Service Presentation Service Renewables Wind Power Page 1 August, 2012
Content t Facts and Figures Service organization Locations worldwide Facts and highlights Portfolio and Market Service Wind Power portfolio Market development Service strategy Concepts and Solutions Service Wind Power programs Value-added added Services Strategies and Innovation Page 2 August, 2012
Facts and Figures Page 3 August, 2012
Siemens Energy Sector Energy products and solutions in 6 Products Divisions i i and Systems in 6 Divisions i i Wind Oil & Fossil Power Gas Generation Power Solar & Hydro Energy Service Power Transmission i Page 4 August, 2012
Service Wind Power consists of 4R Regions, 1P Product tlines and dglobal lhqf functions Service Renewables Service Wind Power Contract Management Finance & Controlling EMEA Asia-Pacific Product line Service Wind - Operations Support - Maritime Projects - Onshore and Offshore Sales - Product Concepts & Strategic Projects Americas UK/Ireland Business Development EHS Global l Technology and Logistics Global HR - Service Technology - Diagnostic - Training and Resources - Supply Chain Management - Business Improvement, Controlling and Administration Supporting Functions Product Marketing & Development, Business Improvement, Company Programs, Business Development *EMEA: Europe, Middle East and Africa Page 5 August, 2012
Service Wind Power headquarters are located in Brande, DK, supporting regional offices worldwide WP Service Headquarters (Brande, DK) 14,200 MW installed onshore + 1,700 MW installed offshore 11,100 MW under service 2,500 employees in service UK/Ireland (Newcastle, UK) 3,000 MW 2,600 MW EMEA AMERICAS (Bremen, G) (Houston, TX) 5,500 MW 7,000* MW 3,500 MW 4,900 MW ASIA-PACIFIC (Singapore) 420 MW 70 MW Service Renewables (Orlando, FL) CSP Service (Beit Shemesh, Israel) * installed numbers, source: Siemens Wind Power fleet database May 2012, numbers rounded off first number in row: installed in total, second number in row: under warranty and service Page 6 August, 2012
Service Wind Power Facts at a glance We have 30 years of experience in servicing wind turbines Nearly 16,000 MW installed and 11,100 MW under service Around 2,500 people p work currently at Service Wind Power 75 per cent of our employees are based close to the customers, in four Regions We service wind turbines in 20 countries, and plan to be in 30 countries by end of 2012 With more than 4,500 turbines with installed diagnostics systems we lead the industry Siemens is the leading supplier in the offshore market with over 20 years experience* * Vindeby was the first offshore wind farm worldwide, commissioned in 1991 Page 7 August, 2012
Portfolio, Customers and Markets Page 8 August, 2012
Siemens Wind Power s on- and offshore portfolio ti t l A lif lifetime off customer value Planning Production Installation Operation & Maintenance With Siemens as a partner, there will be no loose ends in our customersʼ wind power projects. Working intimately with our customers is key to finding the perfect solution for every site and need. As part of Siemens, one of the worldʼs largest suppliers of products and solutions along the entire energy conversion chain, we offer a holistic view. Page 9 August, 2012
Service Wind Power offers world class services and products for wind turbines Regular Service & Maintenance Trouble shooting & Repair Modernizations & Upgrades Value added Services Turbine inspections Unscheduled maintenance Improvement of turbine, e.g.: Remote monitoring & diagnostics Scheduled d maintenance Repairs Spare parts Power curve upgrade Turbine load control Training Turn key solutions Hand Over to Service End of Warranty Project Management Warranty Period Post Warranty Period Year - 3 Year 0 Year 5 Page 10 August, 2012
Concepts and Solutions Page 11 August, 2012
Service Product Portfolio Comprehensive range of programs for on- and offshore Value Siemens Wind Power Service Programs SWPS-420O (Offshore Availability) SWPS-430O (Offshore Warranty) Parts Warranties SWPS-300W (Warranty) Offshore Selected Services Offshore Selected Services SWPS-200A (Availability) Parts Warranties Offshore Logistic Solutions Offshore Logistic Solutions Availability Warranty Availability Warranty Availability Warranty Availability Warranty SWPS-100B (Basic) Remote Diagnostic Services Remote Diagnostic Services Remote Diagnostic Services Remote Diagnostic Services Scheduled Service Scheduled Service Scheduled Service Scheduled Service Scheduled Service Complexity Selected Service Products Unscheduled Service Service Tools Basic Training Remote Diagnostic Services Technical Support TCM Reporting Operations Parts Warranties Mods & Ups Spare Parts BoP & Turnkey Services Offshore Selected Services Page 12 August, 2012
Service Product Portfolio Maximum contract t terms for Service Programs TSA* Extended TSA SWPS-300W (Warranty) SWPS-430O (Warranty) SWPS-200A and 420O (Availability) SWPS-100B (Basic)** 5 years (minimum i term) 10 years 15 years 20 years * TSA Turbine Supply Agreement ** Only applicable post TSA warranty Page 13 August, 2012
