2ZR-FXE Engine Oil Consumption Repair Procedure

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T-SB-0169-16 November 16, 2016 Service Category Engine/Hybrid System Section Engine Mechanical Market USA Applicability YEAR(S) MODEL(S) ADDITIONAL INFORMATION 2010, 2012-2014 Prius PHV 2012-2014 Prius V 2010-2014 Prius Introduction NOTE Service Bulletin No. T-SB-0168-16 2ZR-FXE Engine Oil Consumption Inspection Procedure MUST be performed BEFORE continuing with the procedure in this bulletin. Some 2010 2014 model year Prius PHV, Prius V, and Prius vehicles equipped with the 2ZZ-FXE engine may exhibit engine oil consumption. The piston and piston ring assembly have been changed to reduce the potential for oil consumption. Follow the Repair Procedure in this bulletin to address this condition. Production Change Information This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown below. MODEL DRIVETRAIN PRODUCTION CHANGE EFFECTIVE VIN Prius Prius PHV Prius V 2ZR-FXE JTDKN3DU#E0358779 JTDKN3DU#E1791355 JTDKN3DP#E3055768 JTDZN3EU#E3339374 JTDZN3EU#EJ001475 Page 1 of 20

T-SB-0169-16 November 16, 2016 Page 2 of 20 Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 EG1633 R & R Piston and Ring Set 16.6 13101-37120 11 99 APPLICABLE WARRANTY This repair is covered under the Toyota Powertrain Warranty. This warranty is in effect for 60 months or 60,000 miles, whichever occurs first, from the vehicle s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin. Parts Information PART NUMBER PART NAME QTY PREVIOUS NEW 13101-37120 13101-37240 Piston 4 13011-37110 13011-37260 Piston Ring Set 1 04111-37315 Gasket Kit 1 04152-37010 04152-YZZA6 Filter, Oil 1 90177-22001 90080-17238 Nut (Front Axle Shaft) 2 90521-33002 90080-52017 Ring, Hole Snap (for Front Drive Shafts) 2 90468-16029 90468-A0003 Pin, Cotter (Lower Ball Joint) for Prius, Prius PHV 2 95381-02525 Pin, Cotter (Lower Ball Joint) for Prius V 2 90468-16017 Pin, Cotter (Tie Rod) 2 Additional Parts: Only As Needed PART NUMBER PART NAME QTY 13201-39185 13201-09A30 Rod Sub-Assy, Connecting 13041-37010-0X 13041-0T010-0X Bearing, Connecting Rod 13265-22020 Bolt, Connecting Rod 90910-02166 90910-A2011 Bolt, Cylinder Head As Needed 90201-10344 Washer, Plate, Cylinder Head 90501-35037 90501-A0005 Exhaust Compression Ring

T-SB-0169-16 November 16, 2016 Page 3 of 20 Required Tools & Equipment REQUIRED TOOLS & MATERIAL PART NUMBER QUANTITY ILSAC GF-4 Multi-grade SAE 0W-20 4.7 liters (5.0 US qts) FIPG Sealant 00295-00103 As Needed Super Long Life Coolant (SLLC) 00272-SLLC2 As Needed Three Bond 1324 As Needed Green Plastigage As Needed Cylinder Ridge Reamer 1 Torque Wrench 1 Piston Ring Compressor 1 Piston Heater 1 Torque Yield Wrench 1 Piston Ring Expander 1 Caliper Gauge 1 Large Brass Punch 1 Engine Stand 1 Feeler Gauge 1 Precision Straight Edge 1 Thread Chaser As Needed SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY Gasket Seal Cutter* 09032-00100 1 Cylinder Head Bolt Wrench 09205-16011 1 * Essential SST. NOTE Additional SSTs may be ordered by calling 1-800-933-8335.

