M40/50RF System - Installers Guide

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M40/50RF System - Installers Guide

Contents Glossary... 3 M40/50RF Motor... 3 SUITE Remote... 3 Battery Installation... 3 Introduction... 4 1) Install the Shade... 4 2) Create the Hub Motor... 4 3) Join the Remote to the Hub Motor... 5 4) Toggle Motor Direction... 5 5) Adjust Existing Limits / Clear Limits... 6 6) Set the preset (OPTIONAL)... 6 7) Join Additional Motors to the Network... 7 8) Adjust Existing Limits / Clear Limits... 7 9) Motor Group Number Assignment Move a motor to a different Group (SUITE Arc remote only)... 7 10) Finish the Installation... 8 Enter SETUP MODE (remote)... 8 Exit SETUP MODE (remote)... 8 Delete a Motor from the Network... 9 Appendix A... 9 Appendix B... 9 TROUBLESHOOTING... 10 SAFETY WARNING WARNING - Never install this product with power connected. DISCONNECT FROM POWER SUPPLY before installing or adding accessories to this device. WARNING - Prior to installation inspect all parts for damage or missing components. WARNING - To Reduce the Risk Of Fire, Electric Shock, Or Injury To Persons, Installation Work And Electrical Wiring Must Be Done By Qualified Person(s) In Accordance With All Applicable Codes And Standards. WARNING - This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Young children should be supervised to ensure that they do not play with the appliance.

This document describes how to set up an RF network with M40/50RF motors and a SUITE Remote. Glossary Hub Motor Jog Once Jog Twice Remote Asleep LED Blink Flash Special designation for the first motor powered up. All commands to additional motors are routed through the Hub motor. Motor moves a short distance in one direction. Motor moves a short distance in two directions. The RF transceiver used to set up and operate motors. The default state of a remote is asleep no LEDs are lit. Wake Up remote: press and release the UP, DOWN or stop button. Light-emitting diode. Both the remote and the motor head have LEDs in three colors. A single on/off of an LED. LED turns on and off continuously. Blink or Flash = Solid = M40/50RF Motor The M40/50RF motor is equipped with radio frequency technology and has three buttons with internal LEDs that provide visual feedback during setup and operation. Green LED Yellow LED Red LED Button operates the motor in one direction. Center Button is used for motor administration. Button operates the motor in the other direction. SUITE Remote The SUITE Remote is equipped with radio frequency technology for wireless control of all HDRF-enabled motors. The SUITE Step remote controls one group of up to four motors. The SUITE Arc remote controls four groups of up to four motors each, for a total of sixteen motors. Setup Mode When shipped, the remote is in Setup Mode, ready to administer an RF motor. When no buttons are pressed, the remote goes to sleep after 60 seconds. Wake Up the Remote The remote must be awake to send or receive commands. To wake up a remote that is asleep (no LEDs are lit): Press and release the UP or DOWN button. Battery Installation REQUIRED: three AAAA batteries (included). small Philips screwdriver. INSTALL THE BATTERIES: Remove the center screw from the back cover of the remote. Remove the back cover. Install fresh batteries with the plus (+) side oriented as shown by the illustrations on the circuit board. Replace the back cover. Replace the center screw on the back cover. 3

Introduction Each RF motor that arrives at a job site will be in one of the following three states: 1. Factory defaults, no limits set. 2. Limits are set and network information is cleared (coming from a fabricator or assembler). 3. Limits are set and network information is not cleared (coming from a fabricator or assembler). MOTORS A fabricator or assembler from a factory should include a note with each motor, explaining whether a motor has limits set, and whether or not the network information was cleared. ASSUMPTION If there is no note, or other communication from a fabricator or assembler regarding the state of the RF motors, assume that all remotes and all RF motors must be reset to factory defaults, prior to setting up an RF network. Set Up an RF Network Using the Remote ALERT: To prevent interference with the RF network setup, make sure that no other SUITE Remotes or RF motors are powered up in the area (several hundred feet) to avoid the remote or motor joining another RF network while performing the setup. BEFORE YOU START: Batteries are installed into the SUITE Remote. The SUITE Remote is reset to factory default and the LEDs are off (see Appendix A). The Network Information on each RF motor is reset to factory default (only clear the Network Information, not the Limits) and unplug each motor (see Appendix B). 1) Install the Shade Install the shade into its final location. 2) Create the Hub Motor Power up the first motor which automatically establishes it as the Hub. 1 (a) Connect AC power to the motor. On motor, Yellow LED is solid and Red LED is flashing (indicates end limits are not set). 2 (b) Wait until motor jogs twice. Could take up to 3 minutes. (c) Motor is now a Hub motor. Yellow LED begins flashing for 60 seconds (indicates Network Invite Mode). 3 4

