Demonstration in South Africa A DRT system supporting 2010 FIFA SWC in Cape Town Monica Giannini - PluService Final workshop 24th April 2013 - Bruxelles
Outline The event context: FIFA Soccer World Cup 2010 in South Africa Main transport solutions Features of the demonstrator Demo role in the transport context The demo project life cycle (design, implementation, deployment, operation Drivers and obstacles Demo results and evaluation Dissemination activities Video of the SA demo
The event context: FIFA SWC 2010 in South Africa South Africa in 2010 successfully hosted the FIFA World Cup the first-time ever the world s biggest sporting event took place in Africa. Cape Town was chosen as test site for the local contacts and the availability of a minibus taxi operator to operate the system Cape Town hosted 8 matches in the new Greenpoint Stadium located in the city centre at walking distance from the Waterfront and with a 70.000 capacity
Main transport solutions South Africa improved its public transport infrastructure within the host cities, including Johannesburg's Gautrain and other metro systems, and major road networks were improved In Cape Town a new BRT system was set up from the International Airport to the new Greenpoint Stadium
STADIUM Project WP5a (Demonstrator implementation South Africa) Partners and Main Roles - SA demo coordination and report to the EC, DRT back office provision, hardware for the control centre. Based in Italy - Overall strategy and project analysis in SA - On-board equipment supplier - Data collection and analysis Local Parties involved Minibus Taxi Industry Operators Western Cape Provincial Goverment 2010 FIFA Local Organising Committee (LOC) Italian Consulate in Cape Town City of Cape Town South African Department of Transport South African Department of Science and Technology Banking industry
STADIUM Project Operation during FIFA SWC 2010 Minibus Taxi s operated a Demand Responsive Transport (DRT) service during the FIFA Soccer World Cup (integrated in transport plans as feeders or special service providers complementing IRT) BRT AIRPORT SHUTTLE LINE Operated a last mile service as extension of the Airport Shuttle (intermediate IRT) Passengers informed by word of mouth at Airport station Drivers informed to collect passengers at the City station Passengers booked return trip DRT LAST MILE FROM AND TO CBD
STADIUM Project Technology: Solution Installed On Board Equipment on 19 vehicles Supplied Back Office servers with call centre and live tracking capabilities Back Office is web based Can operate from any internet-connected PC No control room infrastructure needed Initial applications were hosted in Italy After World Cup the applications were moved to local servers Manuals & training to drivers and call centre operators Assistance to visitors during SWC
STADIUM Project Technology: On board installation LCD display for RTPI and advertisements Smart card reader Camera Additional Revenue Passenger information screen double as advertising media Vehicle Management Unit (VMU) Passenger counter sensor Printer for selling mobile airtime Driver interface Additional Revenue Printer and driver interface used to sell airtime Smart Card Reader EMV Compliant Ready for new contactless EMV payment cards as planned by National Department of Transport Integration in national payment scheme One card for transport (and low value payments) all over South Africa
STADIUM Project Technology: Call Centre Call Centre/Booking centre set up at Peninsula Holdings premises in Cape Town DRT Call Centre interface Distance (km) per single request Total amount Specific fare according to related service (km/passenger-based)
STADIUM Project Technology: AVLM Control Centre Tracking and monitoring of the vehicles: The web based AVLM Control Centre provides information on vehicles position and activity Real time localisation Status report Activity report Other contact centre features
Features of the demonstrator A video realized by Pluservice in cooperation with SAHA explains the system implemented and its operation during the FIFA SWC in Cape Town, the demo role in the transport context and the demo project life cycle Click on the picture to start the video
