Shutdown 15 7 Alarms and Warnings...17 Tripped circuit breaker 17 Overheating 17 8 Supplemental equipment...19 9 Maintenance/Troubleshooting...21 General maintenance 21 Troubleshooting 21 Appendix A PRODUCT WARRANTY...27
Table of Figures Specifications...8 Current draw at specified wattages...8 Wiring directions... 13 Airflow diagram... 13 Meter... 14 Applying a load... 15 Troubleshooting... 22 Subpanel... 24 Top of load bank... 24 Front of load bank... 24 Parts of the load bank... 25
1 WARNINGS AND CAUTIONS Safety information symbols The following images indicate important safety information: This General warning symbol points out important information that, if not followed, could endanger personal safety and/or property. This Explosion warning symbol points out potential explosion hazards. This Fire warning symbol points out potential fire hazards. This Electrical warning symbol points out potential electrical shock hazards. Cautions This load bank is high-powered, technical, industrial equipment operating at dangerous voltages and temperatures. It is capable of damaging itself, property or personnel if improperly used. It is not a consumer product. It must be installed, connected and operated by personnel properly trained and experienced in its use. An operator s manual is supplied with each load bank and available online at www. simplexdirect.com. The operator must be familiar with its contents and have access to it during operation. High Voltage: Turn off and disconnect power source before opening this equipment High Temperature: Allow hardware to cool before servicing or opening this equipment. Rotating Equipment: Ensure that the fans have stopped before opening this unit. For Operator Safety: Make sure this equipment is properly grounded when in use. All compression-type connections on fuse blocks, load blocks, and contactors should be checked for tightness frequently. This check should be established as part of routine maintenance. Warnings and Cautions 1
2 Warnings and Cautions The following cautions should be observed before and during operation: Check intake and exhaust screens as well as fan and load elements for foreign objects. Position and install the load bank with consideration given to large cubic airflow requirements, exhaust temperature, and velocity. Do not point exhaust at any nearby surface or object that may be adversely affected by high temperature. This includes but is not limited to painted surfaces, tar paper and asphalt roofs, water sprinkler heads, fire alarms, and volatile material. Do not use in confined spaces. Do not allow the load bank s feet to sink into soft surfaces thereby cutting off bottom air intake. The load bank may have to compete with cooling air requirements of a nearby running engine generator set where cooling air intake to a confined space may not be adequate for both engine and load bank. Be especially careful not to bounce hot exhaust air off nearby obstructions for re-circulation through the load bank. Verify that all control switch positions are set correctly for your intended usage before connecting the load bank to the source to be tested. The load cables carry high amperage. Be constantly aware of possibility of inductively heating adjacent ferrous objects to temperatures sufficient to damage cable insulation. Always connect the safety ground cable to a proper ground. Do not rely on a possible grounded neutral somewhere else in the system. Do not let the load bank run unattended for long periods of time. Do not store or operate in rain unless adequate protection is provided. Routinely inspect all components and electrical connections for tightness and integrity. Repair any damaged or degraded components and wiring without delay. If technical assistance, service, or parts are needed, please call 800-837-8603 (24 Hours). All hardware covered by this manual have dangerous electrical voltages and can cause fatal electrical shock. Avoid contact with bare wires, terminals, connections, etc. Ensure all appropriate covers, guards, grounds, and barriers are in place before operating the equipment. If work must be done
around an operating unit, stand on an insulated dry surface to reduce the risk of electrocution. Do not handle any kind of electrical device while standing in water, while barefoot, or while your hands or feet are wet. If people must stand on metal or concrete while installing, servicing, adjusting, or repairing this equipment, place insulative mats over a dry wooden platform. Work on the equipment only while standing on such insulative mats. The National Electrical Code (NEC), Article 250 requires the frame to be connected to an approved earth ground and/or grounding rods. This grounding will help prevent dangerous electrical shock that might be caused by a ground fault condition or by static electricity. Never disconnect the ground wire while the load bank is in use. Wire gauge sizes of electrical wiring, cables, and cord sets must be adequate to handle the maximum electrical current (ampacity) to which they will be subjected. Before installing or servicing this (and related) equipment, ensure that all power voltage supplies are completely turned off at their source. Failure to do so can result in hazardous and possibly fatal electrical shock. In case of accident caused by electric shock, immediately shut down the source of electrical power. If this is not possible, attempt to free the victim from the live conductor. AVOID DIRECT CONTACT WITH THE VICTIM. Use a nonconducting implement, such as a dry rope or board, to free the victim from the live conductor. If the victim is unconscious, apply first aid and seek immediate medical attention. Never wear jewelry when working on this equipment. Jewelry can conduct electricity resulting in electric shock or may get caught in moving components causing injury. Keep a fire extinguisher near the hardware at all times. Do NOT use any carbon tetra-chloride type extinguisher. Its fumes are toxic, and the liquid can deteriorate wiring insulation. Keep the extinguisher properly charged and be familiar with its use. If there are any questions pertaining to fire extinguishers, please consult the local fire department. The illustrations in this manual are examples only and may differ from your load bank. Main Disconnect to be provided by installer, rated 600V maximum, sized 150% maximum of rated current. Load Bank warranty is void if incorrectly cooled. Warnings and Cautions 3
Did you know? Simplex founder Michael Debrey got his first experience with power generation when he worked as an electrician for the Ringling Bros. Circus.
