Installation & Instruction Manual Water Meter & Flow Sensor Page 1
Dear Valued Customer, We are pleased that you chose to buy one of our products and want you to be just as pleased with it. To be sure that you are 100% satisfied with our products, we provide technical and sales support Monday through Friday, 8:00 am to 5:00 pm, eastern time at (888) 819-2837. In addition, you may also reach us via email at info@ionenergysolutions.com. Before installing your new ION product, please read the information on the following pages carefully. We believe that you will find the ION water meters easy to install and use for monitoring and managing your water and utility consumption. Be sure to forward this manual to the owner after installation is complete so that they may use it as a reference guide. Thank you. ION Page 2
Introduction These instructions detail the installation of the ION water meter and flow sensor. Your ION package includes (1) flow sensor and (1) water meter (line powered or battery powered.) ION Water Meter The water meter is a fully enclosed unit with no serviceable parts inside. Part # M54122 Line-Powered Water Meter Part # M54120 Battery Powered Water Meter ION Flow Sensor The flow sensor is the unit that comes in contact with the water supply. Flow Sensor - Part # PLM10100 Page 3
Pre-Installation & Flow Sensor Installation Pre-Installation Information Before beginning the installation of the ION water meter and flow sensor make sure that the properly identified plumbing assembly is available for this particular location. Flow Sensor Installation Information ** IMPORTANT ** Flow Sensor Direction Be sure to note the water flow direction. The water flow direction is critical for proper flow sensor operation. The proper water flow direction is indicated by an arrow on the flow sensor shown in the circle on Figure 1. The flow sensor inlet has the 3/4 NPSM Connection. Figure 1 ** WARNING ** NO Plumbers Putty or Paste! Do not use plumber s putty or paste on the flow sensor as it may interfere with proper flow sensor operation. Use of either material will void any warranty. ** CAUTION ** NO Channel Locks to Tighten! The ION flow sensor is made of a special plastic that is NSF 61G certified. Installation requires care not to strip the plastic threads or crack the plastic body. The flow sensor is attached by hand tightening to the hose or fitting, then turning the flow sensor a quarter turn using open end or adjustable wrenches. Do NOT use channel locks. Page 4
1. The 1/2 NPT side of the flow sensor is the inlet, and is attached to the water line with hoses or with a rigid connection and a hose. The inlet hose or rigid connection should contain a black face gasket that will provide a water tight seal. No plumber s tape or putty is necessary if the flow sensor is properly tightened. 2. The 3/4 NPSM side of the flow sensor is the Outlet, and is attached to the water line with hoses or with a rigid connection and a hose. The outlet hose or rigid connection should contain a black face gasket that will provide a water tight seal. No plumber s tape or putty is necessary if the flow sensor is properly tightened. 3. Turn the water on and examine the connection for leaks. Torque a leaking connection just slightly to stop the leak. If the leak persists, then turn off water and inspect connections. Look for possible debris, missing gaskets or damage to the flow sensor. 4. Once the plumbing has been completed and checked, the meter can be installed. Water Meter Installation Figure 2 Page 5
Water Meter Installation 1. Mate the meter to the flow sensor by aligning the insertion tab on the flow sensor to the indent on the top of the meter body shown in the red circle in figure 2. 2. Use the black security clip to secure flow sensor & meter together. ** IMPORTANT ** Space between flow sensor and meter guides Proper installation will show a 1/4 space between the flow sensor and the top of the meter guides. An improper installation will put the flow sensor even with the end of the meter guides. The plastic security clip will not engage properly if the orientation is not correct 3. Once the meter is properly installed on the flow sensor, install the plastic security clip by pressing each clip end into the meter until a click is heard.there will be two clicks, one for each side of the meter. ** IMPORTANT ** Clip should not require force to secure! It should not require alot of force to secure the clip. If the security clip does not click, it typically means the meter is not oriented properly, or is not fully engaged with the flow sensor. Page 6
Water Meter Commissioning ** IMPORTANT ** Validate network connectivity! To verify that a water meter has successfully joined the wireless network, the installer must magnet the water, and watch for the appropriate LED sequence. 1. The process of magneting a device causes the device to look for a network. If it finds a network, then it attempts to join the network, transmit a data packet and give a receive/acknowledgement indicator (Red and Green LED flashes.) 2. Hold a ceramic block magnet on the upper portion of the water meter body near the insertion tab. Page 7
3. You should see the magnet LED sequence start through the translucent body. Four consecutive green LED flashes means the meter has successfully joined the network. Any other LED sequencing requires further troubleshooting. 4. Upon completion of installation and commissioning, attach the meter ID sticker to the master meter ID sticker sheet for future reference and database setup. 5. Completed meter ID sticker sheets should be faxed to (888) 819-2837, or scan and email to devicemanager@ionenergysolutions.com with the property name in the subject line. Questions? Please contact ION BEFORE uninstalling, removing or returning any product. Many times we can assist with issues in the field without having to return the item. For technical or sales support call ION at (888) 819-2837 ore-mail info@ionenergysolutions.com. Page 8