3) Join the Remote to the Hub Motor (a) Wake up the remote if no LEDs are lit (asleep). Press and release the UP or DOWN button. Green preset LED is solid (Network Search Mode). 4 (b) Put Hub motor into Network Invite Mode. NOTE: If the Yellow LED on the motor is flashing, Skip to Step R-3 (d)." Press and release the Center button once. (c) On the Hub motor. Yellow LED flashes for 60 seconds to indicate new devices may join. (d) Remote automatically joins the Hub and forms a network. Green preset LED blinks once, and Hub motor jogs once, then jogs twice. (e) Remote is in Setup Mode. Red LED under preset is solid, and Yellow LED under Group 1 is solid. The UP and DOWN buttons are flashing (indicates no end limits are set). 4) Toggle Motor Direction Check the motor travel direction using the remote. (a) Verify travel direction. Press the UP or DOWN button. If the shade moves as expected, skip to Step 4. (b) Toggle the motor direction. Simultaneously press and hold the UP and DOWN buttons for 5 seconds until the motor jogs once. Motor direction is now reversed. (c) Verify the direction change. Press the UP or DOWN button. 5

5) Adjust Existing Limits / Clear Limits Note: To set an end limit outside of a current end limit, you must clear that end limit first. Set Upper Limit (a) Adjust shade to the desired Upper limit position. Press and hold the UP button. (b) Set the Upper end limit. Simultaneously press and hold STOP and UP until motor jogs twice (approximately 2 seconds). (c) Upper end limit is set. Yellow LED on UP button turns off. Set Lower Limit (d) Adjust shade to the desired Lower limit position. Press and hold the DOWN button. (e) Set the Lower end limit. Simultaneously press and hold STOP and DOWN until motor jogs twice (approximately 2 seconds). (f) Lower end limit is set. Yellow LED on DOWN button turns off. Clear Upper Or Lower End Limits a) Clear Upper Limit: Simultaneously press and hold STOP and UP until motor jogs twice, then jogs once (approximately 5 seconds), then release. The UP button flashes to show its limit is cleared. b) Clear Lower Limit: repeat the above two instructions using the DOWN button (instead of UP). 6) Set the preset (OPTIONAL) Note: A preset cannot be cleared using the remote, only readjusted. (a) Adjust shade to the desired preset position. NOTE: Both end limits must be set prior to setting a preset position. Press and hold the UP (or DOWN) button. (b) Set the preset. Press and hold preset until motor jogs twice (approximately 5 seconds) then release. 6

7) Join Additional Motors to the Network SUITE Step remote can control up to 4 motors in an RF network. SUITE Arc remote can control up to 16 motors in an RF network. IMPORTANT: Install the next motor but DO NOT apply power yet. Be sure the remote is in Setup Mode. (a) Wake up the remote if no LEDs are lit (asleep). Press and release the UP, DOWN or stop button. (b) Enter Setup Mode on the remote. (See page 8) Red LED under preset is solid. Yellow LED under Group 1 is solid. (c) Start network invite. Press and release the STOP button. Green LED under preset flashes for up to 60 seconds while the remote looks for devices to join. (d) Connect AC power to the next motor. Yellow LED is solid and Red LED is flashing (indicates end limits are not set). (e) Within a few seconds, the next motor joins the network. Next motor jogs once. Hub motor jogs once. Next motor: Hub motor: (f) On the remote: Red LED under preset is solid. Yellow LED under Group 2 is solid if it is the 2nd motor ( 3 if it is the 3rd motor and so on). The UP and DOWN buttons are flashing (indicates no end limits are set). 8) Adjust Existing Limits / Clear Limits (a) To adjust existing limits, make sure the correct Group Number is selected on the remote: for the 2nd motor, for the 3rd motor, and so on (see Motor Group Number Assignment in Step 8 for more group number information). See Step 4. (b) Repeat Steps 6 and 7 for each new motor until all motors are installed. Maximum of 4 motors in a SUITE Step remote RF network. Maximum of 16 motors in a SUITE Arc remote RF network. 9) Motor Group Number Assignment Move a motor to a different Group (SUITE Arc remote only). Each Group button on a remote can be assigned up to four motors. The SUITE Step remote (one Group button) can control up to four motors. The SUITE Arc remote (four Group buttons) can control up to 16 motors. SUITE Arc remote As motors are installed (powered up) into a network, they populate into the Group Number table in sequential order. Motor #1 becomes the first motor in Group 1, Motor #2 becomes the first motor in Group 2 and so on. Continuing, Motor #5 becomes the second motor in Group 1. 7

(a) Select a motor in a group. Press a Group Number button repeatedly to cycle through motors in that group. For example, press the Group 1 button two times to select the second motor in that group. Selected motor jogs once. NOTE: The Hub motor will always jog twice when selected. If a Group is full on the remote (4 motors), you cannot move a motor into it. (b) Change a motor s group number assignment. Press and hold the new Group Number button, for example, Group 3, for approximately 5 seconds until the selected motor jogs once (if the selected motor is the Hub motor, it will jog twice). The motor has now moved into the first available position within the new group. NOTE: In Setup Mode, only one motor can be selected at a time. In User Mode, one or more groups of motors can be selected. 10) Finish the Installation (a) On the remote, you must exit Setup Mode and put the remote into User Mode after the installation is complete. Hold 1 and briefly press and release STOP. Red LED under preset turns off (remote is now in User Mode). Enter SETUP MODE (remote) Enter Setup Mode for network configuration. NOTE: Remote must be awake and must be in User Mode. Simultaneously press and hold 1 and STOP for 5 seconds. Red LED under preset turns solid, and Yellow LED under Group 1 turns solid. Exit SETUP MODE (remote) Exit Setup Mode and put the remote into User Mode. NOTE: Remote must be awake. Hold 1 and briefly press and release STOP. Red LED under preset turns off. 8

