Why do Machines and Equipment Continue to Fail in Companies? (and how the Plant Wellness Way lets you build magnificent reliability.

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Why do Machines and Equipment Continue to Fail in Companies? (and how the Plant Wellness Way lets you build magnificent reliability.) This white paper will teach you how to solve your plant and equipment reliability problems and improve your current plant and equipment reliability up to magnificent performance. Since the mid-1980 s we have known exactly how to guarantee incredible equipment reliability. Failurefree machinery and equipment is totally achievable (in fact it is remarkably straightforward to do). We have all the answer we know all the science; we know all the engineering; all the necessary information is readily available. The research has long been completed. the correct solutions for magnificent reliability are practical and quite doable. The problem that remains, is that though we know exactly what needs to be done to get magnificently reliable machines, we cannot get companies to do it right. The limitation to achieving magnificent reliability is not technical. The limitation now seems to be organisational, cultural and human factors related. The Plant and Equipment Wellness (PEW) life cycle asset management methodology was developed to help companies make magnificent reliability a business as usual outcome. This paper is mostly pictorial in its introduction to the Plant Wellness Way (PWW). If you are to solve plant and equipment reliability problems you need to start with understanding why machines fail and how you create and build magnificent reliability in your company. Why do Machines and Equipment Continue to Fail in Companies? We get reliability by creating and building a thing that can do the duty, and preventing its failure during use. (LRS uses Plant Wellness Way to do that.) 5

What is Reliability? Reliability is the probability that an item of plant will perform its duty without failure over a designated time. (Formal Definition) Reliability is the chance of completing the mission. (Military Definition) Reliability is the chance of success. (LRS Definition) We get reliability by creating and building a thing that can do the duty, and preventing its failure during use. (LRS uses Plant Wellness Way to do that.) 4 Machines Fail because their Parts Fail First 2nd bearing sleeve 2nd bearing bush 1st bearing sleeve 1st bearing bush 6

The Unforgiving Nature of Machine Design How far off-center did the designer allow the shaft to move? How much movement/angle did the bearing designer allow? How much distortion before the parts overload and fail? The parts engineering clearances mean that everything has to be exactly as the designer planned it to be. The whole machine needs to run precisely as it should. If parts are deformed outside of their tolerance, like in this sketch, then the bearings will fail in a matter of hours, and not the years that they should last in a machine that is working as it was designed to operate. Remember: The Limit of Machine Distortion is set by Design Tolerances don t let a machine or its parts get twisted out of shape! 8 Stress from Distortion Point contact only Cantilever causes distortion when bolted down Shaft misalignment distorts and bends shafts which in turn overloads the shaft bearings Far too common examples of soft-foot problems! Source: Shaft Alignment Handbook, John Piotrowski, CRC Press 9

Operating Performance Phone Fatigue Limit of Parts Material of Construction Failure Failure 10,000 cycles at this stress level 1,000,000 cycles at this stress level Limited life at this stress level for non-ferrous Infinite cycles at this stress level for steel We must know what our equipment parts are made of and prevent high stress in those with infinite life but replace those of finite life before they fail. 12 The Operating Overload Cycle Many parts fail without exhibiting warning signs of a coming failure they show no evidence of degradation; there is just sudden catastrophic failure. In such cases the parts were too weak for the loads they had to take. In virtually every case those loads are imposed by human error. Smooth Running An Overload Smooth Running Another Overload Smooth Running The Death Overload Failed!? Time (Depending on the situation this can be at anytime.) Potential operating life lost; now curtailed and wasted The Stress-Driven Failure Degradation Sequence 15

