SL Stairlift INSTALLATION GUIDE

SL-1000 Stairlift INSTALLATION GUIDE Part No. 000730 08-m04-2014

Page 2 Standard notations The following notations may be used throughout this guide to emphasize important safety information, mechanical concerns, and other important information. Savaria Corporation recommends that you review and follow all of these messages. DANGER WARNING CAUTION CAUTION NOTE Danger messages indicate an imminently hazardous situation, which, if not avoided, results in death or serious injury. All danger messages feature a standard ISO safety alert symbol followed by the signal word DANGER in capitalized black lettering on a red background. Warning messages indicate a potentially hazardous situation, which, if not avoided, could result in death or serious injury. All warning messages feature a standard ISO safety alert symbol followed by the signal word WARNING in capitalized black lettering on a dark yellow background. Caution messages indicate a potentially hazardous situation, which, if not avoided, could result in death or serious injury. All caution messages feature a standard ISO safety alert symbol followed by the signal word CAUTION in capitalized black lettering on a yellow background. Caution messages that do not include the ISO safety alert symbol indicate a potentially hazardous situation for the machine only, which, if not avoided, could result in damage to the machine. All caution messages include the signal word CAUTION in capitalized black lettering on a yellow background. Note messages provide information, such as reminders, general information about a previous statement, or additional guidelines that do not fit into the flow of the preceding text. All note messages include the signal word NOTE in capitalized white lettering on a blue background. Hazards and warnings ELECTRICAL SHOCK HAZARD Do not connect/disconnect wiring while the power is on. Before servicing, disconnect all power to the equipment. WARNING SUDDEN MOVEMENT HAZARD System may start unexpectedly upon application of power. Stay clear of moving parts to avoid injury. ELECTRICAL SHOCK HAZARD Savaria Corporation is not responsible for any modifications of the product made by the user. Do not allow unqualified personnel to use the equipment. Failure to comply could result in death or serious injury. Maintenance, inspection, and replacement of parts must be performed only by authorized personnel familiar with installation, adjustment, and maintenance. Do not remove covers or touch circuit boards while power is on. WARNING FIRE HAZARD Do not use an improper voltage source. Before applying power, verify that the rated voltage matches the voltage of the incoming power supply. Job site tools Saw to cut the rail (recommended blade for a 12 mitre saw is an aluminum or non-ferrous metal reverse-rake blade) Allen keys (Metric) Screwdrivers (slotted, Phillips, Robertson) Socket and wrench set Needle-nose pliers Rubber mallet Hammer Box cutter/knife Scissors Tape measure Carpenter s level and square Metal and wood stud finder Reversible hand drill Concrete drill bits 1/4'', 3/8'', 1/2'' Hammer drill for concrete fasteners Flashlight Wire crimper Wire strippers Tie-wraps Volt-ohm (multi) meter Safety items as required: safety glasses, safety shoes Hand dolly Shop vac Rags and cleaning solvent Tube of grease (included in chair box) Revision history of this guide September 21, 2010 Initial release November 15, 2010 Deleted pages 25, 26 (Wiring Diagram, Europe and Standard Layout Drawing); Combined Appendix A and Appendix B November 30, 2010 Updated Diagnostic Codes on page 23 December 16, 2010 Added recommended blade for cutting rail in Step 4, substep 7 on page 5 January 19, 2011 Updated Step 4, sub-steps 8 and 9 on pages 5 and 6 ensure steel rack is removed before cutting rail; Updated Step 6 on page 7 added sub-step 2 to drill wall side bus line stopper hole before mounting rail; Reversed Steps 8 and 9 on pages 9 and 10 easier to install the carriage before installing the

Page 3 bus lines; Updated Step 9 on page 10 to indicate that the positive bus line is always on the rack side of the rail Updated Step 10 on page 11 stopper installation August 18, 2011 Updated Step 3 on page 5 added note that steel rack is always on the left side of the aluminum rail regardless of the handing of the unit; Updated Step 6 on page 8 added information about using mounting extension brackets in the event the staircase is uneven and there is no clearance when using the standard mounting brackets; Updated Step 20 on page 18 indicated that tube of grease is provided in the chair box; Updated Step 21 on page 19 added a note describing the operation of the stairlift when the battery is low and how to override if necessary; Added new Step 22 on page 20 added procedure to test the overspeed governor; Added new Step 25 on page 24 lockout procedure; Updated Wiring Diagram at end of document September 26, 2011 Added hand-crank switch to Wiring Diagram at end of document November 15, 2011 Added recommended type of saw blade to job site tools on page 2; Revised description of saw blade in note on page 6; In Step 6, sub-step 1a on page 8, changed the distance from the wall to the outside (front) of the rail from 8 5/16 to 10 to 11 ; In Step 7 on page 9, identified fuse as 30A; added note regarding a second fuse for the alarm on public units; Added a note to Step 8 on page 10 to always make sure the overspeed governor is set before installing the carriage on the rail; Clarified that the bus line has to be inserted into the rail as one complete assembly (brass contact strip already in white plastic housing) in Step 9 on page 11; Corrected substep numbering in Step 13 on page 14; Added new Step 22 on page 19 describing manual operation; Revised sub-step numbering in Step 25 on page 22; Corrected figure numbering on pages 22 and 23; Updated Wiring Diagram at end of document December 1, 2011 Renamed and revised Step 23 on page 20, procedure to Test Overspeed Governor January 30, 2012 Added note to rail cutting Step 6 on page 7; Added note to PCB illustration on page 26; Removed Diagnostic Code 5 from table in Appendix A February 24, 2012 Updated Step 10 on page 12 April 13, 2012 Remove 50 and 55 degrees from chart on page 6 August 3, 2012 Added optional flip-up rail information on page 9; Added remote call station installation on page 19; Added footrest spring replacement on page 26 November 13, 2012 Added Disclaimer and Appendix B Maintenance February 28, 2013 Added new sub-step 5b in STEP 9 on page 11 August 13, 2013 Revised manual OSG test procedure on page 22; Added Code 5 to table on page 30 January 23, 2014 Added NOTE to Step 25 on page 23 re: OSG testing device; Revised drawing on page 31; Added information for public units throughout manual April 8, 2014 Revised STEP 2 on page 3; Revised the wiring diagram in Appendix A; Added new STEP 23 - Install RF receiver board (optional) and program remotes - on pages 20 and 21 List of installation steps WARNING Follow the steps provided to ensure your safety during installation. Failure to follow instructions renders the Limited Warranty null and void. In addition, any party installing the product who deviates from the installation instructions agrees to indemnify, save, and hold harmless the manufacturer from any and all loss, liability, or damage that may occur as a result of the deviation. The following table lists the installation steps. Step Page Double-check site specifics 4 Unpack and check shipment 4 Determine handing 5 Cut rail to length 6 Connect rail sections together (if required) 7 Install rail assembly 8 Install optional flip-up rail (as required) 9 Install fuse in carriage 10 Install carriage on rail 11 Install bus lines in rail 12 Connect charger to bus lines 13 Install carriage post/footrest assembly 14 Install seat assembly 15 Adjust seat (if required) 15 Adjust arms (if required) 16 Adjust footrest (if required) 17 Install/adjust limit switch cams 17 Install mechanical stops 18 Install top rail cap 18 Install charger 19 Install remote call stations (as required) 19 Check installation and lubricate rack teeth 20 Test operation 22 Manual operation (as required) 22 Overspeed governor manual trip test 23 (public units only) Reset overspeed governor (as required) 25 Change handing (as required) 26 Replace footrest spring (as required) 28 Lock out system (public units) 30 Before leaving job site 30 Disclaimer Savaria (Savaria Concord Lifts, Inc.) disclaims liability for any personal injury or property damage resulting from the operation of a product that has been modified from the original Savaria design. No person or company is authorized to change the design of this product without written authorization by Savaria.