Modernizations and Upgrades Generating additional value for our customers Improve the turbine to achieve better performance and more yield Power enhancement Availability increase Life-time extension Performance: Vortex generator Availability: Ultrasonic anemometer Efficiency improvement Better reliability Data processing & control Reliability: Oil particle counter Efficiency: Grid support at no wind & update remote control system Page 14 August, 2012
Siemens Monitoring and Diagnostics Predictive analysis and remote diagnostic service Preventive maintenance and 24/7 monitoring i adds value to customers wind farms as production losses are minimized i i Siemens Condition Monitoring (TCM) as well as the Siemens WebWPS SCADA (Supervisory Control And Data Acquisition) Turn unplanned into planned service Reduce time spent in the field Ensure high wind operations and hence optimize cost of energy Early detection and diagnostics can help optimize maintenance planning > 4,500 turbines equipped with diagnostics systems first system delivered in 1998 24/7 surveillance as an essential cornerstone Remote error fix rate ~ 80 percent Average response time 10 minutes Page 15 August, 2012
Siemens Monitoring and Diagnostics Turbine Condition Monitoring i Siemens Turbine Condition i Monitoring i How it works. The system is based on accelerometers located on or near main components, such as the main bearings, gearbox and generator. SVM sensors conduct structural vibration analyses and monitoring through built-in in two- axial accelerometers. The M-system acquires data and conducts front-end analyses and alarm evaluations in real time for early detection of weakness or failure. MCM accelerometers conduct machine condition monitoring. Page 16 August, 2012
Training and Qualification 4 training i sites in Europe and the United States t Challenge: Service technicians work under difficult conditions: Houston Newcastle Brande Bremen Remote areas Limited working space Various heights Harsh elements on- and offshore Answer: Wind Power Service Training Centers offer up-to-date technical courses and safety trainings to ensure safety at work and value in the wind industry. Page 17 August, 2012
Learning safe and correct rescue from height Training i Center Bremen, Germany Page 18 August, 2012
Strategies and Innovation Page 19 August, 2012
I am safety. - Zero Harm We never compromise on safety We will make safety personal As a world leader in the wind industry, we strive for excellence, no matter what we do! First and foremost, we insist on doing it safely. Every thing we do in regards to safety, is included in our I am safety. program, aiming to achieve a true Zero Harm culture. Zero Harm means for us: No accidents or incidents and no work related illness! Page 20 August, 2012
Utilization of New Technologies Service at the Touch of a Button ipad pilot in US Service technicians require service manuals, safety documentation, service checklists and warranty instructions The electronic system enables technicians to complete their paperwork faster In one month service technicians in Texas managed to service 12 instead of the planned 10 turbines Page 21 August, 2012
Modernizations and Upgrades Installing Power Curve Upgrades Power Curve Upgrade Aerodynamic upgrades including Vortex generators, DinoTail and DinoShell TM components Reduce levelized cost of electricity Applicable to several rotor types and turbines onshore and offshore Product for SWT-2.3-82, SWT-2.3-93, SWT-3.6-107 Customer value: +1.5% in annual energy production ~7,500 EUR/turbine/year* ~135,000 EUR over lifetime* Reduce levelized cost of electricity * Based on typical US site, at an annual mean wind speed of 7.5 m/s Page 22 August, 2012 * Based on typical US site
Predictive Diagnostics Limit it risk and avoid consequential damages Diagnostics identify potential failure Failure avoided and availability kept high A B C A B C Visual inspection performed B Inspection Request 2009-03-12 03 Inspection 2009-03-25 Remote diagnostics allowed Siemens to detect the failure before an actual damage occurred Downtime for customer minimized Potential consequential damages in the turbine were avoided Siemens best in class availability kept high Exchange 2009-04-21 An unscheduled activity was turned into a well planned activity Visual inspection confirms the expected damage in the main bearing Exchange of component planned Possibility for Siemens to bundle activity with other service work at the site saving time and resources Savings in mobilization of crane The specific case is an excellent example of how diagnostic services can give significant savings and eliminate risk for the customer, as well as for Siemens Page 23 August, 2012
Thank you for your attention! Page 24 August, 2012