The All-New 2016 BMW 7 Series Frequently Asked Questions from the BMW 7 Ultimate Tour

The All-New 2016 BMW 7 Series Frequently Asked Questions from the BMW 7 Ultimate Tour Topic Links: General Exterior Interior Entertainment Display Key Wireless Charging Station Driver Assistance Performance and Efficiency Please make a note that this is a working draft and it s based on the collective Q&A from the 7 Series tour to date. General Q: How much more room do I get without the Space-Saver Spare Tire? A: There s a 20% increase in trunk space without the space-saver spare tire. Q: What is G12/G11? A: G11 and G12 are internal BMW models codes for the new 7 Series. Other examples are F30 (3 Series), F15 (X5). The codes advance alphabetically and numerically with each generation and additional models. G11 refers to the standard wheelbase model and G12 refers to the long wheelbase ( L ) model. The previous 7 Series (through the 2015 model year) is known as the F01 (standard wheelbase) and F02 (long wheelbase). Since only the G12 (long wheelbase) model will be offered in the U.S., none will have the L badging on the rear deck. Q: Is there a diesel model? A: Diesel model is currently not planned for the U.S. The new 740e xdrive (plug-in hybrid) will be available for Clients looking for enhanced fuel economy. < Back to Topic Links 1

Exterior Q: Fog Lights standard or optional on 740i? A: Standard on all 7 Series models Q: Are rear fog lights available on 740i? A: There are no rear fog lights on the US Spec models. Only European models get this. Q: Roadside parking lights A: When the vehicle is parked, the left or right parking lamps can be switched on. After you press the switch for left or right, the lights will come on once the engine is shut off. The parking lights will continue to come on until the switch is pressed to turn it off. Q: How long does the Welcome Light Carpet stay on? A: Approximately 20 seconds Q: Height difference between standard and M Sport? A: None 2-axle air suspension is standard and you can adjust ride height with this feature. There is no difference in the suspension between the standard M Sport suspensions. The M Sport Package is purely a styling/design package with no performance or technical changes. Q: How is ride height adjusted? A: Ride Height Ride height button only brings vehicle suspension up (by +20mm). To bring the vehicle suspension to normal position, press the Comfort button. Press the Sport mode button to lower suspension by 10mm from the normal position. Vehicle always defaults to Comfort mode (+/- 0mm). Upwards of 87 mph, vehicle will lower to sport suspension setting (-10mm). If vehicle suspension is raised (+20mm by pressing Ride Height button) and being driven upwards of 25 mph, the vehicle will lower itself to Comfort suspension setting (+/- 0mm). < Back to Topic Links 2

Q: Are there any changes to the suspension when equipped with the Autobahn Package? A: Suspension does not change with Autobahn package (Active Comfort Drive w/ Road Preview). Electronic dampers and electric stabilization bars are adjusted when going over various road surfaces (vehicle suspension does not adjust or go up to avoid potholes). Q: Will Laser Lights/Remote Control Parking be available? A: Currently there is no timeline for the U.S. availability of these features. These features currently do not comply with U.S. DOT regulations. BMW is working to make them available in the U.S. This issue affects all manufacturers. Q: What are the standard wheels on the 7 Series? A: Standard wheels are 19 unless the Performance run-flat tires are ordered in which case the wheel goes up to 20. BMW Individual comes with 20 standard. Q: Can you get non run flat tires for the 7 Series? A: No. All US models come with all-season or performance run flat tires. Q: Do all models come with a spare tire as standard equipment? A: No. A space-saver spare tire is available as a $150 option (Code 300). Q: How can we order Almondine Brown Metallic? A: BMW Individual color: Almondine Brown Metallic only available via special request contact Regional Distribution Office Q: How many batteries on the G12? A: Vehicles equipped with RSE or Rear Heated Seats will have an additional battery under the hood not just in the rear. < Back to Topic Links 3

Q: What is the difference between Icon Adaptive LEDs and regular Adaptive LEDs? A: (1) LED (2) Icon On the Adaptive LED headlight (1), the low-beam headlight and high beam are located in the same reflector. Adaptive LED Headlights are standard on the 740i. On the Icon Adaptive LED Headlight (2), the low beams have their own projector lenses and are separate from the high beam. Icon Adaptive LED Headlights are standard on the 750i, and not available on the 740i. Q: Are headlight washers standard? A: Headlight washers are not standard. They are included with Night Vision with Pedestrian Detection (6UK). < Back to Topic Links 4

