Bell Helicopter SAM-AIG Regional Meeting

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Bell Helicopter SAM-AIG Regional Meeting Tony Randall Manager, Continued Operational Safety 20 March 2014. Do not disclose to any unauthorized persons including any non-bell employees without written consent from Bell Helicopter Communications. Any use, publication or reproduction of information contained herein is prohibited.

Active Bell Aircraft in South America Aircraft Type Variant Active Bell 205 A-1 8 Bell 206 A 10 Bell 206 B2 52 Bell 206 B3 190 Bell 206 L-1 16 Bell 206 L-3 39 Bell 206 L-4 29 Bell 206 LT 1 Bell 212-58 Bell 222-4 Bell 230-2 Total - 862 Aircraft Type Variant Active Bell 407-81 Bell 407 GX 14 Bell 412-10 Bell 412 EP 52 Bell 412 SP 13 Bell 427-6 Bell 429-24 Bell 430-13 UH-1 H 133 UH-1 N 22 UH-1 Huey II 85

10 YEARS OF ACCIDENTS 90 South America (10 Yrs) 80 70 60 50 40 10 year 5 year 30 20 10 0 Human Factors Unknown Power Plant Maintenance Other Airframe 3

10 Year Regional - WW Comparison Region World Wide Accidents 2% 4% 2% 3% 5% 6% 36% Human Factors 11% 17% Unknown Power Plant 50% 35% Maintenance Other Airframe 29% 4

10 YEARS OF PILOT ERROR Pilot Error Cause Factors 25 100% 90% 20 80% 70% 15 60% 50% 10 40% 30% 5 20% 10% 0 Perf Mgt Strike - HTOL CFIT ARC Strike - LALT LOC Wx Extl Number of Incidents 22 13 12 9 9 5 4 2 2 1 Fuel Ex Other Cumulative Percentage 28% 44% 59% 71% 82% 89% 94% 96% 99% 100% 0% 5

U.S. Accidents Bell Reports to either TSB or NTSB Type Helicopters T.C. Held by: Bell Supports U.S. Investigations as: Light Light Twins----- Intermediate Medium Mil Surplus/214 206A/B/B3 206L/L1/L3/L4 407/GX 427 & 429 222/B/U 230 430 204B 205A1 212 412/SP/HP/EP UH-1B/F/H/V OH-58A/C 214B/ST--------- Transport Canada Transport Canada FAA FAA Restricted (3 rd Party) OR Surplus FAA Technical Advisor to TSB of Canada Accredited Rep Technical Advisor to TSB of Canada Accredited Rep Party member to NTSB directly Party member to NTSB directly 6

Three Ways Bell Can Help 7 On-Site Support Before or after recovery of wreckage Follow-On Support Lab Work o Field Investigation Lab (Failure Analysis) o Functional Test of Components (Hyd & Electrical) Bell Engineering Analysis Simulation/Recreation o Simulation possible if FDR or GPS data exists o Recreate flight in FTD if flight information exists Remote Support accident photo analysis, research issues and answer questions

Field Investigations Laboratory Overview F.I. LAB DUTIES Failure Analysis Document Parts Condition Dimensional Checks on Parts Detective Work F.I. CAPABILITIES AND EQUIPMENT Part Disassembly/Tear-Down and Sample Preparation Non-Destructive Examination Microscopes 8

Lab Resources Within Bell NDE Group-Eddy Current, Ultra Sound, X-ray Metrology-Thread Profiles, Gear Profiles Hydraulic Test Bench Training Academy Overhaul Repair Facility Engineering Support 9

ENGINEERING ANALYSIS Fatigue Analysis Crack Growth Analysis Acoustical Analysis Manufacturing and Material Conformity Simulation and recreation of recovered FDR or GPS information 10

The Aviation Safety Division offers training in Aircraft Accident Investigation Basic, Advanced, and Rotorcraft Safety Management Systems (SMS) and Aviation Safety Program Management Human Factors Maintenance and Accident Investigation Internal Evaluating and Auditing programs Training tailored to your needs and delivered in Oklahoma City or your home facilities 11

FOR INFORMATION CALL (405) 954-3614

13 Report an Accident/Request Support Bell Flight Safety Contacts Email: flightsafety@bh.com Phone: (817)280-2676 (Bus. Hrs. 8-4:30 pm) 24-Hour Accident Line: (817)280-4600 o During Off hours, Bell Security will record accident information & contact Bell investigator o Call-back by Bell investigator

General Bell Contacts 14 Websites www.bellhelicopter.com (Main web site) www.bellcustomer.com (ASBs, TBs, OSNs, ILs) www.bellhelicopter.net (Pubs, must register) o FAA/Government entities approved for free access to Bell Pubs, but must register with Govt email address Bell Ft. Worth General Contact Number (817) 280-2011 Automated Operator

Bell Product Support 15 Non-Accident Investigation Technical Info Commercial Product Support at Bell Canada Light Helicopters (450)437-2862 Medium Helicopters (450)437-6201 Intermediate Helicopters (450)437-2077 Emails pselight/psemedium/pseinter@bh.com Military & Surplus Product Support Ft. Worth Light (OH-58A/C/D) (817) 280-5029 Medium (UH-1; AH-1; 210) (817) 280-3548 Emails MTS-light/MTS-medium@bh.com

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SMS 1st Edition Edition 2 Edition 2 Translation of toolkits in progress.

We encourage you to add the www.ihst.org link to your company website.

Questions Thank you for your participation! 19