Delete a Motor from the Network Delete a motor s network information and remove the motor from the network. NOTE: Unplug the motor immediately after you Clear Network Information to prevent the motor from joining an existing network or becoming a Hub motor. 1. Remote: must be awake and in Setup Mode. 2. On the motor: Press the Center button 3 times within 1 second. All LEDs turn off for 5 seconds. Unplug the motor while the LEDs are off. Appendix A REMOTE Reboot / Reset NOTE: Remote must be awake and in Setup Mode to perform a reboot* or reset. - A reboot retains all network and device information and the remote rejoins the network. - A reset clears all network and device information (factory default). Press and hold preset and STOP after 2 seconds, UP and DOWN turn on solid. To REBOOT: Release preset and STOP while the UP and DOWN LEDs are on solid. To RESET: Release preset and STOP after the UP and DOWN LEDs turn off (about 5 seconds). REBOOT and RESET: The remote enters Setup Mode and Network Search Mode immediately after resetting. * A reboot functions the same as if the batteries were removed, then reinstalled or replaced. A reboot is typically used if the remote has communication errors or operational errors with the network. Appendix B MOTOR 1. Clear Limits (a) Press and hold the Center button for 10 seconds. (b) Red LED starts flashing. End limits are now cleared. 2. Clear Network Information (a) Press the Center button 3 times within 1 second. (b) All motor LEDs turn off for 5 seconds, then the Yellow LED flashes for 60 seconds to indicate new devices may join (Network Invite Mode). (c) Motor will join an existing network or become a Hub motor if no network is detected. IMPORTANT TO REMOVE MOTOR FROM NETWORK: Unplug the motor immediately after you Clear Network Information (during the 5 seconds LEDs are off) to prevent the motor from joining an existing network or becoming a Hub. 3 x 9

TROUBLESHOOTING Problem Reason Solution Installation steps did not work. Reset both the motor and the remote to factory defaults and start again. Non-Hub motor does not respond to commands from the remote, such as UP or DOWN, when its Group Number is selected. Red LED under preset button on remote, in Setup Mode, blinks twice when a motor is selected. Cannot add new motors or cannot administer existing motors (adjust limits, and so on). Motor does not respond to motor head button presses or to commands from the remote. Non-Hub motor may not have joined the network. Communication error between remote and motor. Hub motor is offline or out of RF range. Motor has no power or is potentially defective. 1. With the remote in Setup Mode and awake: Press the STOP button. Green LED under preset starts flashing for up to 60 seconds. 2. Clear the non-hub motor s network information: Press the Center button 3 times within 1 second. Yellow LED on motor starts flashing after a 5 second delay. Non-Hub motor will jog once when it joins the network. Delete the motor from the network, then re-add the motor. Follow the instructions on how to Delete a Motor from the Network. If you want to re-add the motor to the network, follow the instructions on how to Join Additional Motors to the Network. 1. Make sure motor antennas are not touching a conductive surface. 2. Make sure Hub motor is plugged in. 3. Reset all motors and remote to factory default and start again, or, call Technical Support. 1. Make sure motor has AC power. 2. On the motor head, if you see a Red double blink (blink blink blink blink ), then the motor is defective. Use a different motor. 3. If no LEDs are lit and the motor is plugged in, the motor may be defective. Call Technical Support. Remote is in Setup Mode and will not control a motor added to the network. If several motors were added and deleted from the network, the remote s memory locations may be full. Delete any uncontrollable motors from the network to free up memory locations on the remote. Follow the instructions on how to Delete a Motor from the Network. The network size was exceeded. Network maximum is 16 motors for a SUITE Arc remote and 4 motors for a SUITE Step remote. Delete the extra motor. ENDNOTES 1 A Hub motor is the gatekeeper to a network. Any motor has the ability to become a Hub motor when first powered up. A factory default motor has all limit and network information cleared. 2 On power up, a motor first gives a series of blinks to show the firmware version (not described in this document). 3 Network Invite Mode is a 60 second time frame when a motor or remote is looking for other devices to join the network. On the motor, the Yellow LED is flashing. On the remote, the Green LED is flashing. 4 Network Search Mode is a 30 second time frame when a remote looks for other devices to join when no network is present. The Green LED is on solid. 10

Technical Information SUITE Remote Batteries: 3 AAAA Operating Frequency: RF 2.4 GHz CTick - - N19673 11

M40/50RF System - Installers Guide www.hunterdouglas.com.au Copyright 2012 Hunter Douglas Limited [ABN 98 009 675 709] Registered Trade Marks of Hunter Douglas Limited 09/12