Page 4 Step 1 Double-check site specifics Double-check all site specifics and preparatory work by others prior to installation. 1 Prior to delivery, ensure that you have clear access to the installation site. 2 For job site verification, use the following information sources: Written and verbal direction from the customer and any contractors involved in the installation. 3 Ensure that the width of the stairway will accommodate the stairlift in the unfolded position. 4 Ensure that the stair steps will support the maximum load of the stairlift (350 lb/159 kg). 5 Ensure that there is a standard household 110 V AC power outlet located at the top or bottom of the stairs to plug in the charger. 6 Ensure that all electrical equipment and wiring comply with the applicable codes. 7 Ensure that there are no fire and safety issues. Contact Savaria s Technical Support at 1 (800) 791-7999 if necessary. 8 Ensure that there is adequate lighting along the stairway and at the landings. Step 2 Unpack and check shipment Unpack and check the contents of the shipment. 1 Prior to installation, unpack the shipment and check the contents. The shipment comes in four boxes. The carriage is in one box, the seat assembly and carriage post/footrest assembly are in a second box, and the upper and lower rail assemblies are in the third and fourth boxes. 2 Check the condition of the shipment for any damage; installing damaged parts can lead to safety violations and void the limited warranty. Contact Savaria s Technical Support if any parts are damaged. NOTE If possible, take a photograph of any damaged part(s).

Page 5 Step 3 Determine handing Determine whether you will be installing a left-hand or right-hand unit. 1 The handing of the unit is determined by standing at the bottom of the stairway looking upward. 2 From this viewpoint, a left-hand unit would be installed on the left side of the stairs (shown below), and a righthand unit would be installed on the right side of the stairs. Figure 1 Left-hand unit installed on left side as viewed from bottom of stairway NOTE When you are at the bottom landing looking up the stairway, the steel gear rack will always be on the LEFT side of the aluminum rail regardless of the handing of the unit.

6 Step 4 Cut rail to length Cut the rail to length as required. 1 Measure the travel of the stairs from the nose at the top landing to the floor at the bottom landing (nose to floor in Figure 2 below). Figure 2 Top rail extension 3 Refer to the table below for the length of rail extension required at the top landing. For example, with a stair angle of 35, the top rail extension needs to be 8. Top rail extension requirements Angle of stairs Top rail extension length 25 5 1/2 30 6 7/8 35 8 40 8 3/4 45 9 1/2 4 Add the nose to floor measurement to the top rail extension length to get the total cut rail length. See Figure 2 at the left. NOTE 2 Use the chart below to determine the angle of the stairs from the riser and tread measurements. For example, with a riser of 8 and a tread of 10, the angle of the stairs is 39. Chart to determine angle of stairs (degrees) Riser Nose to floor Riser Tread Tread Angle of stairs Cut rail length = nose to floor + top rail extension 12 11.5 11 10.5 10 9.5 9 8.5 8 7.5 7 6.5 6 6 27 28 29 30 31 32 34 35 37 39 41 43 45 6.5 28 29 31 32 33 34 36 37 39 41 43 45 47 7 30 31 32 34 35 36 38 39 41 43 45 47 49 7.5 32 33 34 36 37 38 40 41 43 45 47 49 51 8 34 35 36 37 39 40 42 43 45 47 49 51 53 8.5 35 36 37 38 40 42 43 45 47 49 51 53 55 9 37 38 39 41 42 43 45 47 48 50 52 54 56 9.5 38 40 41 42 44 45 47 48 50 52 54 56 58 10 40 41 42 44 45 46 48 50 51 53 55 57 59 10.5 41 42 44 45 46 48 49 51 53 54 56 58 60 11 43 44 45 46 48 49 51 52 54 56 58 59 61 11.5 44 45 46 48 49 50 52 54 55 57 59 61 62 12 45 46 47 49 50 52 53 55 56 58 60 62 63 Always cut the rail from the top of the track. The bottom of the lower rail assembly is identified by a 45 cut. Always cut the aluminum separate from the steel rack. 5 Remove the upper limit switch cam from the lower rail assembly. To do this, slightly loosen the two cam screws and slide the cam out the end of the rail. Set it aside for reinstallation. 6 Before cutting the rail, make sure you remove any items that are shipped inside the rail cavity: plastic casing for charging contact strips and an extra piece of rack. 7 Follow either step 8 or 9 to cut the rail. NOTE The recommended blade (for a 12 mitre saw) is an aluminum or non-ferrous metal blade with a reverse rake on the teeth. 8 If using the lower rail assembly only: a. Mark the aluminum rail at the cut length determined by the nose to floor plus top rail extension, measured from the heel at the bottom of the rail (the shorter side of the rail). b. Remove the steel rack from the section of aluminum rail to be cut. c. Cut the aluminum rail to length. d. Insert the steel rack back into the rail. Insert the extra piece of steel rack, if required. Ensure the rack sections are pushed tightly together and mark the steel rack 3/4 from the top of the cut rail (to allow for installation of the top rail end cap). e. Remove the steel rack section and cut it as marked.