T-SB-0169-16 November 16, 2016 Page 4 of 20 Required Tools & Equipment (Continued) REQUIRED EQUIPMENT SUPPLIER PART NUMBER QTY Techstream 2.0* TS2UNIT Techstream Lite ADE TSLITEPDLR01 1 Techstream Lite (Green Cable) TSLP2DLR01 * Essential SST. NOTE Only ONE of the Techstream units listed above is required. Software version 11.20.019 or later is required. Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. Repair Procedure NOTE Removal and replacement of automatic transmission fluid is unnecessary and is NOT covered under this bulletin. 1. Remove the engine assembly. Refer to the Technical Information System (TIS), applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Engine Assembly: Removal 2010 / 2012 / 2013 / 2014 Prius PHV: Engine Assembly: Removal 2012 / 2013 / 2014 Prius V: Engine Assembly: Removal 2. Remove the intake manifold. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Engine/Hybrid System Intake/Exhaust 2ZR-FXE Intake/Exhaust: Intake Manifold: Removal

T-SB-0169-16 November 16, 2016 Page 5 of 20 2010 / 2012 / 2013 / 2014 Prius PHV: Engine/Hybrid System Intake/Exhaust 2ZR-FXE Intake/Exhaust: Intake Manifold: Removal 2012 / 2013 / 2014 Prius V: Engine/Hybrid System Intake/Exhaust 2ZR-FXE Intake/Exhaust: Intake Manifold: Removal 3. Disassemble the engine. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Engine Unit: Disassembly 2010 / 2012 / 2013 / 2014 Prius PHV: Engine Unit: Disassembly 2012 / 2013 / 2014 Prius V: Engine Unit: Disassembly 4. Remove the cylinder head. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Cylinder Head Gasket: Removal 2010 / 2012 / 2013 / 2014 Prius PHV: Cylinder Head Gasket: Removal 2012 / 2013 / 2014 Prius V: Cylinder Head Gasket: Removal

T-SB-0169-16 November 16, 2016 Page 6 of 20 5. Remove the pistons from the connecting rods. A. Remove the piston sub-assemblies with connecting rod. (1) Using a ridge reamer, remove ALL the carbon from the top of the cylinder. Figure 1. (2) Check that the matchmarks on the connecting rod and cap are aligned to ensure correct reassembly. Figure 2. HINT The matchmarks on the connecting rods and caps are provided for ensuring correct reassembly. 1 Matchmark

T-SB-0169-16 November 16, 2016 Page 7 of 20 (3) Using SST 09205-16011, uniformly loosen the 2 bolts. Figure 3. 1 SST (4) Using the 2 removed connecting rod cap bolts, remove the connecting rod cap and lower bearing by moving the connecting rod cap right and left. HINT Keep the lower bearing inserted in the connecting rod cap. (5) Inspect the connecting rod oil clearance. a. Clean the crank pin and bearing. b. Check the crank pin and bearing for pitting and scratches. c. Lay a strip of Plastigage on the crank pin. Figure 4. 1 Plastigage

T-SB-0169-16 November 16, 2016 Page 8 of 20 d. Check that the front mark of the connecting rod cap is facing forward. Figure 5. 1 Front Mark e. Install and alternately tighten the bolts of the connecting rod cap in several steps. Torque: 20 N*m (204 kgf*cm, 15 ft*lbf) SST: 09205-16011 Figure 6. NOTE The connecting cap bolts should be tightened in 2 progressive steps. 1 SST

T-SB-0169-16 November 16, 2016 Page 9 of 20 f. Mark the front of the connecting rod cap bolts with paint. Retighten the cap bolts by 90 as shown. Figure 7. 1 Paint Mark 2 90 3 Engine Front g. Remove the 2 bolts and connecting rod cap.

