International Tariff Guide for Residential Customers

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International Tariff Guide for Residential Customers Prices from 1 st December 2014 Notes 15.97p call set-up fee applies to Standard BT international rate calls made with Unlimited Calls, Unlimited Evening Calls, Unlimited Anytime Calls and Home Phone Saver calling plans. 15.71p call set-up fee applies to Standard BT international rate calls made with other calling plans and Friends Family International, International Freedom, and BT Broadband Talk calls. International Freedom Inclusive (zero pence a minute) calls are limited to 600 minutes per month. Excess calls will be charged at 2.9p a minute plus a 15.71p call set-up fee. Mobiles also includes calls to other Special and Higher Rate services International Tariff Guide for Residential Customers Page 1

Friends Family Afghanistan 150.6 143.8 183.2 176.4 40.7 70.1 40.7 70.1 150.6 143.8 183.2 176.4 Albania 57.1 50.9 89.7 83.5 18.1 46.9 18.1 46.9 57.1 50.9 89.7 83.5 Algeria 57.1 50.9 89.7 83.5 30.5 59.6 30.5 59.6 57.1 50.9 89.7 83.5 Andorra 49.3 39 81.9 71.6 9 37.9 9 37.9 49.3 39 81.9 71.6 Angola 113.8 108.7 146.4 141.3 18.1 46.9 18.1 46.9 113.8 108.7 146.4 141.3 Anguilla 87.7 74.7 120.3 107.3 30.5 59.6 30.5 59.6 87.7 74.7 120.3 107.3 Antarctica Australian Territory 180.1 172.1 180.1 172.1 61.1 61.1 61.1 61.1 180.1 172.1 180.1 172.1 Antigua Barbuda 30 27.1 62.6 59.7 18.1 46.9 18.1 46.9 11.8 11.8 14.2 14.2 Antilles (Netherlands) 86 69.1 118.6 101.7 30.5 59.6 30.5 59.6 86 69.1 118.6 101.7 Argentina 109.8 88.9 142.4 121.5 5.6 33.3 5.6 33.3 2.3 2.3 13.5 13.5 Armenia 113.8 92.8 146.4 125.4 24.2 53.3 24.2 53.3 113.8 92.8 146.4 125.4 Aruba 86 69.1 118.6 101.7 18.1 46.9 18.1 46.9 86 69.1 118.6 101.7 Ascension Island 113.8 108.7 113.8 108.7 61.1 61.1 61.1 61.1 113.8 108.7 113.8 108.7 Australia (incl. Christmas Is. Cocos Is.) 34.3 15 66.9 47.6 2.9 33.8 0 33.8 1.69 1.69 15.9 15.9 Austria 38.9 34.3 71.5 66.9 2.9 33.8 0 33.8 1.69 1.69 21.4 21.4 Azerbaijani Republic 67.9 61.1 100.5 93.7 24.2 53.3 24.2 53.3 67.9 61.1 100.5 93.7 Azores 32.9 27.4 65.5 60 2.8 33.7 0 33.8 1.69 1.69 22.4 22.4 Bahamas 87.7 74.7 87.7 74.7 9 9 0 0 87.7 74.7 87.7 74.7 Bahrain 113.8 92.8 146.4 125.4 30.5 59.6 30.5 59.6 113.8 92.8 146.4 125.4 Bangladesh 34 29.9 66.6 62.5 5.8 10.9 5.8 10.9 6.3 6.3 10.6 10.6 Barbados 33.2 30.1 65.8 62.7 9.9 38.9 9.9 38.9 9.4 9.4 15.3 15.3 Belarus 71.8 64.6 104.4 97.2 32.2 61.3 32.2 61.3 71.8 64.6 104.4 97.2 Belgium 26.1 15 58.7 47.6 2.9 33.8 0 33.8 1.69 1.69 20.6 20.6 International Tariff Guide for Residential Customers Page 2

