DEALER INTERNAL USE ONLY. Undercarriage 330/336 GENERAL DUTY UNDERCARRIAGE INTRODUCTION

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August MONTH 2014 2009 DEALER INTERNAL USE ONLY Undercarriage 330/336 GENERAL DUTY UNDERCARRIAGE INTRODUCTION Caterpillar introduces Cat General Duty Undercarriage for 330/336 Hydraulic Excavators. Caterpillar created the new line for Cat machines operating in lower usage or lighter duty applications where the full value of standard undercarriage is not realized. General Duty Undercarriage is Caterpillar designed and available exclusively through Cat dealers. Key Features of General Duty Undercarriage General Duty (GD) is built as a run to destruction undercarriage In some circumstances, a turn can be completed. Requires minimum maintenance using standard inspections Checking for loose or broken hardware, leaks (rollers/idlers), shoe overlap, etc. CTS Wear Charts will be available Service major groups Track Groups & Link Assemblies Idler Groups Roller Groups Sprocket General Duty groups and assemblies can be repaired with standard components Individual GD components not serviced Avoids GD parts being used in standard assemblies and groups Avoids dual inventory and administration of similar low volume parts Current Machine Coverage Machine Models 330 B/C/D 336 D/E PELJ1707-03 2014 Caterpillar

INFORMATION RELEASE MEMO PAGE 2 Part Numbers Refer to Attachment I for new part number information. Custom Track Service (CTS) Refer to Attachment II for the wear charts for Custom Track Service. Repair Parts General Duty Undercarriage utilizes the same repair parts as standard Undercarriage. This helps to minimize the amount of inventory needed to carry to support General Duty. Links, pins, bushings, shoes are all repairable with standard components. Roll Out Schedule Americas North and South EAME APD Sept. 1 st Sept. 1 st Sept. 1 st Contact Information: Global Dealer Solutions Network Parts Technical Support Team Toll Free - North America: 1-877-228-2420 International: +1-309-266-4421 Electronic Requests: Send via Microsoft Customer Relationship Management (MSCRM) For access and tutorial information: https://gdsn.cat.com/mscrm

INFORMATION RELEASE MEMO PAGE 3 Attachment I 330B/C/D & 336D/E General Duty Link Assemblies 8.50" (215.9 mm) PITCH 22 mm Bolt (Per Machine) Qty 45 Section Part Number 49 Section Part Number Link Assembly 2 454-5843 449-2682 Utilizes standard GLT UC components for repair parts. Reference the UC PSK PECP3003 for more information. 330B/C/D & 336D/E Track Groups (45 Sections) Link Assembly Used 454-5843 Qty Part Number Triple Grouser (center punched slots) Shoe 23.6 (600 mm) 2 454-5844 330B/C/D & 336D/E Track Groups (49 Sections) Link Assembly Used 449-2682 Qty Part Number Triple Grouser (center punched slots) 23.6 (600 mm) 2 449-2683 Triple Grouser (center punched slots) 33.6 (850 mm) 2 454-5842 330B/C/D & 336D/E General Duty Shoes Track Groups have shoes that are not serviced, Triple Grouser (center punched slots) Shoes are available for use on link assemblies. Refer to the UC PSK for more information on offerings and hardware. PECP3003 330B/C/D & 336D/E Sprockets (Per Side) Qty Part Number Sprocket Rim (23 teeth) 1 449-2304 Bolt M24 16 7X-2575

INFORMATION RELEASE MEMO PAGE 4 330B/C/D & 336D/E General Duty Idlers (Per Machine) Qty Part Number Idler Group 2 449-2293 330B/C/D & 336D/E General Duty Rollers With End Caps Qty Per Machine Part Number Single Flange Roller* 14 449-2284 Qty Per Roller Hardware** Roller Bolt M24 4 7X-2454 Washer 4 8T-4167 * 16 - SF rollers for L series machines. Some 336L machines require 18 SF Rollers. ** These components are not included in the roller group; quantities shown are required to mount each roller. 330B/C/D & 336D/E General Duty Carrier Rollers (Per Machine) Qty Part Number Carrier Roller 4 449-2274 330B/C/D & 336D/E General Duty End Guide Guards, Roller Guards etc. Uses the same Guards and Guides as Greased Lubricated Track (GLT)

INFORMATION RELEASE MEMO PAGE 5 Attachment II 330 / 336 General Duty Undercarriage Bushings External Wear Use with 449-2675 & 76 Links Wear Chart: 1028 Caliper Allowable Wear Lesser Greater Ultrasonic In mm %Worn %Worn In mm 2.68 68.1 0 0 0.41 10.4 2.67 67.8 9 7 0.40 10.2 2.66 67.6 18 14 0.39 9.9 2.65 67.3 27 21 0.38 9.7 2.64 67.1 36 28 0.37 9.4 2.63 66.8 45 35 0.36 9.1 2.62 66.5 54 42 0.35 8.9 2.61 66.3 63 49 0.34 8.6 2.60 66.0 68 55 0.33 8.4 2.59 65.8 72 58 0.32 8.1 2.58 65.5 76 61 0.31 7.9 2.57 65.3 80 64 0.30 7.6 2.56 65.0 84 67 0.29 7.4 2.55 64.8 88 70 0.28 7.1 2.54 64.5 92 73 0.27 6.9 2.53 64.3 96 76 0.26 6.6 2.52 64.0 100 79 0.25 6.4 2.51 63.8 104 82 0.24 6.1 2.50 63.5 108 85 0.23 5.8 2.49 63.2 112 88 0.22 5.6 2.48 63.0 116 91 0.21 5.3 2.47 62.7 120 94 0.20 5.1 2.46 62.5 97 0.19 4.8 2.45 62.2 100 0.18 4.6 2.44 62.0 103 0.17 4.3 2.43 61.7 106 0.16 4.1 2.42 61.5 109 0.15 3.8 2.41 61.2 112 0.14 3.6 2.40 61.0 115 0.13 3.3 2.39 60.7 118 0.12 3.0 2.38 60.5 121 0.11 2.8

INFORMATION RELEASE MEMO PAGE 6 For the Track Links, Pins, Idlers, shoes and Track Rollers; below are the page numbers from the current CTS Handbook to be used as reference for those 330/336 General Duty components. 330/336 General Duty CTS Page No. 17 th Edition Handbook (PEKP9400-06) Wear Chart Number Track Links 660 127 Pins & Bushings Internal 661 420 Wear Bushings External Wear New 1028 Track Shoes 667 2823 Idlers 669 4426 Carrier Rollers 670 4722 Track Rollers 671 5333 CAT, CATERPILLAR, their respective logos, Caterpillar Yellow and the Power Edge trade dress, as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission. The information contained herein is intended for circulation only to Caterpillar and dealer employees whose duties require knowledge of such reports and is intended exclusively for their information and training. Any reproduction of this release without the foregoing explanation is prohibited. This IRM can be viewed and downloaded electronically from the Internet. Please refer to your marketing organization specific site for access to the Global Sales Library which contains all of the active IRMs and product support communication materials. 2014 Caterpillar Inc. All Rights Reserved