MOBILITY CHALLENGES IN EU LOW DENSITY AREAS, TRENDS AND SOLUTIONS Presentation of a case study in the Swiss Jura

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MOBILITY CHALLENGES IN EU LOW DENSITY AREAS, TRENDS AND SOLUTIONS Presentation of a case study in the Swiss Jura TRB International Conference on Demand Responsive Transportation, Breckenridge, 25-28 September André Burri, President Carpostal France, Public Affairs Swiss and International, Chairman of SmaRT Platform Anne Mordret, Manager,

A DIVERSE MEMBERSHIP 1400 member companies Operators Authorities Policy decision-makers Research institutes The public transport supply and service industry 16,000 contacts 96 countries 2 International network for mobility and PT actors

A WORLDWIDE ASSOCIATION 16 offices, 2 centres for transport excellence 3

PART 1: MOBILITY CHALLENGES IN EU LOW DENSITY AREAS

CONTEXT In EU, rural areas population is decreasing. Rural areas are drained from essential services. Mobility poverty in rural areas = general poverty & social exclusion Mobility = key role in a region s economical and demographical dynamism. 5

CHALLENGES CARACTERISTICS OF RURAL MOBILITY Low density = low PT demand Different mobility needs High operating costs High car dependency/low use of PT PT at peaks hours, DRT in between Lack of systems integration 6 Hard for PT companies to survive

CHALLENGES LIFE STYLE CHANGES Population is ageing: car dependent Young people: new technologies + flexibility Workers: regular and fast connections PRM: specific needs

SOLUTIONS AND TRENDS Quality, Flexibility, reliability, information, integration Optimisation of the transport network On demand transport (DRT) Car-sharing and car-sharing stations Ride-sharing and peer to peer ride-sharing Cycling facilities for short distances Autonomous vehicles Uber like systems OFFER 8 CREATES DEMAND

EXAMPLES 1. PUBLIC TRANSPORT Regular lines in France s Tarn Region 58% passenger increase In 10 years. 9

EXAMPLES 1. CAR-SHARING AND RIDE SHARING Peer to peer e-car-sharing in Austria s small villages CARUSO: The 1 car. 10

EXAMPLES 1. CAR-SHARING, RIDE SHARING, ORG HITCHHIKING Peer to peer ride-sharing in Blauen Taxistop in Belgium Rezo pouce in France 11

EXAMPLES 1. DRT Telebusz in Budapest suburbs (Hungary) Tedibus in France 12

EXAMPLES 1. BIKING AND E-BIKING Biking highways in the Netherlands http://www.arnhemnijmegencycling.com/ 13

EXAMPLES 1. AUTONOMOUS VEHICLES -The Netherlands, Gerlderland Province -Switzerland, Sion 14

AUTONOMOUS SCHUTTLE ON THE ROAD IN SION (SWITZERLAND) Page 15 Autonomous Shuttle Sion - Präsentation

RECOMMENDATIONS Services Customer segmentation / adapted services. Adapt and support changed lifestyles (IT and communication tools) Additional services (shopping, post, health centers, etc.) Support PT + biking and shared mobility Provide a fast and reliable services competing cars. Act on land use (densification of housing around public transport zones) Communication and sensitization 16

RECOMMENDATIONS Financial: Financial incentives to operators. Stabilize financial support. Connect public transport services with commercial activities. Integration Integrate local with regional policies. Integrate the mobility services under high standards recognizable to the passenger. Support the local drivers to keep people in rural areas. 17

PART 2 CASE STUDY: DELEMONT

PORTRAIT OF SWISS POSTBUS 2015 19

DELEMONT LOCAL SETTING AND CHALLENGES Basel Zurich Berne Geneva 20

DELEMONT Population of 12 000 Fragmented urban structures with low population density Regular bus lines and on-demand transport Urban network with approx. 240 000 pax / year Passengers are primarily commuters and students 21

