Good for pets. Good for business. Owners Manual Model # CGS-95 REVISION

Good for pets. Good for business. Owners Manual Model # CGS-95 REVISION 03

TABLE OF CONTENTS Setup & Installation 1 Mixing Shampoo & Other Products 2 Dilution Ratios Quick Reference Dilution Ratio Chart Operation of Unit 3 Mixing the Shampoo Applying the Shampoo Using Second Solution Two Gun Operation Maintenance 5 Accessories 7 Dual Gun Kit Mounting Hardware Kit Custom Installation 8 Adjusting Tubing Length Adding Second Gun Troubleshooting 9 Replacement Parts 10 Warranty Information 12 Basic Service Plan Terms & Conditions 13 www.primabathing.com 1-866-889-0877

SETUP & INSTALLATION The PRIMA Bathing System comes ready to use out of the box. There is no installation necessary. Consult mixing shampoo and operation sections of this manual to learn how to use. The PRIMA Bathing System can be placed just about anywhere. It is recommended that it be located near the bathing station for ease of filling the tank. The PRIMA Bathing System can be used in any 115v outlet, but it is recommended to be plugged into a GFI outlet for safety considerations. TECHNICAL SPECIFICATIONS: Height: 18" Width: 24" Depth: 14" Voltage: 115v 1.5 amp If you need advise or technical assistance please call us at 1-866-889-0877 01

MIXING SHAMPOO NEW COPY AND CHARTS TO COME FROM JOHN. 02

OPERATION CONTROL PANEL Once you have your PRIMA plugged in and filled with water and shampoo, you will be ready to begin using it. (Refer to the mixing shampoo section, PAGE 2, to help figure out the dilution ratio and how to achieve it.) Remember that with the PRIMA Bathing System, you will be able to increase your dilution ratios. Experiment with your dilution ratios to achieve the desired results. Once warm water and shampoo have been added, thoroughly mix the shampoo solution by replacing the lid, turning the OUT valve to MIX SHAMPOO, the IN valve to MAIN TANK, and the on/off switch to ON. See fig 1. Fig 1 WARNING To avoid solution splashing out of the tank when the lid is off, do not turn the machine on with the OUT valve set at MIX SHAMPOO. Avoid contact with eyes. Always have lid on securely before mixing your shampoo solution. Fig 2 Let solution mix for three to five minutes before turning the OUT valve to the APPLY SHAMPOO position. See fig 2. The pump will not turn on until the trigger on the gun is opened. Hold the spray nozzle about 2-3 inches off the coat of the animal to maximize the effectiveness of the unit. See fig 3. The soap will foam when it is released from the gun and the pressure will push it directly to the skin of the animal lifting away dead skin cells, dirt and loose hair. Fig 3 The PRIMA Bathing System also allows you to spray under the belly and between the toes easily. Gently lather coat and rinse. 03

USING MORE THAN ONE SHAMPOO If you typically use more than one shampoo a day, you can easily switch between solutions with the PRIMA Bathing System. Mix the second solution you wish to apply in a seperate container. (Old shampoo bottles work perfectly for this.) Remove the secondary pickup line from the back of the tank (the one with the red attachment and strainer), drop the line into the bottle and switch the IN valve to the AUX TANK position. Make sure the OUT valve is in the APPLY SHAMPOO position before clearing the line of the existing shampoo. See fig 4. Fig 4 Turn IN valve to AUX TANK You are now ready to apply a different solution. This method may also be used to apply disinfectants to cages, trays, floors, bathing areas, and any other needed area. WARNING Do not place the OUT valve to the MIX SHAMPOO position and the IN valve to the AUX TANK postion at the same time. This will mix your secondary solution with the solution in the tank. Lock ON Lock OFF The secondary pickup line has a check valve and strainer attached to the end of the tube. The strainer keeps large particles from entering the pump. This will need to be cleaned as needed. The check valve closes when the pump stops in order to keep the fluid from running out the end of the tube. There is also a suction strainer on the inside of the tank that needs to be cleaned as needed. A good time to do this is before you fill the tank with water and shampoo. Fig 5 SPRAY GUN The spray gun used on this unit is lightweight and has a trigger lock on it. Squeeze the gun and push the lock forward of the gray flip lock to lock the trigger into the open position. To release the lock, simply pull back on the flip lock. See fig 5. DUAL GUN OPERATION (See page 7) The dual gun option allows you to spray from two stations at the same time without loosing any pressure. Included in the dual gun kit (See page 7) are new nozzles. It is necessary to replace the brown nozzle on the gun with the red nozzle in the kit for normal operation with two guns. To change the nozzle unscrew the nozzle cap at the spray end of the gun, replace nozzle and tighten. See fig 6. Fig 6 NOZZLE WITH CAP OFF 04

