SUPERPLUS WATER FILTRATION SYSTEM For Model #: SP20-1 INSTRUCTIONS/ASSEMBLY USE AND CARE MANUAL (Important: Read this manual thoroughly before install)
TABLE OF CONTENTS 2 3 4 6 8 9 10 11 12 General Notes About Your Product Installation Procedures for Hard Copper Pipe Installation Procedures for Rigid Plastic Pipe Directions to Reverse Water Flow Cartridge Change-Out Instructions QR Code Instructions Troubleshooting & Repair Limited Warranty HELP AND SUPPORT Selecto, Inc. 3980 Lakefield Court Suwanee, GA 30024 USA WWW.SELECTOINC.COM Product Customer Support Hotline: Toll Free: 1-800-635-4017 Customer-Service@SelectoInc.com Monday to Friday 8:00 a.m. 5:00 p.m. EST 1
THANK YOU FOR PURCHASING OUR PRODUCT Everyone here at Selecto, Inc. would like to thank you for your support and continued use of our products. We believe everyone should have access to safe, clean water. Your purchase is a small step towards a clean future. GENERAL NOTES It is important to ensure that you are in compliance with all applicable state and local plumbing codes before you start installation of this product. Use of a licensed technician for installation is recommended. All steps provided throughout are for the typical installation only. WARNING 1) Read and understand all of the instructions before attempting to install and operate this equipment. Failure to do so may result in injury and damage to person and/or property. 2) Prior to installation, shut off the water. 3) It is important to ensure the mounting to the wall is strong enough to bear the water weight of the product. 4) Do NOT install system direct to the sunlight or freezing environment. 5) When working with hard copper piping, keep all heat sources at least 18 away from plastic components. The plastic components can be damaged by heat from the torch which may be used in the installation. 6) After installation, check all connections for leaks before operating the unit. 7) Refer to the Installation Procedures to ensure that all clips are in the right position before operating the unit. PACKAGE CONTENTS OPTIONAL PARTS LIST Plastic Housing (Comes Assembled) 1 Filtration Cartridges Spare Parts Kit (1 Lubricant Pack, 2 Clips, 2 O-Rings, 1 Inlet, 1 Outlet) Instructions/Assembly Use and Care Manual Twin Head Assembled #: 300-778HD Pressure Gauge #: 300-023FA Plastic 3/4 Shut-Off Valve #: 300-743 Inlet Fitting 3/4 #: 300-714 Outlet Fitting 3/4 #: 300-720 Pressure Relief Valve #: 300-738 3/4 Plug #: 300-715 Blue Retaining Clip #: 300-708E 2
ABOUT YOUR PRODUCT SP20-1 200,000 gallon capacity at 15 GPM Temperature range between 34 F and 100 F Minimum pressure: 40 PSI Maximum pressure: 120 PSI Dimensions: 22 9 14.5 Weight: With Water: 27 lbs. Without Water: 14 lbs. Replacement Filtration Cartridge: SP20-1RC 3
INSTALLATION PROCEDURES For Hard Copper Pipe Installing (steps 1 to 5 of 10): INSTALL FILTER HEAD: Tap Water Inlet Filtered Water Outlet A. Filter Head Assembly B. You can slide the heads out toward either side of channel to separate backplate for easy installation 1. Center, level, and mount the filter head 2. Remove blue clip from inlet side 3. Pull and separate inlet Shut-Off valve fitting 4. Connect inlet fitting onto 3/4 hard piping 5. Reconnect plastic fitting back to the filter head 4
INSTALLATION PROCEDURES (CONTINUED) For Hard Copper Pipe Installing (steps 6 to 10 of 10): 6. Re-install retaining blue clip 7. Hand press down the clip and flush w/head surface 8. Repeat steps 2-7 for the outlet side of piping 9. Install cartridge w/ align Tap Water Inlet Filtered Water Outlet 10. Now the installation is complete 5
INSTALLATION PROCEDURES (CONTINUED) For Rigid Plastic Pipe Installing (steps 1 to 5 of 13): INSTALL FILTER HEAD: Tap Water Inlet Filtered Water Outlet A. Filter Head Assembly B. You can slide the heads out toward either side of channel to separate backplate for easy installation 1. Center, level, and mount the filter head 2. Remove blue clip from inlet side 3. Pull and separate inlet Shut-Off valve fitting 4. Connect inlet fitting onto 3/4 hard piping 5. Reconnect plastic fitting back to the filter head 6
INSTALLATION PROCEDURES (CONTINUED) For Rigid Plastic Pipe Installing (steps 6 to 13 of 13): 6. Re-install retaining blue clip 7. Hand press down the clip and flush w/head surface 8. Repeat steps 2-7 for the outlet side of piping 9. Apply sealant on 3/4 CPVC pipe 10. Reconnect plastic fitting/clip back to the filter head Tap Water Inlet Filtered Water Outlet 11. Installed Plastic pipe 12. Install 1st cartridge w/align 4-tags 13. Now the installation is complete 7
