Installation Operation Care Duette Honeycomb Shades Hard-Wired Motorized Lifting System
CONTENTS Getting Started: Mounting Types And Window Terminology... 1 Installation Components Needed... 1 Power Supply Requirements... 3 Product View... 4 Installation: Mount The Installation Brackets Inside Mount... 5 Mount The Installation Brackets Outside Mount... 6 Install The Shade... 7 Attach Hold-Down Brackets... 7 Test The Shade... 8 Operation: Operate The Shade... 8 Troubleshooting... 9 Care: Cleaning Procedures... 16 Removing The Shade... 17 Appendix: Laying Out The Wire... 18 Wiring For The Platinum Technology Wall Switch... 19 Calibrating The Shade... 21 Setting And Clearing Intermediate Positions... 22 Questions? Call the Hunter Douglas Customer Information Center at 1-888-501-8364 Radio Frequency FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Any changes or modifi cations not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment. 2009 Hunter Douglas Inc. Registered trademark of Hunter Douglas Inc. Trademark of Hunter Douglas Inc.
GETTING STARTED Thank you for purchasing Hunter Douglas Duette Hard-Wired Motorized honeycomb shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet before beginning the installation. Mounting Types And Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows very easily. To prepare for this important fi rst step, review the mounting types and basic window terminology illustrated below. Molding Top Sill Jamb Jamb Collectively, the sills and jambs are called the window casement. Bottom Sill Inside Mount Shade fits within window opening. Outside Mount Shade mounts outside window opening. Installation Components Needed Duette Hard-Wired Motorized shades ship with a motor ONLY, unless a power supply, the Platinum wall switch and remote control are specifi ed at the time of ordering. If you are using an alternative home automation solution, please refer to the Appendix and the Troubleshooting section for information concerning wire layout and setting shade positions. Shade Width Check the packaging to be sure you have all the components needed to install your shade. Keep the packaging until the shades perform to your satisfaction. Brackets Required 12" 38" 2 38 1 /8" 72" 3 72 1 /8" 106" 4 106 1 /8" 140" 5 140 1 /8" 174" 6 Required Components Installation Brackets. The number of brackets required varies with shade width, as shown in the table. IMPORTANT: For illustration purposes, the 3 /8" and 3 /4" installation brackets are shown throughout the following instructions. Installation using the 1 1 /4" brackets follow these same procedures. Optional Components Extension Brackets. Extension brackets can add up to 3 1 2" of clearance for outside mounts. If ordered, there should be the same number of extension brackets as installation brackets. 3 /8" & 3 /4" Installation Bracket 1 1 /4" Installation Bracket Extension Bracket 1
POWER ON OFF DC Output LISTED CONCON ELECTRIC CO.,LTD. S/N AC ADAPTER HunterDouglas WINDOW FA SHIONS r use with Fo Informtaion c hnology Te Equipment -3A CA FOR INDOOR USE ONLY..5A 50-60Hz TR70A24 Model: PCN: 2950725 000 C UL S 0-240V~1 10 Input: Output: 24V UTION: GETTING STARTED Spacer Blocks. Each spacer block projects the installation bracket 1 2 " away from the mounting surface. If ordered, there should be a maximum of three spacer blocks per installation bracket for standard and oversized headrail systems. Hold-Down Brackets. Hold-down brackets secure the bottom rail from movement (i.e. often used in French door applications). 24V DC Power Supply (3-Amp or 4-Amp). The number of power supplies required varies with the number of installed shades. A 3-amp power supply provides power for up to 2 shades. An 4-amp power supply provides power for up to 4 shades. 24V/4.2A POWER SUPPLY 4 Amp 3 Amp Platinum Technology Wall Switch. The wall switch is one type of controller available for motorized shades. One wall switch per shade is recommended. In addition to operating shades UP and DOWN, two preset stops may be programmed using the wall switch. Up Down Remote Control. Remote control operation is available with the Platinum Technology remote control. (Note: The Platinum Technology wall switch must be installed.) 14AWG-3 Conductor + Ground Wire (only 2 conductors are used for low voltage systems). Hunter Douglas recommends 14 gauge-3 conductor wire plus ground wire (14/4) be run from every window location to a central location (aka homerun ) for every installation, when pre-wiring a project. This gauge wire meets or exceeds most of the power criteria required for various products. Wire is not supplied, but is available at your local hardware store. 2 IMPORTANT: If you are unsure as to local electrical codes, consult a low-voltage installer or a certifi ed professional. Consult a home automation professional if integrating to a home automation system. Tools And Fasteners Needed Flat blade and Phillips screwdriver Level Measuring tape and pencil Wire Stripper Power drill, 3 / 32 " drill bits, and a 1 4" hex driver
