Training Program 2018 Where Education Meets Technology January December 2018
Training Program 2018 At Ziehm Imaging, we are strongly committed to our customers and their patients. Which means a lot more than developing top-of-the-range products. Through Ziehm Academy, we empower our partners with the knowledge, skills and insight they need to get the most out of our products. Our courses balance theory with hands-on experience to reveal the full benefits of our excep tional units. We look forward to welcoming you to our courses in 2018. Please register for our courses online at academy.ziehm.com 02 03
Clinical and Application Training 01 / Clinical and Application Training Empowering our distributors, sales partners and doctors Now offered as two separate courses, basis and advanced. The Basis training covers basic knowledge in anatomy and C-arm technology with an overview of the based systems. More experienced sales and application specialists can directly attend the Advanced training, covering cardiovascular applications, Hybrid room applications, image quality, 3D and navigation applications and DICOM. Please come to both courses for a complete overview. 04 05
Clinical and Application Training Basis Clinical & Application Basis Training en US 19 20 21 22 23 Mar. en DE 18 19 20 Apr. en DE 13 14 15 June en US 23 24 25 26 27 July en DE 05 06 07 Sept. en DE 05 06 07 Nov. Sales Training, Level 1 en US 17 18 19 20 Apr. en US 09 10 11 12 Oct. Learning goals Get an overview on user interface functions and system customization Share knowledge about clinical application workflows Bring sales and application specialists up to speed on Ziehm Imaging C-arms (positioning and applications incl.) Deepen knowledge about hybrid room applications Strengthen understanding of benefits and applications of intraoperative 3D imaging and navigation tools Refresh or deepen networking and DICOM skills across different configurations Apply strategies for image quality optimization in different applications OrthoScan Training en DE 06 Apr. en DE 11 July en DE 31 Oct. en DE 05 Dec. Advanced* Clinical & Application Advanced Training en DE 23 24 25 26 Apr. en DE 18 19 20 21 June en DE 10 11 12 13 Sept. Sales Training, Level 2 en US 12 13 14 June Super User Training on request For radiographers and others working in the OR with our C-arms who need a deeper understanding of the functions of the system and how those functions are implemented. This workshop will also concentrate on high sophisticated applications and how to handle them during critical conditions. Image Quality Workshop on request Empowering Clinical & Application specialists to deal with demanding image quality topics. This customized workshop will have tailored questions and answers as well as hands-on for a deeper understanding of Ziehm Imaging C-arms. NEW OrthoScan Sales Training This training provides sales staff with an overview of the OrthoScan product portfolio, selling strategies and the competitors in market. Prices on request. Practical experience between courses is strongly recommended. en: Course held in English DE: Course located in Germany (Nuremberg) US: Course located in United States of America (Orlando) / by invitation only * Prerequisite: Participants shall be familiar with the basic use of mobile C-arms. 06 07
Clinical and Application Training Jan. sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Feb. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Mar. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Apr. May 12 13 14 15 12 13 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 17 18 19 20 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 June July 01 02 03 04 05 06 07 08 09 10 12 13 14 15 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 12 13 14 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Aug. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Sept. 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Oct. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Nov. 12 13 14 15 16 17 18 19 20 21 23 23 24 25 26 27 28 29 30 Dec. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 31 08 09
Hospital Technicians Training 02 / Hospital Technicians Training Improving hospital in-house service These training courses are designed specifically for hospital technicians responsible for servicing our mobile C-arms. The engineers gain a deeper understanding of Ziehm Imaging product functionality, learning basic mobile C-arm maintenance procedures and the differences between the various hardware and software versions. These courses also cover all aspects of service strategies, from service levels to troubleshooting and fault detection. The knowledge gained during these courses allows in-house technicians to solve most commonly encountered issues quickly and efficiently. 10 11
Hospital Technicians Training Basis BioMed Training en US 05 06 07 08 09 Mar. en US 04 05 06 07 08 June en US 10 11 12 13 14 Sept. en US 10 11 12 13 14 Dec. / Solo de DE 09 10 Apr. en DE 04 05 June de DE 08 09 Oct. en DE 19 20 Nov. Learning goals Provide a technical overview of mobile C-arms and their components, incl. generator technology Adjustment of the C-arm, positioning and measurement of dose and dose protection Cover basic functionality of different hardware and software versions Explain service strategies, including service levels and trouble-shooting strategies and tips Provide hands-on software installation assistance DICOM configuration basics OrthoScan en US 20 Mar. en US 15 May en US 10 July en US 18 Sept. en DE > on demand, see website Advanced* Family Advanced Products de DE 11 12 13 Apr. en DE 06 07 08 June de DE 10 11 12 Oct. en DE 21 22 23 Nov. USA Hospital Technicians Training in USA On-site