ARG Ford Parts Formatter Introducing the ARG DEALERLINE Product Release 5081 Release

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Release Bulletin 5607 New King Street Troy, MI 48098 ARG Ford Parts Formatter Introducing the ARG DEALERLINE Product Release 5081 Release Ford Parts Formatter Overview...1 Price Maintenance...2 Figure 1. Price Maintenance Menu...2 Cross Reference Parts...3 Expert Service Pricing...3 Body Shop...3 Getting Assistance...4 ARG Customer Support Center...4 Locating Additional Documentation...4 B16764 1 of 5 January 2006 *248520*

Ford Parts Formatter Overview Included in Product Release 5081, is the enhanced Parts Formatter program for Ford Retailers. The Parts Formatter program will now accommodate multiple Ford part number formats (within the same part number character length). All Parts and Service application functions, including Body Shop and Expert Service Pricing (ESP) that utilize Ford part numbers display the correct formatted part. When a Ford part number is entered on any screen with or without slashes, or with any special characters, the part number will be unformatted (behind the scenes). The system will first look in Parts Inventory (PIMAST) to find a matching unformatted part number. If a match is found in Parts Inventory (PIMAST), the system displays the formatted part number. If a match is not found in Parts Inventory (PIMAST), the system will look in the Manufacturer file for a matching unformatted part number. o o If a match is found in the Manufacturer file, the matching formatted part number displays. If a match is not found in the Manufacturer file, the part number will be accepted exactly as it was entered. Included in this document is information about changes to the Parts Price Update procedure, Cross Reference Parts, Body Shop, and Expert Service Pricing (ESP). January 2006 2 of 5

Price Maintenance To display the Price Maintenance Menu (PIM08), begin at the Parts Main Menu (PIMAIN). Type 8, Price Maintenance Menu and press Enter. Figure 1. Price Maintenance Menu Option 1, Update Manufacturer Master (decentralized environments only) and option 2, Apply Manufacturer Master needs to be processed only one time, rather than twice. Note: With this release, it is no longer necessary to run the Parts Price update two times in order to see the cross reference between Ford and Motorcraft. All parts are processed during the Parts Price update. Option 4, Work With Manufacturer Master displays the correct Ford part number format after selecting Add, Change, Delete or Display.

Cross Reference Parts Option 9, Maintain Ford Primary Control on the PARTSLINE Setup Menu (PIIM01), is still used to control which part number is the primary part number on the Parts Inquiry screen and within the Ford Cross Reference window. To display the primary part number, type F, Ford Cross Reference at the * field next to the part number. Expert Service Pricing Expert Service Pricing (ESP) was modified to accept multiple character formatting, retain the correct formatted part and display it on the ESP Labor/Parts Estimate Summary screens (SV701701) and on the ESP/Body Shop Parts List screen (SV1230201). Body Shop Ford part numbers display correctly on the ESP/Body Shop Parts Listing screen (SV123201).

Getting Assistance ARG Customer Support Center To get help contact the ARG Customer Support Center, weekdays 7 a.m. to 9 p.m. and Saturday 9 a.m. to 9 p.m. (EST). 1-800-633-6323 Locating Additional Documentation Additional documentation is available from the following sources: The PARTSLINE User Manual available on the Automotive Retail Group DealerSuite Web page. The Dealer Download Center on the ADP DealerSuite Web site. To access ADP publications on DealerSuite.com: 1. Launch your Internet browser. 2. At the Address bar type http://www.dealersuite.com/arg and press Enter. The Automotive Retail Group DealerSuite Web page displays. 3. Under the DOWNLOADS heading in the far right pane, click Dealer Download Center. The Dealer Download Center Web page displays with links to documentation.