3rd Quarter 2016 Customer Newsletter In This Issue: Why Use the Crown C5? Save on Operational Costs with these Battery Management Tips Get to Know Our New Columbia Parts Manager Community Corner: Charitable Giving The Crown C5 Not Just Another LP Forklift Many times customers request a quote for a 5,000 lb. LP forklift. The salesman will ask, What features do you want? The customer responds, Just the standard specs, they are ALL the same. The LP market can often be viewed as a commodity market with manufacturers all being equal in the eyes of the end users. However, Crown has taken a much different approach to this with their C5 LP forklift. Below are just a few features that differentiate them from the rest of the crowd: Industrial 2.4L Engine Designed for the toughest applications, this engines offer 2X the life and has ¼ the oil change requirements Crown s Power Disc Brake The single largest expense on LP units can be a brake job. The Crown full circle pads can have a 3X longer life and require 93% less service checks. The fewer the service checks the more time your lift is doing what it was purchased to do. On Demand Cooling Cooling fan automatically blows out the radiator. This offers added potential maintenance savings of $7,250 in 5 years.
Crown Confidence Plan Crown stands behind every C5 Series truck with regularly scheduled maintenance for 24 months or 2,000 hours at NO CHARGE to you. Lower Total Cost Crown s C 5 series has 87% less maintenance touch points which could lead to a $4500 savings in parts and labor in five years. Above is just a quick example of how Crown is trying to change the view of many LP users. The new Crown C 5 series is built to be The New Industrial Power. For more information on this lift and many others please contact your local CMH Services sales rep or visit www.crown.com. Chad Bouknight, Sales Territory Manager Battery Management Tips One of the most expensive items associated with an electric forklift is the battery. Proper battery maintenance can often be ignored and lead to expensive and unnecessary repairs. Below are some tips for better battery management: DAILY Connect battery to a charger. If using manual start, press the start or daily button. Open the battery cover and/or lift truck hood to ventilate. Turn charger off prior to disconnecting charging connectors to prevent arcs and sparks. After charge and after the work shift, take a hydrometer reading on one pilot cell. Make certain depth of discharge is no more than 80% after the work shift and that the battery receives a full charge. After 30 days, a clear understanding of the duty
the battery receives a full charge. After 30 days, a clear understanding of the duty cycle should emerge and gravity readings may be taken monthly thereafter. WEEKLY Add pure water to all cells while the battery is gassing and at the end of a charge cycle. Fill to a level approximately 0.25" below the bottom of the vent well. Provide an Equalize charge to properly mix the electrolyte and water. MONTHLY Take a specific gravity reading on all cells with a hydrometer after charge. o If the readings average less than the specific gravity ranges below, check the charger output. o If one or two cells read more th.an 20 points less than the average, circle those readings and check for improvement at the next monthly reading. If the low cells do not improve, contact your local representative. Inspect cable leads and connector for fraying, loose connectors or burned and pitted contact areas. Contact your representative for repair or replacement. Wipe down the top of the battery with a neutralizing cleaning agent such as PRO Wash Light. Performing these simple tips you can better manage your batteries which will increase the life of the battery and provide better/more run time for your forklift. Chad Bouknight, Sales Territory Manager Getting to Know Roy Binkley CMH Services Columbia Parts Manager What is your best childhood memory? Going on vacation with my father, mother, sister and brother If you could only keep five possessions, what would they be? The Bible, chocolate covered raisins, cheesecake from the Cheesecake Factory, change of clothes, and cell phone
If you could play one instrument you aren t able to play now what would it be and why? Kazoo it is so irritating What are your top two favorite movies and why? Smokey and the Bandit I m country The Blind Side Not knowing what will happen as the story progresses What is your favorite food? Beef tips and rice What s the best concert you ve ever been to? Ronnie Milsaps What is something unique about you? I enjoyed stock car racing in my younger days. My dream is to restore a 66 Chevelle If you could have one super power, what would it be? The ability to improve mankind s intelligence Would you rather sky dive or bungee jump? Sky dive What is your favorite thing about CMH Services? Irritating Kevin Carter (the Columbia Branch Manager)! Roy Binkley, Columbia Parts Manager Community Corner: Charitable Giving According to the website Investopedia, a charitable donation is a gift made by an individual or an organization to a nonprofit organization, charity or private foundation. Charitable donations are commonly in the form of cash, but can also take the form of real estate, motor vehicles, appreciated securities, clothing and other assets or services. This year, CMH Services created a committee that meets monthly to discuss ways CMH Services and its employees could give back to the communities that we live and work in. Giving back doesn t necessarily mean giving monetary donations to organizations, churches or individuals. Giving back could be giving your time and energy to help with many projects in our community. In August 2016, the committee found an article published through local media regarding the need of food and monetary donations for Harvest Hope. Harvest Hope is a food bank located here in South
Carolina in the midlands and the upstate. According to Harvest Hope Food Bank, 98 out of every dollar donated goes to feeding the hungry in our SC communities. With the help of CMH Services and its employees, a total of 31 pounds of food and $260 dollars were donated to the nonprofit organization. Katie Ailstock, GL Accountant