WTEC III SHIFT SELECTOR P.O. Box 894, Speed Code PF3 Indianapolis, Indiana 46206-0894 www.allisontransmission.com Oil level information, diagnostic codes and prognostic features for SA7297EN (2012/12) Litho in U.S.A. ISO/QS 9000 and ISO 14001 Certified 3000/4000 SERIES ALLISON TRANSMISSIONS
2 The Allison Advantage WTEC III Electronic Controls Shift Selectors Your Allison Automatic is fully electronically controlled. The Allison electronic controls package oversees the operation of the transmission, controlling transmission upshifts and downshifts, and providing important information on the operation of your drive system. MODE BUTTON LABEL Through readouts on your shift selector, you will be able to monitor transmission oil levels, read diagnostic codes and prognostic information. This brochure will help you understand shift selector readouts and enjoy long, trouble-free operation of your Allison Automatic. MODE IINDICATOR (LED) MODE BUTTON General Information MODE BUTTON LABEL FLUID LEVELS The transmission fluid cools, lubricates and transmits hydraulic power, so it is important the proper fluid level be maintained at all times. If the fluid level is too low, the converter and clutches do not receive an adequate supply of fluids. If the fluid level is too high, the fluid can aerate causing the transmission to shift erratically or overheat. DIGITAL DISPLAY DIAGNOSTICS CS BUTTON PUSHBUTTON LEVER DIAGNOSTICS The Transmission Control Module (TCM) of your Allison Automatic monitors the transmission s electronic controls; and when a problem condition is detected, it: Restricts shifting Vehicle manufacturers may choose different types of shift selectors for their vehicles. The shift selector in your Allison-equipped vehicle will be similar to one of the pushbutton or lever styles as shown above. Illuminates the CHECK TRANS* light on the instrument panel Registers a diagnostic code Continued illumination of the CHECK TRANS light during vehicle operation (other than start-up) indicates that the TCM has signaled a diagnostic code. MODE BUTTON Allison Automatics offer primary and secondary shift schedule modes to enhance performance or fuel economy. The vehicle always defaults to the primary mode (light off). You can switch to the secondary mode (light on) by pushing the MODE button. * For some problems, diagnostic codes may be registered without the TCM activating the CHECK TRANS light. Your Allison Transmission authorized service outlet should be consulted whenever there is a transmission-related concern. They have the equipment to check for diagnostic codes and to correct problems. 3