Page 7 f. Set this piece of steel rack aside to be installed after the carriage is installed on the rail. NOTE If you are joining two rail sections together (as described in the procedure below) and the second rail section will be too short to accommodate two legs, you need to cut the bottom rail section as well. We suggest cutting the bottom rail section at the 45-degree angle end to ensure a smooth connection at the rail joint. 9 If the total travel is such that you need to join two or more rail sections together: a. Place the rail sections on the floor end to end. b. Mark the aluminum rail at the cut length determined by the nose to floor plus top rail extension, measured from the heel at the bottom of the rail (the shorter side of the rail). c. With the rail sections still end to end, slide the steel rack from the upper rail down to fill in the space in the lower rail. d. Remove the steel rack from the section of aluminum rail to be cut. e. Cut the aluminum rail to length. f. Insert the steel rack back into the rail. Insert the extra piece of steel rack, if required. Ensure both the rail and rack sections are pushed tightly together (so the rack fills up the entire length of rail) and mark the steel rack 3/4 from the top of the cut rail (to allow for installation of the top rail end cap). g. Remove the top steel rack section and cut it as marked. h. Set this piece of steel rack aside to be installed after the carriage is installed on the rail. Step 5 Connect rail sections together (if required) Connect the rail sections together (if required) using the splice bars provided. Depending on the total travel of the unit, you may have to connect additional rail sections to the lower rail section. Connect the rail sections together using the rail splice bars (one at the front and one at the back of the rail). 1 Place the rail sections on the floor end to end. 2 Insert the splice bar into the lower T-slot on the front of one rail section. Tighten the two screws to secure it in place. See Figure 3 below. 3 Insert the splice bar into the lower T-slot on the back of the same rail section. Tighten the two screws to secure it in place.see Figure 3 below. 4 Slide the second rail section into place over the splice bars. 5 Push the two sections firmly together ensuring there are no gaps in the rail. See Figure 4 below. 6 Tighten the two screws per splice bar to secure the two sections together. 7 Repeat steps 2 to 6 above for additional rail sections. Figure 3 NOTE Do not remove any of the rack screws once the rack is completely installed. If you do, you will have to remove the complete rack in order to reinstall the rack screw. Splice bars Figure 4

Page 8 Step 6 Install rail assembly Install the rail mounting brackets and rail assembly. N NOTE: Refer also to the next procedure (STEP 7) if you have an optional flip-up rail section. 1 When installing the rail assembly and mounting brackets, observe the following items: a. Ensure that the distance from the wall to the outside (front) of the rail is 10 to 11 (254 to 279.4 mm). b. Ensure that there is a minimum gap of 1 (25.4 mm) between the wall and the foot of the mounting brackets at the back of the rail. c. Ensure that there are six sets of mounting brackets for every 16 ft (4.9 m) of rail. d. Never install the mounting bracket sets more than 40 (1016 mm) apart. e. Always install mounting brackets on both sides of a rail splice (on the step above and below the splice). 2 IMPORTANT: Before mounting the rail, be sure to drill holes on both sides of the rail (one for the positive bus line stopper and one for connection of the negative contact strip directly to the rail). See Figures 17 and 18 in Step 11 later in the manual. a. Measure 3/8 (9.5 mm) from the cut end of the rail and mark the rail at this point. b. Drill a 0.125 diameter hole at this mark. c. Screw the M3 self-tapping screw into the hole and then remove it. This will allow for easier installation later (Step 11). 3 IMPORTANT: Before mounting the rail, be sure to install the rubber rail cap on the bottom end of the rail. Also make sure the bottom limit cam is installed. 4 Carefully position the rail assembly on the nose of the steps with the bottom of the rail assembly touching the floor, or slightly off the floor. 5 To prepare for installation of the rail mounting brackets, slide the required number of T-bolts into the lower slots at the front and back of the rail. See Figure 5. Note that you will be installing mounting brackets on both sides of the rail (front and back). Figure 5 6 Install the mounting brackets (as described below) on the bottom step first, followed by the top step, and then continue with the other brackets in between making sure the brackets are no more than 40 apart. If you run into a situation where the staircase is uneven with no clearance for the rail using the standard mounting brackets, you can use the mounting extension brackets (310294 and 310295) from the extension kit 310293 instead. To install the mounting brackets: a. Attach the mounting brackets to the rail (Figures 6 and 7) using the T-bolts in the slots and acorn nuts. b. Make sure the bottom mounting brackets are attached to the rail at the correct position (with the rail just touching the floor) before moving up to install the other brackets. It is difficult to slide the rail once the other mounting brackets are attached. c. Drill holes in the steps as required to anchor the mounting brackets. d. Anchor the front and back mounting brackets along the stairway using the hardware provided (two bolts per bracket into the stairs). e. Ensure the rail is in the final position and then tighten the mounting brackets to the rail. Figure 6 Rail Figure 7 Mounting brackets Standard bracket Slide T-bolts into these slots Extension brackets 310294 310295

Page 9 Step 7 Install optional flip-up rail (as required) Follow these steps if the unit has the optional flip-up rail section. Follow the standard rail installation procedure to install the rail, To install the rail mounting brackets for the flip-up rail section, fold down the flip-up rail section first (see below). Install the rail mounting brackets in the same manner as for the standard rail. Figure 9 Refer to STEP 6 on the previous page for the standard rail installation procedure. This section provides information for the optional flip-up rail section only. The flip-up rail section comes pre-assembled to the bottom rail section with the charger wires in place and the bus line brass charging strips already installed in the rail. Figure 8

