Q1 I have heard of driverless cars.

Q1 I have heard of driverless cars. Answered: 936 Skipped: 0 True False True False 78.21% 732 21.79% 204 Total 936 1 / 22

Q2 I would ride in a driverless car with a person sitting in the driver s seat (even though they do not have control of the vehicle). Answered: 936 Skipped: 0 Strongly Neutral/Unsure Agree Strongly Agree Strongly Neutral/Unsure Agree Strongly Agree 7.59% 71 9.19% 86 38.57% 361 30.45% 285 14.21% 133 Total 936 2 / 22

Q3 I would ride in a driverless car without a person sitting in the driver s seat. Answered: 936 Skipped: 0 Strongly Neutral/Unsure Agree Strongly Agree Strongly Neutral/Unsure Agree Strongly Agree 18.38% 172 18.38% 172 37.61% 352 18.91% 177 6.73% 63 Total 936 3 / 22

Q4 I would ride in a driverless bus with a transit employee sitting in the driver s seat who monitors the vehicle s computer systems and provides customer assistance. Answered: 933 Skipped: 3 Strongly Neutral/Unsure Agree Strongly Agree Strongly Neutral/Unsure Agree Strongly Agree 6.86% 64 6.97% 65 20.69% 193 43.94% 410 21.54% 201 Total 933 4 / 22

Q5 Why do you disagree? (Please check all that apply) Answered: 129 Skipped: 807 Safety concerns abo... Safety concerns abo... Don't trust that the bus... Other concerns (please... Safety concerns about the operation of the bus Safety concerns about the bus's computer system being hacked Don't trust that the bus's computer system will work correctly Other concerns (please specify) 81.40% 105 46.51% 60 69.77% 90 27.13% 35 Total Respondents: 129 5 / 22

Q6 Why are you neutral or unsure? Answered: 193 Skipped: 743 Need more information Other (please specify) Need more information Other (please specify) 83.42% 161 23.83% 46 Total Respondents: 193 6 / 22

Q7 I would ride in a driverless bus with a transit employee who only provides customer assistance. Answered: 930 Skipped: 6 Strongly Neutral/Unsure Agree Strongly Agree Strongly Neutral/Unsure Agree Strongly Agree 11.29% 105 21.51% 200 36.99% 344 22.15% 206 8.06% 75 Total 930 7 / 22

Q8 Why do you disagree? (Please check all that apply) Answered: 305 Skipped: 631 Safety concerns abo... Safety concerns abo... Don't trust that the bus... Other concerns (please... Safety concerns about the operation of the bus Safety concerns about the bus's computer system being hacked Don't trust that the bus's computer system will work correctly Other concerns (please specify) 84.59% 258 45.25% 138 67.87% 207 14.43% 44 Total Respondents: 305 8 / 22

Q9 Why are you neutral or unsure? Answered: 344 Skipped: 592 Need more information Other (please specify) Need more information Other (please specify) 83.14% 286 22.67% 78 Total Respondents: 344 9 / 22

Q10 I would ride in a driverless bus without a transit employee on the bus. Answered: 928 Skipped: 8 Strongly Neutral/Unsure Agree Strongly Agree Strongly Neutral/Unsure Agree Strongly Agree 30.39% 282 32.44% 301 24.14% 224 8.73% 81 4.31% 40 Total 928 10 / 22

Q11 Why do you disagree? (Please check all that apply) Answered: 581 Skipped: 355 Safety concerns abo... Safety concerns abo... Don't trust that the bus... Personal safety conce... Lack of personal... Lack of customer... Other concerns (please... Safety concerns about the operation of the bus (i.e. getting into an accident) Safety concerns about the bus's computer system being hacked Don't trust that the bus's computer system will work correctly Personal safety concerns (crime) Lack of personal interaction Lack of customer service assistance Other concerns (please specify) 86.06% 500 45.44% 264 64.20% 373 64.20% 373 20.14% 117 43.89% 255 8.43% 49 Total Respondents: 581 11 / 22

Q12 Why are you neutral or unsure? Answered: 223 Skipped: 713 Need more information Other (please specify) Need more information Other (please specify) 80.27% 179 27.35% 61 Total Respondents: 223 12 / 22