Checking Fluid Levels Use the following procedure to display oil level information. To enter the oil level function: 1. Park the vehicle on a level surface, shift to N (Neutral) and apply the parking brake. 2. Using a pushbutton shift selector, simultaneously press the UP and DOWN arrow buttons one time. Using a lever shift selector, press the DIAGNOSTICS button one time. 3. The fluid level reading may be delayed until the following conditions are met: Engine is at idle. The fluid temperature is between 60 C (140 F) and 104 C (220 F). Transmission is in N (Neutral). The vehicle has been stationary for approximately two minutes to allow the fluid to settle. The engine is at idle (below 1000 rpm not fast idle). DELAYED FLUID LEVEL CHECK A delayed fluid level check for pushbutton and lever selectors is indicated by a in the display window followed by a numerical countdown. 4. The shift selector displays the oil level data as follows: CORRECT FLUID LEVEL ol is displayed ( ol represents Fluid (Oil) Level Check ) followed by ok. The ok display indicates the fluid is within the correct fluid level zone. The sensor display and the transmission dipstick may not agree exactly because the oil level sensor compensates for fluid temperature. LOW FLUID LEVEL ol is displayed ( ol represents Fluid (Oil) Level Check ) followed by Lo ( Lo represents Low Oil Level ) and the number of quarts the transmission fluid is low. Example: ol Lo 2 2 indicates that 2 additional quarts of fluid will bring the fluid level within the middle of the ok zone. 5
HIGH FLUID LEVEL ol is displayed ( ol represents Fluid (Oil) Level Check ) followed by HI ( HI represents High Oil Level ) and the number of quarts the transmission fluid is overfilled. Example: ol HI 1 1 indicates 1 quart of fluid above the full transmission level. To exit the oil level function: Pushbutton selector: Press the NEUTRAL button or simultaneously press the UP and DOWN arrows two times. Lever selector: Press the DIAGNOSTICS button two times or momentarily move the shift selector to any range and back to neutral. INVALID FOR DISPLAY If any of the above conditions are not met, the shift selector will display ol ( ol represents Fluid (Oil) Level Check ) followed by and a numerical display. The numerical display is a fault code and indicates conditions are not proper to receive the fluid level information, or that there is a system malfunction. The fault codes that may be encountered are shown below: DISPLAY FAULT CODE FLUID LEVEL FAULT CODE DESCRIPTION o, L,, 0, X* Setting time too short o, L,, 5, 0 Engine speed too low o, L,, 5, 9 Engine speed too high o, L,, 6, 5 Neutral must be selected o, L,, 7, 0 Sump fluid temperature too low o, L,, 7, 9 Sump fluid temperature too high o, L,, 8, 9 Output speed high o, L,, 9, 5 Oil level sensor failed** Diagnostic Codes To enter the diagnostic code function: 1. Bring the vehicle to a complete stop. Apply the parking brake. 2. Using a pushbutton shift selector, simultaneously press the UP and DOWN arrows two times. Using a lever shift selector, press the DIAGNOSTICS button two times. *A number between 8 and 1 that flashes during countdown period. **Report sensor failure display to a distributor or dealer in your area. CAUTION: A low or high fluid level can cause overheating and irregular shift patterns. Incorrect fluid level can damage the transmission. 7
