2 COMPANY PROFILE QAI SDN. BHD. (354689-V) No.11, 1st Floor, Jalan USJ 10/1E, Taipan Triangle, 47620 Subang Jaya, Selangor Darul Ehsan. Phone: 03-56370745, Fax: 03-56370744 Email: info@qai.com.my, website: www.qai.com.my
LIST OF CONTENTS INTRODUCTION... 2 CORPORATE INFO... 3 QAI GROUP ORGANIZATION CHART... 4 SERVICES / EXPERTISE... 5 GROUP RESOURCES... 9 QAI CONSULTANT BACKGROUND... 10 COMPANY INFORMATION... 13 OUR PROMINENT CLIENTS... 18 Page 1
INTRODUCTION The QAI is a leading consultant in integrating continual improvement, quality/haccp, health, safety and environmental management systems with business improvements - successfully completing well over 100 projects over the last decade. For its outstanding capability and performance, QAI Sdn Bhd the quality division of the Group was appointed by CIDB to spearhead and implement its DIY ISO 9000 program nationwide. The Health, Safety and Environment division of the Group provides environmental training to recognized standards set by IEMA UK as well as consultancy and auditing services. QAI Sdn Bhd in partnership with the world renowned Kaizen Institute Japan, now provide effective change management, productivity and process improvement consultancy and training to assist clients to operate a cost competitive business and achieve world class standards. Page 2
CORPORATE INFO VISION Trusted Management Systems Training & Consulting Firm MISSION Committed in providing value and excellent training and consultancy services by: Ensuring innovative and effective knowledge transfer, and Facilitating and enhancing human capital competency OBJECTIVE To facilitate our clients to develop and implement management systems that lead to a progressive and sustainable organization CORE VALUES Pursuit of Excellence Continuous strive to exceed clients expectation. Passion Full enthusiasm to guide clients with passion. Integrity Do the right thing at all times. CORPORATE STRATEGY To offer strategic planning to all clients towards achieving their vision and mission by engaging the latest version of management systems standards QUALITY POLICY Committed in providing value and excellent training and consulting services that comply with clients requirements through continual improvement and effective quality management system Page 3
QAI GROUP ORGANIZATION CHART QAI SDN BHD DIRECTOR CONSULTANT (QMS) CONSULTANT (HSEMS) CONSULTANT (ISMS) ADMINISTRATION / FINANCE TRAINING DIVISION Page 4
SERVICES / EXPERTISE Quality Management System (QMS) QAI s QMS division s mission is to assist clients to operate cost effective competitive businesses using the ISO Quality Management System Standards as the basis for continual improvement. QAI achieve this by facilitating our clients to proactively look at areas of potential and achievable improvements and adopt innovative, practical and realistic targets over a set timeframe Consulting Design and Development Project Management Business Process Improvement Implementation of Quality Systems and/or HACCP Maintenance of Quality Systems and/or HACCP Training Quality Awareness Understanding of Quality System and/or HACCP Standards Documenting the Quality and/or HACCP System Internal Quality and/or HACCP Auditing Preparing for Assessment Auditing Initial Quality System and/or HACCP Review Document Review Supplier (Second Party) Pre-Assessment Page 5
Health, Safety and Environmental Management System (HSEMS) The HSEMS division s mission is to assist clients to operate their business in a cost effective and competitive way that causes the least impact on the environment and the health and safety of their employees. We achieve this by encouraging our clients to look proactively at their potential and actual environmental impacts and their health and safety risks and adopt innovative and practical solutions to eliminate prevent, reduce or ameliorate their environmental and health and safety risks. Our vision is to work with clients who see the sustainability of their business and society as inseparable in terms of social, economic and environmental responsibility. Our philosophy is one of acting with integrity in our dealings with clients and our staff, only undertaking client assignments for which we have or are able to obtain the expertise and providing our clients with valuing adding services at a fair and reasonable cost. Consulting Health, safety and environmental policy and strategy Developing and Implementing HSEMS HSEMS maintenance and auditing Training Health, safety and environmental Awareness HSEMS Implementation Health and safety hazard and risk and environmental aspect/impact identification HSE Assessment and Auditing Auditing Initial HSE Review Environmental site assessment HSEMS pre-assessment Page 6
