Inbound Tourism Trends Quarterly Q Issue 20 January 2017

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Inbound Tourism Trends Quarterly Q3 216 Issue 2 January 217 1

Contents 1. About this data 2. Global Context: Global view, Economic outlook and Exchange rate 3. Inbound Volume and Value 4. Journey Purpose, Connectivity and UK Area visited: Rolling twelve months and most recent full year volume and value, trended 5. Individual Markets: Rolling twelve months and most recent full year volume and value, trended 6. Definitions and more information 2

About this data This quarterly update presents the latest quarterly International Passenger Survey (IPS) data released by the Office for National Statistics (ONS). The next Quarterly Release (Q4, October December 216) is scheduled for May 216. This will provide data on visits by markets and UK region visited up to Q4 216. The Annual Release for 216, which will contain some revisions to the quarterly data, is also scheduled for May 217. The Inbound research & insights section of the VisitBritain website has much more detail on long term trends, visits from individual markets and to UK regions. All figures are provisional and subject to revision by the ONS. All figures quoted are not seasonally adjusted. Numbers in some tables / charts may not sum due to rounding. The data is based on interviews with a sample of departing visitors. The number interviewed varies but is typically 3,-4, per quarter. 3

Global context These slides put the UK s performance in the context of global tourism trends, the economic outlook and the exchange rate. Footer 4

Global view For January to September 216, international tourism arrivals are up 3.7% year on year. to Europe overall are up 1.6% and to the EU up 4.1%. UNWTO forecasts that international tourist arrivals will increase globally by 3.5%- 4.5% in 216. According to the UNWTO there were 1.186 billion international tourism trips during 215, 4.6% up on the year before. In 216 so far, Asia Pacific has seen the strongest growth, up 9.3%, followed by Africa with 8.4%. to the Americas are up by 4.4% and Europe by 1.6%. Middle East is the only region to see a decline. Continents International tourist arrivals to region 215 (millions) % Growth 214-215 % Growth (Jan Sept 16 v Jan Sept 15) World 1,186 4.6% 3.7% Europe 68 4.7% 1.6% Asia Pacific 279 5.6% 9.3% Americas 193 5.9% 4.4% Africa 54-3.3% 8.4% Middle East 53 1.7% -6.4% 5

Economic outlook The Bank of England have downgraded their forecasts for the UK economy since the referendum although the domestic outlook is still highly uncertain. European markets are generally growing at a moderate pace similar to that seen in 216. Some of the strongest performers last year are seeing slightly lower growth this year. The United States economy is forecast to grow at a faster rate of 2.3% during 217. China and India are still growing at a rapid pace, albeit slightly slower than in 216; the Brazilian and Russian economies contracted in 216 although are set to grow slowly in 217. At time of writing* the price of oil stands at $55/barrel, a recovery from around $4 at the start of August 216 but still far lower than the $11 price seen in summer 213. The last 2 years have seen the price of oil fall by more than half. Passengers are seeing the benefit of reduced fuel costs and, in most markets, are also enjoying the wider boost to disposable incomes that comes from low inflation. GDP growth 216 217 218 Australia 2.2% 1.8% 2.9% Canada 1.3% 1.7% 1.8% France 1.1% 1.5% 1.5% Germany 1.8% 1.5% 2.3% Ireland 4.1% 2.6% 2.5% Italy.9%.6% 1.1% Netherlands 2.1% 1.8% 1.4% Poland 2.4% 2.4% 3.% Spain 3.3% 2.5% 2.% Sweden 3.1% 2.1% 1.8% Switzerland 1.4% 1.8% 1.8% UK 2.1% 1.5% 1.5% USA 1.6% 2.3% 2.5% Brazil -3.4%.4% 2.4% China 6.7% 6.3% 5.9% India 7.1% 6.7% 7.2% Russia -.6% 1.2% 1.4% World 3.1% 3.4% 3.6% Source: OECD (October 216) *Price as of 17 th Jan 217 6

