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A l l u s e f u l i n f o r m a t i o n t o s u c c e e d i n y o u r p r i n t i n g b u s i n e s s T H E G T 3 S E R I E S A maintenance guide for all GT3 Series users v 2.1

ENVIRONMENTAL CONDITIONS > Mandatory Temperature & Humidity Requirements : TEMPERATURE C MIN 18 MAX 30 HUMIDITY % MIN 45 MAX 85 OVERVIEW OF GT3 MAINTENANCE There are several maintenance procedures that must be performed on a daily, weekly, or prompted basis to help keeping your printer performing properly. This guide will list the maintenance items that must be performed. Please see the individual technical guide for each specific maintenance procedure for step by step instructions. FIRST BASIC STEPS > HOW TO DO A NOZZLE TEST?! TO BE DONE EVERY WORKING DAY NZC Always place the Platen at level A Menu > Test Print > Nozzle Check CMYK > OK to check colors on white paper sheet Menu > Test Print > Nozzle Check White > OK to check whites on transparent or black sheet If not all the nozzles are firing, start a Head Cleaning > HOW TO DO A PRINT HEAD CLEANING? PHC Only a few nozzles missing, then Head Cleaning > Normal Cleaning... and select PH OK If more then 10 nozzles, perform Head Cleaning > Powerful Cleaning... and select PH OK Perform a new Nozzle Test to check the result and redo if not all nozzles are firing HOW TO CREATE A LOG FILE? 1 Switch on the printer and insert a USB stick. Go to the menu: Maintenance > Log copy to USB

DAILY MAINTENANCE > Shaking White Ink The White ink contains titanium dioxide which helps provide vibrancy. This will separate after being stationary for more than eighteen hours. Dull prints will result if the ink is not agitated before use. Put the white ink cartridge upside down and shake it side to side and tip end over end for 4560 seconds. > No matter if you will have to do the or, you must SWI BEFORE! > White Tube Flush minimum If the printer has NOT printed with white ink a minimum of 15 Tshirts the day before... 18H If the printer has NOT printed with white ink within the last eighteen hours > Then the must be performed after the SWI minimum > White Agitation Firmware version 3.00 or higher minimum If the printer has printed with white ink a minimum of 15 Tshirts the day before... 18H If the printer has printed with white ink within the last eighteen hours... > Then the could be performed instead of directly after the SWI minimum > TIP NZC & PHC After performing the daily maintenance on the white ink, a nozzle check should be printed to verify the print quality! 2

WEEKLY MAINTENANCE > WEEKLY MAINTENANCE PROCEDURE 7 days White ink requires weekly maintenance. The white ink tubes needs a weekly cleaning. CMYK inks does only requires quarterly maintenance. The LCD Display will prompt you when the White Tube Cleaning should be performed. The prompt will appear seven days after the completion of the previous White Tube Cleaning. > White Tube Cleaning! TO BE DONE EVERY WEEK Menu > Maintenance > White Tube Cleaning > All Whites > OK and follow instructions on the display This action washes away the pigments inside the Tubes and Print Heads but also cleans the Tubes of the Maintenance Station. It is very important for the long life of your printer! When you execute this menu allinone time, you can retrieve the White Ink before Tube Cleaning. It takes time but you can save the cost of the lost ink. If you select the Tubes separately one by one then the White Ink will not be retrieved. Directly after W TC, perform a Load White with freshly shaken White ink : Menu > Maintenance > Load White > All Whites > OK and follow instructions on the display NZC & PHC After performing the White ink loading, a nozzle check should be printed. 1 week Please note that 1 week after the W TC you will be prompted by the display to perform a new W TC automatically. > MAINTENANCE CARTRIDGES WHITE Because of the filtering sytem, this cartridge is a consumable part! Use a new one after you finish 4 bottles of Maintenance Solution [5Kg/5L of GC50S5K] or after one year passes. Use the label to checkmark the number of bottles used or/and the starting date. GT3 Series W 1 2 3 4 1 2 3 4 3

