Annual report 2016
Contents Mosgortrans today 6 Passenger transportation 10 Economy and Finance 12 Safety 16 Rolling stock renewal 18 Life-cycle contract 20 Tram tracks reconstruction 22 Extra services 26 Procurement 28 Staff 30 Preserving history and traditions 32
CEO Address «A modern metropolis cannot be imagined without fast, convenient and safe surface urban passenger transport. In 2016 the Mayor Moscow has set a number of serious tasks before us to improve the quality of passenger service. With the support of the Moscow Government, we managed to achieve all the goals set. We have beaten a large number of records and became leaders by several criteria: today our bus fleet is the youngest and the contract for the tram purchase is the largest in Europe. However, I would like to draw attention to one more important achievement of the company: we have achieved the lowest figures since 2004 in terms of the number of road accidents. This would be impossible without competent work with drivers, purchase of reliable rolling stock, renovation of infrastructure and other measures in which 30 000 employees of Mosgortrans are involved daily. Thank you for your hard work and responsible attitude towards creating a comfortable and safe Moscow!» Mosgortrans CEO Evgeny Mikhaylov 4
ANNUAL REPORT 2016 5
MOSGORTRANS TODAY Every day we carry more than 5 million passengers (population of Norway)
ANNUAL REPORT 2016 Mosgortrans in 2016 > 5.2 million > 200 km passengers on weekdays = the population of Norway mileage of one vehicle per day 32 times 1.3 million km mileage of all vehicles per day 737 routes 621 69 47 More than 6 700 vehicles on routes on weekdays more than 5 100 more than 950 more than 650 MOSGORTRANS TODAY 7
Urban transport route network expansion Organized in 2016 18 new routes May 2016 New Urban Public Transport Model implementation. New routes provide transport services in Troitsky and Novomoskovsky Administrative Districts and ensure access to Moscow Central Ring railway stations (737 routes in total). 86 Mosgortrans routes improved (private carriers added) October 2016 The new «Magistral» route network organized. These new routes connect the neighboring areas, the city center and the suburbs and the socially significant objects. 8 MOSGORTRANS TODAY
ANNUAL REPORT 2016 Mosgortrans bus fleet has been significantly renewed and now more than a half of vehicles are Euro 4 and Euro 5 standard compliant. The amount of pollutants (greenhouse gas) has thus reduced to 2,7 thousand tons of CO2 eq. Mosgortrans bus fleet is currently the most eco-friendly in Russia and one of the finest in Europe. 2015 Enviromental costs increased by 9,7% 83 million roubles 2016 Route network further expansion is planned for 2017: To be organized 12 new routes in Troitsky and Novomoskovsky Administrative Districts + Route network adjustments In relation to the new metro stations opening Providing transport services for FIFA Confederations Cup 2017 guests 2 new routes to provide access to Moscow Central Ring railway stations «Mosgortrans has always been attentive to the passengers needs, taking into account their wishes when creating new routes or adjusting operating routes. However, in 2016 we have successfully implemented one of the most ambitious projects to optimize the route network and create a fast and convenient transport in the center of Moscow. Thanks to the emergence of a two-way transport corridor, the popularity of routes passing through the Kremlin Ring has increased by one and a half times. This is a serious indicator proving the effectiveness of the new route network and of dedicated lanes for passenger transport.» Mosgortrans First Deputy CEO for Srategic Development Boris Tkachuk MOSGORTRANS TODAY 9
PASSENGER TRANSPORTATION 1.5 billion per year
ANNUAL REPORT 2016 Surface Urban Passenger Transportation Million of passengers +94,5 / +6 % 2010 718,0 858,4 1 576,4 +46,6 / +2,87 % 2015 908,2 716,2 1 624,4 +64,2 / +7,07 % -17,6 / -2,46 % 2016 972,4 *** 698,5 ** 1 670,9 * Paying passengers Privileged passengers * considering the new Urban Public Transport Model. ** the change in the transportation rate of the Privileged passengers was caused by the Elimination of subsidies for the residents of the Moscow region (Moscow Region Government resolution) since August 2015 (-17 million passengers). *** increase in the transportation rate of the Paying passengers due to the new Urban Public Transport Model implementation since May 2016. PASSENGER TRANSPORTATION 11
