Onbarding Class Details and Travel Guide Onbarding Better. Tgether.
Onbarding Class Details and Travel Guide Table f Cntents Reference this guide fr the fllwing infrmatin: Class details by lcatin McLean Plan Richmnd San Francisc Wilmingtn Travel Guide fr assciates traveling frm ut f twn Travel Checklist Crprate Travel Plicies Inclement Weather Plicy Hw t submit a Travel and Expense Reprt 2
This is the Class Details by Lcatin McLean, VA Class Details Please plan t arrive at 8:30 a.m. fr registratin and badging. The class will begin at 9:00 a.m. and cnclude at 5:00 p.m. with breaks thrughut the day. A cafeteria style lunch will be prvided during class. Directins Onbarding classes in McLean are held n the 1st flr f ur Capital One Headquarters at 1680 Capital One Drive, McLean, VA. The building is lcated ff f Rute 495 r the Silver Line Metr with a McLean stp adjacent t ur building. If yu chse t drive t campus, please print ff the McLean Parking Pass n the fllwing page. Place the pass n yur dash befre entering campus. Enter the parking deck thrugh the security gate, and park in any available space. Enter the building n the 1st flr, and let the security desk attendant knw yu re attending an Onbarding class. Traveling t McLean frm ut f twn? Capital One has arranged t help yu get t and frm class. Please see the details belw: If yu are traveling by air r rail, take a taxi frm the airprt r train statin t yur htel. Please nte that the Onbarding team is nt able t pay this expense in advance, s yu shuld plan t pay ut-f-pcket fr all f yur taxi expenses, which will range frm $30 - $60 each way. Yu will be reimbursed fr these expenses after yu submit yur Travel & Expense reprt, s make sure t btain a receipt frm yur driver. On the mrning f class, if yu are traveling by air r rail, please check ut f the htel in the mrning and bring yur luggage with yu t class. The htel shuttle will pick yu up in frnt f the htel at 8:00 a.m. and take yu t the Capital One campus. After class, ask the security desk agent t help yu arrange taxi service t take yu t the airprt r train statin. Remember that yu will need t pay all taxi expenses (up t $60 ne way) ut-fpcket, and these expenses are reimbursable. If yu drve in fr class, please check ut f the htel in the mrning and drive t the Capital One campus. Refer t Onbarding Travel Guide fr Out Of Twn Assciates starting n page 11 fr additinal infrmatin. 3
Onbarding Class Details and Travel Guide Crprate Onbarding McLean Parking Pass (Please place n dash) 4
Onbarding Class Details and Travel Guide Plan, TX Class Details Please plan t arrive at 8:30 a.m. fr registratin and badging. The class will begin at 9:00 a.m. and cnclude at 5:00 p.m. with breaks thrughut the day. A cafeteria style lunch will be prvided during class. Directins Onbarding classes at the Capital One Plan Campus are held in the Plan Twn Center Building at 8000 Dminin Parkway, Plan, TX. Use these directins t get t the Plan Twn Center and park in the deck adjacent t the building: Frm 121 Nrth, take the Prestn Rad exit. At bttm f ramp, turn right at the light nt Prestn Rad and stay in the right lane. At the next traffic light, turn right nt Headquarters and immediately get int the left lane. At the next traffic light, turn left nt Dminin Parkway. Take the secnd left int the Capital One campus. Yu will see a sign at eye-level that says Cnference Center in silver. Drive past the pnd and fllw the rad arund the building. As yu enter the three-level parking deck, the Cnference Center will be n yur right and the Twn Center will be directly in frnt f yu. After parking, fllw the side walk alng the pnd t the entrance f the Twn Center. When yu enter the building, let the security desk attendant knw yu re attending an Onbarding class. Traveling t Plan frm ut f twn? Capital One has arranged t help yu get t and frm class. Please see the details belw: If yu are traveling by air r rail, take a taxi frm the airprt r train statin t yur htel. Please nte that the Onbarding team is nt able t pay this expense in advance, s yu shuld plan t pay ut-f-pcket fr all f yur taxi expenses, which will range frm $30 - $60 each way. Yu will be reimbursed fr these expenses after yu submit yur Travel & Expense reprt, s be sure t btain a receipt frm yur driver. On the mrning f class, if yu are traveling by air r rail, please check ut f the htel in the mrning, bring yur luggage with yu t class and arrange fr yur htel s shuttle t drive yu t 5