Process/Continual Improvement QAI s Process/Continual Improvement division s mission is to eliminate waste in manufacturing value streams and create speed in lean enterprises through engineering, educating and enabling implementation and transformation services. Our professionals bring an appropriate combination of lean tools and methodologies and information technology from the shop floor to the extended enterprise and always leave well trained and coached internal change agents. Our Services Engineering Education Enabling ENGINEERING EDUCATION ENABLING Kaizen System Design Customized client training on lean tools, philosophies, and methodologies Implementation services from the shop floor to the lean enterprise Appropriate Information Technology Solutions Design solutions to fuse lean, IT, & the supply chain Make our clients selfsufficient Teach our clients to build, sustain, & improve their extended lean enterprise IT Installation, implementation, & integration Transformation support for the extended lean enterprise Page 7
Information Security Management System ISO/IEC 27001 ISMS specifies requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented Information Security Management System within the context of the organization's overall business risks. It specifies requirements for the implementation of security controls customized to the needs of individual organizations or parts thereof. It provides a comprehensive set of controls to address all issues related to information security. ISO/IEC 27001:2013 aims to provide a common basis for developing organizational security standards, effective security management practice and provide confidence in interorganizational and intra-organizational information exchange. Hence, ISO/IEC 27001 certification will accrue the following benefits:- Improve overall information security Improve customer confidence and satisfaction Improve compliance to security policies and requirements Provide competitive edge Facilitate continuous security improvement Consulting ISMS Compliance Checking Implementing & Documenting ISMS Risk Review Internal Auditing Support ISMS CAPA Monitoring and Review ISMS Management Review ISMS Surveillance Audit Preparation and Support Training Understanding the Requirement of ISO 27001:2013 Business Continuity Management Corrective and Preventive Action Measurement Effectiveness Workshop Page 8
GROUP RESOURCES Musri Tukiman Wan Zainal Hanafi Abd Wahab Ikhsan M.Sc, B.Eng (Detroit), MIQM, MASQ M.Phil, BSc (Chemistry), MIQM, MASQ MBA, BSc (Eng), IRCA Auditor Page 9
QAI CONSULTANT BACKGROUND MUSRI TUKIMAN, DIRECTOR/ PRINCIPAL CONSULTANT Education B. Civil Eng. (Detroit) Master of Science in Manufacturing Systems Engineering, University of Warwick Working Experience Director and Principal Consultant QAI Sdn Bhd Principal Consultant at : Syarikat Perumahan Negara Berhad Perbadanan Kemajuan Negeri Selangor Majlis Bandaraya Shah Alam Jabatan Kastam Diraja Malaysia Singapura, Johor, Melaka, Negeri Sembilan, Kedah, Perlis, Kelantan dan Sabah Jabatan Penerangan Malaysia Lembaga Pelabuhan Kuantan TH Travel & Services Sdn. Bhd. PROLINTAS Group of Companies CIDB DIY Scheme for Contractors SPEED Concrete Industries Sdn Bhd Auditor QMS, SIRIM at VELOSI QA Sdn. Bhd (Jan 95 Nov 96) QA Manager, ACPI Berhad (July December 94) QMS Auditor, SIRIM (1991 1994) Certificate Lead Assessor, 1992 Course on ISO 9000 Documenting and Implementing Quality Management Systems, SIRIM 1992 Member of Institute Quality Malaysia (IQM), 1999 ISO 9001:2015 Draft International Standard (DIS) Course, 2015 (BSI Training Academy) ISO 9001:2015 Workshop; Overview: Revision & Requirements, 2015 (IQM) Page 10