To read the digital display codes: Diagnostic codes will appear one digit at a time on a lever or pushbutton selector. When the diagnostic function is entered, the first code (position d1) is displayed as follows: Example Code: 13 12 Code Position: d1 indicates that this is the first diagnostic code listed in the TCM memory. Main Code: 13 - (two digits displayed one at a time) is listed first and provides the general condition or area of a fault detected by the TCM. Sub Code: 12 - (two digits displayed one at a time) is listed second and provides specific areas or conditions within the main code that caused the fault. This subcode indicates the problem is caused by low voltage. For a detailed list of Diagnostic Transmission Codes for 3rd Generation Shift Selectors, see pages 25 through 30. To clear diagnostic codes: Press and hold the MODE button for approximately three seconds until the MODE INDICATOR (LED) flashes. Release the MODE button and active indicators will not be illuminated. To clear inactive codes, press and hold the MODE button for 10 seconds. Some codes are self-clearing and others require ignition cycles to clear. Be sure to record all codes displayed before they are cleared. This is essential for troubleshooting. Begin operating as normal. Drive the vehicle and check for code recurrence. If codes continue to recur, bring the vehicle to an authorized Allison Transmission service outlet to diagnose and repair the problem causing the codes. Diagnostic Transmission Codes 13 12 ECU INPUT VOLTAGE LOW 13 ECU INPUT VOLTAGE MEDIUM LOW 23 ECU INPUT VOLTAGE HIGH 14 12 OIL LEVEL SENSOR, FAILED LOW 23 OIL LEVEL SENSOR, FAILED HIGH 21 12 THROTTLE POSITION SENSOR, FAILED LOW 23 THROTTLE POSITION SENSOR, FAILED HIGH 22 14 ENGINE SPEED SENSOR 15 TURBINE SPEED SENSOR 16 OUTPUT SPEED SENSOR 23 12 PRIMARY SHIFT SELECTOR FAULT 13 PRIMARY SHIFT SELECTOR MODE FAULT 14 SECONDARY SHIFT SELECTOR FAULT 15 SECONDARY SHIFT SELECTOR MODE FAULT 16 SHIFT SELECTOR DISPLAY LINE FAULT 24 12 SUMP FLUID TEMPERATURE, COLD 23 SUMP FLUID TEMPERATURE, HOT 25 00 OUTPUT SPEED SENSOR @ 0 RPM, LOW 11 OUTPUT SPEED SENSOR @ 0 RPM, 1ST 22 OUTPUT SPEED SENSOR @ 0 RPM, 2ND 33 OUTPUT SPEED SENSOR @ 0 RPM, 3RD 44 OUTPUT SPEED SENSOR @ 0 RPM, 4TH 55 OUTPUT SPEED SENSOR @ 0 RPM, 5TH 66 OUTPUT SPEED SENSOR @ 0 RPM, 6TH 77 OUTPUT SPEED SENSOR @ 0 RPM, REVERSE 26 00 THROTTLE SOURCE NOT DETECTED 11 ENGINE COOLANT SOURCE NOT DETECTED 32 00 C3 PRESSURE SWITCH OPEN IN LOW 33 C3 PRESSURE SWITCH OPEN IN 3RD 55 C3 PRESSURE SWITCH OPEN IN 5TH 77 C3 PRESSURE SWITCH OPEN IN REVERSE 33 12 SUMP OIL TEMPERATURE SENSOR, FAILED LOW 23 SUMP OIL TEMPERATURE SENSOR, FAILED HIGH 34 12 CALIBRATION COMPATIBILITY WRONG 13 CALIBRATION BLOCK CHECKSUM 14 POWER OFF BLOCK CHECKSUM 15 DIAGNOSE QUEUE BLOCK CHECKSUM 8 9