CONCON ELECTRIC CO.,LTD. S/N AC ADAPTER HunterDouglas WINDOW FA SHIONS r use with Fo Informtaion c hnology Te Equipment -3A CA FOR INDOOR USE ONLY..5A 50-60Hz TR70A24 Model: PCN: 2950725 000 LISTED C U L S 0-240V~1 10 Input: Output: 24V UTION: 12V / 8.3A POWER SUPPLY MODEL: EX100B-12F-F030 P/N: 2950724000 U.S.Patent Nos. 4,450,027;4,631,108;5313,999; MADE IN TAIWAN POWER ON OFF DC Output 24V/4A POWER SUPPLY RP98420459 120VAC 60Hz 2.5A GETTING STARTED In addition, you will need fasteners designed to work with your specifi c mounting surface(s). #6 Hex Head Screws (Provided). Two 1 1 2 " screws are provided per installation bracket. Longer Hex Head Screws (Not Provided). If using spacer blocks, use a #6 screw long enough for a secure attachment. Wall Anchors or Expansion Bolts (Not Provided). If mounting into drywall, you will need wall anchors or expansion bolts to ensure a secure installation. Speed Nuts and Screws (Provided). Extension brackets come with screws and speed nuts. #6 x 1½" Hex Head Screw (Provided) Longer #6 Hex Head Screw For Use With Spacer Blocks (Not Provided) Wall Anchor Or Expansion Bolt (Not Provided) Speed Nut And Screw (Provided With Each Extension Bracket) Power Supply Requirements Check to be sure you have the correct number of power supplies for the installation. CAUTION: To prevent accidental short circuits and avoid possible component damage, do not plug the power supply into the wall outlet until the wiring connections are complete. WARNING: Do not cut the AC power cord on the back side of the power supply. Serious injury or death may result. Also, electric shock and/or a fi re hazard may occur. BACK DO NOT Cut The AC Power Cord C U L LISTED US With the power supply unplugged, snip off the plastic connector attached to the DC output cord on the front of the power supply. Cut The DC Connector From The Front, Output Side Of The Power Supply 3-Amp FRONT 24 V 4-Amp Strip the 4-amp power supply sheathing back and trim down the bare wire, since it is not used. Strip the ends of the other two wires. Wire From Front Of DC Power Supply Sheathing Negative (-) Positive (+) Bare wire is not used. Trim. 3
GETTING STARTED Product View Motor Installation Brackets Lift Set Headrail Bottom Rail Pocket Ferrule 4
INSTALLATION Mount The Installation Brackets Inside Mount Measure 2" in from each jamb for bracket location. If more than two installation brackets came with your order, space additional brackets evenly between the two end brackets and mark their location. Jamb Jamb 2" Space Evenly Space Evenly 2" Mark the location of the screw holes. IMPORTANT: Be sure the installation brackets do not interfere with where the wire exits the wall or window casement. If necessary, move the brackets to accommodate the wire. Installation Brackets The depth required for minimum mounting or fully recessed mounting will vary depending on the type of bracket and fabric pleat size. Refer to the chart for depth requirements. Typically, fully recessed inside mounting is best for energy effi ciency. Use a 3 32" drill bit to drill holes for the mounting screws. Depth Chart For Bracket Placement Fabric Pleat Size 3 / 8" and 3 /4" Pleat, Double Honeycomb, Phenomena Triple Honeycomb Minimum Minimum Depth For Fully Recessed (Fabric will be flush with the front of the sill when raised.) 1 1 /8" 2 1 /4" 1 1 /4" Pleat 1 7 /8" 3 1 /2" 2" IMPORTANT: If you are fastening the installation brackets to drywall, be sure to use wall anchors and follow the instructions provided with the anchors. (Anchors not provided.) See Depth Chart IMPORTANT: The front edges of the installation brackets must be level and aligned to each other. Shim the brackets if necessary. (Shims not provided.) Fasten the installation brackets to the mounting surface using the hex head screws provided. CAUTION: The motor wire must be long enough to reach the wire coming from the switch, but not so long that it could become entangled with the shade s moving parts. Trim excess wire. 5
