Stifel Transportation and Logistics Conference Marta R. Stewart Executive Vice President Chief Financial Officer February 11, 2014 1
Norfolk Southern Update 2013 Overview First Quarter Update Business Outlook Long Term Productivity Opportunities Capital Allocation 2
Railway Operating Revenues 2011 2013 ($ in millions) $11,172 $11,040 $11,245 2011 2012 2013 Coal GM Intermodal 3
Traffic Volume Changes Percentage of Total Volumes 45% 47% 49% 32% 33% 33% 23% 20% 18% 2011 2012 2013 Coal GM Intermodal 4
Total Volumes 2011 2013 (Units in thousands) 7,114.7 7,107.2 7,340.9 2011 2012 2013 Volumes 5
Railway Operating Expenses 2011 2013 ($ in millions) $7,959 $7,916 $7,988 2011 2012 2013 Operating Expenses 6
Composite Service Performance 2011 2013 83.1% 83.3% 75.9% 2011 2012 2013 Composite Service Metric 7
Volume and Crew Start Variances 2013 vs. 2012 Coal Shipments -5% Crew Starts -9% Total Intermodal Shipments 6% Shipments 3% Crew Starts 0% Crew Starts -3% Merchandise Shipments 4% Crew Starts 0% 8
Operating Efficiencies 2013 vs. 2012 Year-Over-Year Percent Improvement Train and Engine Service Overtime -10% Re-Crews -9% Carloads/Units per Locomotive 5% Gross Ton Miles per Gallon 1% 9
Norfolk Southern Update 2013 Overview First Quarter Update Business Outlook Long Term Productivity Opportunities Capital Allocation 10
Current Railway Volume First Quarter through Week 6 (February 8, 2014) 2014 Volume: 764,700 units, down (5%) Change in Units 1QTD14 vs. 2013 Units (000) Chemicals 13% 801.1 764.7 (1%) Intermodal (5%) Agriculture (7%) MetCon (8%) Paper (10%) Automotive (15%) Coal 2013 2014 11
Current Railway Operating Expenses First Quarter through January Increased labor hours Increased overtime Severe Weather Effects Increased locomotives in service Increased fuel consumption 12
Miles per Hour Train Speed 1Q11 1QTD14 Better 25.0 24.0 23.4 24.2 23.0 22.0 21.0 20.0 19.0 20.9 22.7 13
Hours Terminal Dwell 1Q11 1QTD14 Better 27.0 26.0 25.0 24.0 23.0 22.0 21.0 20.0 14
Norfolk Southern Update 2013 Overview First Quarter Update Business Outlook Long Term Productivity Opportunities Capital Allocation 15
Business Outlook for 2014 COAL Utility coal impacted by reduced demand for electricity and natural gas competition Strong competition in the Atlantic metallurgical market Soft demand and oversupply of thermal coal Flat domestic met coal 16
Business Outlook for 2014 COAL Utility coal impacted by reduced demand for electricity and natural gas competition Strong competition in the Atlantic metallurgical market Soft demand and oversupply of thermal coal Flat domestic met coal INTERMODAL Continued opportunities for highway conversion Continued growth in Crescent Corridor services Growth with International shipping partners Continued growth opened Charlotte Terminal December 9 17
Business Outlook for 2014 COAL Utility coal impacted by reduced demand for electricity and natural gas competition Strong competition in the Atlantic metallurgical market Soft demand and oversupply of thermal coal Flat domestic met coal INTERMODAL Continued opportunities for highway conversion Continued growth in Crescent Corridor services Growth with International shipping partners Continued growth opened Charlotte Terminal December 9 MERCHANDISE Project growth in crude oil, increased volume for shale related liquid petroleum gases and asphalt Gains in steel, frac sand Continued automotive growth Favorable corn and soybean crop for 2013 puts and takes Improved housing & related construction materials market 18
Continued Strength in Automotive NSC Automotive volume up 7% in 2013 North American light vehicle production forecasted at 17.1 million units for 2014, up 3.6% vs. last year Average vehicle age at all-time high Vehicle Age (yrs.) 12 11 10 9 8 7 U.S. Vehicle Age vs. Sales US Vehicle Sales (M) 20 18 16 14 12 10 8 6 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 6 19 Source: WardsAuto Forecast, Polk
Merchandise Network Automotive Facilities Detroit Buffalo Albany Ayer Chicago Toledo Cleveland Harrisburg Ft. Wayne Pittsburgh Columbus NY/NJ Philadelphia Baltimore Kansas City St Louis Cincinnati Louisville Lexington Norfolk Memphis Chattanooga Charlotte Dallas Birmingham Atlanta Charleston Meridian Savannah NS Automotive Network New Orleans Jacksonville NS Automotive Network and Haulage 27 Assembly Plants Titusville Assembly Plant on Short Line connecting with NS 20 Miami
Supply Chain Routing An East Coast Refinery Illustration Most direct route to East Coast refineries Resiliency in yard and routing infrastructure Demonstrated service performance (36-40 hr. transit from Chicago) 21
22 NS Chicago to the East Coast Crude Corridor
Norfolk Southern Update 2013 Overview First Quarter Update Business Outlook Long Term Productivity Opportunities Capital Allocation 23
Roanoke Hump Closure Columbus Philadelphia Roanoke Norfolk Atlanta Charleston 24
Bellevue Yard Expansion Elkhart, IN Conway, PA Bellevue, OH Allentown, PA Enola, PA Chattanooga, TN Sheffield, AL Birmingham, AL Knoxville, TN Linwood, NC Macon, GA 25
26 Bellevue Yard Expansion
UTCS - Movement Planner All 11 Divisions on Base System 5 of 11 Divisions on Movement Planner with remaining in 2014 Realizing benefits in velocity, productivity, and schedule adherence 27
Norfolk Southern Update 2013 Overview First Quarter Update Business Outlook Long Term Productivity Opportunities Capital Allocation 28
Capital Expenditures ($ millions) $2,160 $2,241 $1,971 $2,200 2011 2012 2013 2014 Budget 21 29
2014 Capital Improvement Budget Core vs. Growth vs. PTC Maintain the franchise, invest in business growth. Core/Replacement Investments 24% 10% Rail, Tie, Ballast programs Locomotive rebuild program Coal car replacements Growth/Productivity Investments New locomotives 66% Yard expansions Technology Infrastructure improvements Positive Train Control 30
Cash From Ops and Capital Expenditures ($ millions) $3,227 $3,065 $3,078 $2,160 $2,241 $1,971 2011 2012 2013 Cash from Operations Capital Expenditures 21 31
Weighted Avg Interest Rate & Maturities 2008 2013 Weighted Avg Interest Rate Weighted Avg Maturities (yrs) 6.75% 6.69% 6.57% 6.14% 20.5 19.4 22.0 26.3 23.6 22.9 5.51% 5.44% Dec 08 Dec 09 Dec 10 Dec 11 Dec 12 Dec 13 Dec 08 Dec 09 Dec 10 Dec 11 Dec 12 Dec 13 32
Balanced Cash Flow Utilization 2006 through 2013 $13.2 Billion $12.1 Billion* $4.0 Billion $8.1 Billion Capital Expenditures Share Repurchases Dividends * See reconciliation of Total Shareholder Distributions to GAAP posted on our website, www.nscorp.com. 33
Annual Dividend Per Share Compound annual growth rate of 20% for 2004 through 2014 $1.22 $1.36 $1.40 $1.66 $1.94 $2.04 $2.16 $0.96 $0.36 $0.48 $0.68 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 +33% +42% +41% +27% +11% +3% +19% +17% +4% +4% 34
35 Thank You