ANNUAL REPORT 2016 AN UPDATE FOR OUR RIDERS AND THE COMMUNITY
FROM THE GM These expansions are part of our Service Enhancement Plans, which will help guide the addition of bus service for years to come. Thanks to a recent increase in the employer payroll tax, we re planning to add new or improved bus service twice a year every September and March through 2025. Dear Riders and Stakeholders, There s a lot to celebrate this year as transit plays a key role in keeping our economy moving. Our first MAX line reached its 30th year of service between Downtown Portland and Gresham. Meanwhile, the new Orange Line completed its first year in service and has brought an economic glow to Milwaukie, as The Oregonian recently reported. Our 60-mile MAX system carries more than 40 million trips a year. In total, our buses and trains deliver more than 101 million annual rides. As Congressman Earl Blumenauer always says, we outbox our weight class, as we carry more rides per capita than any other U.S. transit system our size. Easing congestion With thousands of new residents moving here every year, we need to expand our bus and MAX network to keep everyone moving. Our service eliminates 202,000 daily car trips, easing congestion and keeping our air clean. This also means freight can move more freely, keeping our economy going according to the Texas Transportation Institute, our region saves $150 million per year in congestion costs thanks to our transit service. MAX makes a difference Over 30 years, we ve provided about 688 million trips More than $13 billion in development has occurred along MAX lines since the decision to build, helping to create livable communities MAX carries nearly 1 in 3 rush hour commuters on the Banfield Freeway and Sunset Highway, and eases congestion along I-205 and McLoughlin Boulevard More bus service We re delivering more service in order to increase reliability and improve connections to jobs, schools and community activities. This year, we launched the first-ever direct line between Tualatin and Sherwood, and added more service in East Portland along 122nd Avenue. And with the new Sellwood Bridge in place, bus service has returned to SE Tacoma for the first time since 2004. Later this year, riders can look forward to more service on Line 20-Burnside/Stark, and in Clackamas County on lines 79 and 155. Looking ahead With 400,000 new residents expected in the region over the next 20 years, we re focused on expanding service to meet the growing demand. This includes a proposed MAX line along the Southwest Corridor from Downtown Portland to Tigard and Tualatin parallelling the congested section of I-5 near the Terwilliger curves. It also includes our first high-capacity bus line along Division Street. More reliable MAX service We ve begun upgrading segments of the original 30-year-old MAX line with new tracks, switches and signals, resulting in a smoother and more reliable ride. We completed two major MAX improvement projects this year, with more planned in the years ahead. Finally, as we look to deliver more service to our growing region, we will continue to work with you, our riders and partners, to continue making transit better. We appreciate your support for better regional mobility, keeping this a great place to live, work and play. Neil McFarlane, TriMet General Manager Line 17, 36, 35, MAX Orange Line and Streetcar rider 2 3
MAKING TRANSIT BETTER More and Better Service This year, we began adding bus service to connect riders to jobs, schools, events and community services. Thanks to new revenue from an increase in the employer payroll tax, we re set to improve and expand service twice yearly every March and September through 2025. The Service Enhancement Plans we finalized in 2016 will serve as a road map as we add service throughout the region. A new bus line We launched the first-ever direct bus line between Tualatin and Sherwood. Line 97-Tualatin-Sherwood Rd now connects riders to jobs along this growing corridor during weekday rush hours. Back on the Sellwood Bridge Our buses have returned to the Sellwood Bridge for the first time since 2004, when the weight limit on the old bridge was restricted. Now, Line 99-Macadam/McLoughlin runs during weekday rush hours between Clackamas Community College, Sellwood and Downtown Portland via the new bridge. For the first time in a dozen years, TriMet bus service returns to the Sellwood Bridge 4 5
ST. JOHNS Fessenden MAX Yellow Line AIRPORT MAX Red Line FOREST GROVE HILLSBORO MAX Blue Line Tualatin Valley Hwy BEAVERTON WILLAMETTE RIVER 23rd Beaverton Hillsdale Hwy Pacific Hwy Lombard Barbur Albina ML King Jr 15th Sandy MAX Orange Line Dekum Belmont Hawthorne Cesar Chavez Killingsworth 50th Foster Powell MILWAUKIE 82nd MAX Green Line MAX Blue Line Division GRESHAM TIGARD McLoughlin CLACKAMAS OREGON CITY What s ahead In Spring 2017, we re planning to increase service on Line 20-Burnside/ Stark. We ll add more frequent service on weekdays, and Sunday service will be expanded to match Saturday service. We re also looking to add service on two bus lines serving Clackamas County. Investing in MAX We re delivering a more comfortable ride and improving MAX on-time performance after upgrading tracks, signals and switches along portions of the original 30-year-old alignment in Downtown Portland and the Rose Quarter. Our next MAX improvement project, scheduled for this spring, focuses on Southwest Morrison and Yamhill streets. This work requires weeks-long service disruptions, and our riders deserve a special thanks for their patience while we make improvements. 6 7