Diagnostic Transmission Codes Diagnostic Transmission Codes 34 16 REAL TIME BLOCK CHECKSUM 17 CUSTOMER MODIFIABLE CONSTANTS CHECKSUM 35 00 POWER INTERRUPTION 16 REAL TIME WRITE INTERRUPTION 36 00 HARDWARE/SOFTWARE NOT COMPATIBLE 01 TID NOT COMPATIBLE W/HARDWARE/SOFTWARE 02 TID DID NOT COMPLETE 42 12 A SOLENOID SHORTED TO BATTERY 13 B SOLENOID SHORTED TO BATTERY 14 C SOLENOID SHORTED TO BATTERY 15 D SOLENOID SHORTED TO BATTERY 16 E SOLENOID SHORTED TO BATTERY 21 F SOLENOID SHORTED TO BATTERY 22 G SOLENOID SHORTED TO BATTERY 23 H SOLENOID SHORTED TO BATTERY 24 J SOLENOID SHORTED TO BATTERY 26 N SOLENOID SHORTED TO BATTERY 44 12 A SOLENOID SHORTED TO GROUND 13 B SOLENOID SHORTED TO GROUND 14 C SOLENOID SHORTED TO GROUND 15 D SOLENOID SHORTED TO GROUND 16 E SOLENOID SHORTED TO GROUND 21 F SOLENOID SHORTED TO GROUND 22 G SOLENOID SHORTED TO GROUND 23 H SOLENOID SHORTED TO GROUND 24 J SOLENOID SHORTED TO GROUND 26 N SOLENOID SHORTED TO GROUND 45 12 A SOLENOID CIRCUIT OPEN 13 B SOLENOID CIRCUIT OPEN 14 C SOLENOID CIRCUIT OPEN 15 D SOLENOID CIRCUIT OPEN 16 E SOLENOID CIRCUIT OPEN 21 F SOLENOID CIRCUIT OPEN 22 G SOLENOID CIRCUIT OPEN 23 H SOLENOID CIRCUIT OPEN 24 J SOLENOID CIRCUIT OPEN 26 N SOLENOID CIRCUIT OPEN 46 21 F SOLENOID CIRCUIT OVERCURRENT 26 N & H SOLENOID CIRCUIT OVERCURRENT 27 A-HI SOLENOID CIRCUIT OVERCURRENT 51 01 OFFGOING RATIO TEST, LOW TO 1 10 OFFGOING RATIO TEST, 1 TO LOW 12 OFFGOING RATIO TEST, 1 TO 2 21 OFFGOING RATIO TEST, 2 TO 1 23 OFFGOING RATIO TEST, 2 TO 3 24 OFFGOING RATIO TEST, 2 TO 4 35 OFFGOING RATIO TEST, 3 TO 5 42 OFFGOING RATIO TEST, 4 TO 2 43 OFFGOING RATIO TEST, 4 TO 3 45 OFFGOING RATIO TEST, 4 TO 5 46 OFFGOING RATIO TEST, 4 TO 6 53 OFFGOING RATIO TEST, 5 TO 3 64 OFFGOING RATIO TEST, 6 TO 4 65 OFFGOING RATIO TEST, 6 TO 5 OFFGOING RATIO TEST, X TO Y 52 01 OFFGOING C3PS TEST, LOW TO 1 08 OFFGOING C3PS TEST, LOW TO N1 32 OFFGOING C3PS TEST, 3 TO 2 34 OFFGOING C3PS TEST, 3 TO 4 54 OFFGOING C3PS TEST, 5 TO 4 56 OFFGOING C3PS TEST, 5 TO 6 71 OFFGOING C3PS TEST, REVERSE TO 1 72 OFFGOING C3PS TEST, REVERSE TO 2 78 OFFGOING C3PS TEST, REVERSE TO N1 99 OFFGOING C3PS TEST, N3 TO N2 OFFGOING C3PS TEST, X TO Y 53 08 OFFGOING SPEED TEST, LOW TO N1 09 OFFGOING SPEED TEST, L TO NNC 18 OFFGOING SPEED TEST, 1 TO N1 19 OFFGOING SPEED TEST, 1 TO RELS 28 OFFGOING SPEED TEST, 2 TO N1 29 OFFGOING SPEED TEST, 2 TO N2 38 OFFGOING SPEED TEST, 3 TO N1 39 OFFGOING SPEED TEST, 3 TO N3 10 11
Diagnostic Transmission Codes Diagnostic Transmission Codes 53 48 OFFGOING SPEED TEST, 4 TO N1 49 OFFGOING SPEED TEST, 4 TO N3 58 OFFGOING SPEED TEST, 5 TO N1 59 OFFGOING SPEED TEST, 5 TO N3 68 OFFGOING SPEED TEST, 6 TO N1 69 OFFGOING SPEED TEST, 6 TO N4 78 OFFGOING SPEED TEST, REVERSE TO N1 99 OFFGOING SPEED TEST, N2 TO N3 OR N3 TO N2 OFFGOING SPEED TEST, X TO Y 54 01 ONCOMING RATIO TEST, LOW TO 1 07 ONCOMING RATIO TEST, LOW TO REVERSE 10 ONCOMING RATIO TEST, 1 TO LOW 12 ONCOMING RATIO TEST, 1 TO 2 17 ONCOMING RATIO TEST, 1 TO REVERSE 21 ONCOMING RATIO TEST, 2 TO 1 23 ONCOMING RATIO TEST, 2 TO 3 24 ONCOMING RATIO TEST, 2 TO 4 27 ONCOMING RATIO TEST, 2 TO REVERSE 32 ONCOMING RATIO TEST, 3 TO 2 34 ONCOMING RATIO TEST, 3 TO 4 35 ONCOMING RATIO TEST, 3 TO 5 42 ONCOMING RATIO TEST, 4 TO 2 43 ONCOMING RATIO TEST, 4 TO 3 45 ONCOMING RATIO TEST, 4 TO 5 46 ONCOMING RATIO TEST, 4 TO 6 53 ONCOMING RATIO TEST, 5 TO 3 54 ONCOMING