NYSERDA R&D Time-Sensitive Pricing Demonstration: Advanced Metering, TOU Pricing and Technologies for Multifamily Buildings

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NYSERDA R&D Time-Sensitive Pricing Demonstration: Advanced Metering, TOU Pricing and Technologies for Multifamily Buildings Joseph S. Lopes Applied Energy Group, Inc. Herbert E. Hirschfeld, P.E. 1 NYSERDA Initiatives New R&D Initiative in 2002 Funding of studies that: enhance customer choice and expand demand responsiveness in the retail electricity marketplace... and demonstrate and evaluate innovative timesensitive electricity rates and technologies that facilitate their adoption. Project Team for Contract #7572 Applied Energy Group, Inc. (Joseph S. Lopes) H.E. Hirschfeld, P.E., Elemco Building Controls (Zach Stern) American Metering & Planning Services (AMPS) (Bob Friess) 2 1

Project Design Objectives: Demonstrate that multifamily apartment residents can understand and respond to time-sensitive rates Demonstrate that demand response can be accomplished and benefit apartment residents the building utility and society Establish that the technology and systems to accomplish the price signals can be cost-effectively applied to a master-metered multifamily building Measure the end user customer satisfaction with the program elements and effectiveness of the educational efforts 3 Host Building: Clinton Hill Apartments Brooklyn, NY coop apartment complex; built in 1940 s; 1225 units in 12 buildings; 66% own, 34% rent; recent electrical upgrade; room A/C s 2002: Electrical upgrade, NYS Code requires metering; shareholders opt for submetering; meters installed in basement 2003-2004: Submetering installed and tested; implemented early 2004 (shareholders only); rental apt. owners await State (DHCR) approval before charging for electric 2004: NYSERDA Program for Time- Sensitive Pricing applied to submetered residents; shadow period June 2004 March 2005; Use 3-2-1 TOU Pricing 2005: full-scale June 2005 for shareholders, November for rentals; TOU billing continues to present 4 2

Time-Sensitive Pricing Rate Design Monitor and implement three stage price signal: Stage 1: Submetering Clinton Hill implemented early 2004, equipment installed on all apts. but only shareholders billed initially. Renters later. System enables 2-way communications, ondemand apartment meter readings, interval metering on master meter Project provides opportunity to use non-billed renters as control group to measure submetered vs. non-submetered at same time rather than pre-post analysis 5 Time-Sensitive Rate Design Stage 2: Time-Sensitive Pricing on-demand remote meter reads enable time-of-use reading/billing at little/no additional cost Typical Submetering bill based on flat rate (cents/kwh) Building master-metered utility bill more complex: peak period (demand) charges and base energy charge, so When you use energy MATTERS! Stage 3: Demand Response Critical Peak Pricing option provides incentive and promote load shifting from utility grid and building critical peaks Critical peak days called when utility grid stressed, ISO system-wide supply constraints, supply prices high or building peak likely Building can get utility and ISO incentives for demand response measures 6 3

Time-Sensitive Rate Design Objectives High enough ratio of peak to off-peak and large enough absolute price difference for residents to notice and have incentive to shift Address different peaks: Standard Utility peak 2-6pm on all weekdays Critical Utility Peak 2-6pm on hot summer days for demand response Building peak Building charged for monthly peak demand based on one hour maximum typically hot summer evenings (9pm) Simple! Avoid complex time periods and too much information (too many prices) Consistent message on what are good times and what are bad times to use electricity 7 2. Time-Sensitive Rate Design TRAFFIC LIGHT CONCEPT OF TOU RED: Stop! Peak = 3 x off-peak price YELLOW: Caution! Shoulder = 2 x off-peak price GREEN: Go! Off-Peak Price Weekdays ----------------------------- Peak Hours: 2-6 pm (red) Shoulder 10am-2pm,6-10pm (yellow) Off-Peak 10pm-10am (green) ^ Weekends/Holidays (No Peak hours) Shoulder 6-10pm (yellow) Off-Peak 10pm-6pm (green) Critical Peak Wkday Option: a few peak days per month Peak Hours: 2-10 pm (red) (extended from 2-6 pm) 8 4