Page 10 Step 8 Install fuse in carriage Install the fuse (30A) in the carriage. NOTE For public units, there is a second 30A fuse for the E-stop button on the arm. 1 Remove the carriage top cover (four screws). Note that two of these screws are above and below the key switch on the side of the carriage. 2 Verify that the two batteries are installed side by side in the carriage housing and secured in place with a strap. 3 Check that the positive (red) and negative (black) battery connectors are plugged in to each battery. Figure 10 Batteries pre-installed 4 Unscrew the fuse holder, insert the 30A fuse and then screw the fuse holder closed. 5 Reinstall the carriage top cover (four screws). Figure 11 Fuse holder

Page 11 Step 9 Install carriage on rail Install the carriage on the rail. 1 Before installing the carriage on the rail, verify the tightness of the steel rack in all sections of the rail. 2 Use the carrying handles on the front and back of the carriage to bring the carriage to the top of the stairway. BE CAREFUL THE CARRIAGE IS HEAVY. 3 Lift the carriage up to the end of the rail, oriented so the key switch and ON/OFF switch are facing toward the bottom of the stairway. 4 Make sure the rollers line up with the rail and your handles are parallel to the floor, and then carefully slide the carriage onto the rail. Figure 12 NOTE IMPORTANT Always make sure the overspeed governor is set before installing the carriage on the rail. Refer to STEP 24 later in this manual to set the overspeed governor as necessary. Carriage Carriage post/ footrest assembly (not yet installed) c. Use the remote to move the carriage down the rail far enough to install the top section of steel rack. 6 Insert the previously cut top section of steel rack into the rail as follows: a. First, check this piece of rack for fastener holes. You need at least two fasteners to secure this short section to the top of the rail. b. If the piece of rack can be secured with two fasteners, follow the steps below: Mesh the top rack section with the existing rack section using an inverted piece of rack as shown below. Position the inverted piece of rack over the rack joint and then tap down on the inverted piece to pull the sections of rack together. Install and tighten the hardware to secure the rack section in place. c. If the piece of rack cannot be secured with two fasteners, exchange this short piece with the one below it in the rail as follows: Remove the second section of steel rack from the rail, insert the short piece in the middle, and then reinstall the section you removed. Mesh the rack sections tightly together using an inverted piece of rack as shown below. Position the inverted piece of rack over the rack joint and then tap down on the inverted piece to pull the sections of rack together. Install and tighten the hardware to secure the top rack sections in place. Figure 13 Rail 5 To install the top section of steel rack, you need to move the carriage down the rail. a. Turn on the key switch and press the ON/OFF switch to ON to turn on the unit. b. Install batteries in the remote controls and program as follows: Turn on power to the carriage. Push and hold the remote program button on the circuit board in the carriage and the amber LED will come on. Push any button on the remote and the amber LED will go off. Release the program button on the board. The remote is now programmed. Repeat the above procedure for the second remote. Note: If there are two SL-1000 units in the same area, remove the back cover of the remotes and change the DIP switch settings to a different combination and reprogram. Mesh rack

Page 12 Step 10 Install bus lines in rail Install the bus lines in the front and back of the rail. There are two rolls of brass contact strip and two pieces of white plastic casing to be assembled for each bus line. You will install a bus line on each side of the rail as shown in Figure 13 at the right. c. Carefully feed the bus line assembly (consisting of the brass contact strip already inserted in the white plastic housing) into the rail, ensuring it does not catch on the charging plunger. Be sure it is oriented so the hole in the bus line contact strip is at the end of the rail where the charger will be connected. d. Repeat for the second bus line assembly. Figure 15 NOTE The positive bus line is always on the rack side. 1 Follow the steps below to install the bus lines. a. Run the carriage about 1/2 way down the rail. b. Check the brass contact strips and if necessary, trim off the end piece that is pre-stamped for a push-on spade connector. Do not cut off the hole. c. Insert the brass contact strip into the white plastic casing to create each bus line. You will insert this complete bus line assembly into the rail. d. Determine the length of bus line (plastic casing and contact strip) required. For the length of plastic casing needed, measure the length of the track and then subtract 2 (50.8 mm) (see Figure 14). The brass contact strip must be 1/2 (12.7 mm) shorter than the plastic casing. Bus line (-) Bus line (+) Rack side Figure 14 White plastic casing = track length minus 2 Brass contact strip = casing length minus 1/2 Figure 16 a. Use these measurements to mark and cut the brass contact strip and white plastic casing. Do not cut the end of the bus line with the connection hole. b. Pull approximately 1 (25.4 mm) of brass strip out of the plastic casing on the leading edge to feed into the rail. Bend this 1 extension slightly downward so it creates a bevel towards the centre of the rail when inserted. This bevel will allow you to easily feed the bus line past the charging plunger in the carriage (Figure 16). Bus line charging plungers

Page 13 Step 11 Connect charger to bus lines Connect the charger to the positive and negative bus lines in the rail and then install the bus line stopper for the positive bus line only. The charger can be installed at the top or bottom of the rail as required, depending on where your wall outlet is located. Ensure the bus lines are installed so the hole in the contact strip is at the end of the rail where you want to connect the charger. NOTE 3 On the NEGATIVE bus line side of the rail, pull the brass contact strip far enough out of the white plastic housing so you can fasten it directly to the rail. Note that you already drilled a hole in the rail for the negative bus line connection to the rail (Step 6, substep 2). 4 Secure the charger BLACK wire ring terminal and brass contact strip directly to the rail through this hole using the M3 self-tapping screw provided. Figure 18 Negative connection BLACK wire The positive bus line is always on the same side of the rail as the gear rack. 1 Secure the charger wire ring terminal to the POSITIVE bus line contact strip on the RACK side of the rail using the hardware provided. 2 Install the bus line stopper at the end of the rail on the POSITIVE bus line side only (shown below). a. You already drilled a hole in the rail for the positive bus line stopper (Step 6, sub-step 2). b. Secure the stopper to the rail through this hole using the M3 self-tapping screw provided. c. Slide the bus line up against the stopper and position the charger wire so it sits in the saddle of the stopper as shown. Figure 17 Bus line stopper Positive connection wire Contact strip in plastic casing