Cause of Aging Failures Strength Time Dependent Load and Strength Variation The strength distribution widens and falls over time. Load An Overload Another Overload The Death Overload Likelihood of failure is higher in this region Rate that parts fail Equipment replaced here Few Problems! Equipment replaced here Lots of Problems! Probable Life Estimated Life Time Uncertainty Wear-out Zone Time/Load Cycles Log Scale 17 Machine Reliability = Sum of Parts Reliability The failure curve for a machine has a special name ROCOF Rate of Occurrence of Failure. Component Rates of Failing System Rate of Failing Failure from Error Failure from Induced Stress Failure from Usage Defective parts Poor quality assembly Manufacture error Operating overload Rapid aging of some parts Local environment degradation Operator error Poor operating practices Poor maintenance practices Poor design choice 50-70% 10-30% 20-30% Too many aging parts Many parts degraded Mean of Many Systems (many machines) A Single System (a machine) Time or Usage Age of System Time or Usage Age of Parts Parts put together into machines form a system of parts. When a working part fails the machine fails. Hence the reliability of a machine is less than the reliability of its worst part. The ROCOF curve for a machine reflects what happens to its parts, and moves up and down as parts fail. But when we take many identical machines and collect their parts failure history together, we get a steady average ROCOF, which is representative of the reliability of the machine design, and its use and care over its lifetime. 22

Phone Chance of Failure for a Drinking Glass 1,000,000 glasses sold in packs of 12 83,333 households buy a pack of 12 Say average household breaks 2 glasses a year That is 166,667 glasses broken each year which are then replaced Chance of breaking a glass during a year is 166, 667 1,000,000 Failure Rate per Year 1 What can cause this glass to break? It can be dropped, for example 3. + + + + + + + Crushed - squashed Chance of Glass Failure Curve 0.167 It can be knocked, 3. 3. 0 12 in the dish washer during washing-up Mistreated, It can be thrown in anger It can be smashed intentionally Latent damage + Knocked - hit Dropped - hand 0 jammed hard between two objects stepped-on squashed under a too heavy object It can be temperature shocked, + Dropped - tray + Knocked - stacked hit by another glass clanked when stacked on each other hit by an object, like a plate or bottle It can be crushed, + Crushed - jammed + Mistreated - smashed slip from your hand fall off a tray slip out of a bag or carry box scratched and weakened to later fail more easily chipped and weakened to later fail more easily Time (months) 24 Opportunity for breakage arises regularly 24 Stop Failure = Remove Failure Causes Design Change What can cause this glass to break? 1 Failure Rate per Year It can be dropped, for example 3. Procedure Change Instructions & Training 0.167 0.045 It can be knocked, 3. hit by another glass clanked when stacked on each other hit by an object, like a plate or bottle It can be crushed, 3. jammed hard between two objects stepped-on squashed under a too heavy object It can be temperature shocked, $ $ $ $ Dropped - hand 12 24 It can be thrown in anger It can be smashed intentionally Latent damage + Knocked - hit 0 in the dish washer during washing-up Mistreated, + Mistreated - smashed 0 slip from your hand fall off a tray slip out of a bag or carry box scratched and weakened to later fail more easily chipped and weakened to later fail more easily Time (months) Opportunity for breakage arises regularly 25 C:\Users\Mike\Documents\Lifetime Reliability\LRS Maintenance Methodology\Why do Machines and Equipment Continue to Fail in Companies.docx 13

PEW SOLUTION: Reduce the Chance of Failure Chance of Failure = 1 Chance of Success Chance of Failure = 1 Reliability Risk = Consequence $ x Chance /yr Risk = Consequence $ x [Freq of Opportunity /yr x Chance of Failure at Each Opportunity] Risk = Consequence $ x [Freq of Opportunity /yr x {1 Reliability}] Stop Deformation Excellent Lubricant Cleanliness Correct Fastener Torque Here are some opportunities Proper Fits and Tolerance No Unbalance 35 Equipment reliability is malleable by choice of policy and quality of practice. System Rate of Failing ERROR INDUCED ZONE Better quality control Higher skills training Precision assembly Precision installation No substandard material No manufacturing errors Robust packaging STRESS INDUCED ZONE Condition Monitoring Better operator training Total Productive Maintenance Precision Maintenance Better design/application choice Stronger material choices Machine protection devices Operator ITLC Deformation Management Defect Elimination Manage Acts of God USAGE INDUCED ZONE More parts on renewal PM Better material choices Considerate operation Degradation Management Timely maintenance Old Machine Better Machine Component Rates of Failing Time or Usage Age of System When we remove parts failure by changing our policies and using better practices, equipment becomes more reliable Remove Causes of Parts Failure Time or Usage Age of Parts ITLC: Inspect, Tighten, Lubricate, Clean 28