ECONOMY AND FINANCE Fuel costs reduced
ANNUAL REPORT 2016 Mosgortrans Revenue Structure (2015 and 2016) Other revenue sources 2015 2016 2015 2016 0,9% 0,8% Providing additional transportation services 0,5% 0,8% Advertising 0,3% 0,3% Real property rental revenue 0,8% 1,6% Bank interest 0,5% 0,8% Bus terminals 0,8% 0,7% Social taxi 0,5% 0,9% Sales of assets 1,8% 1,7% Other Revenue from passenger transportation Government subsidies for providing welfare support Other revenue sources The increase in the share of income from other activities is associated with the increase of the types of services provided to third parties. ECONOMY AND FINANCE 13
Mosgortrans Expenditure Structure (2015 and 2016) «Route network optimization, new rolling stock purchase, transport infrastructure development and other large-scale projects implemented in 2016 increased the quality of services provided to Muscovites. In a difficult economic situation Mosgortrans maintains operational efficiency and sustainability of operational and economic indicators. We managed to increase both revenue from the carriage of Paying passengers, and income from other activities, and also continue to optimize expenditure. The company pays the salaries on time and there are no arrears to the budget.» 2015 2016 Deputy CEO for Economics and Finance Vasiliy Polyushkevich Passenger transportation Other 2015 2016 0,7% 0,8% Social taxi 0,5% 0,7% Bus terminals 0,1% Moscow transport museum 2,5% 2,2% Additional transportation services, etc. 14 ECONOMY AND FINANCE
ANNUAL REPORT 2016 Passenger transportation costs structure (2015 and 2016) The expenses for the transportation on municipal routes in 2016 remained at the same level as in 2015 with a redistribution of the cost structure: 2015 2016 Total wages fund Other material costs Insurance contribution payments Depreciation Fuel Other costs (including major repairs) Electricity a decrease in the share of wages fund and deductions in the passenger transportation costs structure due to the headcount optimization (excluding drivers); fuel costs reduction due to significant contracts price reduction; an increase of material costs due to an increase of repair costs and maintenance of rolling stock; an increase depreciation costs due to the renewal of rolling stock; an increase of other expenses due to Compulsory MTPL (motor third party liability) insurance cost increase (tariff increases from April 1st 2015 according to entry into force of the amendments to Russian Federation Federal Law No. 40 of April 25th 2002) ECONOMY AND FINANCE 15
Safety The number of accidents decreased by one third
ANNUAL REPORT 2016 Safety Traffic accidents involving Mosgortrans fleet. In 2016 Mosgortrans managed to achieve the lowest rates of accidents with injuries occurred since 2004 (-37% of the peak values of 2009). 370 road traffic accidents in total. The rate of traffic accidents per 1 million km DECREASED 1,29 in 2009 0,86 in 2016 THE NUMBER OF ACCIDENTS PER 1 MILLION KM MILEAGE TRAFFIC ACCIDENTS REDUCE PROJECT THE AUTOMATED PRE-TRIP MEDICAL CHECK-UP SYSTEM IN ALL DEPOTS 2009 558 accidents 2011 484 accidents 2013 407 accidents 2016 370 accidents 17,1 % 33,7 % -30% 6 484 buses The rate of traffic violation decreased Focus on the driver state-of-health check 15 % of drivers under special control SAFETY 17
ROLLING STOCK RENEWAL Low-floor vehicles more than 80%
ANNUAL REPORT 2016 Total (end of 2016) Renewed (2010-2016) Low-floor (end of 2016) Equipped with air conditioning Euro 4, Euro 5 vehicles 6 303 5 274 (83,7 %) 5 878 (93,3 %) 4 493 (71,3 %) 4 533 (71,9 %) 1 392 786 Total 8 481 Supply contracts in 2016 Planned for 2017 569 (40,9 %) 191 (24,3 %) 6 034 (71,1 %) The rolling stock renewed by 71,1% in 2010-2016 (about 6 500 vehicles) 4,9 years (average age) the newest bus fleet in Europe * it is planned to purchase 300 new trams in 2017-2019 ROLLING STOCK RENEWAL 899 (64,6 %) 163 (20,7) 6 940 (81,8 %) 1 058 280 (20,1 %) 71 (9,0 %) 4 844 (57,1%) 20 27,4 % Euro-4 4 533 (53,4 %) 10 971 25 100* All new vehicles are low-floor and equipped with climate control system 44,5 % Euro-5 «The bus has always been fast and maneuverable and today it is getting more convenient and eco-friendly. The modern bus fleet of Mosgortrans is the youngest in Europe, the rolling stock is comfortable and hightech. New design features allow providing convenient travel for low-mobility passengers. This makes all urban areas accessible and helps to create a comfortable urban environment. All new vehicles are Euro 4 and Euro 5 standard compliant, thus contributing to the environmental protection.» Deputy CEO for Transport Operations Leonid Antonov 19