Friends Family Belize 113.8 92.8 146.4 125.4 30.5 59.6 30.5 59.6 113.8 92.8 146.4 125.4 Benin 109.8 88.9 142.4 121.5 30.5 59.6 30.5 59.6 109.8 88.9 142.4 121.5 Bermuda 30 27.1 62.6 59.7 9 37.9 9 37.9 5.8 5.8 8.1 8.1 Bhutan 91.1 86 123.7 118.6 30.5 59.6 30.5 59.6 91.1 86 123.7 118.6 Bolivia 113.8 108.7 146.4 141.3 30.5 59.6 30.5 59.6 113.8 108.7 146.4 141.3 Bosnia-Hercegovenia 57.1 50.9 89.7 83.5 18.1 46.9 18.1 46.9 57.1 50.9 89.7 83.5 Botswana 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 109.8 88.9 142.4 121.5 Brazil 122.1 98.8 154.7 131.4 6.1 33.8 6.1 33.8 122.1 98.8 154.7 131.4 Brunei Darussalam 91.1 86 123.7 118.6 18.1 46.9 18.1 46.9 91.1 86 123.7 118.6 Bulgaria 60.4 53.8 93 86.4 9.4 38.3 9.4 38.3 60.4 53.8 93 86.4 Burkina Faso 113.8 108.7 146.4 141.3 30.5 59.6 30.5 59.6 113.8 108.7 146.4 141.3 Burundi 113.8 108.7 146.4 141.3 30.5 59.6 30.5 59.6 113.8 108.7 146.4 141.3 Cambodia (Kingdom of) 262.3 255.5 294.9 288.1 61.1 91.3 61.1 91.3 262.3 255.5 294.9 288.1 Cameroon 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 109.8 88.9 142.4 121.5 Canada 23.2 15 23.2 15 2.9 2.9 0 0 1.69 1.69 1.69 1.69 Canary Islands 31.3 15 63.9 47.6 2.9 33.8 0 33.8 1.69 1.69 21.4 21.4 Cape Verde 113.8 108.7 146.4 141.3 40.7 70.1 40.7 70.1 113.8 108.7 146.4 141.3 Cayman Islands 87.7 74.7 120.3 107.3 18.1 46.9 18.1 46.9 87.7 74.7 120.3 107.3 Central African Republic 176.7 169.4 176.7 169.4 40.7 40.7 40.7 40.7 176.7 169.4 176.7 169.4 Chad 180.1 172.1 180.1 172.1 40.7 40.7 40.7 40.7 180.1 172.1 180.1 172.1 Chile 109.8 88.9 142.4 121.5 5.6 33.3 5.6 33.3 1.69 1.69 16.6 16.6 China 31.7 28.7 64.3 61.3 2.8 33.7 0 33.8 1.69 1.69 1.69 1.69 Colombia 113.8 108.7 146.4 141.3 18.1 46.9 18.1 46.9 113.8 108.7 146.4 141.3 International Tariff Guide for Residential Customers Page 3

Friends Family Comoros 150.6 143.8 183.2 176.4 61.1 91.3 61.1 91.3 150.6 143.8 183.2 176.4 Congo 150.6 143.8 183.2 176.4 30.5 59.6 30.5 59.6 150.6 143.8 183.2 176.4 Cook Islands 180.1 172.1 180.1 172.1 82.7 82.7 82.7 82.7 180.1 172.1 180.1 172.1 Costa Rica 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 109.8 88.9 142.4 121.5 Cote d'ivoire 145 117.7 177.6 150.3 30.5 59.6 30.5 59.6 145 117.7 177.6 150.3 