INSTALLATION Mount The Installation Brackets Outside Mount The motor wire must be long enough to reach the wire coming from the switch, but not so long that it could tangle with the moving parts inside the headrail. Trim off any unneeded length and store excess wire in between the headrail and the installation bracket. Center the headrail over the window opening at the desired height. Use a pencil to lightly mark each end of the headrail. Headrail End Marks 2" Space Evenly Space Evenly 2" Window Opening Measure and mark 2" in from each end of the headrail. CAUTION: The motor wire must be long enough to reach the wire coming from the switch, but not so long that it could become entangled with the shade s moving parts. Trim excess wire. If more than two installation brackets came with your order, space additional brackets evenly between the two end brackets and mark their location. Center each installation bracket on the marks and locate where to drill the screw holes. IMPORTANT: The front edges of the installation brackets must be level and aligned to each other. A minimum 1 1 /2" fl at vertical height is required from the top of the window sill opening to the top, back of the installation bracket. The top of the installation brackets should be at the height where you want the top of the headrail to be located, and on the same level. Using a 3 32" drill bit, drill holes for the mounting screws. End Of Headrail Mark CAUTION: The rear of the blocks/brackets must be fl ush against a fl at mounting surface. Do not mount brackets on curved molding. Fasten the installation brackets to the mounting surface using the hex head screws provided. 2" 6 IMPORTANT: If you are fastening the installation brackets to drywall, be sure to use wall anchors and follow the instructions provided with the anchors. (Anchors not provided.)
If using spacer blocks, fasten these to a fl at vertical mounting surface with two screws long enough for a secure installation. (Screws not provided.) The solid side of the spacer blocks faces the mounting surface. Use a maximum of three spacer blocks per installation bracket. Spacer Block When using extension brackets, attach an installation bracket to the underside of each extension bracket using the provided screws and speed nuts. 1 /2" 1 /2" Extension Bracket INSTALLATION Speed Nut Install The Shade Insert the bottom back edge of the headrail into the bottom groove on the installation brackets. Rotate the headrail up until the top edge snaps into place. CAUTION: Be careful not to trap any fabric between the headrail and the installation brackets. Headrail Installation Bracket Place any excess wire behind the headrail. The wire can be held in place by packing it between the back of the headrail and the installation bracket. Attach Hold-Down Brackets Hold-down brackets can only be used on outside mounted shades. Lower the shade and place the pins from the hold-down brackets into the bottom rail end caps. On the mounting surface, mark the bracket hole locations. Check that the brackets are level and attach them to the mounting surface using two screws. Excess Wire IMPORTANT: Disconnect the bottom rail from the holddown brackets before raising the shade. 7
24V / 4.2A POWER SUPPLY MODEL: EX100B-240F-F030 P/N: 2950724000 U.S.Patent Nos. 4,450,027;4,631,108;5313,999; 5,320,154 MADE IN TAIWAN RP04261805 120VAC 60Hz 2.5A for PowerRise, PowerGlide 2.0, PowerTilt and select Hard-Wired Motorization systems OPERATION Test The Shade CAUTION: To prevent accidental short circuits and avoid possible component damage, do not plug the power supply into the wall outlet until the wiring connections are complete. Connect the wire leads from the shade to the power supply. Plug the power supply into an outlet. Turn the power switch to the ON position. The shade should immediately begin to lower. If not, unplug the AC power, reverse the connections, and replug the power into an outlet. Wires From Shade CAUTION: When raising the shade for the fi rst time, observe If the bottom rail raises evenly. If not, check that the headrail is level. Shim the brackets to level the headrail, if necessary. C U L LISTED US Power Supply If the headrail is level, but the bottom rail is uneven, see the Troubleshooting section, Adjusting The Bottom Rail s Upper Position on page 15. Operate The Shade Platinum Technology Wall Switch Operation For information regarding operation and programming of the Platinum Technology wall switch, refer to your Platinum Technology Wall Switch Guide For Hard-Wired Systems. Platinum Technology Remote Operation For information regarding operation and programming of the Platinum Technology remote control, refer to your Platinum Technology Remote Control Guide. PLATINUM TECHNOLOGY Wall Switch Guide For Hard-wired Systems PLATINUM TECHNOLOGY Remote Control Guide Third Party Remote Control Operation Third party infrared (IR) remote controls (i.e. unversal remotes) can be used to operate Duette Hard-Wired Motorized honeycomb shades wired directly to a Platinum Technology wall switch. These remotes can learn the commands necessary to raise or lower motoirzed shades. 8