Onbarding Class Details and Travel Guide the Capital One campus by 8:30 a.m. If yur htel des nt ffer a shuttle, please arrange fr a taxi. After class, ask the security desk agent t help yu arrange taxi service t take yu t the airprt r train statin. Remember that yu will need t pay all taxi expenses (up t $60 ne way) ut-fpcket, and these expenses are reimbursable. If yu drve in fr class, please check ut f the htel in the mrning and drive t the Capital One campus. Refer t Onbarding Travel Guide fr Out Of Twn Assciates starting n page 11 fr additinal infrmatin. 6
Onbarding Class Details and Travel Guide Richmnd, VA Class Details Please plan t arrive at 8:30 a.m. fr registratin and badging. The class will begin at 9:00 a.m. and cnclude at 5:00 p.m. with breaks thrughut the day. A cafeteria style lunch will be prvided during class. Directins Onbarding classes at the Capital One West Creek Campus are held in the Twn Center Building at 15075 Capital One Drive, Richmnd, VA. The West Creek Campus is lcated ff f Rute 288. When entering the campus, drive thugh the security gate and fllw signs t the Twn Center, which is lcated between buildings 1 and 7. Park in the Central Parking Deck in frnt f the Twn Center, r any ther available parking space. When yu enter the building, let the security desk attendant knw yu re attending an Onbarding class. Traveling t Richmnd frm ut f twn? Capital One has arranged t help yu get t and frm class. Please see the details belw: A twn car will pick yu up frm the airprt r train statin and take yu t yur htel. Please lk fr yur driver with the Capital One sign when yu arrive. Please nte that gratuity fr this service has already been paid by Capital One. On the mrning f class, if yu are traveling by air r rail, please check ut f the htel in the mrning, bring yur luggage with yu t class and arrange fr yur htel s shuttle t drive yu t the Capital One campus by 8:30 a.m. If yur htel des nt ffer a shuttle, please arrange fr a taxi. After class: - If traveling by air, a TNT van will pick yu up at 5:15 p.m. at the secnd flr entrance f the West Creek Twn Center, by the bank branch, and take yu directly t the airprt. Please nte that gratuity fr this service has already been paid by Capital One. - If traveling by rail, ask the security desk agent t help yu arrange taxi service t take yu t the train statin. Yu will need t pay all taxi expenses (up t $60 ne way) ut-f-pcket, and these expenses are reimbursable. - If yu drve in fr class, please check ut f the htel in the mrning and drive t the Capital One campus. 7
Onbarding Class Details and Travel Guide - Refer t Onbarding Travel Guide fr Out Of Twn Assciates starting n page 11 fr additinal infrmatin. 8
Onbarding Class Details and Travel Guide San Francisc, CA Class Details Please plan t arrive at 8:30 a.m. fr registratin. The class will begin at 9:00 a.m. and cnclude at 5:00 p.m., with breaks thrughut the day. Cntinental breakfast and lunch will be prvided. Directins Onbarding classes in San Francisc are held in the same building as the Capital One 360 Café, 101 Pst Street, San Francisc, CA. We highly recmmend taking public transprtatin, due t the cst and challenge f parking and traffic in the financial district. There is a BART / MUNI statin just ne blck frm the building. If yu d chse t drive, please allw plenty f time fr traffic and parking, and utilize these tw parking garages. We d nt validate parking, hwever yu can submit fr reimbursement thrugh ur Travel and Expense system later. White Huse Garage, 223 Sutter Street, San Francisc, CA 94108 Sutter Stcktn Garage, 