Croatia 57.1 50.9 89.7 83.5 2.7 33.6 0 33.8 2.8 2.8 32.5 32.5 Cuba 150.6 143.8 183.2 176.4 103.6 132.7 103.6 132.7 150.6 143.8 183.2 176.4 Cyprus (excluding northern Cyprus) 34.3 28.8 66.9 61.4 2.9 33.8 0 33.8 2.8 2.8 7.6 7.6 Czech Republic 37.1 32.9 69.7 65.5 2.8 33.7 0 33.8 2.8 2.8 32.5 32.5 Democratic Republic of the Congo (formerly Zaire) 113.8 108.7 146.4 141.3 40.7 70.1 40.7 70.1 113.8 108.7 146.4 141.3 Denmark 28.2 15 60.8 47.6 2.9 33.8 0 33.8 1.69 1.69 19.5 19.5 Diego Garcia 231.7 225.5 231.7 225.5 103.6 103.6 103.6 103.6 231.7 225.5 231.7 225.5 Djibouti 113.8 108.7 146.4 141.3 40.7 70.1 40.7 70.1 113.8 108.7 146.4 141.3 Dominica 102.5 86 135.1 118.6 18.1 46.9 18.1 46.9 102.5 86 135.1 118.6 Dominican Republic 87.7 74.7 120.3 107.3 18.1 46.9 18.1 46.9 87.7 74.7 120.3 107.3 East Timor 262.3 255.5 294.9 288.1 103.6 132.7 103.6 132.7 262.3 255.5 294.9 288.1 Ecuador 113.8 108.7 146.4 141.3 30.5 59.6 30.5 59.6 113.8 108.7 146.4 141.3 Egypt 119.4 103.1 152 135.7 20 48.9 20 48.9 119.4 103.1 152 135.7 El Salvador 145 117.7 177.6 150.3 30.5 59.6 30.5 59.6 145 117.7 177.6 150.3 Equatorial Guinea 150.6 143.8 183.2 176.4 40.7 70.1 40.7 70.1 150.6 143.8 183.2 176.4 Eritrea 145 117.7 177.6 150.3 40.7 70.1 40.7 70.1 145 117.7 177.6 150.3 Estonia 67.9 61.1 100.5 93.7 5.6 33.3 5.6 33.3 67.9 61.1 100.5 93.7 International Tariff Guide for Residential Customers Page 4

Friends Family Ethiopia (Federal Democratic Republic of) 145 117.7 177.6 150.3 30.5 59.6 30.5 59.6 145 117.7 177.6 150.3 Falkland Islands 113.8 108.7 113.8 108.7 61.1 61.1 61.1 61.1 113.8 108.7 113.8 108.7 Faroe Islands 49.3 39 81.9 71.6 30.5 59.6 30.5 59.6 49.3 39 81.9 71.6 Fiji 113.8 108.7 146.4 141.3 40.7 70.1 40.7 70.1 113.8 108.7 146.4 141.3 Finland 37.1 32.9 69.7 65.5 5.8 33.6 0 33.8 37.1 32.9 69.7 65.5 France 26.1 15 58.7 47.6 2.9 33.8 0 33.8 1.69 1.69 15.9 15.9 French Guiana 150.6 143.8 183.2 176.4 30.5 59.6 30.5 59.6 150.6 143.8 183.2 176.4 French Polynesia 231.7 225.5 264.3 258.1 40.7 70.1 40.7 70.1 231.7 225.5 264.3 258.1 Gabon 109.8 88.9 142.4 121.5 30.5 59.6 30.5 59.6 109.8 88.9 142.4 121.5 Gambia 116.3 94.1 148.9 126.7 32.2 61.3 32.2 61.3 116.3 94.1 148.9 126.7 Georgia 86 69.1 118.6 101.7 18.1 46.9 18.1 46.9 86 69.1 118.6 101.7 Germany 26.1 15 58.7 47.6 2.9 33.8 0 33.8 1.69 1.69 19.5 19.5 Ghana 122.1 98.8 154.7 131.4 9.9 38.9 9.9 38.9 9.4 9.4 12.9 12.9 Gibraltar 31 25.9 63.6 58.5 5.6 33.3 0 33.8 31 