WAN ZAINAL ABIDIN B. WAN HANAFI, DIRECTOR/ CONSULTANT Education B. Sc. (Hons) in Chemistry, 1985 Master of Philosophy Materials Technology, Brunel University Working Experience QA Manager at Nitto Denko Electronics (M) Sdn Bhd (1991) QA Executive at Golden Hope Plantations, 1988 Consultancy experience: Responsible for the development of consultancy and training services of ISO 9000 and Total Quality. Appointed as Technical Expert to provide training and consultancy services in the field of Quality Management by Asian Productivity Organisation (APO), Tokyo, Japan. Establishment, implementation, maintenance and continuous improvement of Quality Management System including ISO 9000 standards and Malcolm Baldrige US Presidential Award Criteria Organising and coordinating TQM Programme to disseminate the quality concept and practice throughout the client s organisation. Training Experience Development and undertaking of Quality Education and Training Programme for public and in-house courses in the following areas: ISO 9000 Quality Management System Malcolm Baldrige Award Criteria Quality Auditing Quality Awareness Continuous Improvement in Quality System Self-Assessment Workshop Prevention of Recurrence (SBK - Saihatsu Boushi Katsudou) Certificate Lead Assessor, 1992 Page 11
ABDUL WAHAB B. IKHSAN, CONSULTANT Education Bachelor of Science (Engineering) Master of Business Administration, Cranfield School of Management, UK Working Experience Management Consultant at QAI SDN BHD (1998 - Present) General Manager at VELOSI QA SDN. BHD (1998) Head, Project QA Engineering at SARAWAK SHELL BERHAD (1993) Corporate Planning Executive at MALAYSIAN MINING CORPORATION BHD (1987) Auditing Experience Performed the following types of audits during the last 15 years. Surveillance Audits on behalf of SIRIM (September 1995 - April 1998) Second Party Audits on Design Consultant, Fabricators, Manufacturers and other service providers in the Oil and Gas Industry (July 1987 - Present) Consulting Experience Act as internal consultant for Sarawak Shell Berhad and Esso Production Malaysia Inc. and also as an external consultant for various companies and organizations within ASEAN Region. (July 1987-Present) Training Experience Conducted Training both Public and In-House during the last 20 years in the following disciplines: Total Quality Management ISO 9000 (Understanding the Standards and Documentation aspects) Quality Auditing General Management Certificate IRCA Registered Lead QMS Auditor Page 12
COMPANY INFORMATION Name : QAI Sdn Bhd Registration Number : 354689-V Correspondence Address : No.11, 1st Floor, Jalan USJ 10/1E, Taipan Triangle, 47620 Subang Jaya, Selangor Darul Ehsan. Telephone / Facsimile : 03 5637 0745 / 03 5637 0744 Website : www.qai.com.my Email : info@qai.com.my Bank : Maybank Berhad Account Number : 512482102866 MOF Certificate Number : 357-02074092 MOF Validation Period : 19/03/2013-18/03/2016 Bumiputera Certification Number : BP22026823821124105 Registration : Ministry of Finance Sijil Akuan Pendaftaran Syarikat Sijil Akuan Pendaftaran Bumiputera : Syarikat Perumahan Negara Berhad : Construction Industry Development Board (CIDB) : HRD Class C Registered Training Provider Page 13
APPENDIX 1- COMPANY PROFILE & TRACK RECORDS (SAMPLES OF SELECTED PROJECTS) No. Organization & Type/Nature of business (to provide contact no. & address) 1. Maleja Corporation Sdn. Bhd. Tel: 09-5133555 Add: B-3110, Taman Sekilau Maju II, Bukit Sekilau, 25200 Kuantan, Pahang. 2. Sri Melawati Holdings Sdn. Bhd. Tel: 086-330162 Add: No. 80, Lot 3366, 1 st Floor, Park City Commerce Square, Jalan Tun Ahmad Zaidi, P.O. Box 452, 97008 Bintulu, Sarawak. 3. Speed Concrete Industries Sdn Bhd Tel: 03-7885 0568 Add: B-03-29 & B-03-30 Block B, Merchant Square No.1, Jalan Tropicana Selatan 1 Pju 3, 47410 Petaling Jaya Selangor Darul Ehsan 4. Perbadanan Kemajuan Negeri Selangor (PKNS) Tel: 03-79572955/4144 Add: Persiaran barat, Off Jalan Barat, 46505 Petaling Jaya, Selangor. 5. Global Prefab System Sdn. Bhd. Tel: 03-41476602 Add: No. 341 B&C, Lorong Sarawak, Taman Melawati Urban 1, 53100 Kuala Lumpur. 6. Eastbourne Corporation Bhd. Tel: 082-647711 Add: Lot 218 & 219, 1 st 3 rd Floor, Jalan Haji Taha, 93400 Kuching, Sarawak 7. Jabatan Kastam Diraja Malaysia Wisma Kastam, Jalan Haji Saman 88100 Kota Kinabalu, Sabah 8. PKNS Engineering & Construction Bhd. Tel: 03-55194877/4100/4313 Add: No. 02-25, Kompleks PKNS Shah Certification Achieved (to provide copy) ISO ISO Duration & Date obtaining ISO Certification Nov. 2010 2010 2010 Dec. 2011 2011 2011 June Dec 2012 Oct. 2012 Page 14