Frequency of Occurrence Risk Rising Phone Acceptable Equipment Failure Domain Risk = Consequence x [Frequency of Opportunity x Chance of Failure at Each Opportunity] Repair Cost per Failure Event $1,000K Business Total Cost per Failure Event $10,000K What is your tolerance for problems on a piece of equipment? $100K $10K $1K $1,000K $100K $10K Outside the Volume Never Accept Failure Limit of $10,000/Yr $0.1K 0.5 1 2 $1K 10 Inside this Volume Accept Failure 10% 50% 100% Chance of Failure 0.1 37 Want ALARP As Low As Reasonably Practicable ALARP Triangle Intolerable ALARP Maximum Tolerable Risk Broadly Acceptable Risk Negligible / Acceptable Risk 10 1 10 in 1 yr High A RISK MATRIX 10 0 1 in 1 yr B 10-1 10-2 10-3 1 in 10 yr C 1 in 100 yr D 1 in 1,000 yr E 10-4 1 in 10,000 yr Low $100 $1,000 $10,000 $100,000 $1,000,000 Low COST High 41

Equipment Failure Rate (ROCOF) Phone PEW SOLUTION: Asset Engineering, Operations and Maintenance that Reduces Life Cycle Operating Risk Engineering, Ops and Maintenance Required Actual Engineering, Ops and Maintenance Performed Wasted Effort and Wrong Focus REQUIRED ACTUALLY PERFORMED Inadequate Effort and Focus 50-70% 20-30% 10-30% REQUIRED ACTUALLY PERFORMED Correctly Matched Focus with Least Effort Time or use 42 PEW SOLUTION: Use a Process to Create Reliability by Reducing the Chance of Machine Component Failure Stress Removal FMEA/RGCA Business Wide DAFT Costs ACE 3T Lifetime Risk Reduction Life Cycle Operating Risk Reduction Strategies MAINTENANCE Planned Preventive Maintenance Planned Condition Monitoring Planned Reliability Improvements Precision Maintenance skills and equipment Precision Breakdown Repair Standardise best practices OPERATIONS Operate within design envelope Precision Operation stress removal Operating Performance Monitoring Operator listen, look, feel monitoring and report problems Operator tighten, lubricate, clean Standardise best practices ENGINEERING Specifications for reliability manufacturing, materials, installation, commissioning Select for life-cycle profit maximising Design-in reliability, maintainability Standardise best practices Reliability Growth 43

PM DAFT Cost per Event $30 $100 $300 $1,000 $3,000 $10,000 $30,000 $100,000 $300,000 $1,000,000 $3,000,000 $10,000,000 $30,000,000 $100,000,000 $300,000,000 $1,000,000,000 Phone PEW SOLUTION: Tracking Risk Matrix Used to Prove Asset Operating Risk Reduction Likelihood of Equipment Failure Event per Year Event Count / Year 100 30 10 3 Time Scale Twice per week Once per fortnight Once per month Once per quarter 1 Once per year 0.3 0.1 0.03 0.01 0.003 0.001 0.0003 0.0001 Once every 3 years Once per 10 years Once per 30 years Once per 100 years Once every 300 years Once every 1,000 years Once every 3,000 years Once every 10,000 years Descriptor Scale Historic Description 5 2 5 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 2 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 5 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 Certain 1 5 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 Almost Certain Likely Possible Unlikely Rare Very Rare Almost Incredible Event will occur on an annual basis Event has occurred several times or more in a lifetime career Event might occur once in a lifetime career Event does occur somewhere from time to time Heard of something like it occurring elsewhere Never heard of this happening Theoretically possible but not expected to occur Note: Risk Level 1) Risk Boundary 'LOW' Level is set at total of $10,000/year Red = Extreme 0.5 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 0 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9-0.5 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5-1 3.5 4 4.5 5 5.5 CM 6 6.5 7 7.5 8-5 3.5 4 4.5 5 5.5 6 6.5 7 7.5-2 3.5 4 4.5 5 5.5 6 6.5 7-5 3.5 4 4.5 5 5.5 6 6.5-3 3.5 4 4.5 5 5.5 6-3.5 3.5 4 4.5 5 5.5-4 3.5 4 4.5 5 2) Based on HB436:2004-Risk Management Amber = High 3) Identify 'Black Swan' events as B-S (A 'Black Swan' event is one that people say 'will not happen' because it has not yet happened) Yellow = Medium 4) DAFT Cost (Defect and Failure True Cost) is the total business-wide cost from the event Green = Low Blue = Accepted CM oil condition analysis CM cable thermographs PM oil filtration PM oil change PM oil leaks from TX PM water ingress paths PM oil breather contamination PM cable connections PEW SOLUTION: Build a Life Cycle System that Creates Plant and Equipment Reliability Improvement 45 $ Accumulated Wasted Variable and Failure Costs Revenue Fewer profits lost, but firefighting is high Total Cost Fixed Cost Wasted Fixed Costs Variable Cost t 1 t 2 t 3 t 4 t 5 t 6 Effects on Profitability of Reducing Consequence Only Output / Time $ Revenue Fewer Profits Lost High Quality Maintenance Full Production Capacity Highly Reliable Machinery Lifetime Health and Fitness Wasted Fixed Costs Total Cost Fixed Cost Variable Cost t 1 t 2 Effects on Profit of Reducing Chance Only Output / Time 51