Dec-6 Dec-7 Dec-8 Dec-9 Dec-1 Dec-11 Dec-12 Dec-13 Dec-14 Dec-15 Dec-16 Exchange rate Post the EU referendum, the Pound has fallen sharply and as of end of December was 17% down year-on-year against the US dollar at $1.25, a slight recovery from the record low in October. The Pound was also down 14% against the Euro, at 1.18. In December 216, the Pound was 18% down against the Australian dollar, 19% down against the Canadian dollar and 21% against the Japanese Yen compared to December 215. Purchasing power in the UK from visitors in these markets has therefore increased. ing by inbound tourists to the UK was down in Q2 216, prereferendum, but spending increased by 3% in Q3 after the referendum vote and the decrease in the value of GBP. 1..9.8.7.6.5.4 Value of US dollar and Euro against pound. Monthly averages to 31 st December. Euro US dollar Source: Bank of England 7

and value trends by journey purpose, region visited and transport mode The next series of charts track progress in visits to the UK for different journey purposes, to different regions of the UK and using different modes of transport to get to the UK. Footer 8

Sep-96 Sep-97 Sep-98 Sep-99 Sep- Sep-1 Sep-2 Sep-3 Sep-4 Sep-5 Sep-6 Sep-7 Sep-8 Sep-9 Sep-1 Sep-11 Sep-12 Sep-13 Sep-14 Sep-15 Sep-16 Inbound volume In Q3 216, arrivals were estimated to be up 1% compared to the same period in 215. Due to the positive Q3 figures, and Q1 (+8%), the figures for the year to date (January to Sept) are 2% up on the same period in 215. October, our latest monthly results, show a decline in visits, down 5% on October 215 which was a record breaking month due to the Rugby World Cup. 4, Inbound visits, rolling year ending 35, Growth 3, 25, 2, 15, 1, 5, Q3 216 1,655 1% (Jan Sept) Rolling year 28,98 2% 36,782 4% October 216 3,28-5% 9

Sep-96 Sep-97 Sep-98 Sep-99 Sep- Sep-1 Sep-2 Sep-3 Sep-4 Sep-5 Sep-6 Sep-7 Sep-8 Sep-9 Sep-1 Sep-11 Sep-12 Sep-13 Sep-14 Sep-15 Sep-16 Inbound value (Adjusted for inflation based on September 216 price level) Q3 216 spending increased 3% in nominal terms, after a slower start to the year. The year to date spending is level with last year, and the rolling year is up 1%, boosted by Q3 216, as well as Q4 215 which was a strong quarter. Since the EU referendum the value of GBP has fallen significantly meaning that the UK is now much more affordable for many visitors, however October s low spending is likely to be caused by fewer high spending visitors for the Rugby World Cup. Inbound spend ( m), rolling year ending 24, Total Total (adjusted for inflation) ( m) Nominal terms Growth 22, 2, Q3 216 7,355 3% 18, 16, 14, 12, (Jan Sept) Rolling year 16,835 % 22,154 1% 1, 8, October 216 1,86-8% 1

Journey Purpose trends Holiday visits saw a steady increase over the last few years, although growth has plateaued in recent months. The latest 12 month period was down 1% for visits and spend was flat. to friends and family (VFR) have seen large growth in the last 4 quarters, up 8% and a new 12 month record. The latest quarter also set a new Q3 record for VFR visits. Business visits were up 4% and set a new 12 month record, however spend has decreased by 4%. % change in visits -1% 4% 8% 12% % change in spend % -4% 5% 1% Holiday Business VFR Misc. 16 14 12 1 8 6 4 2 Inbound visits by journey purpose, rolling year ending (Jan Sept 16) Rolling 12 months Holiday 1,647 6,872 13,497 8,538 Business 6,746 3,695 9,95 5,112 VFR 8,51 3,88 11,99 4,938 Misc. 2,25 2,461 3,9 3,567 11

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 Transport mode % change in visits Travel via air continues to increase, and the most recent 12 month period set a new record at 27.7 million visits using this method. is also up 3% for air travel. via the tunnel or sea remain more stable, with tunnel visits growth at 1% in the past 12 months, and sea visits flat. 5% 1% % % change in spend 3% -8% -6% Air Tunnel Sea 3, 25, Inbound visits by mode of transport, rolling year ending (Jan Sept 16) Rolling 12 months 2, 15, 1, 5, Air 2,647 14,358 27,66 18,953 Tunnel 3,422 1,177 4,573 1,563 Sea 4,3 1,299 5,143 1,638 12

