Rear Differential Coupling Growl Noise

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T-SB-0080-13 Rev1 June 14, 2013 Service Category Drivetrain Section Axle/Differential Market USA Applicability YEAR(S) MODEL(S) ADDITIONAL INFORMATION 2006 2012 RAV4 Drive Type(s): 4WD Transmission(s): 5AT, 4AT REVISION NOTICE May 2, 2016 Rev1: The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Introduction Some 2006 2012 model year 4WD RAV4 vehicles may exhibit a growl type noise from the rear differential coupling when driving as a result of contamination to the front bearing. Follow the procedure in this bulletin to address this condition. Production Change Information This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown below. MODEL DRIVETRAIN ENGINE PLANT* PRODUCTION CHANGE EFFECTIVE VIN** RAV4 4WD 2GR-FE 2AR-FE 2GR-FE 2AR-FE 2GR-FE 2AR-FE TMMC Tahara Shokki 2T3#K4DV#CW086571 2T3#F4DV#CW249854 JTM#K4DV#C5109638 JTM#F4DV#C5057661 JTM#K4DV#CD019399 JTM#F4DV#CD045856 * Plant Code (11th digit): W = TMMC, 5 = Tahara, D = Shokki. ** For detailed information on VINs, please reference the 2012 VIN Decoder Chart found on the Technical Information System (TIS), under Reference Information: Technician Group. Page 1 of 20

T-SB-0080-13 Rev1 June 14, 2013 Page 2 of 20 Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 DL1300 Inspect and Replace Rear Differential Coupling Only 2.0 41303-42020 41303-42021 41303-42022 DL1301 Inspect and Repair Rear Differential Coupling 3.2 41302-42050 91 99 APPLICABLE WARRANTY ThisrepairiscoveredundertheToyotaPowertrainWarranty. Thiswarrantyisineffectfor60 months or 60,000 miles, whichever occurs first, from the vehicle s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin. Parts Information PREVIOUS 41303-42020 41303-42021 41303-42022 PART NUMBER NEW PART NAME 41302-42050 Cover Sub-Assy 1 90304-94005 Dust Seal 1 90179-08197 Nut 2 41252-42020 1 Deflector 41252-42013 1 12157-10010 Drain/Fill Plug Gasket 2 41303-42023 Coupling Sub-Assy 1 QTY NOTE When ordering Deflector be sure to order the correct part number based on original deflector shape as shown below. The Linear Solenoid Yoke of Coupling Sub-Assy PN 41303-42023 has 2 mounting holes while original has 3. This is by design.

T-SB-0080-13 Rev1 June 14, 2013 Page 3 of 20 Parts Information (Continued) Figure 1. For This Deflector Type, Use P/N 41252-42020 Figure 2. For This Deflector Type, Use P/N 41252-42013 Required Tools & Equipment REQUIRED MATERIAL FIPG Sealant: Three Bond 1281, or Equivalent Gear Oil* QUANTITY As Needed 0.48 0.58 U.S. qts, 0.40 0.48 lmp. qts (0.45 0.55 liters) * For detailed information on Gear Oil, please reference the 2006-2009 MY Fluid Specifications / 2010-2013 MY Fluid Specifications charts found on TIS, under Reference Information: Technician Group. Replacer Set 2** (Replacer 89) SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY 09950-60020-01 (09951-00890-01) Crankshaft Rear Oil Seal Replacer** 09223-15030 1 Oil Seal and Bearing Replacer** 09518-36030-01 1 Handle Set** 09950-70010 1 Rear Axle Shaft Bearing Remover** 09527-10011-01 1 Universal Puller Set "B"** (Hanger 150) (Slide Arm) (Claw No. 1) (Hanger 200) (Holder) (Center Bolt 200) ** Essential SST. 09950-40011 (09951-04010) (09952-04010) (09955-04011) (09951-04020) (09958-04011) (09953-04030) 1 1

T-SB-0080-13 Rev1 June 14, 2013 Page 4 of 20 Required Tools & Equipment (Continued) NOTE Additional SSTs may be ordered by calling 1-800-933-8335. REQUIRED EQUIPMENT SUPPLIER PART NUMBER QTY ChassisEAR (or equivalent) ADE JSPSM06606 (JS Products) 1 NOTE A mechanic s stethoscope or similar tool may be used in place of ChassisEAR. ChassisEAR may be ordered by calling Approved Dealer Equipment(ADE) at 1-800-368-6787.

