Wilo TWI & TWU 4 Submersible Well Pumps Installation and operating instructions

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Wilo TWI & TWU 4 Submersible Well Pumps Installation and operating instructions 50-18-002-0817

1 General Information 1.1 Uses Submersible pumps of the TWI series are suitable for drawing groundwater from deep wells, for industrial use and for supplying water. 1.2 Product Range 1.2.1 Rating Range 1.2.2 Technical Characteristics Temperature range: 38 F to 85 F Max. Flow rate: 115 GPM Max. immersion depth: 900 Ft. Maximum permissible sand content: 50 g/ml Pressure pipe connection: 1 to 2, depending on size of pump Max. pump lift: to 1300 ft, depending on size of pump 1 Safety 2.0 Danger symbols used in these operating instructions Safety precautions in these operating instructions which, if not followed, could cause personal injury are indicated by the symbol: 2.4 Safety precautions for the operator Existing regulations for the prevention of accidents must be followed. Dangers caused by electrical energy are to be excluded. Directives issued by the local electrical code and the local electricity supply companies are to be observed. 2.5 Safety information for inspection and assembly The operator must ensure that all inspection and installation work is carried out by authorised and qualified specialists who have carefully studied these instructions. Work on the pump/machinery should only be carried out when the machine has been brought to a standstill. 2.6 Unauthorized modification and manufacture of spare parts Alterations to the pump or installation may only be carried out with the manufacturer s consent. The use of original spare parts and accessories authorised by the manufacturer will ensure safety. The use of any other parts may invalidate claims invoking the liability of the manufacturer for any consequences. 2.7 Unauthorized operating methods The operating safety of the pump or installation supplied can only be guaranteed if it is used in accordance with paragraph 1 of the operating instructions. The limiting values given in the catalogue or data sheet must neither be exceeded nor allowed to fall below those specified. 3 Transport and interim storage when warning of electric voltage with The following symbol is used to indicate that by ignoring the relevant safety instructions, damage could be caused to the pump/machinery and its functions: ATTENTION! 2.2 Staff Training The personnel installing the pump must have the appropriate qualifications for this work. 2.3 Risks incurred by failure to comply with the safety precautions Failure to comply with the safety precautions could result in personal injury or damage to the pump or installation. Failure to comply with the safety precautions could also invalidate any claims for damages. In particular, lack of care may lead to problems such as: Failure of important pump or machinery functions, Personal injury due to electrical, mechanical and bacteriological causes. Damage to property. ATTENTION! Upon delivery, please check that the device has survived the journey undamaged. If you find any damage, the normal routine measures are to be initiated with the shipping company. During transport and in storage the pump must be protected against moisture, frost and mechanical damage. Store horizontally in shockproof places. 4 Product and accessory description 4.1 Pump 4.2 Motor Multistage submersible pump with radial or semi-axial impellers, depending on size of pump, for use in 3 & 4 bore- holes. With built-in check valve. Consult motor manufacturer s documentation for more information. 2 50-18-002-0817

ATTENTION! 4.3 Accessories Accessories must be ordered separately. Switching/controlling equipment (motor protection + pump control) assembly Float Shut-off valves Manometer Safety valve Dry-run Electrodes Float switch Motor cable as assembly (incl. plug) Heat-shrink cable connections Steel cable (stainless steel) Pressure vessel Cooling-shroud (stainless steel/pvc) Etc. 1 Assembly / Installation The pump can be operated either vertically or horizontally (for horizontal position only with a cooling-shroud). 5.1 Assembly The bore-holes or pump stations must be created/ arranged in accordance with the generally applicable technical rules. Please ensure that the flow of water in the bore-hole or well is sufficient for the capacity of the pump. Ensure that the pump never runs dry and make sure that even in dry periods the water level never falls below the pump s check valve (uppermost position). In the case of installation in a deep well (well shaft diameter greater than a bore-hole), a reservoir, horizontal installation or in a deep well, a cooling-shroud (accessory) must be fitted to the unit to ensure the motor is properly cooled (fig. 2, pos. A). It must be ensured that the well shaft in the bore-hole has a constant internal diameter to allow the pump to be lowered freely for the entire depth of the shaft. Never raise or lower the pump by the electric cable. The electrical connection and extension of the motor cable must take place before the pump is lowered and be tested/measured to ensure they are working. The final installation position must be guaranteed such that the pump sits at least 1 foot above the bottom of the bore-hole or well (fig. 1). The rating plate must be affixed in the immediate vicinity of the well head to allow access at all times to the unit s technical data. Before lowering (and while lowering in deep bore-holes) the insulation resistance of The motor and cable must be measured several times (min. 2 M). ATTENTION! ATTENTION! 5.3 Electrical Connection Electrical work must be carried out by a qualified contractor strict compliance with local regulations. The maximum cable length depends on the nominal motor current and the permissible drop in voltage over the entire cable length. Consult motor manufacturer s documentation for more information. A faulty electrical connection will result in damage to the motor. 6 Operation 6.1 Controlling the direction of rotation in 3-phase installations: To determine the correct direction of rotation for the pump, only the shutoff pressure at the well head needs to be checked, taking into account that the correct motor direction of rotation generates the greater pressure. To rectify an incorrect direction of rotation swap any two phases in the switchbox or motor protection switch. See motor manufacturer s documentation for more information. 6.2 Operation The pump must never run while dry, not even for brief periods. 7 Maintenance Before carrying out any maintenance work, switch off the pump and ensure that it cannot be switched on again by unauthorized people. Never carry out work on a running pump. No special maintenance is required during normal operation. 7.1 Spare parts Please contact Wilo Customer Service directly for spare parts, standard replacements or repairs to the hydraulic pump parts. 5.2 Hydraulic connections (see fig. 1) Connections to pipes. 1 through 6 depending on size of pump. In the case of larger types (8 / 10 ), the pump is only connected directly to the pipework. It is recommended that a check valve be fitted every 200 Feet to the surface of the borehole. Wilo TWI - Installation and Operation Manual 3

8 Problems, Causes and Solutions Problems Causes Solutions The motor does not run No or insufficient capacity Pump switches on too frequently a. Voltage too low b. Suction filter blocked c. Incorrect motor direction of rotation d. Low-water protection or water level in well too low a. Insufficient switching difference between on/off pressure in pressure switch/gauge Consult motor manufacturer s documentation for trouble shooting tips. a. Check electrical power supply at switchgear. b. Lift pump out of bore-hole, clean suction. c. Swap any two phases in the switchgear. d. Check water level in bore-hole/well; it must be at least 8 (20 if 8 motor) above the pump pressure pipe connection (during operation). a. Increase difference between on and off points b. Storage volume of diaphragm pressure vessel too small or pre-pressure setting too low b. Check switching pressure settings and reset Check vessel pre-pressure (no water in vessel) Provide additional pressure vessel or install tank with greater nominal volume. If the fault cannot be remedied, please contact a Wilo authorized pump installer. Subject to technical alterations! 4 50-18-002-0817

min 8 for 3-6 models min 20 for 8-10 models min 12 Fig. 1 Wilo TWI - Installation and Operation Manual 5

6 50-18-002-0817

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WILO USA LLC +1 888-945-6872 www.wilo-usa.com info@wilo-usa.com Wilo Canada Inc. +1 866-945-6236 www.wilo-canada.com info@wilo-canada.com Wilo Mexico +52 442 167 00 32 www.wilo-mexico.com info@wilo.com.mx