RATIO TEST, 5 TO 4 56 ONCOMING RATIO TEST, 5 TO 6 64 ONCOMING RATIO TEST, 6 TO 4 65 ONCOMING RATIO TEST, 6 TO 5 70 ONCOMING RATIO TEST, REV. TO LOW 71 ONCOMING RATIO TEST, REVERSE TO 1 72 ONCOMING RATIO TEST, REVERSE TO 2 80 ONCOMING RATIO TEST, N1 TO LOW 81 ONCOMING RATIO TEST, N1 TO 1 82 ONCOMING RATIO TEST, N1 TO 2 83 ONCOMING RATIO TEST, N1 TO 3 54 85 ONCOMING RATIO TEST, N1 TO 5 86 ONCOMING RATIO TEST, N1 TO 6 87 ONCOMING RATIO TEST, N1 TO REVERSE 92 ONCOMING RATIO TEST, N2 TO 2 93 ONCOMING RATIO TEST, N3 TO 3 95 ONCOMING RATIO TEST, N3 TO 5 96 ONCOMING RATIO TEST, N4 TO 6 ONCOMING RATIO TEST, X TO Y 55 07 ONCOMING C3PS TEST, LOW TO REVERSE 17 ONCOMING C3PS TEST, 1 TO REVERSE 27 ONCOMING C3PS TEST, 2 TO REVERSE 87 ONCOMING C3PS TEST, N1 TO REVERSE 97 ONCOMING C3PS TEST, NVL TO REVERSE ONCOMING C3PS TEST, X TO Y 56 00 LOW RANGE VERIFICATION TEST 11 1ST RANGE VERIFICATION TEST 22 2ND RANGE VERIFICATION TEST 33 3RD RANGE VERIFICATION TEST 44 4TH RANGE VERIFICATION TEST 55 5TH RANGE VERIFICATION TEST 66 6TH RANGE VERIFICATION TEST 77 REVERSE RANGE VERIFICATION TEST 57 11 1ST RANGE VERIFICATION C3PS TEST 22 2ND RANGE VERIFICATION C3PS TEST 44 4TH RANGE VERIFICATION C3PS TEST 66 6TH RANGE VERIFICATION C3PS TEST 88 N1 RANGE VERIFICATION C3PS TEST 99 N2 OR N4 RANGE VERIFICATION C3PS TEST 61 00 RETARDER OIL TEMPERATURE, HOT 62 12 RETARDER TEMP. SENSOR, FAILED LOW 23 RETARDER TEMP. SENSOR, FAILED HIGH 32 ENGINE COOLANT TEMP. SENSOR, FAILED LOW 33 ENGINE COOLANT TEMP. SENSOR, FAILED HIGH 63 00 INPUT FUNCTION FAULT 26 KICKDOWN INPUT, FAILED ON 40 SERVICE BRAKE STATUS INPUT, FAILED ON 12 13
Diagnostic Transmission Codes 63 41 PUMP/PACK AND NEUTRAL GENERAL PURPOSE INPUT 47 RELS INPUT, FAILED ON 64 12 RETARDER MODULATION SENSOR, FAILED LOW 23 RETARDER MODULATION SENSOR, FAILED HIGH 65 00 ENGINE RATING TOO HIGH 11 ENGINE NOT RESPONDING TO LRTP TORQUE REDUCTION 12 ENGINE NOT RESPONDING TO DEFAULT TRANSMISSION TORQUE LIMIT 66 00 SERIAL COMMUNICATION INTERFACE FAULT 11 S. C. I. ENGINE COOLANT SOURCE FAULT 22 J1939 RETARDER REQUEST FAULT 33 J1939 DRIVER DEMAND TORQUE FAULT 34 ENGINE NOT RESPONDING TO J1939 SEM CONTROL 69 27 A-HIGH SWITCH INOPERATIVE IN ECU 28 F-HIGH SWITCH INOPERATIVE IN ECU 29 N & H-HIGH SWITCH INOPERATIVE IN ECU 33 COMPUTER OPERATING PROPERLY TIMEOUT IN ECU 34 ECU WRITE TIMEOUT 35 ECU CHECKSUM TEST 36 RAM SELF TEST IN ECU 39 COMMUNICATION CHIP ADDRESSING ERROR 41 I/O ASIC ADDRESSING TEST IN ECU 42 SPI OUTPUT FAILURE 43 SPI INPUT FAILURE 70 12 MINOR LOOP OVERRUN IN SOFTWARE 13 ILLEGAL WRITE TO ADDRESS $0000 14 MAJOR LOOP OVERRUN IN SOFTWARE NOTE: Information contained in this brochure is designed to give you an overview of the Oil Level Sensor, Diagnostics and Prognostic Features on your Allison Automatic and is not intended to replace your Operator s Manual. Refer to your Operator s Manual for complete information on Diagnostic Codes, Prognostic Features and Oil Level Sensor operation. To order an Operator s Manual, go to www.allisontransmission.com or call toll free: 888-666-5799 14