No. Organization & Type/Nature of business (to provide contact no. & address) Alam, Persiaran Tasik, 40505 Shah Alam, Selangor. 9. Projek Lintasan Kota Holdings Sdn Bhd Peti 2, Tingkat 12, Menara PNB, 201-A, Jalan Tun Razak, 50400 Kuala Lumpur. 10. Syarikat Perumahan Negara Berhad Tingkat 9, Wisma Perkeso, Jalan Tun Razak, 50400 Kuala Lumpur. 11. Jabatan Kastam Diraja Malaysia Jalan Pengkalan Chepa 15400 Kota Bharu Kelantan Darul Naim 12. Jabatan Kastam Diraja Malaysia Cawangan Pencegahan dan Rampasan, Bahagian Penguatkuasaan Pejabat Jabatan Kastam Diraja Malaysia, Jalan Ayer Hitam Dengkil 13. Lembaga Pelabuhan Kuantan Tel: 09-5858000 Add: Peti Surat 161, Tanjung Gelang, 25720 Kuantan, Pahang. 14. Tabung Haji Travel & Services Sdn Bhd Level 24, Menara TH Selborn 153, Jalan Tun Razak 50400 Kuala Lumpur 15. Jabatan Kastam Diraja Malaysia Jalan Pengkalan Chepa 15400 Kota Bharu Kelantan Darul Naim 16. Jabatan Kastam Diraja Malaysia Wisma Kastam, Jalan Haji Saman 88100 Kota Kinabalu, Sabah 17. Jabatan Kastam Diraja Malaysia Ibu Pejabat Jabatan Kastam Diraja Malaysia Kompleks Kementerian Kewangan No. 3 Persiaran Perdana Presint 2 62592 WP Putrajaya. Page 15 Certification Achieved (to provide copy) Duration & Date obtaining ISO Certification Mac 2013 Apr July 2013 June Aug 2013 Jan May 2014 Feb Dec 2014 Feb August 2014 May June 2014 June & Aug 2014 Oct Nov 2014
No. Organization & Type/Nature of business (to provide contact no. & address) 18. Syarikat Perumahan Negara Berhad Tingkat 9, Wisma Perkeso, Jalan Tun Razak, 50400 Kuala Lumpur. 19. Perbadanan Kemajuan Negeri Selangor No. 301, Ting 4, Blok 1, Laman Seri Business Park, No. 7, Persiaran Sukan, Seksyen 13, 40100 Shah Alam 20. TH Travel & Services Sdn Bhd (THTS) Level 24, Menara TH Selborn 153, Jalan Tun Razak, 50400 Kuala Lumpur. 21. Lembaga Tabung Angkatan Tentera (LTAT) Tingkat 12 Bangunan LTAT Jalan Bukit Bintang, Peti Surat 11542, 50748 Kuala Lumpur. 22. Perbadanan Kemajuan Negeri Selangor (PKNS) No. 301, Ting 4, Blok 1, Laman Seri Business Park, No. 7, Persiaran Sukan, Seksyen 13, 40100 Shah Alam. 23. Lembaga Tabung Angkatan Tentera (LTAT) Tingkat 12 Bangunan LTAT Jalan Bukit Bintang, Peti Surat 11542, 50748 Kuala Lumpur. 24. TH Travel & Services Sdn Bhd (THTS) Level 24, Menara TH Selborn 153, Jalan Tun Razak, 50400 Kuala Lumpur Certification Achieved (to provide copy) Kursus Kesedaran ISO 9001:2015 Workshop for upgrading current QMS to ISO 9001:2015 ISO 9001:2015 Training Perlaksanaan bagi tahun 2016 Duration & Date obtaining ISO Certification Oct 2014 Aug 2015 10 man-days (Jan April 2015) 4 months (Feb June 2015) September 2015 Sept - Dec 2015 Nov Dec 2015 Dec 15 June 16 1. 2. Kementerian Pembangunan Wanita, Keluarga Dan Masyarakat, No. 55, Persiaran Perdana, Presint 4, 62100 Putrajaya. Lembaga Pelabuhan Kuantan Tel: 09-5858000 Add: Peti Surat 161, Tanjung Gelang, 25720 Kuantan, Pahang. ISO/IEC 27001:2013 ISO/IEC 27001:2013 Dec 14 June 2015 March Nov 2014 Page 16
No. 3. 4. Organization & Type/Nature of business (to provide contact no. & address) Kementerian Belia dan Sukan Malaysia Bahagian Pengurusan Maklumat Menara KBS, Presint 4, Putrajaya Lembaga Pelabuhan Kuantan Tel: 09-5858000 Add: Peti Surat 161, Tanjung Gelang, 25720 Kuantan, Pahang. Certification Achieved (to provide copy) ISO/IEC 27001:2013 /IEC 27001:2007 Duration & Date obtaining ISO Certification June 2014 September 2013 1. Prolintas Expressway Sdn Bhd Peti 2, Tingkat 12, Menara PNB, 201-A, Jalan Tun Razak, 50400 Kuala Lumpur. e-qms Jan Dec 2014 1. Projek Lintasan Kota Holdings Sdn Bhd Peti 2, Tingkat 12, Menara PNB, 201-A, Jalan Tun Razak, 50400 Kuala Lumpur. ISO 14001 & OHSAS 18001 Aug 14 July 2015 Page 17
OUR PROMINENT CLIENTS Page 18