444 Stcktn Street, San Francisc, CA 94108 Once yu enter the 360 Café, please make yur way t the registratin table. Smene will greet yu there and escrt yu up t the Onbarding classrm. Traveling t San Francisc frm ut f twn? Capital One has arranged t help yu get t and frm class. Please see the details belw: If yu are traveling by air r rail, take a taxi r the Bay Area Rapid Transit (BART) Train frm the airprt r train statin t yur htel. Please nte that the Onbarding team is nt able t pay this expense in advance, s yu shuld plan t pay ut-f-pcket fr all f yur taxi expenses, which will range frm $30 - $60 each way. Yu will be reimbursed fr these expenses after yu submit yur Travel & Expense reprt, s be sure t btain a receipt frm yur driver. Please check ut f the htel in the mrning and bring yur luggage with yu t class. The Capital One 360 Café is a shrt 1-3 blck walk frm yur htel. If yu are nt cmfrtable walking r if the weather des nt permit it, yu can arrange fr a taxi at the frnt desk. Once the class ends at 5:00 p.m., plan t make yur way back t the airprt via taxi r the BART. We suggest nt bking a flight earlier than 8:00 p.m. in rder t accmmdate travel and airprt check in. Refer t Onbarding Travel Guide fr Out Of Twn Assciates starting n page 11 fr additinal infrmatin. 9
Onbarding Class Details and Travel Guide Wilmingtn, DE Class Details Please plan t arrive at 8:30 a.m. fr registratin. The class will begin at 9:00 a.m. and cnclude at 5:00 p.m., with breaks thrughut the day. Lunch will be prvided. Directins Onbarding classes in Wilmingtn are held in either the Benjamin Franklin Building, 802 Delaware Avenue, Wilmingtn, DE r the Oliver Evans Building, 301 West 11 th Street, Wilmingtn, DE Use these directins t park in the Center City Parking Garage: City Center Parking Garage is lcated at 251 W. 11th Street, Wilmingtn, DE The entrance is n 11th Street between West and Tatnall Streets immediately past the Oliver Evans building n the same side f the street Take a parking ticket and bring it with yu s it can be validated during class Traveling t Wilmingtn frm ut f twn? Capital One has arranged t help yu get t and frm class. Please see the details belw: If yu are traveling by air, a twn car will pick yu up frm the airprt and take yu t yur htel. Please lk fr yur driver with the Citywide sign when yu arrive. Please nte that gratuity fr this service has already been paid by Capital One. If yu are traveling by rail, take a taxi t yur htel. Please nte that the Onbarding team is nt able t pay this expense in advance, s yu shuld plan t pay ut-f-pcket fr all f yur taxi expenses, which will range frm $10 - $30 each way. Yu will be reimbursed fr these expenses after yu submit yur Travel & Expense reprt, s make sure t btain a receipt frm yur driver. Please check ut f the htel in the mrning and bring yur luggage with yu t class. Please plan t walk t the building frm yur htel. If yu are nt cmfrtable walking r if the weather des nt permit it, yu can arrange fr a taxi at the frnt desk. Once the class ends at 5:00 p.m., plan t make yur way back t the airprt r train statin. - If traveling by air, a twn car will be arranged thrugh Carlsn Wagnlit t take yu back t the airprt. Please nte that gratuity fr this service has already been paid by Capital One. We suggest nt bking any flights earlier than 8:00 p.m. in rder t accmmdate travel and airprt check in. - If traveling by rail, ask the security desk agent t help yu arrange taxi service t take yu t the train statin. Yu will need t pay all taxi expenses (up t $30 ne way) ut-f-pcket, and these expenses are reimbursable. Refer t Onbarding Travel Guide fr Out Of Twn Assciates starting n page 11 fr additinal infrmatin. 10