Rail System WILLAMETTE RIVER Expo Center Airport Union Station Rose Quarter Hillsboro PSU Pioneer Square Gresham Looking to the future With 400,000 new residents expected in the next 20 years, we re planning for the future. We need to expand transit to help keep our growing region moving. Division Street transit improvements We re developing a high-capacity bus line our first along Division Street. With 60-foot articulated buses, fewer stops and traffic signal priority, the Division Transit Project will deliver better transit along one of the busiest corridors in our system. We re seeking $100 million in federal funds to help pay for this project, which runs between Downtown Portland, Southeast Portland and Gresham. Service is expected to begin service in 2021. trimet.org/division Portland City Center Willamette River I-205 SE Division Gresham Central Transit Center MHCC 20 Beaverton Tigard Bridgeport Village Wilsonville Clackamas Town Center Milwaukie Proposed Southwest Corridor Light Rail MAX Blue Line MAX Green Line MAX Orange Line MAX Red Line MAX Yellow Line WES Commuter Rail Southwest Corridor Planning is underway to add a new MAX line between Downtown Portland, Tigard and Tualatin. With growing congestion and increased population, the Southwest Corridor Project would create safer, more reliable transportation in a corridor where it s badly needed, helping to keep our entire region moving. swcorridorplan.org 8 9
MEET HOP Arriving in 2017: Your new ticket to ride. FASTPASS TM Hop Fastpass, the new transit fare card we re launching this year, uses state-of-theart technology to make paying fares faster, easier and more convenient riders simply tap their card and go. Over the last year, as we prepared to launch Hop, we installed electronic readers on all our buses and at MAX and WES stations. Once readers were installed, employees from TriMet, C-TRAN and Portland Streetcar participated in early system tests. Now we are expanding the network of retailers where riders can purchase or put money on their Hop cards there will be more than 500 convenient locations at launch and we look to grow that list. How Hop works Get a Hop card on the gift card rack at the store. Load money on your card while you re in the checkout lane, or use the Hop website, app or phone hotline. You re good to go! Just remember to tap on every time you ride. Tap and go It s easy to use Hop: Just tap your card on the Hop reader every time you board a bus or train. We ll accept Android Pay, Apple Pay and Samsung Pay, too. Save as you ride Earn a day pass after paying for two trips in a day. Once you reach the cost of a month pass, you can ride free for the rest of the month! Reload just about anywhere Put money on your card using the Hop website, app or phone hotline, or reload at the store. Learn more about Hop at myhopcard.com. 10 11
MAX ORANGE LINE By the Numbers In September 2016, MAX Orange Line celebrated its first year in service. Its positive impact has reached well beyond its riders. In the first year: 3.5 million trips were taken on the new line 775,000 bike trips were taken over Tilikum Crossing, Bridge of the People Building the Orange Line created 14,500 jobs 76% of the contractors on the project were from Oregon of 569 firms, 134 were Disadvantaged Business Enterprise (DBE) firms owned by women and people of color DBEs garnered more than 25% of the project contracts worth more than $170 million The Orange Line was constructed with a focus on sustainability. This project took an industry leading approach to sustainable design and sets new standards for what can be considered part of a light rail project. Visit catchtheorange.com/sustainability for more on our sustainability and environmental efforts. The $1.5 billion project delivered about $48 million under budget About 25 % of workforce hours were performed by minorities and nearly 9 % by women 12 13
A SAFER RIDE OUR FINANCIAL PICTURE Orange Line delivers a safe ride Research shows that creating an active transit station with good lighting, clear sightlines and security cameras cuts down on crime. We built the Orange Line with this in mind, and after a year of operation, Milwaukie Police Chief Steve Bartol reported to the City Council, The fear of increased crime appears to not have come to fruition. Still, we remain vigilant to ensure the safety of our riders, neighbors and employees. Low crime rate According to the most recent statistics available, crimes reported by riders dropped by more than 40 percent from 2014 to 2015 to less than one reported crime a day, or just one incident out of every 387,000 trips. To build further on this success, we have increased our Transit Police presence on bus lines and upgraded employee training on assault awareness and prevention. Pause your play You see it wherever you go, whether you re on transit or walking down the street: people with their heads down, staring at a smartphone. Unless, of course, you're also texting or scrolling or watching a video. Our new safety campaign encourages people to hit pause and take in their surroundings before crossing streets and tracks. Crimes reported by riders dropped by more than 40 % in one year More revenue, more service We re adding more service thanks in part to a one-tenth of one percent increase in the employer payroll tax rate, which will be phased in over 10 years. With 400,000 new residents expected in our region in the next 20 years, it s critical to expand service to meet the demand for more transit. Our Service Enhancement Plans, which were developed with the help of stakeholders, businesses, residents and riders, help guide where we ll add and improve service. Top bond rating For the second year in a row, we ve had the highest payroll-tax bond rating Aaa of any tax-backed U.S. transit agency. Leading credit-rating agency Moody s Investor Service maintained the high mark because of a healthy economy and our strong management of operations and capital projects. This demonstrates that we re on the right track and financially sustainable for the long term. By the numbers: FY16 Budget Operating Revenue Payroll Tax & Other Revenue 59% Where our money comes from Passenger Fares 24% FY16 Budget Operating Expenses Operations 51% Capital & Operating Projects 24% Where our money goes Other Sources 7% Federal/ State/Local Grants 10% Debt Service 6% Retiree Benefits 8% Safety & Security 3% General & Administrative 8% 14 15
We want your feedback. Do you have questions or comments about the topics in this Annual Report? We want to hear from you! trimet.org/annualreport RIDERS C L U B TriMet Riders Club members get the latest rider news and have an opportunity to weigh in on a variety of transit topics. (Plus, enter to win some great prizes!) Sign up today at trimet.org/club Connect with us Available in other formats 160420 1.8M 1/2017 TriMet 1800 SW 1st Ave., Suite 300, Portland, Oregon 97201 503-962-7505