training for hospital technicians / engineers available in USA under the name of "BioMed Training". Please contact our Orlando office for information regarding BioMed training in the USA. Extended Hospital Technicians Training on request These extended courses are designed for hospital service technicians and engineers working with Ziehm Imaging s C-arms who would like a deeper insight into the technical architecture of these systems. Please contact Ziehm Academy if you need to be trained on this detailed level. NEW OrthoScan Hospital Technicians Training One day training for hospital technicians that need to provide first-level service support for OrthoScan FD systems. This course covers an overview on the components inside the system and their interaction. Prices on request. Practical experience between courses is strongly recommended. en: Course held in English de: Course held in German DE: Course located in Germany (Nuremberg) US: Course located in United States of America (Orlando) / by invitation only * Prerequisite: Participants shall be familiar with the basic use of mobile C-arm. 12 13
Hospital Technicians Training Jan. sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Feb. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Mar. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Apr. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 May 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 June July 01 02 03 04 05 06 07 08 09 10 04 05 06 07 08 12 13 14 15 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Aug. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Sept. 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Oct. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Nov. 12 13 14 15 16 17 18 19 20 21 23 23 24 25 26 27 28 29 30 Dec. 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 31 14 15
Technical Service Training 03 / Technical Service Training In-depth troubleshooting for our service partners and distributors These training courses have been designed specifically for technicians responsible for escalated service issues related to our mobile C-arms. It gives course participants an indepth understanding of the design and configuration of all hardware and software building blocks and how they interwork. We back up our theoretical coaching with hands-on training and troubleshooting exercises based on real error cases. These courses give service partners the technical foundation they need to solve complex issues in the field. 16 17
Technical Service Training Basis Learning goals Strengthen participants understanding of the different components of Ziehm Imaging s technologies including trouble-shooting strategies Provide hands-on software installation assistance and interactive workshops Give a technical overview of mobile C-arms and their technical set-up also covering generator technologies Deepen participants knowledge of different flat-panel technologies Facilitate the relevant skills for servicing our latest product innovations RFD Hybrid Edition and RFD 3D NEW Software Insights For service technicians who want to get insights into the software landscape of based systems. The practical part allows for common service tasks (e.g. performing software upgrades) as well as for software-related error finding and troubleshooting. NEW OrthoScan Technical Training Get an overview of the components inside OrthoScan systems and their interaction. This new hands-on course trains you on how to find and fix errors in the system as well as how to adjust and set up the system. Individual courses on request (FD) Vario 3D courses: Please register your interest for these classroom sessions within the relevant course area online and we will contact you when we have reached the minimum participant numbers. Individual US courses for Ziehm NaviPort, Testing and Troubleshooting: Please contact our office in Orlando. Basis Technology en DE 09 10 11 12 13 Apr. en DE 04 05 06 07 08 June en DE 23 24 25 26 27 July en DE 08 09 10 11 12 Oct. en DE 19 20 21 22 23 Nov. Ziehm Solo I. I. / FD en US 29 30 31 Jan.- 01 02 Feb. en US 30 Apr.- 01 02 03 04 May en US 30 31 July - 01 02 03 Aug. en US 29 30 31 Oct.- 01 02 Nov. Advanced* Rotating Anode Technology en DE 16 17 Apr. en DE 11 12 June en DE 30 31 July en DE 03 04 Dec. RFD Hybrid Edition en DE 23 24 25 26 Apr. en DE 18 19 20 21 June en DE 06 07 08 09 Aug. en DE 22 23 24 25 Oct. en DE 10 11 12 13 Dec. Expert Knowledge Update CAN Troubleshooting en DE 16 17 18 May en DE 04 05 06 July en DE 24 25 26 Oct. Ziehm 8000 Flat-Panel Technology en DE 18 19 20 Apr. en DE 13 14 15 June en DE 01 02 03 Aug. en DE 05 06 07 Dec. en DE 22 23 24 25 26 Jan. en DE 25 26 27 28 29 June en DE 05 06 07 08 09 Nov. en DE 10 11 12 13 14 Dec. DE: Service Technicians who need to be trained on Ziehm Solo units should take the classroom sessions for Basis and Rotating Anode Technology plus the online Ziehm Solo Shortcut interactive module. RFD 3D RFD Hybrid Edition / RFD 3D (FD) Vario 3D en DE 25 26 June en DE 26 27 Apr. en DE 21 22 June en DE 09 10 Aug. en DE 25 26 Oct. en DE 13 14 Dec. en US 12 13 14 15 16 Feb. en US 14 15 16 17 18 May en US 13 14 15 16 17 Aug. en US 12 13 14 15 16 Nov. OrthoScan Training en US 20 21 22 Feb. en DE 04 05 Apr. en DE 09 10 July en US 21 22 23 Aug. en DE 29 30 Oct. en DE 03 04 Dec. Ziehm NaviPort (RFD 3D) en DE 04 05 06 Apr. en DE 27 28 29 June en DE 13 14 15 Aug. en DE 29 30 31 Oct. en DE 17 18 19 Dec., Vision R, Vision RFD en US 05 06 07 08 09 Feb. en US 07 08 09 10 11 May en US 06 07 08 09 10 Aug. en US 05 06 07 08 09 Nov. Software Insights en DE 14 15 Mar. en DE 14 15 May en DE 02 03 July en DE 22 23 Oct. Prices on request. Practical experience between courses is strongly recommended. en: Course held in English de: Course held in German DE: Course located in Germany (Nuremberg) US: Course located in United States of America (Orlando) / by invitation only * Prerequisite: Participants shall be familiar with the basic use of mobile C-arms. 18 19