LIFE-CYCLE CONTRACT Largest in Europe
ANNUAL REPORT 2016 Bus service in the 17-th bus depot is carried out under the Life-cycle contract by Russian Buses GAZ Group LLC since October 2016. Delivered 436 low-floor LiAZ busses delivered All new buses are Euro 5 standard compliant, low-floor, adapted for people with reduced mobility and equipped with climate control system. «In 2016 Moscow began deliveries of urban passenger transport under the life-cycle contract for the first time. This is a completely new format for interaction with suppliers which provides high-quality and reliable rolling stock purchase. The manufacturer will carry out service and repair of 436 buses in the 17-th bus depot. This is a kind of pilot project. In case of success, the rolling stock will be supplied under the life-cycle contract on an ongoing basis.» The life-cycle contract provides: higher consuming features of the rolling-stock throughout its operation reducing of total rolling-stock while maintaining the same number of vehicles on the routes depot headcount optimization LIFE-CYCLE CONTRACT The Manufacturer carries out service and repair for 7 years, providing technical readiness coefficient (truck availability rate) not less than 95%. Due to the life-cycle contract bus maintenance costs per 1 km reduce by 20,8% (from 46,6 roubles per km to 36,8 roubles per km). Deputy CEO for Technical Issues Aleksei Dunin 21
TRAM TRACKS RECONSTRUCTION Record reconstruction rates
ANNUAL REPORT 2016 53,1 km of tram tracks have been reconstructed in 2016 Tram tracks reconstruction (234 km in total) Tram tracks separation As a result: Increased safety and quality of passenger transportation Reduced number of traffic accidents and derailment Decreased traffic noise level and vibration Increased speed by 44% (considering tram tracks separation) Increased comfort for passengers «The development of electric transport is one of the priority areas of our efforts. Today we are updating the tram tracks and purchasing high-end rolling stock. The delivery of Vityaz-M trams under the largest contract in Europe has already begun, and in the next three years we will receive 300 more vehicles. We are also now involved in testing brand new eco-friendly electrobuses. We hope that the electric buses will on routes in the next few years.» Plans for 2017: 25,6 km of tracks to be reconstructed new raised boarding platforms to be installed Chief Engineer Pavel Khmelyov TRAM TRACKS RECONSTRUCTION 23
Infrastructure renewal 64 boarding platforms adapted for low-mobility passengers built in 2016. 206 in total. Boarding platforms built (cumulative) Sops with no platforms Bus shelter installation under the «My Street» programme 24 INFRASTRUCTURE RENEWAL
ANNUAL REPORT 2016 Information boards Replaced in 2016 Installed in 2016 66 in Zelenograd 4 in Sheremetyevo 6 in Teply j stan coach terminal Information boards (pcs) Pylon signs installation (planned for 2017) 83 pcs 534 information boards in total (2016) INFRASTRUCTURE RENEWAL 25
EXTRA SERVICES Wi-Fi access on-board
ANNUAL REPORT 2016 Development of extra services «Mosgortrans» mobile application Developed in 2016. Wi-Fi at the transport stops Wi-Fi available at 450 public transport stops More than 360 000 unique visitors registered since the launch of the project, the number of connections has exceeded 2,23 million sessions Wi-Fi access on-board the rolling-stock The project involves 7 905 route vehicles Since the launch of the project, more than 2 million people have registered in the network, the number of network connections has exceeded 9 million sessions Automatic dispatcher control system (ADCS) In 2015 all vehicles have been equipped with ADCS providing dispatch management in online mode ADCS allows to decrease the number of delays and maintain a given movement interval The app automatically calculates the estimated travel time and the fares: Bus, trolleybus, tram Suburban train, Aeroexpress, Moscow Central Ring railway and Metro The Reminder function can notify that it is time to leave to be in time for the ride. The app also allows planning a route considering the intercepting parking lots and the bicycle paths. EXTRA SERVICES 27