25.9 63.6 58.5 Greece 20 15 52.6 47.6 2.9 33.8 0 33.8 1.69 1.69 18.3 18.3 Greenland 113.8 108.7 146.4 141.3 61.1 91.3 61.1 91.3 113.8 108.7 146.4 141.3 Grenada (inc Carriacou) 30 27.1 62.6 59.7 18.1 46.9 18.1 46.9 11.8 11.8 15.3 15.3 Guadeloupe 113.8 92.8 146.4 125.4 18.1 46.9 18.1 46.9 113.8 92.8 146.4 125.4 Guam 150.6 143.8 150.6 143.8 30.5 30.5 30.5 30.5 150.6 143.8 150.6 143.8 Guatemala 109.8 88.9 142.4 121.5 30.5 59.6 30.5 59.6 109.8 88.9 142.4 121.5 Guinea 113.8 108.7 146.4 141.3 30.5 59.6 30.5 59.6 113.8 108.7 146.4 141.3 Guinea Bissau 180.1 172.1 180.1 172.1 82.7 82.7 82.7 82.7 180.1 172.1 180.1 172.1 Guyana 145 117.7 177.6 150.3 40.7 70.1 40.7 70.1 145 117.7 177.6 150.3 International Tariff Guide for Residential Customers Page 5

Friends Family Haiti 135.9 109.3 168.5 141.9 30.5 59.6 30.5 59.6 135.9 109.3 168.5 141.9 Honduras 109.8 88.9 142.4 121.5 30.5 59.6 30.5 59.6 109.8 88.9 142.4 121.5 Hong Kong 16 11.2 16 11.2 2.8 2.8 0 0 1.69 1.69 1.69 1.69 Hungary 37.1 32.9 69.7 65.5 2.8 33.7 0 33.8 1.69 1.69 17.1 17.1 Iceland 57.1 50.9 89.7 83.5 5.6 33.3 5.6 33.3 2.3 2.3 23.1 23.1 India 35.7 31.3 68.3 63.9 6.1 11.1 6.1 11.1 6.3 6.3 10.6 10.6 Indonesia 88.9 86 121.5 118.6 18.1 46.9 18.1 46.9 88.9 86 121.5 118.6 Iran 153.5 124.6 186.1 157.2 9.4 38.3 9.4 38.3 153.5 124.6 186.1 157.2 Iraq 145 117.7 177.6 150.3 18.1 46.9 18.1 46.9 145 117.7 177.6 150.3 Ireland (Republic of) 21.8 15 54.4 47.6 2.9 33.8 0 33.8 1.69 1.69 15.3 15.3 Israel 75.5 67.9 108.1 100.5 2.9 33.8 2.9 33.8 1.69 1.69 10.6 10.6 Italy (inc. Vatican City) 31.3 15 63.9 47.6 2.9 33.8 0 33.8 1.69 1.69 24.2 24.2 Jamaica 33.2 30.1 65.8 62.7 6.1 33.8 6.1 33.8 6.3 6.3 17.7 17.7 Japan 13 8.9 45.6 41.5 2.8 33.7 0 33.8 1.69 1.69 11.8 11.8 Jordan 141.6 121.8 174.2 154.4 18.1 46.9 18.1 46.9 141.6 121.8 174.2 154.4 Kazakhstan 88.9 83.8 121.5 116.4 30.5 59.6 30.5 59.6 88.9 83.8 121.5 116.4 Kenya 122.1 98.8 154.7 131.4 20 48.9 20 48.9 11.8 11.8 27.2 27.2 Kiribati 180.1 172.1 180.1 172.1 82.7 82.7 82.7 82.7 180.1 172.1 180.1 172.1 Korea PDR (North) 180.1 172.1 180.1 172.1 82.7 82.7 82.7 82.7 180.1 172.1 180.1 172.1 Korea Republic (South) 91.1 86 123.7 118.6 5.6 33.3 5.6 33.3 91.1 86 123.7 118.6 Kuwait 113.8 92.8 146.4 125.4 18.1 46.9 18.1 46.9 113.8 92.8 146.4 125.4 Kyrgyz Republic 88.9 83.8 121.5 116.4 30.5 59.6 30.5 59.6 88.9 83.8 121.5 116.4 Laos 176.7 169.4 209.3 202 40.7 70.1 40.7 70.1 176.7 169.4 209.3 202 International Tariff Guide for Residential Customers Page 6