> WEEKLY ADDITIONAL MAINTENANCE PROCEDURE ADDITIONAL WEEKLY MAINTENANCE Visual inspection is important to keep your printer up and running. Verify all the moving parts of the machine and also check for leakage of ink. After you have done the WTC, take the opportunity to clean the rubber Wiper Blades to avoid the white ink to dry and stay on the Wiper. It will prevent dry particules of ink to block the nozzles during the next cleaning. Also clean all the caps of the maintenance station (specially the rectangle lip) to remove again dry ink but also some fluff and lint of the Tshirts. They will allow the air to pass through the capping station and reduce the good suction of the pump. > WIPER BLADES CLEANING :! TO BE DONE EVERY WEEK The wiper cleans the underside of the print heads to allow the nozzles to fire properly. The wiper is cleaned by passing across the wiper cleaner. Once this cleaner is dirty or over saturated, the wiper edge can no longer be cleaned and therefore no longer clean the nozzle plates. Apply cleaning solution to a swab and wipe across the front and backside of the 2 wiper rubber blades. Check the wiper edge for any tear or separation from the metal base. If any exists, the wiper subassembly must be replaced by a new one. SPARE PARTS NUMBER: SB3635001 > RUBBER CAPS CLEANING :! TO BE DONE EVERY WEEK Once the wipers are clean, the rubbers caps must be cleaned with the swabs as well. The rims of the cap rubbers press against the bottom of the print head s CLP, to form a seal so air cannot dry the heads. If the rims of the caps have debris, dried or excessive ink, the ink will back away from the membrane and nozzles will misfire. If this continues over time, the print head will dry and eventually become defective. K M C Y Moisten a swab as done for the wiper blade cleaning, and swab the edges and the inside of the rubber caps. Use one side of a swab per cap so you do not contaminate one color to another, from Y to C to M to K. Clean White caps also! Once all of the caps have been cleaned, insert the new wiper cleaners in place. The wiper blades should be in the center, between the two sets of 4 rubber caps. Power on the printer. The printer will boot up as normal except it will drain each cap, one at a time, before it moves the carriage. 4

STANDARD MAINTENANCE SCHEDULE STANDARD MAINTENANCE SCHEDULE 361 381 W > WHITE Maintenance Standard Procedure for GT3 Series Week 1 2 3 4 WTC WTC WTC WTC Mon LW LW LW LW Tue Wed Thu Fri Sat Sun White Tube Cleaning Load White White Tube Flush Shaking White Ink Everyday before operating! Cleaning & Greasing MAINTENANCE with WHITE AGITATION SCHEDULE > ONLY FOR USERS PRINTING A MINIMUM OF 15 PRINTS WITH WHITE INK ON BLACK OR DARK TSHIRTS A DAY!!! minimum 361 381 W > 5 working days a week example Min. 15 white prints a day! Week Mon Tue Wed Thu Fri Sat Sun 1 2 3 4 WTC LW WTC LW 361 381 W > 3 or 4 working days a week example Min. 15 white prints a day! Week 1 2 3 4 WTC WTC Mon LW LW Tue WTC LW Wed WTC LW Thu Fri WE White Tube Cleaning Load White White Tube Flush Shaking White Ink Everyday before operating! White Agitation 5

MONTHLY MAINTENANCE > MONTHLY MAINTENANCE PROCEDURE Monthly Maintenance has to be performed on top of the Daily & Weekly Maintenance. The purpose is to keep the printer in the best status for printing without problems. Remember that it is better to spent 15 minutes every month than to be with machine down for several days! We recommend you to do the cleaning and greasing of the CR shaft, cleaning CR rail and a good visual inspection of the printer. CARRIAGE SHAFT CLEANING & GREASING MOLYKOTE 30 Pour alcohol (95% or higher) on a cloth and clean the carriage shaft thoroughly. When clean, coat the shaft with Molykote 30 white grease. Don t forget to grease between the 2 bearings in the middle of the carriage. Add also a little bit of Molykote 30 grease at the bronze sprocket of the CR Motor. SPARE PARTS NUMBER: SB3229001 CARRIAGE RAIL CLEANING CLEAN the rail with ALCOHOL 95 Unscrew the knob on the felt supports and remove them. Reattach both felt supports and tighten the knob screw. Pour a little alcohol (95% or higher) on a cloth and clean the rail thoroughly. Remove and replace the felts on the bottom of the felt supports in accordance with the Maintenance Parts Exchange.! After cleaning & greasing the Carriage Shaft and cleaning the Carriage Rail please, always perform a CR Speed Adjustment on the machine! 6