Education Plan Presentations to Management and Board Workshops for Residents Before TOU Shadow Billing Period (July 2004) over 120 attendees, surveys administered Before Shareholders began Actual TOU Billing (June 2005) app. 50, surveys administered Information Packet to Residents Description of 1-2-3 /traffic light rate structure Tips on saving during peak and shifting strategies Top Ten Tips Refrigerator Magnet Web site www.apartmentenergytips.com General tips on savings and TOU measures Rate Structure description for Clinton Hill Critical Day Notification Critical Day Notification (Low-tech) sign posting in elevators and mailbox area Email blast 9 Billing System Shadow Billing (Year 1) Standard Submeter Bill (flat rate) charged, with TOU bill amount provided for information Algorithm applied to calculate 3:2:1 rate Savings Incentive Fund distributed after Year 1 compensated residents for savings vs. standard submeter bill (85% received some $) Free Billing in Year 1 No incremental cost for TOU billing (NYSERDA funded software upgrade, used in subsequent sites) TOU Billing Start Year 2 for shareholders Start Year 3 for rentals $20 credit for Top Ten Performers each month with highest percentage savings from TOU rate 10 5

Analysis and Evaluation Price Response Analysis Submetering response: via comparison of billed shareholders vs. non-billed renters in Year 1 (pre-tou) TOU Response via comparison of: Shareholders Pre-vs.-post TOU pattern Shareholders vs. Rentals TOU Pattern Critical Peak Pricing (CPP) Response Hourly Profiles of high participant (more shareholders) vs. low participant (more rentals) buildings 11 Submetering Price Response Submetered apts. (owner/participants) used 28% less than non-submetered apts. (renters/non-participants)* Month kwh June 2004 ClintonHill - All Buildings: Time-of-Use Billing Average Monthly kwh: Shadow Period 700 600 551 574 551 532 500 488 468 434 446 449 405 421 402 405 420 380 396 400 353 328 346 323 311 300 287 286 272 200 100 0 August 2004 July 2004 Sept 2004 Oct 2004 Nov 2004 Owners/Participants (P) Dec 2004 Jan 2005 Feb 2005 Mar 2005 Renters/Non-Parts. (NP) April 2005 May 2005 Avg. monthly kwh during TOU shadow period (June 2004 May 2005): Submetered 342 Non-Submetered Rentals 477 * Mix of apartment sizes was comparable 12 6