T-SB-0169-16 November 16, 2016 Page 10 of 20 h. Measure the Plastigage at its widest point. Standard Oil Clearance: 0.014 to 0.038 mm (0.000551 to 0.00150 in.) Maximum Oil Clearance: 0.070 mm (0.00276 in.) If the oil clearance is greater than the maximum, replace the connecting rod bearings. If necessary, inspect the crankshaft. NOTE Completely remove the Plastigage after the measurement. NOTICE If replacing a bearing, replace it with one that has the same number as its respective connecting rod cap. Each bearing s standard thickness is indicated by a 1, 2, or 3 mark on its surface. Standard Connecting Rod Large End Bore Diameter: Figure 8. MARK SPECIFIED CONDITION 1 47.000 to 47.008 mm (1.85039 to 1.85071 in.) 2 47.009 to 47.016 mm (1.85074 to 1.85102 in.) 3 47.017 to 47.024 mm (1.85106 to 1.85133 in.) Standard Connecting Rod Bearing Thickness: MARK SPECIFIED CONDITION 1 1.489 to 1.493 mm (0.05862 to 0.05878 in.) 2 1.494 to 1.497 mm (0.05882 to 0.05894 in.) 3 1.498 to 1.501 mm (0.05898 to 0.05909 in.) Standard Crankshaft Pin Diameter: MARK 1 2 3 SPECIFIED CONDITION 43.992 to 44.000 mm (1.7320 to 1.7323 in.) 1 Plastigage 2 1, 2, or 3 Mark

T-SB-0169-16 November 16, 2016 Page 11 of 20 (6) Push the piston, connecting rod assembly, and upper bearing through the top of the cylinder block. HINT Keep the bearing, connecting rod, and cap together. Arrange the piston and connecting rod assemblies in the correct order. (7) Repeat for the other 3 piston/connecting rod assemblies. B. Remove the connecting rod bearings. HINT Arrange the removed parts in the correct order. C. Inspect the cylinder bore for abnormal damage. Visually check the cylinder bore for the presence of crosshatch. If the cylinder bore has visible crosshatch, the cylinder block is OK to re-use. Confirm that ONLY light vertical marks are present, if any. NOTE It is normal for an in-service block to have light markings present from carbon and should NOT be interpreted as excessive cylinder wall scratches. ONLY replace the short block if multiple, severe scratches are present. Do NOT hone the cylinder walls. D. Using a screwdriver, pry out the 2 piston pin snap rings. Figure 9. HINT If necessary, sublet the following specialized and precision operations to a local engine machining shop.

T-SB-0169-16 November 16, 2016 Page 12 of 20 E. Remove the piston. (1) Gradually heat the piston to approximately 176 to 194 F (80 to 90 C). Figure 10. HINT If necessary, sublet the following specialized and precision operations to a local engine machining shop. (2) Using a plastic hammer and brass bar, lightly tap out the piston pin and remove the connecting rod. Figure 11. NOTICE The piston, pin and connecting rod are a matched set. Arrange the piston, pins, rings, and connecting rods, and bearings in the correct order. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Cylinder Block: Disassembly 2010 / 2012 / 2013 / 2014 Prius PHV: Cylinder Block: Disassembly 2012 / 2013 / 2014 Prius V: Cylinder Block: Disassembly

T-SB-0169-16 November 16, 2016 Page 13 of 20 6. Inspect the connecting rod and bearings to determine if parts are suitable for re-use. HINT If necessary, sublet the following specialized and precision operations to a local engine machining shop. A. Using a caliper gauge, measure the connecting rod small end bore diameter. Standard Connecting Rod Small End Bore Diameter: 20.012 to 20.021 mm (0.78787 to 0.78823 in.) Ensure the connecting rod small end bore diameter measurement is within specification for the piston bore diameter. Replace the connecting rod. Figure 12. B. Inspect the connecting rod bolt. Using vernier calipers, measure the tension portion diameter of the bolt. Standard diameter: 6.6 to 6.7 mm (0.260 to 0.264 in.) Minimum diameter: 6.4 mm (0.252 in.) If the diameter is less than the minimum, replace the connecting rod bolt. Figure 13.

T-SB-0169-16 November 16, 2016 Page 14 of 20 7. Using a screwdriver, install a NEW snap ring at one end of the piston pin hole. Figure 14. HINT Make sure that the end gap of the snap ring is NOT aligned with the pin hole cutout portion of the piston. 1 Service Hole 8. Gradually heat the piston to approximately 80 to 90 C (176 to 194 F). 9. Align the front marks of the piston and connecting rod, insert the connecting rod into the piston, and then push in the piston pin with your thumb until the pin comes into contact with the snap ring. Figure 15. HINT The piston and pin are a matched set. 1 Front Mark 10. Using a screwdriver, install a NEW snap ring on the other end of the piston pin hole. HINT Make sure that the end gap of the snap ring is NOT aligned with the pin hole cutout portion of the piston.