MAINTENANCE PARTS EXCHANGE > MAINTENANCE PARTS EXCHANGE PROCEDURE : The 2 wiper cleaners, the fan filter, the flushing tray sponge and felt pads, and the carriage felt pads need to be replaced in the MPE procedure. 80 PH Cl. The prompt to Exchange Maintenance Parts will occur after EIGHTY head cleanings (normal, powerful, or auto). Normally after this amount of cleanings, the wiper cleaner will be saturated to the point where the wiper can no longer be cleaned. When this happens, the nozzle plate will not be cleared and the nozzles may be blocked or the firing may be misdirected. Menu > Maintenance > Maintenance Parts Exchange > OK follow instructions and turn off printer! It is important that you use this menu and not another one to replace MPE parts because it will reset the internal counter to zero! Display Message : ACTION to perform : > Cleaning and Replacing Consumables on the GT3 Flushing Plate Sponge Exchange Roller Felt Exchange Wiper Cleaner Exchange REPLACE THE FLUSHING SPONGE & FLUSHING FELT REPLACE THE ROLLER FELT & FAN FILTER CLEAN RUBBER CAPS & WIPER BLADES [to be done every weeks anyway] REPLACE THE WIPER CLEANER REPLACE THE ROLLER FELT & FAN FILTER > FLUSHING TRAY FELT & SPONGE REPLACEMENT : Insert the felt into the flushing plate. REPLACE those 2 SPONGE & FELT Place the sponge on top of the felt. Install back the assembled flushing plate into the machine. Check that the flushing plate is well inserted and sittting in an horizontal position to avoid touching the PH s in movement! 7 SPARE PARTS NUMBER: SB 3004001 SPARE PARTS NUMBER: SB 3005001

> CARRIAGE FELTS REPLACEMENT [now Roller Felts] : The Carriage contains 2 brackets on the front edge that hold 4 felt pads onto Velcro inserts. The carriage assembly has 2 wheels that ride along the front rail. The pads keep the rail clean to help allow the carriage move unrestricted and smooth. Be carefull not to bend the 2 brackets, it may end up with errors (i.e. 6107. 6108) and also, do NOT put oil on the felts! SPARE PARTS NUMBER: SB 2652101 > WIPER CLEANER REPLACEMENT : SPARE PARTS NUMBER: SB3101001 The Wiper Cleaner needs to be replaced regularly according to MPE or visual inspection. Clean the Print Head Caps and Wiper Blade before replacing the Wiper Cleaner! > FAN FILTER REPLACEMENT : The fan filter collects the mist from the print head spray from the exhaust provided by the fan. > Remember to place the new filter with the Coarse side inserted into the bracket. > The air flow should enter the rougher side. AIR FLOW COARSE FINE SPARE PARTS NUMBER: SB3018001 8

HOW TO CLEAN THE PRINT HEAD NOZZLES? Go to the menu: Maintenance > Nozzle Cleaning follow instructions and turn off printer 1 With Cleaning sticks and cleaning fluid... > Clean the outside of the nozzle metal plate (Green aria = CLP) 1 CLP! TO BE DONE EVERY WEEK 2 With Clean Applicator sticks and cleaning fluid... > Clean the surface of the small inner plate with nozzles, only in one direction without pressure! Hold the stick by his end! 2 NOZZLE PLATE HOW TO CLEAN THE ENCODER STRIP? Menu > Maintenance > CR Encoder Strip Cleaning > OK 4 or 3 Loosen the four (or three, depending of model) black thumb screws (do not remove them completely) of the encoder cover, and remove the cover. Slide the carriage to the right side of the machine. Take the encoder cleaning tool, and apply isopropyl alcohol (95% or higher) to the felt portion. ALCOHOL 95 Gently slide the tool across the encoder strip, remembering to move the carriage to get the other side of the strip. Once done 2 or 3 times, remove the encoder tool being very careful not to damage the strip. Attach the cover back and tighten the 3 or 4 thumb screws. Turn the machine on.! After cleaning the Encoder Strip, perform a CR Speed Adjustment on the machine! 9