2 NAMEPLATES AND PLACARDS Nameplates and Placards 5
Did you know? Load banks simulate the real world loads that the power source will experience. Electrical load can be broadly classified as resistive, inductive and capacitive. In the real world, these components are mixed, as they are with a load bank, except with the load bank, full control of the components is possible. The most common load bank and the load bank which is suitable for general load testing is the resistive load bank. A resistive load bank converts electrical energy to heat. Within the load bank, the load is divided into discrete circuits or steps capable of stepwise, controlled application. Most load banks are cooled by forced air, but water can be used when silent operation is required.
3 DESCRIPTION AND SPECIFICATION The Simplex Swift-E Portable Load Bank allows quick and easy testing of small generators. The self-contained, lightweight, and hand-transportable load bank can be used to test and maintain AC generators, AC rectifiers, inverters, power supplies, RV generators, and other AC sources. The load bank is available as the standard 10KW Swift-E unit and the 15KW Swift-E+ unit. Swift-E load banks contain specially designed power resistors, high-temperature, silicone-insulated power wiring, industrial toggle switches, high-interrupting capacity fuses, and load connection cables. All control and cooling circuits operate from the source under test. Test instrumentation and connection cables are provided. For a parts legend, please see page 24. Always consult the parts legend drawing when ordering parts. Features The Swift-E unit features sealed tubular-type load elements made up of nickel-chromium resistance wire sealed in incoloy sheath (nickel alloy). To reduce the risk of electrical shock and short circuiting of elements, the element has a non-conductive exterior. The element is also rust-proof, vibration-proof, and shock-proof. Swift-E load banks have panel-mounted toggle switches for each load step, as well as a master load switch. This combination allows for precise load control as well as block loading. With a connection cable set of 10 with ring lug terminations, the load bank is encased in an environmental Type 1 enclosure of aluminum construction with exterior powder coating. In addition, the enclosure has protective rubber feet, handles for carrying, and cable wrap for neat storage. Safety To prevent dangerously high temperatures, Swift-E load banks have an over-temperature sensor to de-energize the load and activate the alarm indicator. Should the connection of the load bank be incorrectly installed, an over-voltage sensor will shut down the unit and activate the alarm indicator. For more information, see Alarms and Warnings on page 17. Description and Specification 7
Table 1 Specifications Model Weight Description Control Power Max amps at 120V Max amps at 240V Swift-E 45 lbs. 10KW, 120/240V, Single-Phase, 250W Step Resolution 1.33A 83.3 41.7 Swift-E+ 45 lbs. 15KW, 120/240V, Single-Phase, 250W Step Resolution 1.33A 125 62.5 Volts Table 2 Current draw at specified wattages Watts 250 500 750 1000 1250 1500 120V 2.1 4.2 6.3 8.3 10.4 12.5 240V 1 2.1 3.1 4.2 5.2 6.3 Volts Watts 1750 2000 2250 2500 2750 3000 120V 14.6 16.7 18.8 20.8 22.9 25 240V 7.3 8.3 9.4 10.4 11.5 12.5 Watts 3250 3500 3750 4000 4250 4500 Volts 120V 27.1 29.2 31.3 33.3 35.4 37.5 240V 13.5 14.6 15.6 16.7 17.7 18.8 8 Description and Specification