Technical Service Training Jan. sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su mo tu we th fr sa su 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Feb. Mar. 05 06 07 08 09 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Apr. May June July Aug. Sept. 12 13 14 15 04 05 06 12 13 01 02 03 04 05 06 07 08 09 10 12 13 14 15 12 01 02 03 06 07 08 09 10 06 07 08 09 01 02 03 04 05 06 07 08 09 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 26 27 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 14 15 16 17 18 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 21 22 25 26 27 28 29 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 30 31 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 13 14 15 16 17 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Oct. Nov. Dec. 12 13 14 05 06 07 08 09 12 13 14 15 16 03 04 10 11 12 13 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 22 23 25 26 29 30 24 25 26 29 30 31 12 13 14 15 16 17 18 19 20 21 23 23 24 25 26 27 28 29 30 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 31 20 21
Basis Technology (5 days) Rotating Anode Technology (2 days) R Ziehm Solo Ziehm Solo FD RFD RFD Hybrid Edition RFD 3D FD FD Vario 3D Vario 3D Ziehm Solo I. I. / FD (virtual course) RFD Hybrid Edition (3.5 days) RFD 3D (1.5 days) Your course and registration Your course fee includes the following: course notes, any supporting material (if applicable), relevant clinical case studies, certificate on completion, hotel (booked by Ziehm Academy), lunch and refreshments. A typical course schedule is from 9 am to 5 pm with lunch and refreshment breaks. To ensure you receive the highest quality of delivery, we limit the number of participants per course. As a result, registration and allocation of course places is done on a first come, first served basis. Upon registration you will receive an e-mail acknowledging your registration. A final and binding e-mail confirming attendance, along with course agenda, hotel details, invoice, etc. will follow. Updates and amendments to courses and classroom sessions can be found online at academy.ziehm.com. This overview shows which training courses are required in order to carry out maintenance and repair on specific units (not valid for US). Flat-Panel Technology (3 days) (FD) Vario 3D (2 days) Terms and Conditions / Cancellation Policy: Changes to course bookings must be received in writing (Ziehm Imaging GmbH, Academy, Donaustr. 31, 90451 Nuremberg) or by e-mail (academy@ziehm.com) at least 3 weeks before the scheduled course date. Prior to this date, participants may exchange their course for another course to the same value on a different date. Participants who cancel within less than 3 weeks before the scheduled course date incur the full course fee. Participant substitutions are permitted. Cancellations due to exceptional circumstances are dealt with on a case-by-case basis. Ziehm Imaging GmbH reserves the right to alter the course schedule, dates, location, accommodation and trainer. We accept no responsibility for any direct or incidental costs incurred. The full course fee will be refunded if Ziehm Imaging GmbH cancels a course and is unable to offer an alternative course date. 22 23
interactive learning interactive learning Wherever. Whenever. Wherever. Whenever. Book your classroom session online You can sign-up for a training course at our Interactive Learning Platform academy.ziehm.com. This portal provides detailed information on all offered training courses, including course descriptions, classroom sessions and interactive learning materials. The training calendar is always up to date on the platform. To sign-up for a training course, you need to set up a personalized user account first. Click the Login button in the upper right corner to open the account registration form. As soon as your account has been confirmed, you can take interactive learning modules and sign-up for the classroom sessions you are interested in by using a web form. Registration for classroom sessions closes three weeks before start date. Ziehm Interactive Learning We have brought our technical and application experts together to create an appealing interactive learning program that allows you to acquire and refresh your knowledge of our products wherever and whenever. The interactive learning modules have been designed for your self-study and as preparation before attending a classroom training session. This allows us to consolidate theory and invest more time into practical hands on training on the unit and troubleshooting exercises with real-life examples. With this new training concept, you will be perfectly prepared for day-today work with our innovative C-arms. Please visit the platform at academy.ziehm.com to see which interactive learning modules need to be taken as preparation for your classroom training session. 24 25
Visit Ziehm Academy at academy.ziehm.com for a detailed list of our courses. You can also check the exact syllabus of individual courses and find out when and where they are being held. You can register for all our courses online. If you are interested in a customized course, please contact us directly. We would be delighted to provide you with more information. Ziehm Academy is the training and educational centre of Ziehm Imaging GmbH. Ziehm Imaging GmbH Donaustrasse 31 90451 Nuremberg Germany Ziehm Academy Isarstrasse 40 90451 Nuremberg Germany Phone +49 911 2172 0 Fax +49 911 2172 390 academy@ziehm.com www.ziehm.com