T-SB-0080-13 Rev1 June 14, 2013 Page 5 of 20 Repair Procedure Overview Confirm the condition. Remove rear differential coupling. Inspect rear differential coupling assembly. Replace or rebuild rear differential coupling assembly. Confirm repair. Repair Procedure 1. Confirm the condition. Is there a growl type noise coming from the rear of the vehicle when driving? YES Continue to step 2. NO This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. 2. Install ChassisEAR and test drive, or use a stethoscope with the vehicle on a lift and confirm the noise is loudest from the rear differential coupling assembly. Is the noise loudest from the rear differential coupling? YES Continue to step 3. NO This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. 3. Remove the rear differential coupling. A. Drain rear differential fluid. Drain Plug Torque: 39 N*m (398 kgf*cm, 29 ft*lbf) B. Remove the rear propeller shaft. Refer to the Technical Information System (TIS), applicable model and model year Repair Manual: 2006 / 2007 / 2008 / 2009 / 2010 / 2011 / 2012 RAV4: Drivetrain Drive Shaft/Propeller Shaft Propeller Shaft: Propeller Shaft Assembly: Removal

T-SB-0080-13 Rev1 June 14, 2013 Page 6 of 20 C. Remove the 4 stud bolts. Figure 3. Using a double nut configuration, with new nuts, remove the 4 studs from the rear differential coupling. HINT Use a wooden or plastic hammer/mallet handle to protect the stud threads and hold the coupling when loosening the stud bolts. Once the stud bolt is removed, loosely thread the stud bolt back into the coupling toallowforremovaloftheotherstudbolts. Figure 4. D. Support the rear differential with a floor jack. E. Remove the 4 bolts from the rear differential No. 1 and No. 2 supports to allow clearance to remove the differential coupling. Figure 5. F. Remove the 4 bolts and differential coupling assembly.

T-SB-0080-13 Rev1 June 14, 2013 Page 7 of 20 4. Inspect the rear differential coupling assembly. NOTE Use the following criteria to determine if the rear differential coupling will be rebuilt or replaced. If the rear differential coupling body assembly shows any of the issues noted below, the rear differential coupling assembly CANNOT be rebuilt and must be replaced as an assembly. By comparing the part to Figures 6-10 below, can the rear differential coupling be rebuilt YES Continue to step 6. Remove the rear differential coupling cover assembly. NO Continue to step 5. Replace the rear differential coupling assembly. Figure 6. Damage Where Propeller Shaft Contacts Coupling Body Figure 7. Excessive Rust/Corrosion Buildup on Top of Coupling Body Figure 8. Rust/Corrosion on Inside of Coupling Body Figure 9. Excessive Rust/Corrosion Buildup on Edge of Coupling Body

T-SB-0080-13 Rev1 June 14, 2013 Page 8 of 20 Figure 10. Rear Differential Coupler Body Is Dark in Color 5. Replace the rear differential coupling assembly. A. Install the coupling shim (use same shim from disassembly). B. Install the coupling conical spring washer to the rear differential carrier. Figure 11. 1 Transmission Coupling Conical Spring Washer

T-SB-0080-13 Rev1 June 14, 2013 Page 9 of 20 C. Clean the rear differential coupling and rear differential seal surfaces, then apply seal packing in a continuous line, 2 3 mm (0.08 0.12 in.) in diameter, to the rear differential coupling. FIPG Sealant: Three Bond 1281, or equivalent Figure 12. NOTE Install the rear differential coupling within 3 minutes of applying seal packing. 1 Seal Packing 2 2 3 mm D. Install the coupling to the rear differential with 4 bolts. Torque: 19.6 N*m (200 kgf*cm, 14 ft*lbf) E. Install the 4 bolts from the rear differential No. 1 and No. 2 supports. Torque: 55 N*m(561 kgf*cm, 41 ft*lbf) Figure 13. F. Using a double nut configuration, install 4 stud bolts to the rear differential coupling. G. Fill rear differential assembly with oil. Torque: 39 N*m (398 kgf*cm, 29 ft*lbf) NOTICE Besuretocleanoffanyoilthatmayhavedrippedontotheexhaustpipeduringtheoil fill procedure.

T-SB-0080-13 Rev1 June 14, 2013 Page 10 of 20 H. Install the rear propeller shaft. Refer to TIS, applicable model and model year Repair Manual: 2006 / 2007 / 2008 / 2009 / 2010 / 2011 / 2012 RAV4: Drivetrain Drive Shaft/Propeller Shaft Propeller Shaft: Propeller Shaft Assembly: Installation I. Test drive the vehicle and confirm the repair. 6. Remove the rear differential coupling cover and bearing assembly. A. Using a hydraulic press and the SST, place the rear differential coupling on the SST with only the cover in contact with the SST. SST: 09527-10011-01 Figure 14. 1 Rear Differential Coupling Cover 2 Rear Differential Coupling Body

T-SB-0080-13 Rev1 June 14, 2013 Page 11 of 20 B. Using the SSTs, slowly press the rear differential coupling body out of the cover assembly. SST: 09951-00890-01 SST: 09950-70010 Figure 15. CAUTION Take care to support the rear differential couplingbodyasitispressedout. 1 SST 09950-70010 2 SST 09951-00890-01 3 Rear Differential Coupling Cover C. If the bearing assembly stays on the rear differential coupling body, use the SSTs to remove the bearing. SST: 09950-40011(09951-04010, 09952-04010, 09955-04011, 09951-04020, 09958-04011, 09953-04030) SST: 09951-00890-01 Figure 16. NOTE If the bearing stayed inside the rear differential cover, proceed to step 7. 1 SST 09950-40011 2 Bearing 3 Rear Differential Coupling Body Assembly 4 SST 09951-00890-01

