Royal Dutch Shell. Company Details. Contacts. Annual Communication of Progress

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Royal Dutch Shell Name of the organisation : Royal Dutch Shell Corporate website address : www.shell.com Company Details Membership number : 2-0059-07-000-00 Membership Type : Ordinary Membership Membership category : Processors & Traders Please TICK all business activities your organization is involved in, INCLUDING the primary MEMBERSHIP CATEGORY. (Please note that you are required to complete the form for all categories you are involved in as well) You are allowed to tick more than one sector Processors and Traders Retailers What is the name of the entity or holding company that has management control over all palm oil related activities within the organization? Please note that this ACOP submitted is only for the entity and subsidiaries that are members of RSPO and not the holding company Royal Dutch Shell Is the holding company a RSPO Member? Yes Please name any sub of the organisations in oil palm or related activities. Please note that all of your subsidiary companies are also bound by RSPO code of conduct, and this ACOP should report on all of their activities & progress whether they are members or not [Name. Activities. RSPO Members (Y/N)?] SIETCO. Trading. no Shell Trading Rotterdam. Trading. no Shell Thailand. Blending and sales of fuels. no Shell Malaysia. Blending and sales of fuels. no Shell Indonesia. Blending and sales of fuels. no.. Please indicate all the regions in which the member organisation and its subsidiaries for which you are completing this report operate in Europe USA Australia Latin America South East Asia Malaysia Indonesia Other Contacts Primary contact responsible for organisational commitment to RSPO 1 P a g e

Michelle Morton Michelle.Morton@shell.com SPS Les Portes de la Défense 307, rue d'estienne Person reporting (if different) Financial contact for paying fees (THIS INFORMATION WILL NOT BE MADE PUBLIC) - Related information State your policy on palm oil (Please provide links, upload attachments or complete the text box) Please provide links for reports that may be relevant to Sustainable Palm Oil. http://www.shell.com/home/content/environment_society/environment/climate_change/biofuels_ alternative_energies_transport/biofuels/biofuels_sustainability/ We aim to ensure that we do not source biofuels that may have involved a violation of human rights (including child or forced labour) or the clearing of areas of high biodiversity value. Where there are regulatory requirements in place, such as the European Union, then Shell will comply by purchasing biofuels that meet the regulatory requirements. The preferred approach for compliance is via certification against recognized credible voluntary sustainability standards. The RSPO is Shell's preferred standard for palm oil. However, the RSPO is not yet approved by the EC for use in meeting the RED, so Shell is obliged to use the ISCC standard instead for Europe. Apart from these volumes in Europe, 100% of Shell's palm oil purchases are RSPO certified. We prefer to purchase mass balance certified material but where this is not available (or insufficient), we purchase Greenpalm credits to compensate for the palm oil purchases. Upload new file : Palm oil related websites : RSPO reporting period : July 2011 to June 2012 Date of submission : 10/7/2012 2 P a g e

Processors & Traders Operational Profile: Please state what your main activities are within the supply chain: : Trader Other; Blend biodiesel into Operations and certification progress Crude Palm Oil - Total Volume per year (mt) Palm Kernel Oil - Total Volume per year (mt) : Handled : 0 Certified : 0 : Handled : 0 Certified : 0 Palm Kernel - Total Volume per year (mt) : Handled : 0 Certified : 0 All other palm oil derivatives and fractions - Total Volume per year (mt) Total volume of palm oil and derived products handled per year? (mt) Of the total volume handled, how much of this is sourced from external sources? (by volume) (mt) : Handled : Certified : : Handled : 0 Certified : 0 : Handled : Number of RSPO certified supply chain facilities: Total number of facilities handling Crude Palm Oil and/or derivatives) Number of facilities certified for IP / SG / MB supply chains : : 2 Do you utilise GreenPalm / Book & Claim? : yes What is the total volume of RSPO Certified Sustainable Palm Oil within each supply chain model? Segregation (mt) : 0 Mass Balance (mt) : 3 P a g e

GreenPalm/ Book&Claim (mt) : Time-bound plan Time-bound plan - Year expected to achieve 100% supply chain certification What are your interim milestones towards achieving this CSPO Commitment (year and progressive CSPO%) - please state annual targets/strategies We are already 100% RSPO certified globally except for European volumes where RSPO is insufficient to meet the Renewable Energy Directive and we are obliged to purchase ISCC certified material. Time-bound plan - Year expected to supply 100% certified sustainable palm oil 2012 What are your interim milestones towards achieving this CSPO Commitment (year and progressive CSPO%) - please state annual targets/strategies Targets for next reporting period Outline actions that will be taken in the coming year to promote sustainable palm oil: Shell has been active in supporting the RSPO on the GHG working group, the Trade and Traceability standing committee, the RED task force, the P+C review task force and the Claims and Communcations standing committee. Shell continues to engage externally with many key stakeholders advocating the benefits of robust multistakeholder roundtable standards. Reasons for non-disclosure of information: If you have not disclosed any of the above information please indicate the reasons why: Confidentality If other please specify Retailers Operational profile: Please state what your main activities are within retailing: 4 P a g e

Bioenergy Wholesale Other; Operations and certification progress Total volume of Crude Palm Oil sold in your own-brand products per year? : 0 How much of the Crude Palm Oil volume is RSPO certified? (mt) Book & Claim (GreenPalm) (mt) Mass balance (mt) Segregated (mt) : 0 Total : 0 Total volume of Palm Kernel Oil sold in your own-brand products per year? (mt) : 0 How much of the Palm Kernel Oil volume is RSPO certified? (mt) Book & Claim (GreenPalm) (mt) Mass balance (mt) Segregated (mt) : 0 Total : 0 Total volume of palm-based derivatives and fractions sold in your own brand products per year? How much of the volume of palm-based derivatives and fractions are RSPO certified? (mt) Book & Claim (GreenPalm) (mt) Mass balance (mt) Segregated (mt) : 0 Total : 0 Total volume of palm oil and derived products sold in your own brand 5 P a g e

products per year? (mt) Time-bound plan Time-bound plan - Year expected to achieve 100% RSPO Certified Sustainable Palm Oil in your own brand products: What are your interim milestones towards achieving this RSPO Certified Sustainable Palm Oil Commitment (year and progressive CSPO%) - please state annual targets/strategies: Own branded diesel at retail sites may be purchased from other oil companies (most of whom are not RSPO members.) If the sales are duty paid, we are not entitled to request information regarding the feedstock, country of origin or certification status of the biofuel in the diesel. Generally, Shell focusses on ensuring that our own purchases of palm oil methyl ester for blending into diesel are 100% certified (by RSPO or ISCC). Targets for next reporting period Outline actions that will be taken in the coming year to promote sustainable palm oil: Shell continues to promote the benefits of robust multistakeholder certification schemes. Shell is a presenter at an IPIECA conference in September 2012 on the subject of certification schemes. IPIECA is the international petroleum industry association. Reasons for non-disclosure of information: If you have not disclosed any of the above information please indicate the reasons why: Confidentality If other please specify: 6 P a g e