Troubleshooting If your shade is not operating correctly; OPERATION First review the guide that came with your Platinum remote control or Platinum wall switch. Refer to the table bellow for specifi c solutions for your shade. If questions remain, please contact the Hunter Douglas Customer Information Center at 1-888-501-8364. Problem The shade does not operate. It will not raise or lower when you operate the Platinum Technology wall switch, or the Platinum Technlogy remote control. Solution Check that the DC power supply is securely plugged into the wall outlet and that the outlet has power. To check that the outlet has power, plug in a lamp or device that is known to work. Check that the wire connections from the power supply to the wall switch are secure and not reversed. Check the wire connections from the wall switch to the motor assembly in the shade s headrail. Be sure they are secure and not pinched or cut by any of the components. If using a gauged wire other than the recommended 14AWG-3 Conductor + Ground Wire (14/4), check that the wiring run guideline lengths have not been exceeded. See the Wiring Guidelines table. Wiring Guidelines Distance From Power Supply To Switch And From Switch To Shade Up to 20' Two- Conductor Wire Required 20 Gauge 21' to 35' 18 Gauge 36' to 60' 16 Gauge 61' to 95' 14 Gauge 96' to 150' 12 Gauge 151' to 200' 10 Gauge With power off to the switch, reverse the motor wires on the back of the switch. Then try operating the shade again. Check that the batteries in the remote control are fresh and installed correctly. Test whether the limit switches have cut off power. See the second solution in thetroubleshooting section on the top of page 14. 9
OPERATION Problem The shade operates using the Platinum Technology wall switch, but does not operate using the Platinum Technology remote control in the Point and Press IR mode. The shade operates using the wall switch, but does not operate using the remote control in the Radio Frequency (RF) Group operating mode. Solution If the red light on the remote control (indicator LED) does not light up when the UP /DOWN button is pressed, replace the batteries in the remote control. Check that the correct IR channel is selected on the remote. Check that you are pointing the remote control directly at the infrared eye in the wall switch. Try moving closer to the wall switch. Maximum operating distance from the remote control to the switch is 30 feet. Check that there are no obstructions impeding the signal from the remote control to the infrared eye. Check that there is no direct sunlight or bright, focused light from halogen or fl uorescent light fi xtures, track lighting, spotlights, or neon lights that could be interfering with the signal. Be sure the shade operates properly in the Point and Press IR mode. The group (RF) function will not work correctly if the IR mode does not work correctly. Indicator LED Indicator LED Infrared Eye Be sure the shades have been correctly programmed to the remote control you are using. Shades will only operate when programmed to a specifi c remote control. If your remote control has not been programmed to your particular shades, only the IR mode will work. Check that the correct IR channel is selected on the remote control. Check that the batteries in the remote control are fresh and installed correctly. IR Channel Selector Switch IR Channel Selector Switch RF Group Buttons 10
OPERATION Problem One shade does not consistently respond to the Group or ALL command. The shade operates opposite of the button pressed on the wall switch. (The shade goes up when you press the Down button, or goes down when you press the Up button.) The motor seems to be running harder, or it sounds like it is straining. Solution Press the UP /DOWN button longer when operating shades. It can take longer for the signal to activate one of the shades. Check at different areas of the room (home). There could be blind spots or interference. Try operating closer, or farther from the shades to fi nd the optimum point in your home. Check to be sure batteries in the remote control are new. When the batteries get old, the remote control transmits a weaker signal. With power off to the switch, reverse the motor wires on the back of the switch. Shades must not be forced into tight inside mount window openings. If an inside mount, check that the shade is installed correctly. Make sure there is clearance between the ends of the shade and the window casement. Check the installation brackets. Make sure the shade fabric is not caught between the bracket and the headrail. Check that the installation brackets are level. Shim to level, if necessary. 11
