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INDUSTRIAL AND COMMERCIAL SITES DIRECT RESPONSE SERVICE DIVISION Terasaki s preventative maintenance service is designed to ensure integrity of electrical supplies. We will tailor a program based on the structure of YOUR electrical system. We can provide the following services for switchgear on industrial and commercial sites: RETROFIT DISCRIMINATION ANALYSIS FAULT DIAGNOSIS DUCTOR TESTING SWITCHBOARD SERVICE AND MAINTENANCE PREVENTATIVE MAINTENANCE LV ARC HAZARD REDUCTION SOLUTIONS SPARES MANAGEMENT AND SUPPLY CIRCUIT BREAKER MAINTENANCE AND REPAIR

TERASAKI GLOBAL SERVICE NETWORK Direct Response Service Division are members of Terasaki s Global Service Network (GSN). The GSN provides fast and efficient service for your Terasaki equipment regardless of its location. Providers are based in Asia, Europe, the Middle-East, Australia and South America. Contact us for details of your nearest Global Service Network provider. For General Enquiries, Spare Parts, Service Work and Retrofits, please contact: E-mail: directresponse@terasaki.co.uk Tel: +44 141 941 1940 (24 hour Emergency Number) Fax: +44 141 952 9246 Direct Response Service Division Terasaki Electric (Europe) Ltd. 80 Beardmore Way Clydebank Industrial Estate Glasgow, G81 4HT. www.terasaki.com Service Division Terasaki Electric (Europe) Ltd. 2016. Ratings and specifications mentioned in this brochure are subject to change without notice. Catalogue reference: 16-PRETROE.

Service Division Service Support Maintenance Retrofits

MARINE GLOBAL SERVICE NETWORK The Direct Response Service Division are a partner in Terasaki s Global Service Network. Wherever your vessel happens to be - they re never far away. Our engineers have offshore certification and medium voltage qualifications and can attend vessels to certify the operation of Terasaki equipment including: Terasaki low voltage circuit breakers Terasaki alarm and monitoring systems Terasaki Alternative Maritime Power (AMP) systems Terasaki medium voltage main switchboards Terasaki low voltage main switchboards Terasaki group starter panels Terasaki generating plant management systems Terasaki Arc containment LV Switchgear TERASAKI S MARINE AND OFFSHORE SERVICES INCLUDE: Ship surveys Planned maintenance Electrical Officer (ETO) Training 5 year docking inspection Thermal imaging Electrical repairs Emergency repairs Retrofitting circuit breakers

RETROFIT CONCEPT THE PERFECT FIT Retrofitting refers to the addition of new technology to older systems. Retrofit ACBs can replace ageing, unsafe switches and circuit breakers. TOP FIVE REASONS TO USE RETROFIT Mounting brackets are designed and manufactured from site measurements to ensure a perfect mechanical interface. Where possible our designs pick up original switchboard fitting locations, thereby avoiding cutting and drilling on site. RELIABLE CONNECTION 1. IMPROVE SAFETY AND FUNCTIONALITY Modern circuit breakers offer safer interlocks, remote switching and circuit monitoring. 2. REDUCED RENEWAL COSTS Static components in a switchboard (the steelwork and busbar system) can be retained. Only the functional, moving parts (the circuit breakers) are replaced. Retrofitting is typically 80% cheaper than switchboard replacement with minimum downtime. 3. GUARANTEED SPARES AVAILABILITY Terasaki guarantee spare parts availability for at least 10 years after the withdrawal from sale of a circuit breaker. Copperwork interfaces are designed using short-circuit evaluation software. Electrical connection busbars and supports can be tested to IEC 61439 (busbar withstand test). FULL FUNCTIONALITY 4. MODERNISE THE PROTECTION SYSTEM Old protection relays can be removed and replaced with modern microprocessor protection which is integral to the ACB. It is then easier to interface the ACB with automatic plc controls. 5. REDUCE ARC FLASH HAZARD Modern ACBs clear short-circuits much faster than older types. This means that the incident arc energy is correspondingly lower. Withdrawable functionality and safety interlocks of original devices can be retained and improved. Fixed pattern devices can even be replaced with withdrawable devices.

TERASAKI S TEMPOWER 2 RETROFIT ACB TERASAKI ELLISON GEC MERLIN GERIN SIEMENS UNELEC SQUARE D TERASAKI AH6B MITSUBISHI SACE ABB HYUNDAI AEG ENGLISH ELECTRIC MEM We design retrofit ACBs on request. If you are interested in a brand which is not shown above we would be happy to examine it. New designs are continually added to our portfolio. Check the latest list by clicking the application notes download at http://www.terasaki.co.uk/services/1414_retrofit.htm MERLIN GERIN SELPACT We also produce retrofit MCCBs and replace fuse switches with MCCBs. TERASAKI TEMPOWER AT

TERASAKI S TEMPOWER 2 RETROFIT ACB UNELEC CN-CS2 SCHNEIDER MASTERPACT TERASAKI TEMPOWER 2 RETROFIT ACB ELLISON GEA

TERASAKI S RETROFIT SERVICES We prefer to conduct a site survey for every retrofit project - even if the breaker to be replaced is already on our design database. This ensures that the installation is as quick as possible, with minimum disruption to the client s supply. Mechanical and electrical interfaces are modelled using state-of-theart 3-D CAD. We can arrange for busbar interface connections to the switchboard to be independently short-circuit tested. This provides reassurance to the client that the fault capability of the retrofitted circuit breakers and connections will equal or exceed that of the original system. Manufacture, assembly and routine testing is carried out at Terasaki s facility in Glasgow, Scotland. The factory and processes are certified to the ISO 9001 quality management standard. Our engineers are renowned for fast and efficient working. Some of our retrofit designs can be installed without a shutdown. Where this is not possible, our team will ensure that disruption is minimised. CLIENTS INDUSTRIAL EdF AND MAGNOX NUCLEAR POWER PLANTS STANDARD LIFE RIO TINTO RBS TELEVISION DE CATALUNIA CONOCO PHILLIPS BANK OF CANADA CREDIT SUISSE MARINE BP SHIPPING CONVERTEAM CALMAC WIGHTLINK FML SHIP MANAGEMENT ANGLO EASTERN GC RIEBER SHIPPING TIDEWATER MARINE SHELL