!!!!!! > Please keep in mind when storing the inks: TEMPERATURE C MIN 0 MAX 40 INK STORAGE RECOMMENDATIONS SUNLIGHT AVOID DIRECT EXPOSURE > FULL MAINTENANCE KIT : NEW SUPPLY MAINTENANCE KITS AVAILABLE FOR GT3 2 x Wiper Cleaner SB3101001 10 x Clean Stick SB4000098 1 x Flushing Sponge SB3004001 1 x Flushing Felt SB3005001 1 x Fan Filter SB3018001 4 x CR Felts SB2652101 2 x Gloves 10 x Clean Applicator SB4000099 1 x Wash Liquid SB5679001 SPARE PARTS NUMBER: SB5677001 > FILTER FELT KIT : 10 x Clean Stick SB4000098 3 x Flushing Sponge SB3004001 3 x Flushing Felt SB3005001 3 x Fan Filter SB3018001 12 x CR Felt SB2652101 SPARE PARTS NUMBER: SB5678001 MAINTENANCE PARTS INCLUDED IN CARTRIDGES W C M GC30X38 GT3 Series = With each White, Cyan & Magenta cartridge, you will receive a Wiper Cleaner and a pair of plastic gloves. 10

OTHER USEFUL SPARE PARTS AVAILABLE @ BROTHER > CLEANING STICKS : 100 x Clean Stick for Caps and CLP plate cleaning (short rectangular model) SPARE PARTS NUMBER: N40000598 100 x Clean Applicator for Nozzle plate cleaning (long cylindrical model) SPARE PARTS NUMBER: N40000599 > SH LIQUID : 1 x 50cc Wash Liquid for cleaning Caps, Wiper blade, CLP plate and Nozzles SPARE PARTS NUMBER: SB5679001 > WIPER ASSY : 1 x Wiper Assy for cleaning the surface of the Print Heads SPARE PARTS NUMBER: SB3635001 > METAL GAUGE : 1 x Metal Gauge for good positioning of the Maintenance Station after cleaning SPARE PARTS NUMBER: SB3169001 11

> CAP FELT : When needed, you can replace the Cap Felt sitting in between the two sets of four caps. Just lift it and place a new one instead. SPARE PARTS NUMBER: SB 3006001 > CAPPING CARTRIDGE WHITE: SB3047001 GT3 Series W According to the Instruction Manual, this Capping Cartridge White should be placed in the machine after WTC for long term storage [i.e. Holidays ]. SPARE PARTS NUMBER: SB 3047001 > MAINTENANCE CARTRIDGE for CMYK : GT3 Series 1 2 3 4 1 2 3 4! TO BE USED for QUARTERLY MAINTENANCE This Maintenance Cartridge for CMYK should be used to perform the CTC every three months. It is the only way to clean easily all the little color tubes inside the Maintenance station and keep a good suction of the pump to clean PrintHeads. > It is also a consumable like the MNT Cartridge for White. Mark the date or check the 5L bottles. SPARE PARTS NUMBER: SB 3265201 12