Page 14 Step 12 Install carriage post/footrest assembly Install the carriage post/footrest assembly at the front of the carriage. 4 Remove the jumper plug from the footrest cable coming out of the carriage housing. 5 Make sure the key switch is turned OFF, and then depending on the handing of the unit, plug in either the L or R footrest harness connector to the carriage footrest cable. Figure 22 1 Remove the carriage handle (three screws) from the front of the carriage. Figure 19 2 Place the metal shim over the three bolts on the front of the carriage (Figure 20) and then install the carriage post/footrest assembly over the shim. Figure 20 6 Install the front cover (four screws) on the carriage post/ footrest assembly. Figure 23 3 Ensure the carriage post is plumb and secure the assembly in place using the two large bevelled washers and nuts as shown below. Figure 21 7 Install the crescent-shaped rubber cover at the back of the carriage using the adhesive strips attached to the cover. Figure 24

Page 15 Step 13 Install seat assembly Install the seat assembly onto the carriage. 1 Prior to installing the seat assembly, turn the assembly over and check for a nylon washer on the seat post. Install the nylon washer if necessary. Figure 25 Step 14 Adjust seat (if required) Adjust the seat if required. 1 If the seat is not level, adjust as follows: a. Remove the carriage front cover (four screws). Figure 28 Nylon washer 2 Install the seat assembly by mating the seat post into the carriage post, making sure the nylon washer stays in place. Ensure the seat swivel pin is engaged in the slot of the carriage post to lock the seat in place. Figure 26 b. Loosen the two adjusting nuts and rotate the carriage plate as required to level the seat. c. Tighten the two adjusting nuts. Figure 29 Carriage post for seat 3 Remove the jumper plug from the carriage housing seat connector. 4 Make sure the key switch is turned OFF and then plug the seat cable into the seat connector on the carriage housing. Be careful not to push the connector into the housing. Figure 27 2 Adjust the height of the seat, as required. a. Remove the bolt from the current seat height position. b. Move the seat up or down as required and then reinstall the bolt in the new position. Secure it in place with the nut and washers. Figure 30 Plug in seat cable 3 Reinstall the carriage front cover (four screws) when adjustments are complete.

Page 16 Step 15 Adjust arms (if required) Adjust the arms and armrests if required. 1 To adjust the arms in or out: a. Loosen the screw on the arm. b. Slide the arm in or out as required and then tighten the screw. c. Repeat for the other arm. Figure 31 2 To adjust the angle of the armrests: a. Loosen the nuts on the adjusting screw. b. Adjust the screw to achieve the required armrest angle and then tighten the nuts. c. Repeat for the other armrest. Figure 32

Page 17 Step 16 Adjust footrest (if required) Adjust the footrest if required. 1 To adjust the angle of the footrest: a. Loosen the footrest adjusting nut. b. Adjust the footrest up or down to achieve the desired angle and then tighten the adjusting nut. Figure 33 Step 17 Install/adjust limit switch cams Install/adjust the limit switch cams 1 Adjust the lower cam if required. a. The lower cam is pre-installed near the bottom end of the rail. Ensure the thicker end of the cam is oriented towards the bottom. b. The cam must be positioned to activate the lower limit switch and stop the lift at the desired location at the bottom landing. c. If you need to adjust the position of the cam, loosen the two cam screws slightly (just enough to slide the cam). Slide the cam to the desired location and then tighten the two screws to secure the cam in place. 2 Reinstall the upper cam that you removed to cut the rail. a. Slide the upper cam into the slot from the top end of the rail. Ensure the thicker end of the cam is oriented towards the top. NOTE DO NOT let go of the cam while loosening the screws to adjust the cam; otherwise the cam may slide down the rail and under the carriage. 2 You can also adjust the footrest sideways, as required. To do this, loosen the two nuts, slide the footrest to either side as required, and then tighten the nuts. Figure 34 b. The cam must be positioned to activate the upper limit switch and stop the lift at the desired location at the top landing. c. To adjust the position of the cam, be sure to hold onto the cam and then loosen the two cam screws slightly (just enough to slide the cam). Slide the cam to the desired location and then tighten the two screws to secure the cam in place. Figure 35 Limit switch cam

Page 18 Step 18 Install mechanical stops Install the mechanical stops at the top of the rail. There are two mechanical stops one for the front of the rail and one for the back of the rail. The purpose of the mechanical stops is to stop the carriage from running off the top of the rail. 1 Run the carriage up to the desired position at the top of the stairs. 2 From the top of the rail, slide two T-bolts into the lower slots at the front and back of the rail. 3 With the carriage at the desired top position, install the mechanical stops 1/2 (12.7 mm) above the carriage rollers and secure them to the T-bolts in the rail slots using the acorn nuts provided. Figure 36 Step 19 Install top rail cap Install the top rail cap. 1 Fit the rubber rail cap onto the rail at the top of the stairway. Figure 37 Rail cap Pass charger cable through hole provided Carriage roller 2 Pass the charger cable through the hole provided in the rail cap at the applicable end of the rail. Slide T-bolts into lower slots at front and back of rail 1/2 (12.7 mm)

Page 19 Step 20 Install charger For residential units, mount the charger on the wall at the top or bottom of the stairway. For public units, enclose the charger in the metal box provided and route the wiring as necessary. For residential units: 1 Mount the charger on the wall at the top or bottom of the stairway, as desired. 2 Make sure the key switch is turned OFF and then plug the charger into a household wall outlet. Figure 38 For public units: 1 Enclose the charger in the metal box. 2 Route the wiring using the conduit and connectors provided. 3 Mount the metal box in an appropriate location for the site. 4 Make sure the key switch is turned OFF and then plug the charger into a household wall outlet. Figure 39 Charger Step 21 Install remote call stations (as required) Install the remote call stations (as required) for long track lengths. 1 Install the two surface mount hall call stations as described below. Note that there is a transmitter/ receiver box and a hall call box for each call station. 2 Mount one transmitter/receiver box (310420) at the top of the stairs and another at the bottom of the stairs. 3 Mount the hall call boxes (320071 or 320067) at an appropriate height for use and wire each transmitter/ receiver box (310420) to its respective hall call box using the following harnesses (as required for the installation): 310421 (hall call infrared harness) 310422 (for keyed hall call buttons) 310423 (for keyless hall call buttons) Keyed hall call buttons are shown below. Figure 40 Note: The residential call station is shown here. For public units, the call station box is wireless.