T-SB-0080-13 Rev1 June 14, 2013 Page 12 of 20 7. Inspect the rear differential coupling body bearing press surface. A. If there is rust or corrosion from the yellow line or above, the coupling CAN be rebuilt. B. If there is rust or corrosion below the yellow line, the coupling CANNOT be rebuilt. Replace the rear differential coupling assembly. Go to step 5. Figure 17. See Figures 18 and 19 for general guidelines. HINT Some coupling bodies may have a slightly shorter bearing press surface, but all coupling bodies will have a machined center line (Red) that can be used to find the Yellow line. 1 Yellow Line = Approximate Center Line Between RedLineandTopofCouplingBody 2 Red Line = Approximate Center Line of Bearing Press Surface(Machined Line) 3 Bearing Press Surface

T-SB-0080-13 Rev1 June 14, 2013 Page 13 of 20 Figure 18. Examples of Coupling Bodies that Are OK to Rebuild Figure 19. Examples of Coupling Bodies that CANNOT Be Rebuilt

T-SB-0080-13 Rev1 June 14, 2013 Page 14 of 20 C. Based on the inspection criteria, can the rear differential coupling be rebuilt? YES Continue to step 8. Begin the rebuild process. NO Go to step 5 (page 7). Replace the rear differential coupling assembly. 8. Rebuild the rear differential coupling. A. Clean the coupling body assembly, prior to assembly, to remove any loose debris. B. Set the new coupling cover onto the coupling body and place the coupling body onto the SST. SST: 09527-10011-01 NOTICE BesuretheSSTissupportingthecouplingbody,NOTthecouplingcover. Be sure coupling is sitting level on SST 09527-10011-01. Figure 20. Figure 21. 1 Coupling Body 1 Coupling Body 2 New Coupling Cover with Bearing 2 Coupling Cover 3 SST 3 SST

T-SB-0080-13 Rev1 June 14, 2013 Page 15 of 20 C. Using a press and the SSTs, slowly press the new coupling cover with the bearing onto the coupling body. SST: 09527-10011-01 SST: 09223-15030 SST: 09950-70010 Figure 22. Press the bearing and cover assembly onto the coupling body until the bearing is fully seated against the coupling body. NOTE Be sure the coupling body is level before pressing on the coupling cover with the bearing. 1 SST 09950-70010 2 SST 09223-15030 3 Coupling Cover Assembly 4 Coupling Body Assembly 5 SST 09527-10011-01

T-SB-0080-13 Rev1 June 14, 2013 Page 16 of 20 D. Install the dust seal. (1) Place the dust seal onto the coupling assembly as level as possible, and with the lip facing up as seen in Figure 23. NOTICE TakecautionNOTtotouchthelipoftheseal,orcontaminatethelipwithdebris. BesuretheSSTissupportingthecouplingbody,NOTthecouplingcover. Be sure coupling is sitting level on SST 09527-10011-01. Figure 23. Figure 24. 1 Coupling Body 1 Dust Seal 2 Coupling Cover 3 Coupling Body 2 Coupling Cover 3 SST

T-SB-0080-13 Rev1 June 14, 2013 Page 17 of 20 (2) Place the SSTs onto the dust seal flat surface. SST: 09518-36030-01 SST: 09950-70010 NOTICE Be sure that SST 09518-36030-01 is clean of debris that can contaminate the lip seal. ConfirmthelipofthedustsealisNOTpinchedandgoesontheinsideoftheSST. Figure 25. 1 SST 09950-70010 2 SST 09518-36030-01 3 Coupling 4 Dust Seal

T-SB-0080-13 Rev1 June 14, 2013 Page 18 of 20 (3) Slowly press the new dust seal into position until the edge of the seal ring is flush with the coupling cover. NOTICE Ensure the coupling body is in contact with SST 09527-10011-01, NOT the coupling cover, before pressing on the dust seal. Be sure coupling is sitting level on SST 09527-10011-01. Figure 26. Figure 27. 1 Coupling Body 1 Coupling Body 2 Dust Seal 3 Coupling Cover 2 Coupling Cover 3 SST

T-SB-0080-13 Rev1 June 14, 2013 Page 19 of 20 E. Install the deflector. NOTE Confirm the correct deflector is installed based on original deflector shape. Figure 28. Use P/N 41252-42020 Figure 29. Use P/N 41252-42013 (1) Set the deflector onto the dust seal so that it is level. NOTICE BesuretheSSTissupportingthecouplingbody,NOTthecouplingcover. Figure 30. Figure 31. 1 Coupling Body 1 Coupling Body 2 Deflector 3 Coupling Cover 2 Coupling Cover 3 SST

T-SB-0080-13 Rev1 June 14, 2013 Page 20 of 20 (2) Using the SSTs, slowly press the deflector onto the coupling assembly. The deflector should be even with the coupling body. SST: 09950-70010 SST: 09518-36030-01 NOTICE Ensure the coupling body is in contact with SST 09527-10011-01, NOT the coupling cover, before pressing on the deflector. Figure 32. 1 SST 09950-70010 2 SST 09518-36030-01 3 Deflector 4 Coupling Body F. Go back to step 5 (page 7) to reinstall the differential coupling assembly.