Friends Family Latvia 67.9 61.1 100.5 93.7 5.6 33.3 5.6 33.3 67.9 61.1 100.5 93.7 Lebanon 149.9 128.9 182.5 161.5 19 48 19 48 149.9 128.9 182.5 161.5 Lesotho 109.8 88.9 142.4 121.5 30.5 59.6 30.5 59.6 109.8 88.9 142.4 121.5 Liberia 109.8 88.9 142.4 121.5 30.5 59.6 30.5 59.6 109.8 88.9 142.4 121.5 Libya 57.1 50.9 89.7 83.5 30.5 59.6 30.5 59.6 57.1 50.9 89.7 83.5 Liechtenstein 25.4 24.2 58 56.8 9 37.9 9 37.9 25.4 24.2 58 56.8 Lithuania 67.9 61.1 100.5 93.7 5.6 33.3 5.6 33.3 67.9 61.1 100.5 93.7 Luxembourg 25.4 23.7 58 56.3 2.7 33.6 0 33.8 1.69 1.69 18.9 18.9 Macao 91.1 86 123.7 118.6 24.2 53.3 24.2 53.3 91.1 86 123.7 118.6 Macedonia 57.1 50.9 89.7 83.5 18.1 46.9 18.1 46.9 57.1 50.9 89.7 83.5 Madagascar 113.8 108.7 146.4 141.3 30.5 59.6 30.5 59.6 113.8 108.7 146.4 141.3 Madeira 32.9 27.4 65.5 60 2.8 33.7 0 33.8 1.69 1.69 22.4 22.4 Malawi (The Republic of) 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 6.3 6.3 6.3 6.3 Malaysia 58.1 53.8 90.7 86.4 5.8 33.6 0 33.8 58.1 53.8 90.7 86.4 Maldives 113.8 108.7 146.4 141.3 40.7 70.1 40.7 70.1 113.8 108.7 146.4 141.3 Mali 113.8 108.7 146.4 141.3 40.7 70.1 40.7 70.1 113.8 108.7 146.4 141.3 Malta 37.1 32.9 69.7 65.5 9.4 38.3 9.4 38.3 37.1 32.9 69.7 65.5 Marshall Island 180.1 172.1 180.1 172.1 40.7 40.7 40.7 40.7 180.1 172.1 180.1 172.1 Martinique 113.8 92.8 146.4 125.4 18.1 46.9 18.1 46.9 113.8 92.8 146.4 125.4 Mauritania 150.6 143.8 183.2 176.4 30.5 59.6 30.5 59.6 150.6 143.8 183.2 176.4 Mauritius 153.5 124.6 186.1 157.2 32.2 61.3 32.2 61.3 153.5 124.6 186.1 157.2 Mayotte 145 117.7 177.6 150.3 30.5 59.6 30.5 59.6 145 117.7 177.6 150.3 Mexico 91.1 86 123.7 118.6 9 37.9 9 37.9 7.6 7.6 24.9 24.9 International Tariff Guide for Residential Customers Page 7

Friends Family Micronesia 180.1 172.1 180.1 172.1 30.5 30.5 30.5 30.5 180.1 172.1 180.1 172.1 Moldova 86 69.1 118.6 101.7 18.1 46.9 18.1 46.9 86 69.1 118.6 101.7 Monaco 46.4 36.2 79 68.8 5.6 33.3 5.6 33.3 46.4 36.2 79 68.8 Mongolia 176.7 169.4 209.3 202 40.7 70.1 40.7 70.1 176.7 169.4 209.3 202 Montenegro 57.1 50.9 89.7 83.5 18.1 46.9 18.1 46.9 57.1 50.9 89.7 83.5 Montserrat 102.5 86 135.1 118.6 30.5 59.6 30.5 59.6 102.5 86 135.1 118.6 Morocco 60.4 53.8 93 86.4 19 48 19 48 60.4 53.8 93 86.4 Mozambique 113.8 108.7 146.4 141.3 24.2 53.3 24.2 53.3 11.8 11.8 12.9 12.9 Myanmar (formerly Burma) 150.6 143.8 183.2 176.4 40.7 70.1 