Iveco Product Range Iveco products Special Vehicles Irisbus Customer Service Iveco, an acronym for Industrial Vehicle Corporation, is a leading company operating at an international level concerning the development, production and sale of a wide range of commercial vehicles and buses. Iveco employs almost 25,000 people and runs 27 production units in 16 Countries in the world using excellent technologies developed in 6 research centres. Besides Europe, the company operates in more than 160 countries including China, Russia, Australia and Latin America. Around 5,000 sales and service outlets guarantee support wherever in the world an Iveco vehicle is at work. Iveco designs, manufactures and markets vehicles in the light, medium and heavy mass categories. Within the light vehicle range is Daily, in van, chassis cab, crew cab and chassis front-end from 2.8t to 7.0t in both 4x2 and 4x4 drive formats and Massif 4x4, sold as a 3 or 5 door station wagon, pick up or chassis cab rated at 2.6t to 3t. Derived from Massif is Campagnola 4x4 sold as a passenger vehicle. In the medium vehicle range, Eurocargo is sold as a chassis cab, crew cab and chassis front-end from 7t to 19t with both 4x2 and 4x4 drive formats. Stralis and Trakker, available as rigid or tractor chassis cabs from 19t to 72t represent the heavy vehicle range and cover all product needs for both offroad and on-road transport with two, three or four axles having partial or all wheel drive formats. In addition, within Iveco there is the Iveco Special Vehicles division incorporating three specialist ranges of vehicle. Iveco Astra, specialising in fully off-road vehicles for construction and mining and a vast range of on- and off-road heavy vehicles and heavy tractors for the on-road transport of indivisible loads, vehicle logistics (also armoured) for defence activities: from 4x2 to 8x8 drive formats. Iveco Magirus is the leading specialist fire appliance manufacturer, particularly reknowned for ladder production and fire appliance equipment while Iveco Defence Vehicles offers a complete range of specialised defence vehicles for logistics, tactical applications multi-role and armoured with partial or all wheel drive applications. Irisbus brand, is one of the principal passenger transport specialists at a world level. It offers a complete range of minibuses, city buses, school and intercity vehicles and also tourism and luxury coaches. Iveco s Customer Service division is dedicated to providing after sales care to customers throughout the world. With 22 parts warehouses serving parts departments located at dealer premises, rapid availability of spare parts is ensured. Fault diagnostic tools developed by Iveco, used by Iveco trained technicians, are used to rapidly identify vehicle faults. Internet based diagnosis software is downloaded to ensure up to the minute repair information is available everywhere there is an Iveco dealer or service centre.
Iveco Capital Iveco Capital operates in 14 countries and provides support to Iveco customers in all of the main European markets, supplying a range of flexible financial products and services tailored to help operators realise the maximum benefit from their commercial vehicle fleet. There are currently in excess of 40.000 customers supported by a range of financial services from Iveco Capital, including contract hire, finance lease, hire purchase and operating lease. Revenue by Business - 2009 Market Mix - 2009 Others 15% Light CV 14% Africa & ME 10% Asia 2% Medium CV 7% Heavy CV 14% Latin America 16% Western Europe 64% Customer Service 26% Eastern Europe 8% Special Vehicles 12% Bus 14% Excludes JVs Iveco Values The Iveco values are: Commitment Performance Reliability We take responsibility in all we do. We challenge our working practices with a view to take upon ourselves the needs of customers, shareholders, colleagues and society as a whole. For this purpose, in our everyday business as well as innovation efforts, we seek continuous product and service improvements with priorities on customer productivity, environmental care and safety. We deliver value to our customers businesses. We believe that performance of our products and services means primarily giving our customers lasting value for supporting their business growth so that their success is ours and our achievement theirs. We deliver on our promises. We consider delivering as a way of life both across our organisation and towards our customers. Iveco people create and spread our company reputation through delivering reliable and quality products and services on schedule and cost-effectively.
