Inland Truck Shortage in North America. February 2018

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Inland Truck Shortage in North America February 2018 1

Inland Truck Shortage in North America Continues Industry is experiencing severe truck shortages in certain locations in North America Challenges that have a dramatic industry-wide effect on truck availability Governmental regulations, including Electronic Log Devices (ELDs) in the United States Extreme winter conditions in the past weeks Ramp and terminal congestions Fewer entrants into the job market Increasing cost of operations High service demand (hazardous, refrigeration, other special cargo) Limited free times at US and Canadian rail ramps Potential effects for our customers Increasing delivery delays on door-to-door deliveries Import shipments have to wait at port / rail ramp Continuing upward pressure on drayage rates Increasing demurrage, detention, storage, and dry run charges 2

ELD What is it? Deep Dive: Electronic Logging Devices (ELDs) WHAT? The ELD regulation mandates the electronic logging of USA truck driving hours, replacing all paper logs. The ELD regulation does not actually change a trucker s maximum Hours of Service. Truckers are permitted a maximum of 11 hours driving within a consecutive 14-hour window directly following a period of 10 hours off duty.* WHEN? From December 18, 2017, USA Truck Drivers are mandated to track their hours of service using an ELD (Electronic Log Device). From April 1, 2018, law enforcement agencies will put drivers out of service for noncompliance. RESULTS OF STRICT ENFORCEMENT Service Failures Unexpected layovers (due to length of haul, leading to extra cost) Unused hours (due to length of haul, leading to loss of productivity) Sensitivity to adverse weather Drivers leaving industry The ELD mandate is expected to have a far reaching effect on US businesses and domestic and international supply chains, starting with a potential spike in port drayage costs. The Journal of Commerce *Specific exemption from ELD participation is available for purely local drivers operating within a 100-mile radius. Polling of Hapag house carriers does not indicate widespread intention to use this loophole. 3

Effects on Hapag-Lloyd and our Customers Hapag-Lloyd is committed to maintain its role as a leading door-to-door ocean carrier Present situation of trucker shortage is affecting our ability to perform as per our expectations Hapag-Lloyd will not assess the Change of Destination and/or Diversion fees when customers change from Carriers Haulage to Merchant Haulage with agreement of both parties Inland Truck Shortage Heat Map* Selected areas only, full map available at your local Hapag-Lloyd contact most effected areas only 4 *Source: Hapag-Lloyd Internal

Reducing Delays for Carrier Haulage Transportation What should you be doing to reduce delays Forwarding original Bill of Lading Payment of any collect charges Forwarding delivery instructions to Hapag-Lloyd Take advantage of clearing customs at the port of discharge vs railing in-bond Accepting cargo upon arrival at destination rail ramp Establish 24/7 flexible receiving times Understand the impact of government regulations to your delivery expectations What is Hapag-Lloyd doing to assist you Offering short haul rail in many parts of the US as option to trucking Allowing customers to change from door to ramp or port without charging a COD charge as long as both parties agree Pre-pull possibilities in some locations We continue to accept door moves In cases in which carrier haulage is delayed we will need to charge storage charges as per our tariff to the account of the cargo 5

DISCLAIMER STRICTLY CONFIDENTIAL This presentation is provided to you on a confidential basis. Delivery of this information to any other person, the use of any third-party data or any reproduction of this information, in whole or in part, without the prior written consent of Hapag-Lloyd is prohibited. This presentation constitutes neither an offer to sell nor a solicitation to buy any securities in the United States, Germany or any other jurisdiction. This presentation contains forward looking statements within the meaning of the 'safe harbor' provision of the US securities laws. These statements are based on management's current expectations or beliefs and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. Actual results may differ from those set forth in the forward-looking statements as a result of various factors (including, but not limited to, future global economic conditions, market conditions affecting the container shipping industry, intense competition in the markets in which we operate, potential environmental liability and capital costs of compliance with applicable laws, regulations and standards in the markets in which we operate, diverse political, legal, economic and other conditions affecting the markets in which we operate, our ability to successfully integrate business acquisitions and our ability to service our debt requirements). Many of these factors are beyond our control. This presentation is intended to provide a general overview of Hapag-Lloyd s business and does not purport to deal with all aspects and details regarding Hapag-Lloyd. Accordingly, neither Hapag-Lloyd nor any of its directors, officers, employees or advisers nor any other person makes any representation or warranty, express or implied, as to, and accordingly no reliance should be placed on, the fairness, accuracy or completeness of the information contained in the presentation or of the views given or implied. Neither Hapag-Lloyd nor any of its directors, officers, employees or advisors nor any other person shall have any liability whatsoever for any errors or omissions or any loss howsoever arising, directly or indirectly, from any use of this information or its contents or otherwise arising in connection therewith. The material contained in this presentation reflects current legislation and the business and financial affairs of Hapag-Lloyd which are subject to change and audit, and is subject to the provisions contained within legislation. The distribution of this presentation in certain jurisdictions may be restricted by law. Persons into whose possession this presentation comes are required to inform themselves about and to observe any such restrictions. Neither this presentation nor anything contained herein shall form the basis of, or be relied on in connection with, any offer or commitment whatsoever. In particular, this presentation does not constitute an offer to sell or a solicitation of an offer to buy securities of Hapag-Lloyd in the United States. Securities of Hapag-Lloyd may not be offered or sold in the United States of America absent registration or an exemption from registration under the U.S. Securities Act of 1933, as amended. 6