MAINTENANCE FOR LONG TERM STORAGE MAINTENANCE BEFORE LONG TERM STORAGE > If printer is only used for Color printing [no White] Only C M Y K Preparation for Storage Daily Maintenance Regular maintenance C M Y K Side NONE NONE NONE W W W W Side NONE NZC Print W. Nozzle Check White Tube Cleaning > once a Week! in any case, clean the CLP of all Print Heads before storage! [see page 10] clean Wiper Blades & rubber Caps [see page 4] insert new Wiper Cleaners [see page 7] > If printer will NOT work at all, for more than 2 weeks Preparation for Storage Every 2 Weeks C M Y K Side Color Tube Cleaning Clean the Caps & Wipers Clean the Caps & Wipers Load Wash Liquid in Caps W W W W Side White Tube Cleaning Load Maintenance Solution in White tubes* Insert Capping Cartridges Capping Cartridges * via Load White and MNT Cartridge with MNT solution instead of White ink cartridge 341 MODE > NEVER CHANGE MACHINE MODE TO 341 MODE WHEN WHITE HEADS ARE IN THE MACHINE! In 341 mode, the white heads will not be purged automatically. This means that the wiper will do his job in dry condition. THIS WILL DAMAGE ALL WHITE PRINT HEADS WITH NO RRANTY! > 341 Mode should only be used when white printheads are NOT installed. Maybe just at installation, when customer decides to use white ink much later CONTACT DETAILS OF BROTHER DEALER CONTACT HOW DETAILS TO CONTACT OF BROTHER MY DEALER DEALER ;) Company Name: Representative: Email address: 13 Phone number:

CONTENTS: 1. ENVIRONMENTAL CONDITIONS P 1 2. OVERVIEW OF GT3 MAINTENANCE P 1 3. FIRST BASIC STEPS P 1 4. HOW TO CREATE A LOG FILE P 1 5. DAILY MAINTENANCE P 2 6. WEEKLY MAINTENANCE P 3 7. ADDITIONAL WEEKLY MAINTENANCE P 4 8. STANDARD MAINTENANCE SCHEDULE P 5 9. MAINTENANCE WITH WHITE AGITATION SCHEDULE P 5 10. MONTHLY MAINTENANCE P 6 11. CARRIAGE SHAFT CLEANING & GREASING P 6 12. CARRIAGE RAIL CLEANING P 6 13. MAINTENANCE PARTS EXCHANGE P 7 P 8 14. HOW TO CLEAN PRINTHEAD NOZZLES P 9 15. HOW TO CLEAN ENCODER STRIP P 9 16. INK STORAGE RECOMMENDATIONS P 10 17. NEW SUPPLY MAINTENANCE KITS AVAILABLE FOR GT3 P 10 18. MAINTENANCE PARTS INCLUDED IN CARTRIDGES P 10 19. OTHER USEFUL SPARE PARTS AVAILABLE P 11 12 20. MAINTENANCE BEFORE LONG TERM STORAGE P 13 21. 341 MODE P 13 22. CALENDAR FOR BROTHER GT3 SERIES PRINTERS MAINTENANCE Brother Internationale Industriemaschinen GmbH Düsseldorfer Straße 79 46446 Emmerich am Rhein Phone: [49][0] 2822 / 6 09 0 FAX: [49][0] 2822 / 6 09 50 EMail: info@brotherism.com Web: www.brotherindustrial.com

Maintenance Parts Exchange when prompted! If not 15 minimum or White 18H Tube FLush Wiper Blade Cleaning Visual Checking If 15 or minimum 18H White Agitation Shaking White Ink White Tube Cleaning CR Shaft Cleaning Rubber Caps Cleaning CR Rail Cleaning Visual Checking Color Tube Cleaning DAILY MAINTENANCE WEEKLY MAINTENANCE MONTHLY MAINTENANCE QUARTERLY MNT White Tube Flush: White Agitation: White Tube Cleaning: Load White: Shaft Cleaning & Greas.: Mainten. Parts Exch.: Caps Cleaning: Wiper Cleaning: Rail Cleaning : Encoder Cleaning: Color Tube Cleaning: WEEKENDS: DATES: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 MONTH January February March April May June July August September October November December YEAR 2015 2016 2017 2018 2019 2020 > Calendar for Brother GT3 Series printers maintenance Check the maintenance manual for full details!