Maintenance Service Plan Comprehensive and cost-effective global coverage for 36-100/-150, RE100 & RE220 APUs AEROSPACE T H E U N L I M I T E D P A R T N E R S H I P
Business Aviation s Most Comprehensive Maintenance Program For Auxiliary Power Units In 1976, Honeywell s Maintenance Service Plan (MSP) was developed for operators of Honeywell powered business and executive aircraft as a cost and time saving approach to engine maintenance. Expanded to include coverage for Auxiliary Power Units (APU s) in 1980, MSP remains the most comprehensive support program offered anywhere in the world today. This efficient and cost-effective program offers a practical alternative for managing future APU maintenance expenses. For decades, aircraft owners have relied on Honeywell s Maintenance Service Plan (MSP) for no-risk APU maintenance budgeting, predictable maintenance costs and protection against arbitrary rate escalations. The contract term is sixty (60) months; it may be renewed for additional terms upon expiration. Designed and backed by Honeywell, a Fortune 500 company with decades of aviation experience, MSP gives you the confidence to fly without unexpected high maintenance costs. And when your APU requires maintenance, you receive the world s best service and support from the company that designed and built your APU from the ground up. MSP Operator Advantages An ever increasing percentage of the total in-service Honeywell APU fleet is enrolled in MSP. There s wisdom behind these growing numbers. No other maintenance program offers such comprehensive coverage at an affordable price. With the flexibility of receiving service at over 125 authorized service centers worldwide, you receive the most up-to-date service available anywhere from the company that originally built your APU. More importantly, you ll be able to eliminate high-cost surprises by accurately forecasting maintenance budgets beforehand. Additionally, the program is fully transferable (a valuable asset is being accrued which is recoverable at the time of aircraft sale). MSP is available to operators of either new or used APU s. 2
MSP Benefits The engine manufacturer s program: Designed and backed exclusively by Honeywell, the manufacturer of the GTCP36-100/-150, RE100, and RE220 family of APU s Predictable engine maintenance costs: Increases accuracy of aviation department s annual budgeting Provides predictable long range financial planning Eliminates cost impact of unscheduled APU repairs Covers replacement costs of cycle life-limited hardware Annual rate adjustments are limited by U.S. Government economic indices Continuous financial coverage for service and repair: Scheduled major maintenance Unscheduled maintenance Service Bulletin incorporation for guaranteed state-of-the-art configuration Rental APU during extended heavy maintenance activities Enhanced aircraft resale value: Accrued value in the APU which is transferable to new owner Aircraft value not reduced at time of sale because of APU time Enhanced aircraft resale value offsets program cost Established Worldwide Authorized Service Center Network ready to meet your maintenance needs. Honeywell s MSP... Ever Increasing the Value of Your Aircraft An MSP Contract term is sixty (60) months and may be renewed for additional terms upon expiration. The availability of such followon contracts assures the operator of continued MSP coverage and ever increasing equity throughout the entire service life of the aircraft. 3
Leading the Industry in Maintenance Coverage MSP operators receive financial coverage for scheduled major APU maintenance, unscheduled maintenance, and service bulletin updates. Also, to minimize an MSP operator s downtime during extended periods of maintenance, rental APU s are available at no additional cost to the MSP operator. Scheduled Maintenance Parts for Routine Periodic (Intermediate) Inspections, including consumable parts, reworked parts, new parts, and all component repair labor are assumed by MSP. Combustion and Exhaust (Hot) Section Periodic Inspections (HSI s) are also covered under scheduled maintenance guidelines. As with Routine Periodic Inspections, all parts are assumed by MSP. This includes new and reworked components, consumables and cycle life-limited parts. Likewise, all labor charges associated with performing an HSI will be assumed by MSP when accomplished by a Honeywell Authorized APU Service Center. Unscheduled Maintenance Coverage for unscheduled maintenance, up to and including complete overhauls, is another major benefit to MSP