Area visited Most regions of the UK experienced a positive growth in visits in the first nine months of 216, with spending not matching this growth for most regions. Growth in visits for the Rest of England is currently outpacing growth in London. to Wales grew 9% in Q3 and set a new record for the year to date also. to Scotland grew 4% in Q4 and year to date. (Jan Sept 16) % Total UK 28,98 2% 16,835 % Scotland 2,229 4% 1,56 12% Wales 856 12% 367 9% London 14,2 % 8,529-3% Rest of England 12,171 4% 5,927 2% North East 426-8% 352 71% % North West 2,17 3% 871-8% 4, 35, 3, 25, 2, 15, 1, 5, Inbound visits by area visited, rolling 12 months Q4 215 Q1 216 Q2 216 Q3 216 Total UK Scotland Wales London Rest of England Yorkshire 1,96 9% 415 8% West Midlands 1,615 % 63 14% East Midlands 1,14 15% 371 7% East of England 1,798 7% 647-16% South West 2,47 7% 961 13% South East 3,973 % 1,681-4% North East North West Yorkshire West Midlands East Midlands East of England South West South East 13

and value trends by source market The next series of charts track progress in visits to the UK from different countries around the world. Footer Tuesday, January 14

Latest data: selected markets Many markets experienced a decline in visits in Q3 216, although there was strong growth from North American markets and some European markets too. USA: visits increased 7% to 1.2 million and spending for Q3 216 increased 15% to 1.1 billion, the strongest Q3 on record for spending, following on from a record breaking Q2 also. China: after a record breaking 215, Q3 visits are down 1% at 123,, and spending decreased by 12% to 227 million. France: Q3 visits are down by 8% to 895, and spending also decreased 8% to 411 million. Germany: visits remained stable at 1. million in Q3. ing increased by 13% to 527 million. Australia: visits were down 12% to 389, and spending fell by 13% to 49 million. Canada: Q3 visits are up 26% to 321,, and spending increased 3% to 245 million, the strongest Q3 on record for both measures. Irish Republic: visits increased in Q3, up 2% to 846, setting a new quarterly visit record - an increase driven by holiday and VFR visits. ing increased more modestly, by 2% to 255 million. Spain: after a record breaking Q2, visits from Spain were down 2% to 584, and spending was down 1% to 298 million in Q3 216. India: visitor levels were down 2% at 139,, whilst spending has increased by 14% to 143 million. UAE: visit numbers were down 5% to 136,, however visitor spend was up 32% to 249 million, a new quarterly spending record. Q3 216 Growth Australia 389-12% Belgium 279-6% Canada 321 26% China 123-1% Denmark 173-21% France 895-8% Germany 1,1 % India 139-2% Irish Republic 846 2% Italy 58 7% Netherlands 532 7% Norway 139-34% Poland 473 3% Spain 584-2% Sweden 198-1% Switzerland 263 2% United Arab Emirates 136-5% USA 1,222 7% 15

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 North West Europe Our closest neighbours in North West Europe provide some of our highest levels of visits to the UK. from France peaked in early 214, and have since plateaued slightly following this and dipped throughout 216. from Irish Republic have continued to gradually recover since 213, following economic difficulties, but are still short of the highs seen in 28. Visit numbers and spend are both up for Netherlands, with the most recent 12 month period setting a new record at 2.1 million visits. Belgium experienced a weaker Q2 and Q3 in 216 which has decreased the rolling 12 month figures. % change in visits -4% -4% 9% 8% % change in spend -8% -11% 16% 1% Belgium France Irish Rep Netherlands 45 4 35 3 25 2 15 1 5 Inbound visits from NW Europe markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months Belgium 811 231 1,19 323 France 3,18 1,68 3,967 1,375 Irish Republic 2,159 725 2,85 1,9 Netherlands 1,539 54 2,5 72 16

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 Central Europe from Germany are stable, after peaking in Q1 216. from Switzerland continue to grow in 216, with the latest 12 month period setting a new record at 947, visits. from Austria were up 12% in the last 12 months, and visits are close to breaking the 3, mark, which has not happened since mid 29. has fallen 3% in contrast to visits. % change in visits 12% % 13% % change in spend -3% 5% 12% Austria Germany Switzerland 4, 3,5 3, 2,5 2, 1,5 1, 5 Inbound visits from Central Europe markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months Austria 221 122 293 16 Germany 2,545 1,196 3,235 1,475 Switzerland 719 423 947 556 17