Interior Q: Why does the window lock on the driver s door panel lock the Touch Command Tablet and physical buttons from making seat and window shade adjustments in the rear? A: This button is now called Safety Switch and allows the driver to make sure rear passengers (often children) do not disturb the driver by mistake while playing with the Tablet. Q: I am sitting on the passenger seat with my seatbelt on but the Captain s Chair is still activating, how do I stop it? A: Detection of someone sitting in the passenger seat by the Seat Occupancy Sensor, or putting on the seatbelt, will prohibit full activation of the Captain s Chair. It will begin the process but stop after a few seconds. Engaging the Safety Switch on the driver s door panel will also stop the Captain s Chair from activating. Q: How can I get turn-by-turn navigation displayed in the tachometer? A: Go to My Vehicle > System Settings > Displays > Instrument Cluster and make sure Navigation Data is selected. Q: How can I secure the Touch Command Tablet or any other valuables in the vehicle while valet parking? A: When valet parking the car, turn on the valet switch in the glove compartment so nobody can access the trunk. Once the items are placed in the trunk or in the glove compartment, lock the glove compartment with the valet (mechanical) key. This will prevent anyone without the valet key to access the valuables. Q: Can I get the Wood Inlay Steering Wheel with ZID (Interior Design Package)? A: No, this is a stand-alone option. Q: What is the car wash setting in Surround View? A: The car wash view assists when entering a car wash by displaying the car wash floor/tracks. Making it easier to align the wheels with the car wash track. Q: What metal is used for the interior trim and controls? A: Aluminum Q: Are paddle shifters standard? A: Yes, unless you order Wood Inlay Steering Wheel (Option Code 2XL) or BMW Individual Composition Package (Option Code ZI1) in which case the paddle shifters are deleted. < Back to Topic Links 5

Q: Can you disable the touch screen (Control Display)? A: No Q: Where is the Gesture Control sensor? A: An infrared camera in the overhead console captures Control gestures. Q: What happened to programmable memory key number 8? A: Is now dedicated to ConnectedDrive. Q: How do we reset the programmable memory buttons? A: Pressing the "1 and Connected Drive (previously button 8 ) buttons will clear all programmable memory buttons. You can also store a new function to any memory button by pressing and holding it to overwrite the current function. Q: Can you turn off air ionization? A: Yes, through idrive (My Vehicle > Vehicle settings > Climate functions > Air quality > Ionization). Q: Approximately how warm do the heated seats get? A: There is no specific data on the maximum temperature of the heated seats. Note that when in ECO PRO mode the seat heating output is reduced to conserve energy. Q: Approximately how cool do the ventilated seats get? A: Ventilated seats are not cooled by a means such as an air conditioner or Peltier cooler. Instead, the seat cushion and backrest surfaces are cooled by means of integrated fans that circulate cabin air through vents in the seat. The cooling affect is the result of the air circulating between the seat and the occupant s body. < Back to Topic Links 6

Q: Is the ashtray standard or optional (Smoker s Package)? A: Smoker s Package is standard Q: What are high-pile floor mats, and how are they different from other floor mats? A: High-pile Luxury Rear Floor Mats are included in the Interior Design Package. They are made using a thicker, more luxurious pile of carpeting than the standard floor mats. Q: How do you get Vitality Program? A: Vitality program is only available when adding the Rear Luxury Seating Package. Q: Touch Command Tablet Replacement Cost? A: $719.19 Q: How do I use the Touch Command Tablet with the Internet Hotspot? A: When using the Internet Hotspot via the Touch Command Tablet, please ensure that Touch Command Tablet is enabled to do so by following these steps: My Vehicle --> System Settings --> Mobile Devices --> Select Touch Command Tablet (SM - Txxxxx_xxxx). --> Make sure both options, Touch Command and Internet Hotspot, are selected. These steps are done in addition to connecting the Touch Command Tablet to the Internet Hotspot via the tablet's settings as well: Select Apps --> Exit to Homescreen --> Select Settings --> Connections --> Wi-Fi --> Select corresponding vehicle hotspot (MY BMW Hotspot xxxxx - these numbers correspond to the last 5 digits of the VIN) --> Enter Password. < Back to Topic Links 7