40.7 70.1 150.6 143.8 183.2 176.4 Namibia 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 109.8 88.9 142.4 121.5 Nauru 180.1 172.1 180.1 172.1 103.6 103.6 103.6 103.6 180.1 172.1 180.1 172.1 Nepal 91.1 86 123.7 118.6 61.1 91.3 61.1 91.3 91.1 86 123.7 118.6 Netherlands 26.1 15 58.7 47.6 2.9 33.8 0 33.8 1.69 1.69 21.4 21.4 New Caledonia 231.7 225.5 264.3 258.1 40.7 70.1 40.7 70.1 231.7 225.5 264.3 258.1 New Zealand (inc Chatham Islands) 44.5 33.2 77.1 65.8 2.9 33.8 0 33.8 1.69 1.69 24.2 24.2 Nicaragua 145 117.7 177.6 150.3 30.5 59.6 30.5 59.6 145 117.7 177.6 150.3 Niger 113.8 108.7 146.4 141.3 18.1 46.9 18.1 46.9 113.8 108.7 146.4 141.3 Nigeria 98.8 93 131.4 125.6 9.9 38.9 9.9 38.9 8.8 8.8 8.8 8.8 Niue 176.7 169.4 176.7 169.4 82.7 82.7 82.7 82.7 176.7 169.4 176.7 169.4 Norfolk Island 150.6 143.8 150.6 143.8 103.6 103.6 103.6 103.6 150.6 143.8 150.6 143.8 Northern Marianas 145 117.7 145 117.7 61.1 61.1 61.1 61.1 145 117.7 145 117.7 Norway 34.3 15 66.9 47.6 2.9 33.8 0 33.8 1.69 1.69 16.6 16.6 Oman 120.5 98.2 153.1 130.8 32.2 61.3 32.2 61.3 120.5 98.2 153.1 130.8 International Tariff Guide for Residential Customers Page 8

Friends Family Pakistan 35.7 31.3 68.3 63.9 6.1 11.1 6.1 11.1 6.3 6.3 10.6 10.6 Palau (The Republic of) 180.1 172.1 180.1 172.1 61.1 61.1 61.1 61.1 180.1 172.1 180.1 172.1 Palestinian National Authority 67.9 61.1 100.5 93.7 18.1 46.9 18.1 46.9 67.9 61.1 100.5 93.7 Panama 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 109.8 88.9 142.4 121.5 Papua New Guinea 113.8 108.7 146.4 141.3 82.7 111.7 82.7 111.7 113.8 108.7 146.4 141.3 Paraguay 109.8 88.9 142.4 121.5 24.2 53.3 24.2 53.3 109.8 88.9 142.4 121.5 Peru 109.8 88.9 142.4 121.5 40.7 70.1 40.7 70.1 109.8 88.9 142.4 121.5 Philippines 101.2 95.7 133.8 128.3 9.9 38.9 9.9 38.9 101.2 95.7 133.8 128.3 Poland 38.9 34.3 71.5 66.9 2.9 33.8 0 33.8 1.69 1.69 19.5 19.5 Portugal 32.9 27.4 65.5 60 2.8 33.7 0 33.8 1.69 1.69 22.4 22.4 Puerto Rico 66.2 57.1 66.2 57.1 5.6 5.6 5.6 5.6 1.69 1.69 1.69 1.69 Qatar 120.5 98.2 153.1 130.8 25.6 54.7 25.6 54.7 120.5 98.2 153.1 130.8 Reunion 113.8 108.7 146.4 141.3 18.1 46.9 18.1 46.9 113.8 108.7 146.4 141.3 Rodriguez Islands 150.6 143.8 150.6 143.8 30.5 30.5 30.5 30.5 150.6 143.8 150.6 143.8 Romania 71.8 64.6 104.4 97.2 5.8 33.6 5.8 33.6 71.8 64.6 104.4 97.2 Ross Island 87.7 74.7 87.7 74.7 30.5 30.5 30.5 30.5 87.7 74.7 87.7 74.7 Russian Federation 75.5 67.9 108.1 100.5 