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 Southern Europe Visit numbers from Spain have increased sharply over the last two years, and continue to grow, as their economy continues to recover. are up 8% in the last 12 months. from Italy are also noticeably higher than a few years ago and have set a new 12 month record at 1.95 million visits, up 12%. Portugal also set a record for the highest number of visits in 12 months, in the rolling year to Q3 216, at 464, visits. from Greece have dropped 3% in the last 12 months, with spend plummeting by 33%. % change in visits -3% 12% 14% 8% % change in spend -33% 2% 7% -3% Greece Italy Portugal Spain 2,5 2, 1,5 1, 5 Inbound visits from Southern Europe markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months Greece 151 88 221 123 Italy 1,459 758 1,949 1,4 Portugal 353 15 464 25 Spain 1,78 752 2,284 1,1 18

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 Nordics % change in visits from the Nordics have been more mixed compared to other parts of Europe. Denmark visits have increased 1% although the last 3 quarters have been weak. Finland, the smallest of the Nordic countries in terms of UK visits, saw growth in Q2 and Q3, although the 12 month period is down overall. Norway s visits and spend both decreased in the latest 12 months, with steady decline across each quarter. After a slight decline during 215, Sweden recovered during the first quarter, back close to the highs seen in 214, however dropped off again in Q2 and Q3. 1% -4% -17% -2% % change in spend -2% -11% -17% -2% Denmark Finland Norway Sweden 1, 9 8 7 6 5 4 3 2 1 Inbound visits from Nordic markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months Denmark 529 255 724 34 Finland 21 16 256 13 Norway 52 31 689 41 Sweden 584 3 813 42 19

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 Eastern Europe Amongst the Eastern European markets, visits from Poland saw strong growth from 211, and the latest 12 month period sets a record at 1.8 million visits. from Romania also continue to grow rapidly, and the latest 12 month period set a new record at 829, visits. Czech Republic experienced growth throughout 215, and the latest 12 months are up 15%. Following a weaker Q4 215 and Q1 216, Hungary saw growth in Q2 and Q3, although visits across the latest rolling year are still down 11%. Meanwhile Russia continues the downward trend due to weaker visit numbers each quarter, although Q3 is stable. % change in visits 15% -11% 5% 34% -16% % change in spend 21% -16% -2% 13% -31% Czech Rep Hungary Poland Romania Russia 2, 1,8 1,6 1,4 1,2 1, 8 6 4 2 Inbound visits from Eastern Europe markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months Czech Rep 35 122 452 158 Hungary 263 59 322 69 Poland 1,419 292 1,814 414 Romania 594 221 829 284 Russia 113 87 153 113 2

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 English-speaking long-haul The USA, one of the UK s biggest inbound markets, saw strong growth in Q3, boosting the 12 month period by 6% to 3.4 million visits. from New Zealand were up in Q3, and the last year has seen growth of 14%. Australia visits were down for the latest quarter, and stable over the last 12 months. Canada visits were low throughout 214, but have since started to make a gradual recovery and the current 12 months are tracking 8% higher than previous, although still short of the 28 highs. % 8% 14% 6% 3% 15% 27% 1% Australia % change in visits % change in spend Canada New Zealand USA 4, 3,5 3, 2,5 2, 1,5 1, Inbound visits from English-speaking long-haul markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months Australia 79 849 1,9 1,12 Canada 643 55 775 64 New Zealand 181 172 221 234 5 USA 2,678 2,487 3,354 3,219 21

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 Advanced Asia Hong Kong visits are up due to strong Q2 and Q3, to record breaking visit numbers for the last 12 months. Japan visits have grown consistently this year, and are up 16% after a dip in recent years. Singapore visits are down slightly after peaking towards the end of 215. from South Korea have decreased each quarter of 216, after a strong performance in 215, meaning that visits are down 9%. As a smaller market for inbound tourism, Taiwan numbers can be more volatile and both visits and spend are down compared to the previous 12 months. 25% 2% Hong Kong % change in visits 16% -2% -9% -13% % change in spend 1% 13% 14% -21% Japan Singapore S. Korea Taiwan 3 25 Inbound visits from Advanced Asia markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months 2 Hong Kong 18 27 229 275 15 Japan 185 174 23 218 1 5 Singapore 136 227 194 335 South Korea 164 119 2 151 Taiwan* 38 43 46 58 *Sample size less than n=1 22