DIRECTIONS TO REVERSE WATER FLOW NOTE: Not recommended, unless necessary EXCHANGE PROCEDURES See below diagram. Begin by pulling out the blue clips on either side. Proceed to remove the 4 fittings (two from each end) and exchange with the opposite end. Properly install all fittings back on the filter head. If using hard copper piping, use the same technique from pages 4 and 5 (ref. Steps 2-7). If using rigid plastic piping, use the same technique from pages 6 and 7 (ref. Steps 2-7). Tap Inlet 300-714 Plug 300-715 Pressure Relief 300-738 Filtered Outlet 300-720 (How to reverse the water flow direction) Plug 300-715 Tap Inlet 300-714 Filtered Outlet 300-720 Pressure Relief 300-738 (Reversal of water flow path from right to left completed) 8
CARTRIDGE CHANGE-OUT INSTRUCTIONS Cartridges should be changed at least once a year, when the pressure on the gauge has dropped into the red zone (less than 20 psi), or when bad taste and/or odor return. 1. Shut off inlet valve 2. Push Red pressure relief button to relieve pressure Normally located at left end of the filter system. Push until no more water comes out. 3. Grasp filter cartridge, and twist 1/8 counter-clockwise turn The cartridge should be twisted counter-clockwise in relation to the bottom of the cartridge. 4. Pull downward about 2 to remove the filter cartridge Be sure to properly dispose of the old cartridges (#5 recyclable). 5. From the new cartridge, remove and discard the Red sanitary cap. The sanitary cap is located at the top of the new cartridge. 6. Be sure to apply sufficient lubrication to the O-Rings. Lubrication is provided in Spare Parts Kit. 7. Align the ear of the cartridge with the notch located in the filter head. Push upwards to insert. Be sure to push cartridge all the way in. 8. Turn cartridge clockwise until a definite stop is felt and the cartridge is sealed. The cartridge should be twisted clockwise in relation to the bottom of the cartridge. Hand tight is sufficient for a proper seal. 9. Turn on the inlet valve. Flush newly installed filter cartridges for 3 minutes (from sink faucet). 9
QR CODE INSTRUCTIONS It is recommended to replace cartridges at least once a year, or when the pressure on the gauge has dropped into the red zone (less than 20 psi), or when bad taste and/or odor return. Use the QR code to register and receive an email alert when it s time to change the filtration cartridges to maximize filter performance. Get email alerts! 1. Scan the QR code on filter cartridge label with your smart phone. 2. Follow the instructions on the screen to either register for filter replacement reminders, or to order replacement filters. 3. You will receive reminders via email to change your filter cartridge. 10
TROUBLESHOOTING AND REPAIR All SuperPlus Filtration Systems are fully inspected and pressure tested by factory. IF LEAKS- Note: The inlet shut-off valve must be turned OFF (handle in vertical position), and pressure relieved by pushing the Red pressure relief button before attempting to fix any leakage problems. 1. 2. Leaks at threaded connection points. This type of leak should be repaired by removing the fitting and applying additional Teflon tape or thread sealant compound. Do not attempt to repair by tightening the fitting more. Over tightening fittings into plastic parts may cause the plastic to crack. This type of damage is considered abuse and not covered by the warranty. Leaks at Junction of Modular Fittings to Filter Head. If leaking persists at the junction points, remove the retainer clip carefully by inserting a screwdriver or other object into to the hole and gently prying UP to remove. Gently remove the leaking fitting by pulling straight out. Apply additional lubricant (supplied) to the O-ring and reinsert the fitting by gently pushing all the way in until the shoulder on the fitting contacts the filter head. Examine the retaining clip for any cracks from removal and re-insert by pushing straight down until it is all the way in. If retaining clip is cracked or stretched in any way, discard it and use a new one (supplied). If the above procedure does not cure the leak, repeat the processes above, replacing the O-Ring (supplied). 