Month kwh TOU Price Response TOU/Submetered apts. (owner/participants) used 31% less than non-submetered apts (renters/non-participants)* ClintonHill - All Buildings: Time-of-Use Billing Average Monthly kwh - TOU Period 800 696 700 686 643 600 547 500 490 491 442 435 400 369 306 300 200 100 0 590 538 473 485 419 391 346 355 368 334 310 291 257 280 264 239 June 2005 August 2005 Oct 2005 Apr 2006 Jun 2006 Au g 2006 Oct 2006 July 2005 Sept 2005 Mar 2006 May 2006 Ju l 2006 Sep 2006 Nov 2006 Owners/Participants (P) Renters/Non-Parts. (NP) Additional 3% average monthly usage difference attributable to TOUinduced usage reduction during TOU Year 1 (June 2005 Oct. 2005) Difference declined to 23% in TOU Year 2 (April 2006 Nov. 2006) as rentals began to be TOU and submetered billed * Mix of apartment sizes was comparable 13 TOU Price Response TOU/Submetered apts. reduced peak consumption from 13.8% to 11.6% and shoulder consumption from 33.0% to 30.5% of totals between shadow and TOU Year 1. Off-Peak increased from 53% to 57%. Crit. Pk Average Cooling Participants (subm etered/billed) Non-Par ticipants (Non-Billed) Days kwh/apt Deg Days Peak Shoulder Off-Peak Peak Shoulder Off-Peak June 2004 Pr e-sha dow 362 242 13.7% 34.1% 52.2% 15.2% 35.5% 49.3% July 2004 Shadow 452 343 14.8% 33.6% 51.6% 16.0% 35.2% 48.8% Aug 2004 Shadow 2 469 326 15.8% 32.2% 52.0% 17.0% 33.7% 49.4% Sept 2004 Shadow 451 186 13.3% 32.7% 53.9% 15.1% 34.1% 50.8% Oct 2004 Shadow 432 8 11.5% 32.2% 56.3% 12.1% 32.2% 55.7% Nov 2004 Shadow 336 0 11.8% 33.9% 54.3% 12.9% 33.7% 53.4% Dec 2004 Shadow 404 0 10.3% 32.6% 57.1% 11.4% 32.4% 56.2% Jan 2005 Shadow 362 0 10.7% 32.8% 56.5% 11.9% 32.6% 55.6% Feb 2005 Shadow 384 0 9.7% 32.0% 58.2% 10.9% 32.2% 56.9% Mar 2005 Shadow 354 0 10.3% 32.4% 57.3% 11.4% 32.6% 56.0% April 2005 Shadow 332 6 11.2% 33.0% 55.8% 12.1% 33.3% 54.6% May 2005 Shadow 316 17 11.6% 32.1% 56.3% 12.2% 32.5% 55.3% June 2005 TOU Billing 348 304 10.5% 31.9% 57.5% 11.5% 33.1% 55.4% July 2005 TOU Billing 3 500 424 11.3% 31.9% 56.9% 12.4% 33.6% 54.0% Aug 2005 TOU Billing 2 560 500 14.8% 27.6% 57.6% 16.3% 29.3% 54.4% Sept 2005 TOU Billing 550 304 10.0% 29.4% 60.5% 11.7% 32.0% 56.3% Oct 2005 TOU Billing 425 42 11.3% 31.7% 57.0% 13.2% 32.5% 54.3% Apr 2006 TOU Billing 283 6 16.2% 32.2% 51.6% 16.5% 32.6% 50.8% May 2006 TOU Billing 260 67 22.4% 28.2% 49.4% 22.5% 28.6% 48.9% Jun 2006 TOU Billing 321 267 17.3% 27.9% 54.8% 15.5% 29.3% 55.2% Jul 2006 TOU Billing 2 389 492 17.1% 28.7% 54.2% 15.0% 30.8% 54.2% Aug 2006 TOU Billing 2 516 414 21.4% 25.4% 53.2% 21.0% 27.4% 51.5% Sep 2006 TOU Billing 454 137 17.5% 28.2% 54.3% 19.1% 29.9% 50.9% Oct 2006 TOU Billing 307 31 15.9% 29.2% 54.9% 15.9% 29.7% 54.3% Nov 2006 TOU Billing 285 0 16.8% 29.8% 53.4% 16.8% 30.6% 52.6% Shadow Summer 13.8% 33.0% 53.2% 15.1% 34.1% 50.8% TOU Billing Year 1 Summer 11.6% 30.5% 57.9% 13.0% 32.1% 54.9% TOU Billing Year 2 Summer 17.9% 27.9% 54.3% 17.3% 29.4% 53.2% TOU/Submetered Apts. TOU Peak % consistently 1.1% -1.2% lower than rentals in summer and winter months TOU/Submetered Apts. TOU Shoulder % consistently 1.5% lower than rentals in summer and winter months TOU/Submetered Apts. TOU Off-Peak % consistently 2.6% - 3.2% higher than rentals in summer and 1% higher in winter months 14 7

TOU Price Response TOU/Submetered apts. had a higher percentage of savers under TOU rates than renters, typically 55-60% saved, vs. 35-50% of rentals. Count by Pct Savings Range ClintonHill - All Buildings: Time-of-Use Billing Month ending early Aug 2005 (567 apts) - Participants Only 140 120 Count % 21.7% 100 18.8% 80 15.9% 13.5% 60 11.6% 40 6.1% 6.1% 20 1.1% 2.3% 2.9% 0-20.0% to -16.0% -16.0% to -12.0% -12.0% to -8.0% -8.0% to -4.0% -4.0% to 0.0% 0.0% to 4.0% 4.0% to 8.0% 8.0% to 12.0% 12.0% to 16.0% Pct Savings Ranges Pay More Pay Less 16.0% to 20.0% Count by Pct Savings Range 57% of TOU participants saved, averaging $5.50 in August 2005 80 70 60 50 40 30 20 10 0-20.0% to -16.0% ClintonHill - All Buildings: Time-of-Use Billing Month ending early Aug 2005 (286 apts) - Non-Participants Only 1.7% 2.4% -16.0% to -12.0% 8.7% -12.0% to -8.0% 17.4% -8.0% to -4.0% 26.0% -4.0% to 0.0% 21.9% 0.0% to 4.0% 13.2% 4.0% to 8.0% 8.0% to 12.0% 3.8% 3.8% 12.0% to 16.0% Count % 1.0% 16.0% to 20.0% Pay More Pct Savings Ranges Pay Less 15 Total Meter kw TOU/Critical Price Response Hourly load profiles were significantly affected by both TOU participation and Critical Peak Price alerts Typical summer load profile results Building 355 - Master Meter 06/28/2005-08/08/2005 140.0 10 120.0 8 100.0 80.0 6 60.0 4 40.0 Pk Pk Pk Pk Sh Sh Sh Sh Sh Sh Sh Sh 2 20.0 OP OP OP OP OP OP OP OP OP OP OP OP 0.0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Critical Weekday: 08/03/2005 Weekday (26) Weekday TOU Price Level (right scale) TOU RATE LEVEL (Multiple of Off-Peak Price) High-participant building (87% TOU participants) summer load profile illustrates resident response to TOU on weekdays and dramatic response on critical days 25% initial kw drop at 10am, 15% drop at 6pm for Critical day Evening building peak not significantly affected by shifting from peak (weather-normalized) Note that peak extends to the evening shoulder hours on critical days (5 during this period) 16 8