Q: How do I reconnect the Touch Command Tablet to the vehicle? A: Here is a quick checklist of things to do when the Touch Command Tablet is not working. Note: Before beginning to verification process, please ensure the vehicle is turned on or in Accessory Mode (triple tap the ignition switch). 1. Verify that Touch Command Tablet is paired to the vehicle. (My Vehicle --> System Settings --> Mobile Devices --> Touch Command Tablet Paired) 2. If the Touch Command Tablet is paired, please ensure that it is set to control the vehicle and not on Internet Hotspot. (My Vehicle --> System Settings --> Mobile Devices --> Touch Command Tablet --> Select Touch Command) 3. If the Touch Command Tablet is paired but non-responsive, select Reconnect on the Touch Command Tablet. 4. If the Touch Command Tablet is paired and the Reconnect option does not work, select Settings on the Touch Command Tablet and scroll to Connect to Vehicle. Once there select the appropriate vehicle to pair the Touch Command Tablet. The name of the vehicle is BMW-xxxxx (xxxxx correspond to the last 5 digits of the VIN). 5. If Option 4 does not work, select Apps on the Touch Command Tablet and exit the BMW Touch Command App. Once on the home screen, select Settings on the Touch a Command Tablet and then, Wi-Fi. On the top right corner of the menu, you will see the Wi-Fi Direct option. Please select the appropriate vehicle to pair the Touch Command Tablet with. The name of the vehicle is BMW-xxxxx (xxxxx correspond to the last 5 digits of the VIN). 6. If none of the above options appear to work, select Apps on the Touch Command Tablet and exit the BMW Touch Command App. Once on the home screen, select Settings on the Touch a Command Tablet and then, General. Once there, select Backup and Reset and choose Factory Data Reset. Once the Touch Command Tablet is reset, please follow the list on Option 5 to reconnect the Touch a Command Tablet to the vehicle. The name of the vehicle is BMW-xxxxx (xxxxx correspond to the last 5 digits of the VIN). < Back to Topic Links 8

Entertainment Q: How is information stored on the Music collection hard drive? A: Storing from audio CD 1. Insert the audio CD, refer to page 47, into the CD player. 2. "Media/Radio" 3. "CD" 4. Move the controller to the left. 5. "Save CD" Storing from a USB device 1. Connect the USB device to the USB interface. 2. "Media/Radio" 3. "USB" or select the name of the USB device. 4. Move the controller to the left. 5. "Import music" Q: how big is the hard drive? A: 200GB 26 GB is for media storage (Music collection) 125 GB is for data 17.2 GB is shared 1.3 GB is for debug < Back to Topic Links 9

Q: Are headsets required to listen to rear seat entertainment? A: Without headsets the audio will play through the speakers. Headsets are required for private listening. Q: How is the remote paired with Rear Seat Entertainment System? A: After selection of the submenu Remote control, a list with already connected devices is displayed. Now press and hold the "MENU" button and the confirmation button (center button in the selector wheel) on the rear passenger compartment remote control for 5 s. Two LEDs on the remote control now flash for 10 sec. As the next step, select "Connect new device" in the vehicle and confirm. The pairing function is activated and the remote control connected. Q: How do customers set up and use the Wi-Fi hotspot? A: Upon retail, 7 Series vehicles will have a demo period for Wi-Fi (3GB / 3 months of usage, whatever comes first). Therefore, customers initially do not need to contact AT&T to start using the feature. Once the demo period has expired, the next time a device is connected to Wi-Fi, the customer will receive a screen on their device with instructions on how to sign up (similar to how hotels/airlines provide screens when you log on to their network) If the customer is an existing AT&T customer, they can add their vehicle to their Mobile Share plan. If not, the customer can purchase a standalone subscription to AT&T Data Services. < Back to Topic Links 10

Q: Is there a demo period for the Wi-Fi hotspot prior to vehicle retail? A: Yes. Vehicles will arrive at the dealers with both ConnectedDrive Services (normal) active and also capable of transmitting data over the Hotspot network. The Dealer Demo period is 3MB / 6 months whichever comes first. 3MB is not a lot of data but all dealers need to do is to simply navigate to one internet page to demo the service. Once the Demo usage is exhausted on any given VIN, open access to the internet is cut-off. This is necessary to prevent possible abuse of the free Wi-Fi (BMW pays for the data usage during the demo period). Once the vehicle is retailed, it triggers the activation of the 3GB / 3 month Trial Period for the customer. One option for dealers in the case of a vehicle with exhausted Demo usage, is for them to demo the Hotspot by taking the customer through the Trial Period Registration process with AT&T which can be done while in the vehicle using the Hotspot. < Back to Topic Links 11