Page 20 Step 22 Check installation and lubricate rack teeth Check the installation and lubricate the rack teeth. 1 Verify that all electrical connections have been made. 2 Verify that all mechanical components are installed properly and that all hardware is firmly tightened. 3 Check that all rail mounting brackets are stable and the mounting screws are firmly tightened. 4 Using the tube of grease provided in the chair box, lightly lubricate the teeth along the length of the rack. This will allow the carriage to travel smoothly. Figure 41 Step 23 Install RF receiver board (optional) and program remotes Install the RF receiver board (optional) and program the remotes. Install the RF receiver board Connect the harness from the RF receiver board to the main board as described below and shown in the drawing at the top of the next page. 1 Cut the plug off the 6-wire harness. P/N 631145. 2 Connect the wires from one end of the harness to the three 2-pin connectors on the RF receiver board P/N 106947. a. and GREEN wires to the +/- connector on the receiver board b. BROWN and BLUE wires to the UP connector on the receiver board c. BLACK and WHITE wires to the DOWN connector on the receiver board 3 Connect the wires from the other end of the harness to the SL-1000 main controller board. a. wire to VBATT (use a spade connector) b. GREEN wire to GND (use a spade connector) c. WHITE and BROWN wires to terminal 16 d. BLUE wire to terminal 15 e. BLACK wire to terminal 17 4 Use the piece of Velcro P/N 104374 to secure the RF receiver board P/N 106947 to the battery as shown in the photo at the bottom of the next page. 5 Install batteres in the remote controls and program as described below. Program the remote 1 Turn on power to the carriage. 2 Locate DIP SW2 on the SL-1000 main board, near the infrared/radio learn button. 3 Flip position 2 on DIP SW2 to the ON position (Direction B). 4 Make sure the address DIP switch on the RF receiver board and the address DIP switch on the transmitter board inside the remote are both are set the same. 5 Push and hold the infrared/radio learn button on the SL-1000 main board and the amber LED will come on. 6 Push any button on the remote and the amber LED will go off. 7 Release the learn button on the SL-1000 PCB. The remote is now programmed. 8 Repeat the above procedure for the second remote. 9 Turn the unit off then back on again and test the remote.

Page 21 Figure 42 Connect RF receiver board to SL-1000 main board GREEN GND 1 2 3 4 ON VBATT SL-1000 Main Board 1 2 3 4 ON DIP switch S2 Infrared/radio learn button 15 16 17 BLUE BROWN WHITE BLACK Board inside remote GREEN + _ Receiver Board Address switch in remote DOWN UP BLACK WHITE BLUE BROWN Figure 43 RF receiver board installed in SL-1000 carriage Address switch on receiver board

Page 22 Step 24 Test operation Test the operation of the stairlift. 1 Check all controls. a. Verify that the UP/DOWN rocker switch on the arm is functioning properly. The switch is constantpressure type, which means you must press and hold the switch to operate. b. Verify that the remote control CALL/SEND units are functioning properly. The buttons are constantpressure type, which means you must press and hold the buttons to operate. Press the red button to go up and the green button to go down. c. Verify that the key switch and ON/OFF switch are functioning properly. d. Check the operation of the optional emergency STOP button. 2 Verify that the seat, armrests and footrest fold up properly. 3 Check that the seat swivel handle is functioning properly and locks in the riding position. 4 Ensure that you can fasten and unfasten the seat belt and that it retracts properly. 5 Check that the footrest edge and underpan sensors are functioning properly. The stairlift should stop when it contacts an obstacle. 6 Check that the carriage edge sensors are functioning properly. The stairlift should stop when it contacts an obstacle. 7 Check the operation of the limit switches. The upper and lower limit switches should stop the lift when it reaches the top or bottom of the stairway. The mechanical stops at the top and bottom of the rail should stop the lift in an over-travel situation. 8 Check the operation of the swivel seat safety switch. The switch should prevent the stairlift from running if the seat is not locked in the riding position. NOTE IF UNIT STOPS AT LIMIT AND WON T RESTART If the unit runs to the upper or lower normal limit and then stops and won t restart, this means the battery charge is low (diagnostic code 1 will be displayed; see Appendix A). You can override this to resume travel without a battery recharge by turning the unit off and then back on again. We do, however, recommend that you charge the batteries as soon as possible. Step 25 Manual operation (as required) In the event that you need to operate the lift manually, you can do this using the manual operation tool. 1 Turn off power to the lift at the charger disconnect and battery disconnect. 2 For public units only: Before you can use the manual device on public units, you must release the motor brake. To release the brake, remove the rubber cover R on the side of the carriage and move the brake lever to the right. 3 Remove the rubber cover M on the side of the carriage and fit the manual operation tool (shown below) onto the motor input shaft. Note that there is no diagnostic LED display on public units. 4 Rotate the tool in the required direction for the unit to travel up or down the stairs. 5 When complete, remove the tool, reset the motor brake (for public units only) and replace the rubber plug(s). Note that the unit will not operate when the motor brake is disengaged (public units only). Figure 44 Manual device cover M Figure 45 Manual operation tool Brake release cover R (public units only) Motor input shaft Brake release lever (public units only)