T-SB-0169-16 November 16, 2016 Page 15 of 20 11. Check the fitting condition between the piston and piston pin by trying to move the piston back and forth on the piston pin. Figure 16. 12. Install the NEW Piston Rings Set. Figure 17. NOTE 3 piece oil control ring installation procedure is NOT included in the Repair Manual. Follow the steps below to install the piston rings and refer to the Repair Manual for ALL other reassembly steps. 1 Upper Oil Ring Side Rail 2 Oil Ring Expander 3 Lower Oil Ring Side Rail

T-SB-0169-16 November 16, 2016 Page 16 of 20 A. Install the oil ring expander and 2 oil ring side rails by hand. NOTE When installing the oil expander ring, do NOT overlap the ends. Figure 18. 1 Push Oil Ring Expander Surface Into Piston With Thumb 4 NG Condition 2 Normal Condition 5 Do NOT Overlap 3 Align End of Ring

T-SB-0169-16 November 16, 2016 Page 17 of 20 B. Using a piston ring expander, install the No. 1 compression ring and No. 2 compression ring with the code mark positioned as shown. Figure 19. NOTE Install the No. 2 compression ring with the code mark facing upward. A Code Mark 1 No. 1 Compression Ring 2 No. 2 Compression Ring 3 Upward

T-SB-0169-16 November 16, 2016 Page 18 of 20 C. Position the piston rings so that the ends are as shown. Figure 20. A B TMC Made TMMK Made 1 No. 1 Compression Ring 2 No. 2 Compression Ring 3 Oil Ring Expander 4 Upper Side Rail Oil Control Ring 5 Lower Side Rail Oil Control Ring 6 Front Mark 7 Front Side

T-SB-0169-16 November 16, 2016 Page 19 of 20 13. Reassemble the cylinder block. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Cylinder Block: Reassembly 2010 / 2012 / 2013 / 2014 Prius PHV: Cylinder Block: Reassembly 2012 / 2013 / 2014 Prius V: Cylinder Block: Reassembly 14. Install the cylinder head. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Cylinder Head Gasket: Installation 2010 / 2012 / 2013 / 2014 Prius PHV: Cylinder Head Gasket: Installation 2012 / 2013 / 2014 Prius V: Cylinder Head Gasket: Installation 15. Reassemble the engine. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Engine/Hybrid System Engine Unit 2ZR-FXE Engine Mechanical: Engine Unit: Reassembly 2010 / 2012 / 2013 / 2014 Prius PHV: Engine/Hybrid System Engine Unit 2ZR-FXE Engine Mechanical: Engine Unit: Reassembly 2012 / 2013 / 2014 Prius V: Engine/Hybrid System Engine Unit 2ZR-FXE Engine Mechanical: Engine Unit: Reassembly

T-SB-0169-16 November 16, 2016 Page 20 of 20 16. Install the intake manifold. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Engine/Hybrid System Intake/Exhaust 2ZR-FXE Intake/Exhaust: Intake Manifold: Installation 2010 / 2012 / 2013 / 2014 Prius PHV: Engine/Hybrid System Intake/Exhaust 2ZR-FXE Intake/Exhaust: Intake Manifold: Installation 2012 / 2013 / 2014 Prius V: Engine/Hybrid System Intake/Exhaust 2ZR-FXE Intake/Exhaust: Intake Manifold: Installation 17. Install the engine assembly. Refer to TIS, applicable model and model year Repair Manual: 2010 / 2011 / 2012 / 2013 / 2014 Prius: Engine Assembly: Installation 2010 / 2012 / 2013 / 2014 Prius PHV: Engine Assembly: Installation 2012 / 2013 / 2014 Prius V: Engine Assembly: Installation 18. Perform Health Check using Techstream and test drive the vehicle to confirm normal operation.