History Team Spirit We master change teaming up with our dealers, suppliers and customers. We are a listening voice towards customers, suppliers and the commercial network so that we can sense and master change with a view to reinvent our common competitive advantage and play the next move anticipating competitors. Iveco was formed in 1975 by the merger of 5 European brands Fiat, one of the first car makers from the end of the 19 th century with its own brand of commercial vehicles OM, an Italian maker of commercial vehicles, incorporated into the Fiat group in 1968 as a brand of the Fiat Commercial Vehicles sector. Unic, a French constructor of commercial vehicles, for many years operating as part of the Simca group. In the late 1960s Unic was absorbed into Fiat Commercial Vehicles. Lancia, an Italian producer of cars and trucks with a production centre in Bolzano. Lancia became part of the Fiat group in 1969 and in 1972, Bolzano became the home of Lancia Special Vehicles, complementing the range of Fiat commercial vehicles. Magirus, a German company specialising in the construction of fire appliances, eventually combining with KHD (Klöckner Humboldt Deutz) to become Magirus Deutz based in Ulm. In 1985, a joint venture with Ford of Britain created Iveco Ford Truck in the UK and later the same year, Astra, the specialist quarry and construction vehicle specialist based in Piacenza, joined Iveco. 1985 was also the date of Iveco s first investment in China where it licensed the Chinese company Yuejin to locally produce the Daily. In 1987, Iveco opened its Chinese representative office in Nanjing. This was an ambitious programme of investments by Iveco in the Chinese automotive industry that led, in 1996 to the first of Ivecos Chinese joint venture companies to form Naveco. In 1990, Iveco acquired 60% of the Spanish truck company Enasa, then producing the Pegaso range of vehicles at its factory in Madrid and the Seddon Atkinson range of vehicles in Oldham in the UK. In 1991, after many years of negotiations, the first TurboDaily production line was inaugurated in the Nanjing Motor Corporation in China, starting Iveco s ambitious programme of investments in the Chinese motor industry. In 1992, Iveco acquired the major national truck producer in Australia, International, to form Ital, later becoming Iveco Trucks Australia Ltd. In 1997, Iveco initiates activities in Brazil with vehicles supplied from its factories in Argentina, a Fiat owned facility since 1969 and subsequently, with locally (Sete Lagoas) produced products and those from Venezuela.
Iveco and sustainability In 2003, Irisbus Iveco was formed from a former joint venture between Iveco and Renault bringing to Iveco a large passenger transport operation based in Lyon, France. In 2004, Iveco signed an agreement with China s largest automotive company, SAIC, to initiate a long term partnership in China s commercial vehicle sector. In 2006, further joint venture initiatives in China were completed. The current situation is that with one joint venture partner, SAIC (Shanghai Automotive Industry Corporation) in which under the brand name SIH (SAIC Iveco Hongjang) light (TurboDaily and PowerDaily), under the Iveco brand, and medium range trucks, under the brand Yuejin, are produced. Heavy range trucks are produced under the brand name Hongyan. In 2007, in order to further increase its international presence, Iveco has created a further joint venture company, SAVECO, in Russia with local partner, Samotlor, for the production (from CKD) and commercialisation of Daily chassis cab, crew cab, van (4x2 / 4x4) e minibus models. Iveco recognises that vehicles must respect the environment. Iveco always strives to provide products and services that go beyond the minimum standards required by legislation or custom and practice. Iveco s commitment to innovation brings many firsts in terms of technological developments in the hands of its customers, not least of which is in terms of environmental care. All Iveco vehicles over 7t maximum laden mass have been available, certified to Euro V, an exhaust emission standard that will enter into force in October 2009 up to 4 years in advance of this date. Many versions of Sofim, Tector and Cursor engined vehicles are also available to the EEV (Environmentally Enhanced Vehicle) standard, a permissive standard which is the most severe available in Europe. Iveco has long been a champion of natural gas vehicles, offering a wide range of truck models running on CNG (from ECODAILY to Stralis) and urban buses. We now add the new Eurocargo from 7.5t to 16t to this range and it is important to recognise that pollutant emissions from these vehicles are so very low even today they are more or less where Euro VI will require them to be in 2014 yet their CO 2 emissions are comparable to Diesel engined vehicles and with very low fuel consumption. Iveco has a policy of providing vehicles with alternative traction to suit environmental conditions, particularly for urban areas. For vehicles that never venture far from the centre of town, the ECODAILY electric vehicle, available as a van or mini bus, has zero tail-pipe pollutant and CO 2 emissions at the point of use and very low noise. As such, these vehicles are absolutely suitable for use at all times of the day or night and electricity is still very much less expensive than other road fuels. Also for urban operation, Irisbus Dieselelectric hybrid buses and pure electric buses have been in operation in many European cities for many years. In addition, Citelis Diesel-electric hybrid models are in development. For those operations where the vehicle use is less precisely defined or where there is some out of town stem mileage, the ECODAILY parallel Diesel-electric hybrid will shortly become available with a performance in terms of road speed and range more in line with conventional power trains but with fuel
consumption and on-road pollutant emissions up to 30% lower. Similarly, Eurocargo with a parallel Diesel-electric power train is undergoing extended field evaluation trials with important customers prior to being introduced. As well as vehicles with environmentally sound credentials, Iveco production facilities too are in the process of certification to the ISO 14001 Environmental Management standards with the majority of European production facilities already certified. Iveco believes in a quasi zero accident scenario and believes in the importance of primary safety as a means of accident prevention. Advanced Driver Assistance Systems (ADAS) providing assistance to the driver in terms of vehicle stability, safe lane changing on motorways and inadvertent vehicle wander across motorway lanes are just a few of the ADAS safety systems being brought to the market place on Iveco vehicles.