Table 2 Current draw at specified wattages (cont.) Volts Watts 4750 5000 5250 5500 5750 6000 120V 39.6 41.7 43.8 45.8 47.9 50 240V 19.8 20.8 21.9 22.9 24 25 Volts Volts Volts Volts Volts Watts 6250 6500 6750 7000 7250 7500 120V 52.1 54.2 56.3 58.3 60.4 62.5 240V 26 27.1 28.1 29.2 30.2 31.3 Watts 7750 8000 8250 8500 8750 9000 120V 64.6 66.7 68.8 70.8 72.9 75 240V 32.3 33.3 34.4 35.4 36.5 37.5 Watts Swift-E+ only 9250 9500 9750 10000 10250 10500 120V 77.1 79.2 81.3 83.3 85.4 87.5 240V 38.5 39.6 40.6 41.7 42.7 43.8 Watts (Swift-E+ only) 10750 11000 11250 11500 11750 12000 120V 89.6 91.7 93.8 95.8 97.9 100 240V 44.8 45.8 46.9 47.9 49 50 Watts (Swift-E+ only) 12250 12500 12750 13000 13250 13500 120V 102.1 104.2 106.3 108.3 110.4 112.5 240V 51 52.1 53.1 54.2 55.2 56.3 Description and Specification 9
Table 2 Current draw at specified wattages (cont.) Volts Watts (Swift-E+ only) 13750 14000 14250 14500 14750 15000 120V 114.6 116.7 118.8 120.8 122.9 125A 240V 57.3 58.3 59.4 60.4 61.5 62.5A These measurements are based on ideal numbers. They do not take into account control power draw, power cable resistance, voltage droop, etc. 10 Description and Specification
4 UNPACKING Included components and parts The following items are included with your Swift-E load bank. If any of the following are not included, please contact your Simplex representative at 800-637-8603. 1. Swift-E load bank 2. Manual Primary inspection If any problems are observed during primary inspection, call Simplex 24 hours a day at 800-637-8603 Preventative visual inspection of the shipping crate and the load bank is advised. Physical or electrical problems due to handling and vibration may occur. Never apply power to a load bank before performing this procedure. The following five-point inspection is recommended before installation and as part of the 50-hour / 6-month maintenance schedule or as a load bank is relocated: 1. If the crate shows any signs of damage, examine the load bank in the corresponding areas for signs of initial problems. 2. Check the entire outside of the cabinet for any visual damage, which could cause internal electrical or mechanical problems due to reduced clearance. 3. Inspect all relays and control modules. Make sure all components are secure in their bases and safety bails are in place. Spot check electrical connections for tightness. If any loose connections are found, inspect and tighten all remaining connections. 4. Examine all accessible internal electrical components such as fuses, contactors, and relays. Check lugged wires at these components. 5. Visually inspect the element chamber for foreign objects, broken ceramic insulators, and mechanical damage. Unpacking 11
Did you know? Simplex was founded in 1938 in Burlington, Iowa, by Michael Debrey, a Hungarian immigrant. A self-taught inventor, Debrey introduced multiple innovations to the electrical engineering field, including the Automatic Voltage Regulator. Simplex was moved to East Moline, Ill., where it remained until 1951, when the company relocated to Springfield, Ill. The company also has a facility in Atlanta, as well as service depots in Colorado, Georgia, Illinois, Massachusetts, Minnesota, Ohio and Texas.