OPERATION Problem The shade does not raise completely. The shade will not snap into the installation brackets. The shade height is too short, or too long. Solution A memory stop position may have been set within the Platinum Technology wall switch. See the Appendix section, Setting And Clearing Intermediate Positions on page 22. The upper rail limit may not be set properly. See the Troubleshooting section, Adjusting The Bottom Rail s Upper Position on page 15 for adjusting the rail limit stops. Check that the DC power supply is securely connected to the motor and the cables are not pinched or caught in the headrail or installation brackets. Check that the installation brackets are aligned and level. The window may be out of square. To check if the window is square, measure the diagonals. Level the headrail by shimming the installation brackets, if necessary. See the Troubleshooting section, Leveling The Bottom Rail / Adjusting Shade Height on page 13. 12
OPERATION Problem The shade raises or lowers unevenly, or the bottom rail is uneven when fully raised. Solution Check that the installation brackets are aligned and level. The window may be out of square. To check if the window is square, measure the diagonals. Level the headrail by shimming the installation brackets, if necessary. Check that the bottom rail is level. Lower the shade completely, then raise it. Level the bottom rail, if necessary. Leveling The Bottom Rail / Adjusting Shade Height Adjustments to level the bottom rail can be made by adjusting the cord on the underside of the bottom rail. Locate the ferrule, seated in a pocket in the bottom rail. Remove the ferrule by pulling on the excess cord. If the cord has been trimmed, you will need to use needlenose pliers to access it. To shorten the cord, hold the cord tight under the ferrule. Then slide the ferrule up toward the pocket in the rail. To lengthen the cord, hold the cord tight between the pocket and the ferrule. In short increments, slide the ferrule down. After adjusting, press the ferrule fully back into the pocket. Repeat the above steps with the other ferrules in the bottom rail. Once you are certain of the fi nal adjustments. Tape the extra cord length into the groove on the underside of the bottom rail (for future adjustments). Ferrule Cord To Lengthen Slide the ferrule down to lengthen the cord. Bottom Rail Pocket Pull cord to remove ferrule. To Shorten Slide the ferrule up to shorten the cord. 13
OPERATION Problem The shade does not raise or lower, but the motor seems to run when you press the Platinum Technology wall switch. Solution An intermediate stop position may have been set within the Platinum Technology wall switch. See the Appendix section, Setting And Clearing Intermediate Positions on page 24. The moving rail limits may not be set properly. Test whether the limit switches have cut off power. Locate the limit Front Of Headrail Yellow Button switches (the black and yellow buttons) on the motor side of the shade. Right End Cap Bottom View Inside Mounts. Black Button Access the limit buttons by removing the right end of the headrail from the installation brackets. Use a small fl at blade screwdriver to push in the black button until it clicks into the recessed position. Attempt to operate the shade by pressing the wall switch button to either the UP or DOWN position. If the motor starts to run, adjust the rail limits stops. See the next solution. The bottom rail stops before reaching the desired bottom or upper position, or the bottom rail keeps moving after reaching the desired bottom or upper position. Adjusting The Bottom Rail Limit Stops Adjusting The Rail s Bottom Position: Push the black button in until it clicks into a recessed position. If The Bottom Rail Stops Before The Desired Bottom Position, with the black button in the recessed position, press the wall switch button to the DOWN position to lower the rail to desired bottom position. Release the black button by pushing on it. Yellow Button Black Button To Set Bottom Limit Underside Of Right End Cap Black Button 14