Drivers and obstacles Drivers: - Good business plans set up by SAHA (included in WP5a deliverables) analysing different scenario (business models) of DRT using the system provided - Involvement of different stakeholders: users-operator-pa-service provider-hardware provider-consultant - Flexibility of the minibus taxi-industry - Availability to experiment new transport schemes from the operator side Obstacles: - Delays in setting up the entire service caused by a late project start and organisational issues in relation with the local administration - The lack of committment from a local transport player and/or a PA since the beginning of the project (when we reached a clear picture it was unfortunately too late for the project, but still good to leave a legacy) - Unavailability to experiment new transport schemes from PA side (no licences). Only during the SWC the Last Mile was accepted as a special service
Demo results: focus on the DRT (exploitation) Analysis of the DRT for Large Events at 2 levels: Local level (WP5a): Taylor made solution (local business, local legal and technical constraints) for the SWC2010 and the Cape Town context More Global level (WP4): Framework (legal, technical, business) transferability, replicability of a DRT system during Large Events and integrated with PT - Is DRT sustainable? The analysis of Business Models and consequent business plans together with the technical analysis of system proved that under certain circumstances the scheme is sustainable - Is DRT a good solution for Large Events? The answer is YES and not only for Special services, but also to support public transport during Large Events and beyond
Evaluation The three phases of evaluation (before, during and after the SWC) of the demonstrator provided a good picture of the implemented system and technology applied. The evaluation of the system is based on a comprehensive user and customer inquiry. Operator, bus drivers and end-users have been interviewed with tailormade questionnaires (surveys done in Cape Town by TUB and CSIR)
Evaluation: assessment before SWC2010 Benefit of a demand responsive Transport Service for Bus Driver Percentage [%] 90 80 70 60 50 40 30 20 10 0 Agree Somewhat agree Neutral Disagree
Evaluation: assessment before SWC2010 Average Service Importance Problems of Minibus Taxi Service 80,0 70,0 Cleanliness 9 60,0 Security 13 Percentage [%] 50,0 40,0 30,0 20,0 10,0 0,0 Very Important Important Neutral Least Important Not important Don't know No information about the service/no real time information Unsafe, Driving behaviour Service/Stops unreliable 9 17 26 Too crowded 4 Too noisy 22 0 5 10 15 20 25 30 Percentage [%]
Evaluation: assessment during the SWC2010 Generally passengers were satisfied with the service
Evaluation: assessment after the SWC2010
Dissemination activities 2010 SIMBA II and STADIUM common workshop Stellenbosch South Africa February 2010 TRA2010 Bruxelles - Road Transport Research cooperation between Europe and ICPCs 10 th June 2010 Beyond the Vuvuzelas: Unleashing sport as driver for research and innovation, Hosted by the South African Department of Science and Technology in partnership with Science Business as an Associated Event to the 2010 South Africa European Union Summit, Brussels, 29 September 2010 Giannini, M and Van Zyl, K, An ITS solution integrated to the IRT architecture in Cape Town within the FP7 project Stadium, 17 th ITS World Congress 2010, BUSAN, South Korea Giannini, M, Ricci, A, Squillante, P and Tomassini, M, STADIUM : ITS for large events, 7 th Venice Transport International Conference, IUAV, October 28th - 29th, 2010 Venice, Italy Visit of EC delegates A Siegler & A Milukas in Cape Town Oct 2010 Public Seminar on The Evolution of Demand-Responsive Transport Services held in Rome on 9 th November 2010
Dissemination activities 2011 International Seminar on Flexible Transport: Asti, Italy 24 th January 2011 Viajeo workshop in Sao Paulo in April 2011 UITP World Congress in Dubai (SAHA and Peninsula Holdings) Giannini, M, Demand Responsive Transport as integration to urban regular transport service: a case in Cape Town, 8 th ITS European Congress, 6 th -9 th June 2011, Lyon France Giannini, M and Van Zyl, K,"Smart Transport Applications Designed for large events with Impacts on Urban Mobility: the STADIUM project demonstration in Cape Town", 18 th ITS World Congress 2011, October 2011, Orlando, Florida
Dissemination activities 2012 2 nd UATP congress in Johannesburg, 7-11 October 2012, STADIUM project: Integration of minibus taxi schemes in the BRT system presented by Neil FROST - CEO i-saha European Commissioner for Research, Innovation and Science Maire Geoghegan-Quinn visit to the Stadium Project as a best case presented for the 15 th anniversary of the entry into force of the South Africa - EU Agreement on Cooperation in Science and Technology Cape Town Lodge - Hudson Room, 8th November 2012 Hosted by the South African Department of Science & Technology Click on the SA flag to start the video
Thanks for your attention! Monica Giannini - Pluservice m.giannini@pluservice.net