Display Key Q: Can you turn off the Display Key to preserve the battery? Does it automatically turn off? A: The display will go out automatically after a brief period to conserve battery power. To completely switch off the display to increase the usable battery life: 1. Press and hold the button on the left side of the remote control for longer than 4 seconds 2. Tap "OK" on the display Press button on the left side of the remote control to switch on the switched-off display. Charging can be done through the wireless charging station or micro-usb charging port. Q: Can the battery in the display key be replaced? A: No. The battery is integrated to the Display Key (similar to an iphone). If under Warranty, the key would be replaced. If not, customer will need to purchase a replacement key. Q: What is the process for linking a Display Key purchased separately to a car? A: Once the center submits a coded key request through ATLAS, it will be routed to one of our 2 Regional Distribution Centers that have coding capabilities in Stockton, CA and Nazareth, PA. The center will receive the coded key shortly thereafter. < Back to Topic Links 12

Q: How many Display Keys can be used with one car? A: The key ECU ( computer ) has 16 open connections available for standard remote or display keys. The first two connections are used by the first two keys provided with the car either two remote keys, or one remote key and one display key. If an additional key is assigned to the car either as an additional key or a replacement key an additional connection position will be used. Note that only 4 keys can be programmed with driver profiles, and only three keys can be programmed with seat memory positions. Q: What is the Display Key cost? A: Option MSRP: $250.00. Replacement MSRP: $508.32 (p/n 66 12 6 820 746) < Back to Topic Links 13

Wireless Charging Station Q: When will the BMW iphone wireless charging case be available? A: Current timing shows that we should have inventory in the United States around the first week of November. Q: Will the new universal accessory snap-in adaptor fit all cases (e.g. Otter box) A: We are unable confirm the fitment of all cases for the universal snap-in adapters. We have tested some smaller cases and can confirm that the holder will still work with those cases. The phone is held in place by a clip as seen below. Q: With wireless charging is there also a snap-in adapter? Where does it go? A: There is no snap-in adapter for G12 7 Series. Q: Is wireless charging only in the side pocket inside the center console? A: Yes, the wireless charging station is in the side pocket inside the center console. < Back to Topic Links 14

Q: What about larger devices (i.e. Galaxy Note)? A: USB charging is available for devices that do not fit in the wireless charging station. Owner s Manual copy: The tray is provided for mobile phones up to a particular size. Forceful plugging of the mobile phone into the tray can damage the tray or the mobile phone. There is risk of property damage. Observe the maximum dimensions for mobile phones. Do not force the mobile phone into the tray. The mobile phone must compatibly support the required Qi standard. For compatible mobile phones, see Owner's Manual for the vehicle. The mobile phone must not exceed the maximum size of approx. 5.9 x 2.9 x 0.6 in/151 x 74 x 16 mm. Q: Is there a forgotten phone alert for wireless charging station? A: There is an alert to remind the driver to remember to take their phone or the optional Display Key with them when they leave the car. Owner s Manual copy: A warning can be output if when leaving the vehicle a device was forgotten in the wireless charging tray. About idrive: 1. "My Vehicle" 2. "System settings" 3. "Wireless charging tray" 4. "Forgotten cell phone alert" < Back to Topic Links 15

Driver Assistance Q: What is Traffic Jam Assistant? A: Traffic Jam Assistant assists the driver in keeping the vehicle within the lane by applying steering assist. Depending on the speed, the system orients itself according to the lane markings or vehicles in front (see below). The system determines the position of the lane markings and the vehicle driving ahead using five radar sensors and a camera. Sensors on the steering wheel detect whether the steering wheel is being touched. The system is deactivated if the steering wheel is no longer being touched. Operating conditions: Speed below 130 mph/210 km/h Sufficient lane width Above approx. 43 mph, 70 km/h: lane marking on both sides is detected Below approx. 43 mph, 70 km/h: lane marking on both sides or a vehicle driving ahead is detected At least one hand on the steering wheel rim Wide curves Drive in the center of the lane Turn signal not actuated Camera calibration immediately after vehicle delivery is completed Q: What is the range for Blind Spot Detection? A: Range for Blind Spot Detection is approximately 70 meters (230 feet). < Back to Topic Links 16

Performance and Efficiency Q: Is Adaptive Mode tied to a driver profile? A: No, Adaptive Mode resets every time the vehicle is turned off. It needs to be driven for approximately a mile or two to begin the process. Q: Are there any interior M Performance parts? A: The current stainless steel pedals will fit the G12. Other than that, no. Q: Is the M Sport Exhaust different than the regular exhaust on the G12? A: Yes, the M Sport Exhaust has a different tuning of muffler. < Back to Topic Links 17