3. Leaks Between Cartridge and Filter Head While looking at the top of the filter system, grasp the cartridge and turn slightly counterclockwise, when viewed from bottom and then back clockwise, making sure that the ears on the cartridge are fully engaged into the filter head. The blue locking ears on the cartridge should be fully visible in the 4 recesses on the black filter head. Round Locking Tab 4. If leakage persists, check all connecting fittings/o-rings and replace the damage fittings/o-rings if damaged or remove cartridge by following the procedures outlined in the Cartridge Change-Out Instructions on Cartridge Change-Out Page. 5. Inspect the O-Ring on the top of the cartridge for damage. Replace with a new O-Ring (supplied) and lubricate well with lubricant supplied. Replace the cartridge by following the procedures outlined in the Cartridge Change-Out Instructions on Cartridge Change-Out Page. New O-Ring Lubricant 11
SELECTO SUPERPLUS WHOLE HOUSE FILTRATION SYSTEM LIMITED WARRANTY For Product: SP20-1 What is Covered: SELECTO warrants the heads of the Selecto SuperPlus Whole House Filtration System to be free of defects in material and workmanship. Filtration cartridges are excluded from the warranty. For how long: The Plastic Head on the Product carry a five (5) year limited warranty. What is not covered: This Warranty does not apply to defects or damage due to abuse, neglect, misuse, accident, alteration, freezing, fire, other acts of God, or damage not caused by SELECTO. In no event will SELECTO be liable for incidental or consequential damages from a defective unit or improper installation. Check all connections for leaks before operating the unit. Check that all clips are in the right position. The use of replacement filter cartridges other than Selecto brands voids all warranties. Any modular changes or abuse voids warranty. What Selecto, Inc. will do: SELECTO s responsibility under this warranty shall be to replace the product if actually defective, or otherwise in violation of this Warranty. SELECTO shall at its option, either replace the defective Product with a comparable new unit at no charge, or to refund the full purchase price. SELECTO s obligations of repair, replacement, or refund are conditional upon return of the defective Product to SELECTO. If any Product covered hereby is actually defective within the terms of this warranty, then SELECTO will bear all reasonable and proper shipping or mailing charges incurred in the return of the Product as set forth herein. If the Product proves not to be defective within the terms of this Warranty, then all costs and expenses in connection with processing of the consumer s claim hereunder shall be borne by the consumer. How to get service: To receive service under this Warranty, you must contact Selecto, Inc. at 800-635-4017 Ext. 3 or Customer-service@ selectoinc.com within the Warranty Period to describe the problem to a customer service representative who will verify that the product is under warranty. You will be required to provide a proof of purchase. The customer service representative will determine the appropriate next step. If a return of the product is necessary, whether defective or not, it must be pre-approved by SELECTO and accompanied by a SELECTO pre-approved, valid, return material authorization number (RMA) clearly marked on the outside of the shipping container. You will receive the RMA number from a SELECTO customer service representative. All returned goods must be shipped prepaid to SELECTO from point of origin. Returns not shipped prepaid or missing a RMA number will be refused. 12
SELECTO SUPERPLUS WHOLE HOUSE FILTRATION SYSTEM LIMITED WARRANTY (CONTINUED) For Product: SP20-1 When you receive your product: All claims, whether concealed or not, are your responsibility. Any carton damage or shortages should be noted on the bill of lading at the time of receipt of the shipment, in accordance with I.C.C. Regulations. If the concealed damage or loss is noted while unpacking the shipment, the carrier should be notified immediately, per I.C.C. Regulations. SELECTO must be notified, in writing, including a copy of the carrier s claim form, of any damage or loss claims with 15 days of receipt. Failure to notify SELECTO releases SELECTO from any liability. How state law applies: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Warranty is valid only in the continental United States. 13