6.1 33.8 6.1 33.8 3.4 3.4 3.4 3.4 Rwandese Republic 113.8 108.7 146.4 141.3 24.2 53.3 24.2 53.3 113.8 108.7 146.4 141.3 Samoa (US) 180.1 172.1 180.1 172.1 30.5 30.5 30.5 30.5 180.1 172.1 180.1 172.1 Samoa (Western) 231.7 225.5 264.3 258.1 40.7 70.1 40.7 70.1 231.7 225.5 264.3 258.1 San Marino 57.1 50.9 57.1 50.9 2.7 2.7 0 0 57.1 50.9 57.1 50.9 Sao Tome Principe 180.1 172.1 212.7 204.7 103.6 132.7 103.6 132.7 180.1 172.1 212.7 204.7 Saudi Arabia 95.7 76.6 128.3 109.2 20 48.9 20 48.9 95.7 76.6 128.3 109.2 International Tariff Guide for Residential Customers Page 9

Friends Family Senegal 145 117.7 177.6 150.3 30.5 59.6 30.5 59.6 145 117.7 177.6 150.3 Serbia 57.1 50.9 89.7 83.5 18.1 46.9 18.1 46.9 57.1 50.9 89.7 83.5 Seychelles 145 117.7 177.6 150.3 18.1 46.9 18.1 46.9 145 117.7 177.6 150.3 Sierra Leone 116.3 94.1 148.9 126.7 25.6 54.7 25.6 54.7 11.8 11.8 23.7 23.7 Singapore 26.1 20.8 58.7 53.4 2.8 33.7 0 33.8 2.3 2.3 2.3 2.3 Sint Maarten 86 69.1 118.6 101.7 30.5 59.6 30.5 59.6 86 69.1 118.6 101.7 Slovak Republic 35 31 67.6 63.6 2.7 33.6 2.7 33.6 35 31 67.6 63.6 Slovenia 57.1 50.9 89.7 83.5 2.7 33.6 0 33.8 2.8 2.8 32.5 32.5 Solomon Islands 180.1 172.1 180.1 172.1 103.6 103.6 103.6 103.6 180.1 172.1 180.1 172.1 Somalia 180.1 172.1 212.7 204.7 61.1 91.3 61.1 91.3 180.1 172.1 212.7 204.7 South Africa 75.5 66.5 108.1 99.1 2.9 33.8 2.9 33.8 2.8 2.8 18.3 18.3 South Sudan 109.8 88.9 142.4 121.5 24.2 53.3 24.2 53.3 109.8 88.9 142.4 121.5 Spain (inc the Balearic Islands) 31.3 15 63.9 47.6 2.9 33.8 0 33.8 1.69 1.69 21.4 21.4 Sri Lanka 115.1 100.7 147.7 133.3 19 48 19 48 115.1 100.7 147.7 133.3 St Helena 176.7 169.4 176.7 169.4 103.6 103.6 103.6 103.6 176.7 169.4 176.7 169.4 St Kitts Nevis (formerly St Christopher) 87.7 74.7 120.3 107.3 18.1 46.9 18.1 46.9 87.7 74.7 120.3 107.3 St Lucia 30 27.1 62.6 59.7 9 37.9 9 37.9 9.4 9.4 19.5 19.5 St Pierre Miquelon 87.7 74.7 120.3 107.3 30.5 59.6 30.5 59.6 87.7 74.7 120.3 107.3 St Vincent the Grenadines 87.7 74.7 120.3 107.3 18.1 46.9 18.1 46.9 87.7 74.7 120.3 107.3 Sudan 109.8 88.9 142.4 121.5 24.2 53.3 24.2 53.3 109.8 88.9 142.4 121.5 Suriname 171.6 137.6 204.2 170.2 40.7 70.1 40.7 70.1 171.6 137.6 204.2 170.2 Swaziland 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 109.8 88.9 142.4 121.5 Sweden 26.1 23.7 58.7 56.3 2.9 33.8 0 33.8 1.69 1.69 23.1 23.1 International Tariff Guide for Residential Customers Page 10