participation. Again, all parts and all repair labor are covered. Component rework, line replaceable units (LRU s) and exchange APU s are all provided under MSP. Additionally, ten (10) hours of troubleshooting labor are allowed. Based on availability and the extent of repairs needed, rental APU s may be provided at special MSP rates to minimize downtime. Service Bulletin Updates Service Bulletin updates are covered by MSP, thereby constantly modernizing an operator s engine to the latest state-of-the-art configuration. All parts and all labor associated with Alert Service Bulletins are covered by MSP. Recommended Service Bulletins will also be incorporated into an MSP APU under program guidelines. Optional Service Bulletins are normally incorporated at the operator s request and sole expense. 4
Honeywell s MSP... Extended Coverage Scheduled Maintenance Routine Periodic Inspections Consumable parts Other required parts Component repair labor (if required) Inspection labor Combustion and Exhaust (HOT) Section Periodic Inspections Consumable parts Other required parts Component repair labor (if required) Inspection labor (when accomplished by a Honeywell Authorized Service Center) APU and LRU removal and reinstallation and/or access time Covered Items Non- Covered Items Unscheduled Maintenance Troubleshooting labor allowance (up to 10 hours) Consumable parts Other required parts Component repair labor (if required) Exchange engine/module/line replaceable unit (LRU) Rental APU (from Honeywell APU bank at special MSP rates) APU and LRU removal and reinstallation and/or access time APU Modernization Programs Alert Service Bulletins Parts Labor Recommended Service Bulletins Parts Labor* Optional Service Bulletins Parts Labor * Labor will be covered by MSP when bulletins are incorporated in conjunction with other MSP covered maintenance activities providing convenient access to the applicable engine area. 5
Enrollment... Quick and Easy Enrollment into MSP is quick, easy and as simple as making a phone call. Purchasers of new aircraft equipped with a new GTCP36-100/-150, RE100, and RE220 APU are entered into the program at no charge. Additionally, if the new APU is enrolled in conjunction with new TFE731 Propulsion Engines, MSP shall be free of charge during the first 2000 aircraft operating hours. If the new aircraft is not TFE powered, a 25% discount to the normal hourly rate will apply during the first 2000 aircraft operating hours. Operators enrolling APU s having more than 100 TSN hours of operation recorded may incur an enrollment fee, the amount being determined by recent maintenance history, TSN/TSO, and the MSP hourly rate in effect at that time. As a benefit to operators of higher time APU s, which recently received an HSI by an Honeywell Authorized Service Center, and conditional on all service bulletins listed in the latest Minimum Modification Standard having been incorporated, a waiver to the normal enrollment fee may be available. Please contact us for details should you fall into this category. Once enrollment is finalized, MSP operators are eligible to receive immediate worldwide full service under the provisions of the MSP contract. When delivering your aircraft for service to an authorized service center, simply identify yourself by your MSP Contract Number. It s quick; it s simple; it s hassle-free. 6
For Further MSP Information... For further information about MSP or to obtain an enrollment quote, please contact any Honeywell Authorized Service Center or one of the MSP Sales Administration offices listed below. We look forward to discussing MSP enrollment benefits with you. Honeywell Honeywell 1944 E. Sky Harbor Circle 44, Avenue Georges-Pompidou P.O. Box 29003 B. P. 328 Phoenix, Arizona 85038-9003 42307 Levallois-Perret Cedex Attn: Aftermarket Maint. Programs France Telephone: (602) 365-2655 Attn: Aftermarket Maint. Programs Fax: (602) 365-2987 Telephone: 33 (0) 1 5563 1628 Fax: 33 (0) 1 5563 1593 MSP information can also be obtained via the Internet at www.c-hamps.com. Honeywell Engines & Systems offers, supports, and administers the MSP program for propulsion engines and auxiliary power units. Honeywell does not recognize any other engine maintenance or support programs offered by independent organizations, regardless of apparent similarities. 7
Engines, Systems & Services Honeywell P.O. Box 29003 Phoenix, Arizona 85038-9003 www.c-hamps.com Tel: 602-365-2655 Fax: 602-365-2987 www. honeywell.com PA02-2972-1 March 2002 Printed in U.S.A. on Recycled Paper 2002 Honeywell International Inc.