OPERATION Problem Solution (Adjusting The Bottom Rail Limit Stops Continued) If The Bottom Rail Lowers Farther Than The Desired Bottom Position Or Raises After Reaching The Desired Bottom Position, with the black button in the recessed position, move the wall switch to the UP position to operate the shade until the moving rail reaches the desired bottom rail position. Release the black button by pushing on it. Adjusting The Bottom Rail s Upper Position: Push the yellow button in until it clicks into a recessed position. If The Bottom Rail Stops Before The Desired Upper Position, with the yellow button in the recessed position, press the wall switch button to the UP position to raise the rail to desired upper position. Release the yellow button by pushing on it. If The Bottom Rail Raises Farther Than The Desired Upper Position, with the yellow button in the recessed position, move the wall switch to the DOWN position to operate the shade until the bottom rail reaches the desired upper rail position. Release the yellow button by pushing on it. Yellow Button Yellow Button To Set Upper Limit Underside Of Right End Cap Black Button CAUTION: Be sure to release the yellow button when the bottom rail reaches the upmost position (the endcaps are in contact with the headrail). If the motor is allowed to continue to run, damage to the motor and shade may result. 15
CARE Cleaning Procedures Hunter Douglas Duette honeycomb shades are made of an anti-static, dust-resistant fabric which repels dirt and dust. For most honeycomb fabrics, the following options are available if your shade needs cleaning. Dusting Regular light dusting with a feather duster is all the cleaning that is needed in most circumstances. Hand-Held Vacuuming Use a hand-held vacuum with a brush attachment, on the low suction setting, using a vertical stroke, for more thorough dust removal. CAUTION: Do not vacuum Architella Elan or Architella Elan Eclipse fabrics. Compressed Air/Hair Dryer (Cool Setting) Use compressed air or a hair-dryer on a cool setting, to blow dust and dirt off of shades. Spot-Cleaning Prepare a solution of warm water and a mild detergent. Dampen a clean white cloth in the solution and wring it out. Dab the spot with the dampened cloth until it is gone. Do not rub the fabric. Allow the shade to dry in the completely lowered position. CAUTION: Do not spot-clean Batiste, Opalessence, or Royale fabrics. Bathtub Cleaning/Water Immersion Immerse the shade in a basin or bathtub fi lled with a mild detergent. Never immerse the headrail into the solution. Rinse with clean water. Before removing from the rinse water, fully raise the shade and tilt it to allow excess water to drain off. Reinstall the damp shade, lower it, and let it dry completely. CAUTION: Do not immerse Commercial, Royale, or any opaque fabrics. 16
Ultrasonic Cleaning Some honeycomb fabrics can be ultrasonically cleaned by a professional. Specify that a mild detergent solution be used. Never immerse the headrail into the solution. Dry the shade completely in the lowered position. CARE CAUTION: Do not ultrasonically clean Commercial, Opalessence, or any opaque fabrics. On Site Injection/Extraction Cleaning This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty solution in the same motion. A dry method of injection/extraction is required for Architella, Commercial, Opalessence, Panache, and any opaque fabrics. If using injection/extraction for Batiste fabrics, specify that no chemicals are used (water only). Never immerse the headrail into the solution. Removing The Shade Push back on the headrail to release the front tab. Rotate the shade downward to release. Front Tab Headrail 17
APPENDIX Laying Out The Wire CAUTION: If your installation includes multiple shades, be sure the wiring is in a central home-run confi guration (where each shade is wired directly to the switch). Do not use a daisy-chain confi guration (where the fi rst shade is wired to the second shade, the second to the third shade, and the third shade to the switch). IMPORTANT: Hunter Douglas recommends 14 gauge -3 conductor wire plus ground wire for all installations. For low-voltage (DC) systems, only two of the four conductors are used. Route the wire from the window to the controller (e.g. the Platinum Technology wall switch, relays, motor controller, etc.). The wire should exit the wall or window well a minimum of 4" to the left of the right jamb. Be sure the wire will not interfere with an installation bracket. Note that the motor wire must be long enough to reach the wire coming from the switch, but not so long that it could become entangled with the shade s moving parts. Trim excess wire. Inside Mounts: The wire must be inside the window opening at least 3 /4" to allow for headrail clearance. If the shade will be recessed into the window opening, add the recessed distance to the 3 /4" minimum. Position each power supply near an outlet. The power supplies should be accessible and out of sight. Route the wire from the power supply to the controller, such as the Platinum Technology wall switch. 