PROCUREMENT Mosgortrans is leading in the national procurement transparency rating
ANNUAL REPORT 2016 Procurement Mosgortrans has been leading in the national procurement transparency rating for 5 years in a row (according to the National Association of Electronic Commerce Participants NCP). As a result of the procurement system optimization in 2016 Contracts costs reduced in the amount of 0,9 billion roubles «Mosgortrans became one of the leaders in the National Procurement Transparency Rating due to our professional approach and maximum openness in conducting competitive procedures. Another important indicator of the efficiency of procurement activities in 2016 was a serious contracts costs reduction. This shows the strength of management decisions and the high efficiency of procurement optimization program being implemented today at the enterprise.» The transparency rating is published on the official website of the National Procurement Transparency Rating project http://nrpz.ru. The rating is updated once a year. The leaders of the rating are awarded in the Chamber of Commerce and Industry of the Russian Federation. PROCUREMENT Deputy CEO for Procurement Evgeny Shibaev 29
STAFF We continue recruiting drivers
ANNUAL REPORT 2016 Staff Mosgortrans structure optimization Number of production branches reduced from 48 to 26 Managing staff (managers, specialists, employees) reduced by 1675 people. (-20,7%) since 2013 Other staff 14 241 Drivers 16 148 +1 051 Drivers (foreign citizens) 1 779 человек 11,7 % of all drivers 48,9 % Drivers (Moscow and Moscow Region citizens) 7 453 человек «Mosgortrans today is a strong team of 30 000 professionals whose goal is to create a truly comfortable city. The rapid urban development poses significant challenges to the transport industry, requiring responsibility and a willingness to constantly improve. Today, all drivers have the opportunity to undergo professional retraining in various areas, and soon they and all Muscovites will be able to learn here at Mosgortrans how to ride a motorcycle. You are welcome to join our friendly enthusiastic team!» In 2017 Mosgortrans will continue recruiting drivers: For additional recruiting information please call: 8 (495) 950-40-40 Deputy CEO for Legal and Personnel Issues Aleksei Velichko STAFF 31
PRESERVING HISTORY AND TRADITIONS Retro-parades more than 200 000 visitors
ANNUAL REPORT 2016 New Year s tram At the end of 2015 a themed New Year s tram decorated with LED light bulbs outside and festively decorated inside appeared on the Moscow streets. Muscovites commended the vehicle, and therefore the project involved three vehicles in 2016. Festive trams ran in the evenings and through the New Year night. The project will be again implemented in 2017 so that even more townspeople could admire New Year s trams. Tram Parade Every year in April Moscow holds the Tram parade an event that includes trams parading along central streets and an open-air exhibition of vehicles at the Chistoprudny Boulevard. The exhibition consists of a number of unique wagons including horse-tram dating back to 1880s and the most modern models. Actors wearing era-correct clothes greet visitors near the retro exhibits. People are permitted to board any of the trams. The event also traditionally includes entertainment activities, prize competitions and a music concert. PRESERVING HISTORY AND TRADITIONS 33
Big City Life with Mosgortrans Bus parade The traditional annual vintage bus parade and exhibition take place on the city s Frunzenskaya Embankment. The exhibition consists of more than 20 unique vehicles including ZIS-155 dating back to 1949, LAZ-695 known for transporting participants of the 6th World Festival of Youth and Students in 1957. Another «centerpiece» was a bus made of cardboard painted by the kids. Trolleybus parade In 2016 the YTB-1 retro trolley got back to Moscow from St. Petersburg and took part in the Trolleybus parade. The event brought about 20 vehicles together, including the cargo trolley bus KTG-1 produced by the Sokolniki car-repair and construction plant and the «Blue Trolleybus» with live music entertainment. The exhibition was held at the Frunzenskaya Embankment. 34 PRESERVING HISTORY AND TRADITIONS
Contact-center «Moscow transport» 3210 (MTS, Beeline, Megafon) +7 (495) 539-5454 (landline phone) www.transport.mos.ru, vk.com/transportmos Service center «Moscow transport» Addresses: Staraya Basmannaya st., 2/1 1905 Goda st., 25