DELEMONT URBAN PT Urban bus lines On demand transport (in defined areas) 22

REGIONAL TRANSPORT NETWORK Agglomeration: 25000 inhabitants Urban PT Regional PT 23

CHALLENGES: RISING COSTS AND DECLINING DEMAND Situation in the 1990 s and early 2000 s: passenger numbers on urban and regional bus services. Revenues costs, global and per passenger discontentment of the public authorities public transport deficit... a call for action! 24

MEASURES AND SOLUTIONS: THREE COURSES OF ACTION a) Integration of urban and regional transport systems b) Combination of scheduled and on-demand transport, also in urban areas c) Communication face-lifting: applying metropolitan best practices 25

A) INTEGRATING URBAN AND REGIONAL TRANSPORT SYSTEMS Regional lines with more urban bus stops. Improved interconnections between urban and regional lines. Integrated tickets for the entire bus and train network in Switzerland sold in busses (2012). CIBO ticketing with Smartphone (2016) 26

B) COMBINING SCHEDULED AND ON- DEMAND TRANSPORT step-by-step implementation 1. Scheduled on-demand transport (1998) Reduced frequency of existing bus lines by making scheduled service available on demand only. 2. Flexible on-demand transport (1999) Transport service along defined line, without timetable. 3. Door-to-door transport (2000) No timetable, no bus stops. 4. Reintroduction of regular scheduled bus lines (since 2004) 27

C) INTRODUCING METROPOLITAN BEST PRACTICES Communication face lifting: Improved design of signs, maps and timetables. Intuitive colour codes for bus lines, use on vehicles and info-screens. Real-time passenger information: LCD-screens in key locations, with additional infotainment services (+Wifi). Automatic passenger counting systems for detailed demand analysis. 28

RESULTS: MORE PASSENGERS Urban Public Transport Delémont 240,000 20,000 220,000 18,000 200,000 16,000 Scheduled buses 180,000 160,000 140,000 120,000 2001 Switch to scheduled transport 14,000 12,000 10,000 8,000 On-demand transport Scheduled Busses On-demand transport 29

KEY ENABLERS On-demand transport as a catalyst Completion and replacement of traditional bus lines, while simultaneously identifying and creating future demand. Real-time market research allows constant optimisation. Introduction of new conventional bus lines based on stronger demand. Lower entry barriers for customers Stronger integration of transport offer for better ease of use. Improved accessibility through better passenger information. Dynamic and positive image of the transport offer increases attractiveness. 30

KEY SUCCESS FACTORS Close collaboration between public and private entities. Implementation strategy explicitly based on a long term, evolutionary and step-by-step approach. Public and political backing through a constant dialogue between all stakeholders. Organic growth of transport system based on market demands and thus highly adapted to customer needs. The biggest success for an on-demand service is for it to be replaced by a scheduled transport offer. 31

LESSONS LEARNED AND FUTURE MEASURES High dispatching costs of a callcenter-based ondemand service (dial-a-ride). Use of modern technologies to reduce callcenter expenses. Low occupancy of on-demand vehicles. Further optimisation of passenger grouping. When switching to scheduled transport, difficult definition of optimal frequencies for an optimal price-performance ratio. Challenge: Present offer defines future demand! 32

SUMMARY AND CONCLUSION Overall passenger numbers rose significantly (between +5% and +700% per line; +13% on average 1st year). The overall quality and quantity of Delémont s PT received a boost. Accessibility and ease of use significantly improved, actively generating demand and increasing the usage of PT. The integrated urban/regional approach created a basis for the overall expansion of the PT system. 33 We are convinced that this success story can be replicated in other small city areas.

THANK YOU! ANY QUESTIONS? Contact CARPOSTAL André Burri President of PostBus France Public Affairs Manager PostBus Switzerland Ltd +41 (0) 79 446 81 69 andre.burri@postauto.ch Contact Anne Mordret Manager +32 2 663 66 62 Anne.mordret@uitp.org 34