5 INSTALLATION Load bank placement Proper placement of the load bank is essential for the operators safety and maintaining the integrity of the load bank. The load bank requires a 6 inches of clearances on the side and 8 inches on the rear. Avoid blocking the air inlets on the back and the bottom of the load bank (see Figure 1 Airflow diagram) and ensure the area around the load bank is clear of debris. Figure 1 Airflow diagram Wiring the load bank The load bank elements are cooled by dual 135mm fans, and the unit operator must make allowances for the hot load bank exhaust air. Using the connection chart found on the Swift-E load bank s nameplates (see Figure 2 Wiring directions), wire the load bank to the desired source for testing. Note: Please give 2-foot clearance on all sides as well. Figure 2 Wiring directions Installation 13
Meter setup information Your meter is set up at the factory, but should you need to change the settings, press and hold the (menu) button for three seconds. Current transformer ratio The first setting you can change is the Current Transformer Ratio. To do so, press the (up) and (down) buttons until the desired number is displayed, then press the (menu) button. Note: The ratio is set at the factory (100:5 for the Swift-E and 150:5 for the Swift-E+) and should not need to be changed. Meter display Table 3 Meter accuracy Volts, Amps, and Hertz 0.5% + 1 digit After the Current Transformer Ratio is set, you can change the default display for the bottom display on the meter. There are four options: Loop, which will cycle through three following measurements. Figure 3 Meter Kilowatts 1.0% + 2 digits Power Factor 0.5% + 2 digits 1. FrQ, which will show the power frequency. 2. ACt, which will display the load generated, measured in kilowatts. 3. COS, which will show the power factor. Make your selection by pressing the up and down buttons to cycle through the options. Press the MENU button again to set the display. This selection is stored in non-volatile memory and will remain set even after the unit is unplugged. When the unit is operating, pressing the menu cycle the display through the three measurements. button will 14 Installation
6 OPERATING INSTRUCTIONS Startup Before operating the Swift-E load bank, ensure that the unit is wired properly based on the instructions from Wiring the load bank on page 13. 1. When wired appropriately, the unit is ready to apply a load to a power source. Set the Meter Range toggle switch to the appropriate input voltage (120V or 240V). 2. Turn on the power source. 3. Flip the toggle switch to On for the Fan/Control selection. If the system is operating properly, you will hear the fans start and the meter will turn on. Applying a load Shutdown 1. Flip the toggle switch Figure 4 Applying a load under Master to On. This will allow you to begin applying load to the source as each load step is activated. 2. Activate each load step by switching the desired step on. This step, if done while the Master switch is activated, will apply the load instantly. For example, while the Master switch is activated, powering 250W then 500W will apply 750W. If you wish to conduct a block load test, turn the load switches on before flipping the Master Switch. 3. Using the digital meter (see Figure 3 Meter on page 14), you can monitor the voltage, amps, and frequency (Hz) of the load. The meter will not display amperage values at less than 4 amps. 1. When your operation has completed, switch the Master and other load toggle switches to Off. This will remove the load from the unit. 2. Allow the unit to run for five minutes to cool down. 3. Flip the toggle switch for the Fan/Control selection to Off. 4. Turn off the power source 5. Disconnect the load bank from the power source. 6. The unit is now off and is ready to be moved. Operating Instructions 15
Did you know? Simplex products are installed in some of the most demanding, mission-critical environments for companies like Cummins, Caterpillar, General Electric, Microsoft, Apple, Google, Boeing, and all branches of the United States military. Many hospitals, schools, and public utilities throughout the country also rely on Simplex products to provide fuel supply and testing for emergency backup electrical power. Simplex equipment is used for the servicing of McDonnell-Douglas MD-11, MD-80, and Boeing 777 jetliners, the Space Shuttle, and many destroyers, cruisers, and nuclear submarines and locomotives produced in the United States.
7 ALARMS AND WARNINGS Overheating Unresolved cooling issues may result in damage to the load bank. If the load bank s exhaust exceeds a safe temperature, the load deactivates and the operation cannot proceed. To fix this error, turn the load bank off and disconnect it from the testing source, then check for the cause of the failure. Possibilities include: Debris blocking air intake vents Load bank being operated too close to power source s exhaust Ambient temperature exceeding load bank s capabilities Load bank fans failing or becoming disconnected Once the cause has been determined and fixed, the load bank is ready to be reconnected and the operation can resume. Tripped circuit breaker The main breaker will trip and the unit will shut off if the Meter Range Selector Switch is set for 120 volts and the load bank is connected to 240 volts, If that happens, power down the testing source, disconnect the load bank, and ensure the Meter Range Selector Switch s setting matches the voltage of the test source. When you are sure the problem is corrected, remove the six (6) faceplate screws on the unit and reset the circuit breaker, which is located near the top of the assembly. You can then reconnect the load bank to the source, power up the source, and resume the operation. Alarms and Warnings 17
Did you know? One of Simplex s first products the Automatic Voltage Regulator could fit in the palm of your hand. Today, we make dozens of fuel systems and load banks, some of which are so large they must be mounted on trailers.