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 Emerging Asia from China decreased in 216 after a record breaking 215. Due to a strong Q4 215, the 12 month period is still up 4% for visits. India continues to generate high volumes of visits, however Q2 and Q3 decreased meaning that visits are currently tracking 5% lower for the last 12 months. from Malaysia continue to grow, driven by a strong Q2, although the latest 12 month period falls just short of the record set last quarter. Thailand is a smaller inbound market, and visit numbers are higher in the 12 months to Q3 216; however, spend has not matched the visits growth. % change in visits 4% 9% 26% -5% % change in spend 1% 32% -6% -1% China Malaysia Thailand India 5 45 4 35 3 25 2 15 1 5 Inbound visits from Emerging Asia markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months China 2 375 254 523 Malaysia 124 152 175 22 Thailand* 61 65 85 86 India 328 328 48 431 *Sample size less than n=1 23

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 The Gulf After strong growth in the first half of 216, Q3 visits dipped slightly for the UAE. Saudi Arabia visits continue to grow although are still short of the highs achieved mid 214. Qatar had a strong Q3 for visits, and the most recent 12 month period set a new record at 79, visits. Bahrain and Oman show an increase in visits, but spend remains down for Oman. Kuwait visits are down 4% in the latest year, with spend down across all quarters. % change in visits 6% -4% 35% 6% % change in spend 34% -35% -15% 16% 4% 9% -29% 2% Bahrain Kuwait Oman Qatar Saudi Arabia UAE 4 35 Inbound visits from Gulf markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months 3 25 2 15 1 5 Bahrain** 22 46 26 51 Kuwait 88 176 16 226 Oman* 31 31 37 41 Qatar 65 134 79 174 Saudi Arabia 119 283 149 367 UAE 282 436 355 542 *Sample size less than n=1 **Sample size less than n=5 24

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 35 3 Rest of Middle East & Africa Nigeria Q3 visits are up slightly, but visits have declined for the rest of the past 12 months, meaning visits have fallen overall 22% to 16,. South Africa experienced a decrease in visits throughout 216, meaning that visits for the last 12 months are down 9%. Israel experienced a strong Q3, pushing visit numbers up to a new record at 225, visits in the 12 months to September 216. After peaking in 214, visits from Egypt have plateaued over the past 12 months at 46,. Visit numbers from Turkey are up in Q3, contributing to a strong year to date and record breaking figures for the 12 month period at 27, and spend up 45%. Inbound visits from Middle East and Africa markets, latest rolling 12 months total (Jan Sept 16) % change in visits % 19% -22% -9% % change in spend -15% -13% -21% -9% Rolling 12 months 16% 45% Egypt Israel Nigeria S. Africa Turkey 25 2 15 1 5 Egypt* 32 46 46 72 Israel 164 14 225 19 Nigeria 79 14 16 181 South Africa 142 144 199 22 Turkey 151 169 27 25 *Sample size less than n=1 25

Q3 28 Q1 29 Q3 29 Q1 21 Q3 21 Q1 211 Q3 211 Q1 212 Q3 212 Q1 213 Q3 213 Q1 214 Q3 214 Q1 215 Q3 215 Q1 216 Q3 216 Latin America Brazil s decline in visits continues, with visits at a low throughout 216 although spend for the last 12 months is up, boosted by a stronger Q4 215 and Q3 216. Argentina, though a smaller inbound market for the UK, experienced growth in visits throughout Q2 and Q3, and the 12 months to September 216 set a visit record of 136,. Mexico visits have grown when looking at the long term trend, however have plateaued during 216, up just 2% on the previous 12 months. % change in visits 9% -31% 2% % change in spend 3% 11% -22% Argentina Brazil Mexico 35 3 Inbound visits from Latin American markets, latest rolling 12 months total (Jan Sept 16) Rolling 12 months 25 2 15 1 Argentina 115 74 136 92 Brazil 143 16 29 236 Mexico 86 48 15 59 5 *Sample size less than n=1 26

Definitions & Learn more It is possible to find much more detail about all of VisitBritain s priority markets, including the latest quarterly data from the International Passenger Survey, by exploring the Insights & Statistics pages of our website. In addition to being able to manipulate data through a series of visualisations our Market and Trade Profiles provide a comprehensive summary of each market including trends, attitudes and characteristics. The data source for all charts and tables is the International Passenger Survey, conducted by the Office for National Statistics. Definitions VFR - Visiting Friends and Relatives Miscellaneous visits - includes those for short term study, to attend sports events, for personal shopping, health or religious purposes, accompanying others and many more Visit - all departing visits from overseas residents (including those who may be UK nationals but live elsewhere, excluding other nationals who have been in the UK for 12 months or longer) - the amount visitors report spending in the UK during their stay 27

Inbound Tourism Trends Quarterly January 217 Footer Tuesday, January 28