Q13 Driverless buses have the potential to provide significant benefits to riders. Please rank them in order from most important (1) to least important (5): Answered: 905 Skipped: 31 Increased reliability... Increased safety on bo... Increased safety for... Lower costs per ride More flexible service rout... 0 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 Total Score Increased reliability (better on-time performance) 30.61% 277 26.74% 242 27.51% 249 11.27% 102 3.87% 35 905 3.69 Increased safety on board (driverless technologies are expected to reduce the frequency of accidents) 29.50% 267 22.98% 208 17.13% 155 20.99% 190 9.39% 85 905 3.42 Increased safety for pedestrians and bicyclists 10.50% 95 21.55% 195 24.97% 226 20.55% 186 22.43% 203 905 2.77 Lower costs per ride 17.35% 157 14.70% 133 15.58% 141 29.83% 270 22.54% 204 905 2.74 More flexible service routes (i.e. more taxi-like/on-demand bus services) 12.04% 109 14.03% 127 14.81% 134 17.35% 157 41.77% 378 905 2.37 13 / 22

Q14 Do any of the following issues with riding in a driverless bus concern you? (Please check all that apply) Answered: 903 Skipped: 33 Safety Reliability (on-time... Lack of assistance f... Cost Personal safety (crime) Access to information... No concerns Other (please specify) Safety Reliability (on-time performance) Lack of assistance for disabled riders Cost Personal safety (crime) Access to information (stops, routes, transfers, etc.) No concerns Other (please specify) 80.84% 730 29.01% 262 51.27% 463 19.93% 180 69.32% 626 40.97% 370 2.77% 25 7.31% 66 Total Respondents: 903 14 / 22

Q15 How would the introduction of driverless bus service impact your decision to take the bus? Answered: 902 Skipped: 34 I would be more likely... I would be less likely... I'm not sure Not at all I would be more likely to take a driverless bus than a bus with a driver I would be less likely to take a driverless bus than a bus with a driver I'm not sure Not at all 6.32% 57 27.16% 245 46.67% 421 19.84% 179 Total 902 15 / 22

Q16 How often do you use publc transportation? Answered: 899 Skipped: 37 Every day 2-4 days per week 2-4 days per month Once per month Never Every day 2-4 days per week 2-4 days per month Once per month Never 84.76% 762 12.46% 112 1.89% 17 0.67% 6 0.22% 2 Total 899 16 / 22

Q17 How often do you take the bus? Answered: 899 Skipped: 37 Every day 2-4 days per week 2-4 days per month One day per month Never Every day 2-4 days per week 2-4 days per month One day per month Never 27.25% 245 16.24% 146 17.35% 156 19.02% 171 20.13% 181 Total 899 17 / 22

Q18 What is your gender? Answered: 899 Skipped: 37 Female Male Female Male 67.96% 611 32.04% 288 Total 899 18 / 22

Q19 What is your age? Answered: 899 Skipped: 37 18 to 24 25 to 34 35 to 44 45 to 64 65 or older 18 to 24 25 to 34 35 to 44 45 to 64 65 or older 4.00% 36 26.25% 236 25.47% 229 43.83% 394 0.44% 4 Total 899 19 / 22

Q20 What is your affiliation with the University of Pennsylvania? Answered: 891 Skipped: 45 Faculty Staff Student Faculty Staff Student 9.88% 88 89.67% 799 0.45% 4 Total 891 20 / 22

Q21 What is your approximate household income? Answered: 899 Skipped: 37 Less than $15,000 $15,000-$34,999 $35,000-$49,999 $50,000-$74,999 $75,000-$99,999 $100,000 or more Less than $15,000 $15,000-$34,999 $35,000-$49,999 $50,000-$74,999 $75,000-$99,999 $100,000 or more 0.56% 5 4.89% 44 12.68% 114 24.25% 218 17.24% 155 40.38% 363 Total 899 21 / 22

Q22 If you would like to be entered for a chance to win a $100 Amazon Gift Card, please enter your email address below. If you do not wish to be entered in the drawing, please leave the box blank and click Next. Note: Your email address will only be used if you win the random drawing. All other email addresses will be discarded for protection of your privacy. Answered: 853 Skipped: 83 22 / 22