Friends Family Switzerland 26.1 15 58.7 47.6 2.9 33.8 0 33.8 1.69 1.69 29 29 Syria 141.6 121.8 174.2 154.4 61.1 91.3 61.1 91.3 141.6 121.8 174.2 154.4 Taiwan 91.1 86 123.7 118.6 5.6 33.3 5.6 33.3 1.69 1.69 7.6 7.6 Tajikstan 113.8 108.7 146.4 141.3 24.2 53.3 24.2 53.3 113.8 108.7 146.4 141.3 Tanzania 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 109.8 88.9 142.4 121.5 Thailand 98.8 95.7 131.4 128.3 6.1 33.8 6.1 33.8 98.8 95.7 131.4 128.3 Togolese Republic (The) 145 117.7 177.6 150.3 30.5 59.6 30.5 59.6 145 117.7 177.6 150.3 Tokelau 231.7 225.5 231.7 225.5 82.7 82.7 82.7 82.7 231.7 225.5 231.7 225.5 Tonga 176.7 169.4 209.3 202 40.7 70.1 40.7 70.1 176.7 169.4 209.3 202 Trinidad Tobago 31.7 28.7 64.3 61.3 5.8 33.6 5.8 33.6 6.3 6.3 11.8 11.8 Tunisia 60.4 53.8 93 86.4 19 48 19 48 60.4 53.8 93 86.4 Turkey 34.3 28.8 66.9 61.4 8.6 37.6 8.6 37.6 8.8 8.8 16.6 16.6 Turkmenistan 107 99.1 139.6 131.7 24.2 53.3 24.2 53.3 107 99.1 139.6 131.7 Turks Caicos Is 102.5 86 135.1 118.6 18.1 46.9 18.1 46.9 102.5 86 135.1 118.6 Tuvalu 180.1 172.1 180.1 172.1 61.1 61.1 61.1 61.1 180.1 172.1 180.1 172.1 Uganda 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 11.8 11.8 11.8 11.8 Ukraine 67.9 61.1 100.5 93.7 18.1 46.9 18.1 46.9 67.9 61.1 100.5 93.7 United Arab Emirates 95.7 76.6 128.3 109.2 20 48.9 20 48.9 95.7 76.6 128.3 109.2 Uruguay 109.8 88.9 142.4 121.5 18.1 46.9 18.1 46.9 109.8 88.9 142.4 121.5 USA 21.8 15 21.8 15 2.9 2.9 0 0 1.69 1.69 1.69 1.69 Uzbekistan 88.9 83.8 121.5 116.4 18.1 46.9 18.1 46.9 88.9 83.8 121.5 116.4 Vanuatu 180.1 172.1 212.7 204.7 82.7 111.7 82.7 111.7 180.1 172.1 212.7 204.7 Venezuela 109.8 88.9 142.4 121.5 9 37.9 9 37.9 109.8 88.9 142.4 121.5 International Tariff Guide for Residential Customers Page 11

Friends Family Vietnam 176.7 169.4 209.3 202 61.1 91.3 61.1 91.3 176.7 169.4 209.3 202 Virgin Islands (UK) 87.7 74.7 120.3 107.3 30.5 59.6 30.5 59.6 87.7 74.7 120.3 107.3 Virgin Islands (US) 87.7 74.7 87.7 74.7 9 9 9 9 87.7 74.7 87.7 74.7 Wallis Futuna 230.6 219.2 230.6 219.2 103.6 103.6 103.6 103.6 230.6 219.2 230.6 219.2 Yemen (formerly Yemen AR and Yemen PDR) 145 117.7 177.6 150.3 40.7 70.1 40.7 70.1 145 117.7 177.6 150.3 Zambia 109.8 88.9 142.4 121.5 2.7 33.6 2.7 33.6 2.8 2.8 12.4 12.4 Zimbabwe 122.1 98.8 154.7 131.4 9.9 38.9 9.9 38.9 5.8 5.8 23.7 23.7 International Tariff Guide for Residential Customers Page 12

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