3/4" Minimum 4" Switch Wire to the controller being used (e.g. the Platinum wall switch, relays, motor controller, etc.) Power supply to controller. (Platinum Technology wall switch shown.) Power Supply 18
24V / 4.2A POWER SUPPLY MODEL: EX100B-240F-F030 P/N: 2950724000 U.S.Patent Nos. 4,450,027;4,631,108;5313,999; 5,320,154 MADE IN TAIWAN RP04261805 120VAC 60Hz 2.5A APPENDIX Wiring For The Platinum Technology Wall Switch CAUTION: To prevent accidental short circuits and avoid possible component damage, do not plug the power supply into the wall outlet until the wiring connections are complete. Use the diagram to determine the wire connections from the shade motor to the switch, and from the power supply to the switch. IMPORTANT: RF Module and Dry-Contact harness have been removed for clarity. MOTOR White White With Gray Stripe (14/4) ( ) BACK OF SWITCH Terminal (+) ( ) ( ) (+) (+) C U L LISTED US POWER SUPPLY Connecting Wires To The Terminal 1. Insert a small screwdriver in the terminal s square hole. 2. Pull back on the screwdriver to open the wire terminal connection. 3. Insert the wire into the round hole. 4. Remove the screwdriver to lock the wire. 4 2 IMPORTANT: The wall switch will not operate with the power supply polarity (positive, negative) reversed. If the shade operates backwards, such as going up when the DOWN button is pressed, reverse the MOTOR wires (not the POWER wires). Wire 1 3 Wire Terminal 19
12V / 8.3A POWER SUPPLY MODEL: EX100B-12F-F030 P/N: 2950724000 U.S.Patent Nos. 4,450,027;4,631,108;5313,999; MADE IN TAIWAN 120VAC 60Hz 2.5A APPENDIX Multiple Shades Wiring Connect one shade to one switch. However, in multiple shade installations, you can group the power wires from multiple switches together and connect them to one power supply. IMPORTANT: Do not install the switch plate to the switch box until after you have tested the shade to make sure the switch operates the shade in the proper direction. White With Gray Stripe White BACK OF SWITCH 14 Gauge- 3 Conductor + Ground Wire ( ) (+) POWER SUPPLY RP98420459 White ( ) Black Or Red (+) C U L LISTED US 20
APPENDIX Calibrating The Shade Before operating and/or programming the shade, you must fi rst calibrate it to the Platinum Technology wall switch. IMPORTANT: A Platinum Technology remote control is required to initiate the calibration sequence. Calibration Sequence Determine which IR channel operates the Platinum Technology wall switch (the default is IR Channel 1). Move the IR Channel Selector Switch, located at the top of the remote control, to the opposite number of the wall switch channel (usually Channel 2). Point the remote control at the wall switch and press and hold the UP button on the remote control. While continuing to press the UP button on the remote control, immediately (within 5 seconds) press the DOWN button on the wall switch. The LED on the switch will begin to blink. Release both buttons. The shade will begin to move and go through a calibration sequence. The shade will travel through the fully lowered and the fully raised positions, fi nally resting at the original location. FRONT OF THE PLATINUM TECHNOLOGY REMOTE CONTROL UP Button IR Channel Selector Switch Platinum Technology Wall Switch The LED light on the wall switch will blink until all the buttons are released and the shade has completed the calibration sequence. IMPORTANT: While the calibration sequence is in process, do not press anything. Pressing the UP or the DOWN button on the wall switch or Platinum remote control, will immediately abort the sequence. Up Platinum Technology Remote Control Down 21