Onbarding Class Details and Travel Guide Travel Guide fr Out f Twn Assciates Travel Checklist Call Carlsn Wagnlit Travel at 1-800-717-1648 ptin 4 within tw business days t bk travel t yur upcming Onbarding class. When talking t the agent, prvide the Onbarding travel passwrd 11028. - Plan t arrive the day befre yur Onbarding class and depart n the evening the Onbarding class ends. - If yu plan t extend yur travel, please nte that these additinal csts will need t be cvered by a persnal card and expensed back t yur department. Upn yur return, submit a Travel & Expense reprt (T&E) fr yur reimbursable business expenses including meals, tips, persnal car mileage exceeding nrmal cmmute and grund transprtatin (taxi r shuttle). - Air travel, htel rm and tax expenses will be paid by Onbarding and shuld nt be included in yur T&E. Yu will need t present a persnal credit card at check-in t pay fr any additinal expenses incurred during yur stay (such as fd service). - When cmpleting yur T&E, charge yur reimbursable business expenses t Department ID #11028 Email Onbarding@CapitalOne.cm with any questins. Travel One Assciates are required t use Travel One, the nline bking tl, fr all dmestic travel arrangements. Hwever, fr Onbarding yu are required t call the Capital One travel team directly (using the details abve) t bk all f yur travel needs. Imprtant T ensure that yur travel csts are assigned crrectly, please cntact CWT ONLY during nrmal business hurs, which are Mnday Friday, 8:30 a.m.-5:30 p.m. ET. After hurs emergency assistance (utside nrmal business hurs) incurs additinal charges per call, and shuld nly be used fr immediate travel needs that cannt wait until next business day. 11
Onbarding Class Details and Travel Guide Crprate Travel Plicies Meals Reimbursable Travel meals up t $65 per day per persn Tips included n meal receipts Nn-Reimbursable Lunch meals fr travel t anther ffice lcatin r fr a persnal daily trip Air Travel Reimbursable Ecnmy Class tickets fr dmestic travel (Cst cvered by Onbarding) In-flight internet access when used fr the purpse f business fr flight segments greater than 2 hurs Nn-Reimbursable First class air travel ther than Bard Members, CEO, President and Chief rles r as apprved Class f service upgrade and seat assignment charges Membership dues fr frequent flyer and registered traveler prgrams Alchlic beverages purchased in-flight In-flight telephne calls, unless used fr critical business purpses Expenses fr lst luggage and its cntents Spusal and/r dependent airfare Htel Reimbursable Tips fr htel staff Rm and tax charges fr manager-apprved travel (Cst cvered by Onbarding) Internet charges, when used fr cnducting necessary Capital One business Laundry charges fr trips greater than seven (7) days Nn-Reimbursable Persnal expenses such as in-rm mvies and laundry fr trips under 7 days, theater, cinema etc. Expenses fr rm upgrades Membership fees fr frequent guest prgrams 12
Onbarding Class Details and Travel Guide N-shw charges Grund Transprtatin & Persnal Car Usage Reimbursable Persnal car usage in excess f nrmal daily cmmute Grund transprtatin t and frm the airprt r train statin Parking charges and tlls Nn-Reimbursable Tickets and the cst f traffic vilatins (including administratin fees) Fuel charges fr persnal car usage, as the mileage reimbursement amunt cvers bth gas and wear & tear Inclement Weather Plicy The Capital One Crprate Onbarding team clsely mnitrs the weather. At times, inclement weather can impact scheduled classes and travel. We leverage email cmmunicatins t ntify new hires f class schedule impacts as sn as pssible. Assciate safety is paramunt at Capital One. If yu are unable r uncmfrtable traveling t attend class due t inclement weather, please cntact the Onbarding mailbx. 13
Onbarding Class Details and Travel Guide Hw t Create and Submit a Travel and Expense Reprt When yu re ready t submit yur Travel and Expense reprt (T&E), ask yur Buddy r manager t walk yu thrugh the steps. Yu can als find infrmatin by searching Expense Management in ur intranet site, Pulse. Submit the Travel & Expense reprt fr yur reimbursable business expenses including meals, tips, persnal car mileage exceeding nrmal cmmute and grund transprtatin (taxi r shuttle). When cmpleting yur T&E, charge yur reimbursable business expenses t Department ID #11028. 14