Page 23 Step 26 Overspeed governor manual trip test (public units only) Verify that the overspeed governor safety device works properly by performing a manual trip test. 6 Use a screwdriver to trip the overspeed governor (if not already tripped) and then loop a trip wire over the trip dog (Figure 46 - top) to perform the test. 7 Manually reset the overspeed device by rotating the brake holder back up so it engages the hook of the trip dog (Figure 46 - bottom). Figure 48 1 Run the SL-1000 part way up the stairs. 2 If the seat is installed, unplug the seat cable and remove the seat. Be careful not to lose the nylon washer on the bottom of the seat post. 3 Remove the carriage top cover (four screws). Note that two of these screws are located above and below the key switch on the side of the carriage. 4 Remove the uphill obstruction sensor (Figure 44). a. Remove the rubber plugs to access the screws. b. Remove the cap screws inside each hole. DO NOT remove the outside screws. c. Remove the obstruction sensor assembly. Loop trip wire over trip dog Figure 46 Manually reset overspeed device Remove cap screw inside each hole (DO NOT remove outside screws) 5 Identify the overspeed device located inside the carriage towards the top of the stairs (Figure 45). Figure 47 Trip dog Brake holder Remove rubber plugs 8 Perform the overspeed test with 125% of the rated load. Be sure to reinstall the seat and load the weight securely on the seat. 9 Install the seat connector so you can run the unit using the arm control. 10 Use the rocker switch on the arm of the chair to run the unit down the stairs. 11 While the unit is running down the stairs, pull up on the trip wire to trip the overspeed device (Figure 47). Figure 49 Pull up on trip wire

Page 24 12 When the overspeed trips, the unit will stop travelling and engage the brake dog onto the steel rack. Note that when this happens, the brake dog catches on a screw (shown below). When it does, this screw (P/N SL-50605021) will bend and must be replaced. Figure 50 NOTE IMPORTANT: The screw (P/N SL-50605021) MUST be replaced after the test. Screw 13 Release the motor brake and then use the manual hand crank to move the unit up the track, relieving the brake pressure on the rack. 14 Reset the motor brake. 15 Reset the overspeed device (as described in the next procedure) and re-assemble the unit. Reinstall the uphill obstruction sensor. NOTE To perform an automatic trip test, use the overspeed test device (kit #310393) as described in document 000852 (residential) or 000958 (commercial).

Page 25 Step 27 Reset overspeed governor (as required) Follow these steps if you need to reset the optional overspeed governor. 3 Rotate the brake holder up until it engages the hook of the trip dog and is in a fixed position (see below). Note that the photos below illustrate the overspeed governor out of the machine. Figure 52 NOTE IMPORTANT Always make sure the overspeed governor is set before installing the carriage on the rail. If diagnostic code E is displayed, it means that the main power relay did not close. The cause may be that the overspeed governor has tripped. Follow the steps below to reset the overspeed governor. 1 Before resetting the overspeed governor, make sure that the carriage is in a secured position and will not fall down during this procedure. If the overspeed governor has tripped due to broken parts, be sure to remove the carriage from the rail and replace all broken parts first. 2 Remove the seat and carriage cover as required to access the overspeed governor. Figure 51 NOTE Trip dog hook Brake holder

Page 26 Step 28 Change handing (as required) Figure 54 Follow these steps if you need to change the handing of the unit. This procedure describes how to change the handing of the unit from left- to right-handed. When viewed from the bottom of the stairway, a left-hand stairlift would be mounted on the left side of the stairs. 1 Remove the seat assembly and set it aside. Be careful not to lose the nylon washer for the seat post. 2 At the back side of the carriage: a. Remove the carriage handle (three screws), the crescent-shaped rubber cover, and the small rubber cap covering the footrest cable hole. These items will be transferred to the other side of the carriage. Figure 53 Figure 55 Remove carriage front cover (four screws) Unplug L connector from footrest cable Footrest cable will come out here Handle Rubber cover 3 At the front side of the carriage: a. Remove the carriage front cover (four screws). See Figure 51. This cover will be transferred to the other side of the carriage. b. Unplug the footrest cable from the L connector on the footrest harness. See Figure 52. c. Remove the carriage top cover (four screws). Note that two of these screws are above and below the key switch on the side of the carriage. d. Feed the footrest cable through the carriage and out through the hole in the other side where you removed the small rubber cap. e. Remove the carriage post/footrest assembly (two nuts and large bevelled washers) and the metal shim behind it. See Figure 53. These items will be transferred to the other side of the carriage. Figure 56 Remove carriage post/footrest assembly (two nuts)

4 At the new back side of the carriage: a. Install the carriage handle (three screws), the crescent-shaped rubber cover, and the small rubber cap to cover the footrest cable hole. Refer back to Figure 50. 5 At the new front side of the carriage: a. Plug the footrest cable into the R connector on the footrest harness. Refer back to Figure 52. b. Install the metal shim and carriage post/footrest assembly and secure in place using the two nuts and large bevelled washers. Refer back to Figure 53. Ensure the carriage post is plumb before tightening the nuts. c. Install the carriage front cover (four screws). Refer back to Figure 51. 6 Reinstall the carriage top cover. 7 Reinstall the seat assembly making sure the nylon washer is on the seat post. 8 When you change the handing of the unit, you also need to reverse the wiring of the rocker switch so the unit will not be traveling in the wrong direction. a. Raise the armrest that has the rocker switch on it. b. On the underside of the armrest, remove the two screws securing the bottom cover to the armrest as shown in Figure 54. c. Open up the armrest bottom cover and interchange the two outside wires on the connector block as shown in Figure 55. d. Reinstall the two screws to secure the bottom cover. Figure 57 Figure 58 Page 27 Armrest bottom cover screws NOTE You can also change the direction of the rocker switch by interchanging the two wires (blue and black) at the bottom of the 8-pin green terminal block on the PCB. Interchange two outside wires on connector block OR Interchange two wires (blue and black) at bottom of 8-pin green terminal block

Page 28 Step 29 Replace footrest spring (as required) 10 Remove the centre bolt and nut securing the footrest assembly to the carriage. Follow these steps if you need to replace the footrest spring. 1 Turn off the chair key switch. 2 Unplug the charger from the wall. 3 Lift up the footrest and remove the footrest bottom cover (4 screws). 11 Place the footrest assembly on the flat surface. 12 Using a screwdriver to pry the spring arm out of the side bracket. 4 Unplug the footrest cable. 5 Cut off the tie-wrap securing the footrest cable to the shaft. 6 Unplug the seat cable from the carriage. 7 Remove the seat from the carriage post. 8 Remove the carriage front cover (4 screws). 13 Remove the retaining ring securing the footrest shaft in place. 9 Remove the 2 nuts securing the footrest assembly to the carriage.