APPENDIX Setting And Clearing Intermediate Positions If using a Platinum Technology wall switch to operate a shade, up to two intermediate stops can be set between the fully raised and the fully lowered shade positions. This feature allows the shade to be preset so that it can be stopped at the same height each time the shade is raised or lowered. As the shade travels (in either direction), it will stop at these intermediate positions. Pressing the UP or DOWN button again will continue the shade s movement in the direction it was traveling, to the next stop position. The shade s maximum travel limit is to the fully raised or fully lowered position. IMPORTANT: A Platinum Technology remote control is needed to set intermediate stop positions in the Platinum Technology wall switch. To Set An Intermediate Position: Determine which channel operates the wall switch (the default is Channel 1). Move the IR Channel Selector Switch, located at the top of the remote control, to the opposite number of the wall switch channel. Use the Platinum Technology wall switch to raise or lower the shade to the desired stop location. Point the Platinum Technology remote control at the wall switch and press the UP button on the remote control. While continuing to pressing the UP button on the remote control, immediately (within fi ve seconds) press the DOWN button on the Platinum Technology wall switch. The LED on the switch will begin to blink. Indicator LED UP or DOWN Button Release the buttons. If the switch is not calibrated, the shade will go through a calibration sequence. If a second intermediate position is desired, repeat the previous steps. IMPORTANT: The shade will not go through the calibration sequence when creating a second intermediate position. IR Channel Selector Switch If two intermediate positions already exist, at least one must be cleared before retrying the above steps. 22
To Clear The Lower Intermediate Position: Lower the shade completely. APPENDIX Press the DOWN button on the wall switch. The LED on the wall switch will begin blinking. Continue pressing the DOWN button for 5 seconds, the LED will become a solid light, indicating the lower position has been cleared. IMPORTANT: If there is only one intermediate position, this sequence will clear it. To Clear The Upper Intermediate Position: Raise the shade completely. Press the UP button on the wall switch. The LED on the wall switch will begin blinking. After pressing the UP button for fi ve seconds, the LED will become a solid light, indicating the upper position has been cleared. IMPORTANT: If there is only one intermediate position, this sequence will clear it. To Clear Both Intermediate Positions: Lower the shade completely. Press the DOWN button on the wall switch. The LED on the wall switch will begin blinking. Press and hold the DOWN button for approximately 10 seconds. The red LED light on the wall switch will go through a series of blinks. After 10 seconds, the LED light should become a solid light, indicating that both intermediate positions have been cleared. 23
Notes
The Hunter Douglas Lifetime Guarantee is designed to ensure a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas Inc. at 1-888-501-8364 or visit hunterdouglas.com. COVERED BY A LIFETIME LIMITED WARRANTY NOT COVERED BY A LIFETIME LIMITED WARRANTY Hunter Douglas window fashion products are Any conditions caused by normal wear and tear covered for defects in materials, workmanship Abuse, accidents, misuse or alterations to or failure to operate the product Operational cords for a full 7 years from the date Exposure to the elements (sun damage, wind, of purchase (applies to products sold after water/moisture) or discoloration over time (with January 1, 2008) the exception of EverWood Collection alternative All internal mechanisms wood blinds which carry a Satisfaction Guarantee Components and brackets covering fading, yellowing, warping and bowing Fabric delamination for the life of the product) Hunter Douglas PowerRise, PowerTilt and Failure to follow our instructions with respect PowerGlide 2.0, all with Platinum Technology, and to measurement, proper installation, cleaning all other Hunter Douglas motorization components or maintenance are covered for 5 years from date of purchase Shipping charges, cost of removal and Repairs and/or replacements will be made with reinstallation like or similar parts or products For further details, see the warranty card included with your order. TO OBTAIN WARRANTY SERVICE 1. Contact your original dealer (place of purchase) for warranty assistance. 2. Visit hunterdouglas.com/customersupport for additional warranty information and frequently asked questions. 3. Contact Hunter Douglas Inc. at 1-888-501-8364 (9:00 AM - 8:00 PM EST) for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty. 5109600100 5/09