8 SUPPLEMENTAL EQUIPMENT If desired, Cam-Lok connectors can be used on the load bank. To purchase these connectors, please contact your sales representative or call the Simplex, Inc. sales department at 800-637-8603 ext. 3. Male 16-series Cam-Lok connector - Black Accepts 2/0, 3/0, and 4/0 cables Up to 600 volts, 405 amps Product number: 25608720 Male 16-series Cam-Lok connector - Green Accepts 2/0, 3/0, and 4/0 cables Up to 600 volts, 405 amps Product number 25608726 Male 16-series Cam-Lok connector - Red Accepts 2/0, 3/0, and 4/0 cables Up to 600 volts, 405 amps Product number 25608721 Male 16-series Cam-Lok connector - White Accepts 2/0, 3/0, and 4/0 cables Up to 600 volts, 405 amps Product number 25608727 Male 15-series Cam-Lok connector - Black Accepts 8-4 AWG cables Up to 600 volts, 125 amps Product number 25608814 Male 15-series Cam-Lok connector - Green Accepts 8-4 AWG cables Up to 600 volts, 125 amps Product number 25608816 Male 15-series Cam-Lok connector - Red Accepts 8-4 AWG cables Up to 600 volts, 125 amps Product number 25608817 Male 15-series Cam-Lok connector - White Accepts 8-4 AWG cables Up to 600 volts, 125 amps Product number 25608815 Supplemental equipment 19
Simplex also offers vinyl and hardshell cases. Please contact your sales representative or call the Simplex, Inc. sales department at 800-637-8603 ext. 3. Hardshell shipping case Product Number 31006110 Vinyl cover Product Number 13104600 20 Supplemental equipment
9 MAINTENANCE/TROUBLESHOOTING General maintenance Trouble shooting All electrical connections should be tightened every 3 months. Cooling fan motors are permanently lubricated and do not require maintenance. Although Swift-E load banks are designed with trouble-free operation in mind, some problems can arise. Please consult the following table for solutions to the most common issues before contacting a Simplex service representative. Always remove all power from the load bank and all fan/control power before servicing the load bank. Never operate or service a load bank that is not grounded. Maintenance/Troubleshooting 21
Table 4 Troubleshooting Problem Load bank wired to source but won t turn on Solution Ensure load bank is wired to source correctly. See page 13 for more information about wiring your load bank to the source. Set Meter Range Selector Switch to correct value for source voltage. See page 15 for more information about setting up an operation. Remove faceplate and make sure breaker is turned on. See page 17 for more information about resetting the circuit breaker. Check control fuses on front of load bank to ensure they aren t blown. See page 24 to see where the fuses are located. Remove faceplate and check loose relays, contactors, lugged wires, etc. See page 11 for more information about inspecting the load bank. Load bank overheating Clear intake and exhaust vents of any debris. See page 13 for more information about the load bank s airflow needs. Move load bank away from generator or other source s exhaust and walls and other obstructions that restrict air flow. See page 13 for more information about the load bank s airflow needs. Make sure ambient temperature isn t too high to allow for cool air flow. See page 17 for more information about overheating failures. Meter displaying unexpected results Ensure Current Transformer Ratio is set correctly (100:5 for Swift-E, 150:5 for Swift-E+). See page 14 for more information about setting up your meter. 22 Maintenance/Troubleshooting
Did you know? Simplex founder Michael Debrey got his first experience with power generation when he worked as an electrician for the Ringling Bros. Circus.
Figure 5 Top of load bank 14 20 Figure 6 Front of load bank Figure 7 Subpanel 3x 13.25 4 14x 13.313 24 Maintenance/Troubleshooting
Table 5 Parts of the load bank Number Part Number Description 1 15195030 Cable Exit, Strain Relief 2 24341000 Digital Power Meter 3 7BD215514 Handles, Cable Wrap 4 25301000 Meter Range Selector Switch 5 15303000 Rubber Feet 6 24251500 Over Heat Indicator Lamp 7 25303010 Master Load and Load Step Toggle Switches 8 25301000 Fan/Control Power Toggle Switch 9 14031000 Control Fuses 5A, 250V 10 14011000 Control Fuses 2A, 250V 11 54885650 Relay Bale 12 24885000 Relay Base Socket 13 24785300 Relay 14 50020220 Relay Base Bracket 15 25130000 Resistor 16 24892000 Din Rail, 1.75 LG 17 25678501 Terminal Strip End Barrier 18 25678502 Terminal Block End Plate 19 25678500 Terminal Block, 35A, 600V (X17) 20 24892000 Din Rail, 5.62 LG 21 24827035 Relay, General Purpose, 120VAC 22 24882100 Relay Base, 3-Pole, Screw Termination 23 12517000 Plate Mounting 24 12103025 Circuit Breaker 25 15401000 1.375 Isolator 26 13027042 Contactor, 40A Maintenance/Troubleshooting 25
Did you know? Michael Debrey got the idea for the Automatic Voltage Regulator while working as an electrician at a furniture factory on the night shift. Part of his job was to regulate the output voltage of a steam turbine generator by hand. Being a skilled tinkerer, he developed a device to do it for him.