Page 29 14 Slide the shaft out; be careful not to lose the plastic washer between the footrest chassis and the footrest bracket. 19 Position the footrest as if in a folded state. See the picture below. 20 Using a flat screw driver, pry and snap the spring arm into the hole on the footrest bracket. Plastic washer 15 Remove the old spring from the shaft. 21 Reassemble the footrest assembly to the carriage (2 nuts and centre bolt and nut). 22 Adjust the footrest side to side so it is centred and tighten the 2 nuts. 23 Adjust the centre bolt in or out to achieve the desired footrest angle and then tighten the centre adjusting nut. Plastic washer 16 Install the new spring on the shaft. The new spring is shown below. It has an L-shaped arm; the old version spring has a U-shaped arm. 24 Reconnect the footrest cable. 25 Reinstall the footrest bottom cover (4 screws). 26 Reinstall the carriage front cover (4 screws). 27 Put the seat back on the carriage post and plug in the seat cable. 17 With the new spring on the shaft, push the shaft through the assembly making sure the plastic washer is in place. 18 Reinstall the retaining ring on the end of the shaft.

Page 30 Step 30 Lock out system (public units) Lock out the system (on public units only) before performing maintenance procedures or for inspection purposes. When performing maintenance procedures or for inspection purposes (on public units only), use the lockout pin for safety. The photo below shows the pin in the lockout position. Note that there is no diagnostic LED display on public units. There is a hole in the end of pin where you can insert a piece of wire to ensure the pin does not come out of the lockout position. During normal operation of the unit, the lockout pin must be stored in the storage hole provided as shown below. Step 31 Before leaving job site Before leaving the job site, make sure the work area is clean and the lift is safe and operational. 1 Clean up the work area. 2 Explain the operation of the stairlift to the customer. 3 Assist the customer on an orientation ride. 4 Provide a copy of the Owner s Manual and Warranty to the customer. Record all required details per the Owner s Manual. Figure 59 Lockout pin in lockout position Insert lockout pin in storage hole for normal operation

Page 31 Appendix A Reference Information Diagnostic Codes (Residential Units only) The following diagnostic codes (for residential units only) may be displayed. Note that the codes are only displayed when a call is initiated. Code Status/Fault Recommended Corrective Action _ 0 No display. On when the stairlift is okay; ready to use. No action required. Flashing when the stairlift is running. Final limit switch is activated, or swivel seat switch is activated, or overspeed device has been tripped. 1 Batteries require charging. 2 Batteries not charging. Press the UP/DOWN rocker switch and see if the display comes on. Check that the key switch and ON/OFF switch are turned on. Check that the key switch is ON and the seat is fully swivelled to the riding position. Check the overspeed governor and reset as required. Check that the charger is plugged in and providing the correct voltage; replace as required. Check that the charger plungers are contacting the charger strip. Check that the charger is plugged in and providing the correct voltage; replace as required. Check that the charger plungers are contacting the charger strip. 3 Upper limit safety switch is activated. If necessary, run the unit in the down direction. Check the switch. 4 Safety edge switch (bumper) in up direction is activated. Remove any obstacle that may have activated the switch. Check the switch. 5 Underpan switch is activated. Remove any obstacle from underneath the footrest. 6 7 9 Safety edge switch (bumper) in down direction is activated. Lower limit safety switch is activated Batteries approaching critical level and need charging. Rocker switch is activated in UP/DOWN direction. Remove any obstacle that may have activated the switch. Check the switch. If necessary, run the unit in the up direction. Check the switch. Check that the charger is plugged in and providing the correct voltage; replace as required. Check that the charger plungers are contacting the charger strip. No action required. A Hinge is open. Check DIP switch 2-1 and change as required. See the PCB layout on the next page. B A switch is active at power on (toggle up, toggle down, IR up, IR down, or learn. Check all switches. C IR address (DIP switch) does not match. Check the remote or reprogram as required. d Main power relay is welded. Check/replace the relay as required. E Main power relay did not close. Check the overspeed governor and reset as required. Check/replace the relay as required. g Brake not connected. Check the connection and correct as required. H Main power relay has closed early. Check/replace the relay as required. L Current limit exceeded. Check the carriage for any obstructions and remove. Make sure the motor brake release is engaged properly. n Stairlift is running at half speed. Check DIP switch 1-1 and change as required. See the PCB layout on the next page. o Main control board has a memory problem. P Powered swivel did not respond. N/A r No charging current. Check/replace the board as required. Check that the charger is plugged in and providing the correct voltage; replace as required. Check that the charger plungers are contacting the charger strip.

Page 32 Printed Circuit Board (PCB) Layout DIP switch 1 7-segment display No connection No connection Infrared/radio ON 9-pin connector 1 2 3 4 8-pin connector ON 1 2 3 4 Infrared/radio learn button DIP switch 2 No connection No connection Brake connector No connection Charge + Motor 1 (black) Motor 2 (white) Battery negative (-) Battery positive (+) DIP 1 DIP 2 Half speed up Half speed on Brake disable Unused 1 2 3 4 ON Full speed up Full speed on Brake enable Unused Hinge disable Direction Slow ramp Unused 1 2 3 4 ON Hinge enable Direction B Fast ramp Unused Connector Remote to PCB NOTES: If you change the DIP switch settings, you need to do a power reset to activate the new status. For public units, DIP1-3 (Brake enable) must be set to ON. For the new remote, DIP2-2 must be set to ON. Residential Public C1 C2 C3 C4 C5 C6 C1-1 C2-1 C3-1 C4-1 C5-1 C6-1 Refer to the Wiring Diagram and Troubleshooting on the next pages.