TOU/Critical Price Response Compare Building with High Percentage (87%) of Submetered/TOU-billed Participants (Red) vs. Building with Low Percentage (57%) of Submetered/TOU-billed Participants (Green) Building with more participants has lower overall use and lower kw peak Clinton Hill Apartments Submetered vs. Non-submetered Building Analysis 05/ 30/ 2005-06/ 28/ 2005 Clinton Hill Apartments Submetered vs. Non-submetered Building Analysis 05/ 30/ 2005-06/ 28/ 2005 Weekday - Master Meter kw/apt 0.75 0.70 0.65 0.60 0.55 0.50 0.45 0.40 0.35 Peak 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Peak Day - Master Meter kw/apt 1.10 1.00 0.90 0.80 0.70 0.60 0.50 0.40 --Critical Peak - 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Building 355 - Master Meter - High % Participants Building 193 - Master Me te r - Low % Participants Building 355 - Master Meter - High % Pa rticipants Building 193 - Master Me te r - Low % Participants ^ Average Weekday load profile dips for high participant building at 2pm start of peak period ^ Critical Peak Weekday load profile dips for high participant building at 2pm start of peak period and maintains higher impacts through 10 pm peak period end. 17 Survey Results 2005 Pre-TOU Billing Workshop (28 resp.) Program Education 74% - Traffic Light concept considered helpful 78% - Info Packet helpful 70% - Brochure/Tip Sheet and Top Ten Tips Magnet 76% - Web Site Not Useful 80% familiar with TOU period definitions TOU Response 65% expected to shift SOME energy to off-peak Actions taken: 82% turned off lights, 71% turned off TV/computer; 68% fan instead of A/C 46% indicated TOU had some influence on usage 18 9

Survey Results 2006 Post-TOU Billing Survey (51 resp.) TOU Response 71% shifted SOME energy to off-peak 14% unable to shift Actions taken: 75% turned off lights, 63% turned off TV/computer; 47% fan instead of A/C, Shift/Defer: 33% A/C, 35% dishwasher, 14% cooking 65% indicated TOU had strong (20%) or some 45% influence on usage pattern 30% noticed reduction in electric charges from TOU 47% plan Energy Star purchases, 20% efficient appliances 64% felt program materials excellent or very good, only 9% rated it poor 19 SUMMARY RESULTS Submetering provides an essential price signal to apartment residents worth 20% or more in energy and peak savings Clinton Hill annual kwh reduction of 28% Time-sensitive Pricing (TOU and CPP) adds a valuable additional price signal that can affect both energy and demand, though to a lesser extent than submetering Clinton Hill annual kwh reduction 3% Summer utility peak (2-6pm) reduction 8-10% Summer Critical Peak Day utility peak reduction app. 15%-20% Summer Building peak not significantly affected by shifting TOU/CPP can be done at a small incremental cost (mostly administrative) since most advanced submetering systems already have on-demand meter-reading capability. 20 10

CONCLUSIONS Time-Sensitive Pricing provides significant energy and demand savings for master-metered multifamily buildings over and above submetering Submetering plus demand response (via TOU/critical peak pricing and load curtailment) can qualify building and residents for incentives, including utility and state ISO curtailment programs Submetering and TOU/Critical Peak Pricing, encourage conservation, efficiency and investment in more efficient appliances, lighting and timers 21 Acknowledgements Peter Douglas, Project Mgr. NYSERDA Staff Zach Stern Elemco Building Controls Bob Friess American Metering & Planning Services (AMPS) Clinton Hill Apartments Management and Board of Directors 22 11