Appendix A PRODUCT WARRANTY SIMPLEX, Inc., warrants the industrial electrical control, test and accessory equipment and parts and accessories thereof to be the kind and quality described in SIMPLEX s specifications and to be free from defects in material or workmanship under normal service, its obligations under this warranty being limited to repairing or replacing, at its option, any part or parts which shall, within twelve (12) months from date of shipment from its factory, as indicated by serial date code on the nameplate or sales records, be returned to SIMPLEX or an authorized SIMPLEX repair station, with transportation costs prepaid, and which its examination shall disclose to its satisfaction to have been thus defective. The provisions of this warranty shall not apply to any equipment, part or accessory which (a) has been improperly specified by buyer; (b) has been improperly stored or handled prior to placing in service; (c) has been improperly mounted or connected; (d) has not been operated within specifications stated on its nameplate, label or placard; (e) has not been properly maintained; (f) parts supplied by buyer for inclusion in finished equipment are not covered by this warranty; (g) components or assemblies specified by buyer with no substitution permissible that are not normally used by SIMPLEX. SIMPLEX reserves the right to reject warranty claims of any kind against assembled equipment, parts or material for which SIMPLEX has not received payment in full. Should buyer, at his own risk, elect to replace defective equipment or parts in the field rather than return equipment to SIMPLEX s factory or authorized repair station, SIMPLEX will supply and invoice parts at normal prices upon receipt of buyer s bona-fide purchase order. Defective equipment or parts returned for inwarranty crediting in exchange for replacement parts must be returned within 45 days from date of shipment of replacement in order to qualify for warranty consideration. Defective equipment or parts returned after 45 days may be subject to a restocking charge of 20% or a minimum charge of $50.00, whichever is greater. Product Warranty
This warranty is in lieu of all other warranties, express or implied, and all other obligations or liabilities on the part of SIMPLEX, and SIMPLEX neither assumes nor authorizes any other person to assume for it any other liability in connection with any such electrical control, test or accessory equipment or accessories or parts. Product Warranty
Did you know? Simplex products are hand-wired in our factory by skilled technicians. While automation is helpful for many tasks, we ve found the highest quality is achieved through individual attention to this exacting work.
WE WELCOME YOUR FEEDBACK! Simplex designs and manufactures Load Banks and Fuel Supply systems for power generation and liquid automation. Simplex is certified to ISO 9001:2008. Used world-wide for mission critical environments in manufacturing, technology, transportation, hospitals, schools, public utilities and the U.S. military, Simplex products provide solutions meeting exact requirements, from the simplest testing and proving equipment for backup generators to custom-designed and engineered mission-critical fuel systems. At Simplex, we are experts at building products that meet our customers exact requirements. For a complete listing of Simplex products visit www.simplexdirect.com. Simplex welcomes your questions, comments, suggestions, compliments, and complaints as a way to continuously improve our service to you. Please call us at 800-637-8603 (24 hours a day) or visit www.simplexdirect.com.
LOAD BANK RENTAL AND SERVICE CENTERS Simplex Onsite can place Load Banks, Cables, Transformers, and Fuel Polishers rentals as well as service technicians at your fingertips anywhere in the United States quickly and cost effectively. For information call 855-767-5483 or visit www.simplexonsite.com. COLORADO Serving Colorado, Idaho, Montana, Nevada, Utah and Wyoming GEORGIA Serving Alabama, Florida, Georgia, North Carolina and South Carolina ILLINOIS Serving Illinois, Indiana, Kentucky, Michigan, Missouri and Tennessee MASSACHUSETTS Serving Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania and Vermont MINNESOTA Serving Iowa, Minnesota, North Dakota, South Dakota and Wisconsin OHIO Serving Indiana, Michigan, Ohio, Pennsylvania (western) and West Virginia TEXAS Serving Arkansas, Louisiana, New Mexico, Oklahoma and Texas
5300 Rising Moon Road Springfield, IL 62711-6228 Simplex, Inc. 2100 Boggs Road Duluth, GA 30096-4691 (800) 637-8603 www.simplexdirect.com