PEW SOLUTION: Apply the Answers in the Human Error Rate Table to Reduce Human Error 10,000% ~5 sigma ~4 sigma 1 3 2 ~4.5 sigma 2 1 3 2 ~2-3 sigma Source: Smith, David J., Reliability, Maintainability and Risk, Appendix 6, Seventh Edition, Elsevier Butterworth Heinemann The Table confirms that human element error is real and unavoidable. We do not perform well when tasks are structured in ways that require care and we perform especially badly under complicated non-routine conditions. Add stress into that that mix and you get disaster. 70 PEW SOLUTION: Stop Variability and Defects Across the Business and Plant and Equipment Life Cycles Every process throughout the life cycle will create many defects. Management Engineering Supply Contractor Operations Maintenance Specify Design Buy Store Install Start-up Operate Maintain Defect and Failure Cost Surge 1 10 6500 20,000 The Failure Pyramid Serious Failure Losses Repairs Defect Modes Operating Plant Uptime and Throughput Product Higher Unit Cost, Poor Quality and Delayed Delivery Introduced defects Variability in each process causes defects which at times progress to failure. Source: Thanks to Ron Moore from Ron Moore Group in the USA for this concept. 82

PEW SOLUTION: World Class Standards produce World Class Equipment Reliability Precise Smooth Tight Dry Clean Cool Repeatable Only world class standards can produce world class results. 111 PEW SOLUTION: The Plant and Equipment Wellness Way to Operational Excellence Your Ideal Operational. Excellence Asset Management System Engineering, Maintenance, and Operational Life Cycle Quality Processes Construction, Operations and Maintenance Practices Defect Elimination Strategy Operating Risk Reduction Machine Parts Health ATOMIC STRESS TO BUSINESS PROCESS MODEL Your Ideal Operational Excellence Asset Management System Precision Quality Operation Standards Management Standards Quality Engineering Standards Standards Precision Engineering Skills Materials Design of Operator Construction Skills Environment Stress Precision ReductionPrecision Installation Operation Distortion Control Degradation Control Component Distress (Atomic Structure Failure) 122

Exceptionally Low Maintenance Cost Destructively High Phone PEW SOLUTION: A View of the Plant Wellness Way (PWW) Journey to Reliability Excellence < 80% Equipment Availability Breakdown Maintenance After Failure Preventive Maintenance Upkeep Predictive Maintenance Condition Monitoring for Start of Failure Maximum Availability 100% Business System Limiting Availability and Maintenance Cost Proactive Maintenance Equipment Reliability Focus Plant and Equipment Wellness Business Systems Focus 113 Best regards, Mike Sondalini website: email: mob/cell: (+61) (0) 402 731 563 fax: (+61 8) 9457 8642 Build Plant and Equipment Wellness for World Class Reliability