MAINTENANCE In order to keep your PRIMA Bathing System running for years to come there are some maintenance steps that will need to be performed at regular intervals. THE FILTRATION SYSTEM The PRIMA Bathing System now features an easy-clean double filtration system. There are 2 filters on the system. One located internally inside the tank, and the secnd located behind the lid on the top of the tank. The second filter has a clear cap that allows you to see when the filter is clogged. The filters should be checked and cleaned on a regular basis. We recommend checking and cleaning both filters each time you fill the tank with water. To clean the filters, follow the simple steps below. CLEANING THE FILTERS Remove lid and pull the internal filter out through the top. Wipe the surface of the filter to remove hair and dirt. Place the filter back into the tank. Clean the external filter located behind the lid. Turn the filter till the clear cap is facing up. IMPORTANT! Unscrew the clear cap and remove the filter screen. Run the filter under a faucet to remove the hair and dirt. Return the filter to its filter seat and screw on the clear cap. Turn the external filter back to its original position. 1. 2. 3. Keeping your lid on your PRIMA Bathing System will help keep dirt and hair out of the filters. Clean the filters everytime you change the water in the system. To protect your PRIMA Bathing System avoid placing it directly on the floor. The disinfectants used in cleaning are extremely corrosive and may damage and corrode your PRIMA Bathing System. To avoid excess damage, place your system on a counter, 2 x 4 s, milk crates or a cooler. 05

MAINTENANCE cont. ADDITIONAL MAINTENANCE 1. Occasionally rinse the main tank our with clean water to clear shampoo buildup and hair. With the tank empty, place it in a tub or convenient rinsing tank. Remove the drain plug from the bottom side of the tank. Spray clean water inside the tank and let it drain out, rinsing away any hair and dirt. 2. At the end of the day, shut the power switch off and relieve the pressure on the system by depressing the trigger on the gun. 3. If you are having operational problems, consult the TROUBLESHOOTING (see page 9) section of this manual. 06

ACCESSORIES DUAL GUN KIT PART #50-0100 The dual gun kit allows you to add an extra bathing station to your existing PRIMA Bathing System without compromising pressure. This kit includes mounting hardware, a trigger spray gun, 20 ft. of tubing, 2 spray nozzles, curly spring tube, and necessary tube connector fittings. MOUNTING HARDWARE KIT PART #50-0104 The mounting hardware kit gives you more hardware for larger installations. This kit includes tubing hangers, connector hangers, panel ceiling hooks, sheetrock screws, and zip-ties. 07

CUSTOM INSTALLATION The PRIMA Bathing System comes ready to use out of the box. There is no installation necessary. Consult mixing shampoo and operation sections for this manual to learn how to use your PRIMA. TO LENGTHEN THE TUBING THAT IS ON THE UNIT IS QUITE SIMPLE. FOLLOW THESE SIMPLE STEPS LISTED BELOW. 1. Unscrew the fitting on the gun that is holding the tubing. See fig 7. 2. Remove the tubing from the fitting on the gun. 3. Locate 30 ft. length of tubing in the accessories box. 4. Attach the 30 ft. length of tubing to the end of the tubing that was removed from the gun. (There is a grey connector on the end that will fit onto the other piece of tubing.) See fig 8 & 8A. 5. Cut the tubing to desired length. 6. Insert the tubing into fitting on gun. See fig 9. 7. Tighten down the fitting. Fig 8 To insert tube into fitting Fig 7 Loosen nut on gun TO ADD THE DUAL GUN KIT TO YOUR SYSTEM FOLLOW THE STEPS BELOW. 1. Follow steps 1-5 as meantioned above. 2. Take spring tube out of the box that has the tee on it and insert the tubing into one side of the tee. 3. Cut another piece of tubing to desired length and insert into opposite side of the tee. 4. Insert other side of tubing into the curly spring tube included with the unit. 5. Insert curly spring tube into the fitting on the gun. 6. Tighten fitting. 7. Fasten the tubing and curly spring tubes securely to the wall or ceiling using the hardware supplied. SEE FOLLOWING DIAGRAMS TO THE RIGHT FOR MORE INFORMATION. Please call (866) 889-0877 for help or advise on installation of the dual gun kit. Fig 9 Insert tube into gun Fig 8A To remove tube from fitting 08

TROUBLESHOOTING PROBLEM: Pump sounds funny. Low or lossing pressure. Low pressure. PROBLEM: Pump cycling on & off when gun is off. PROBLEM: Squeeze trigger and nothing comes out. PROBLEM: Pump will not turn on. No pressure. Leaking Water. SOLUTIONS: Clean the filter see the MAINTENANCE (See page 5) section of this manual. When completed, make sure the filter is resting on the bottom of the tank. Do not run your PRIMA Bathing System without the filter. Re-prime the pump: 1. Make sure the IN valve is pointing towards MAIN TANK. 2. Put the lid on tank. 3. Turn the OUT valve to the MIX SHAMPOO position. 4. Mix shampoo for 2-3 minutes. SOLUTIONS: 1. Check tank for fluid level make sure there is enough fluid in tank. Pump will run continuously if run dry. 2. Make sure on/off switch is turned off before you leave for the day. 3. There may be some hair stuck inside the pump and will need to be flushed out by removing the nozzle from the gun and spraying the solution into the tub for several minutes. This should allow enough water to flow through the pump and remove any debris stuck inside. If the system is run out of fluid, the pump will not turn itself off, you must turn the switch off manually. SOLUTIONS: Clean nozzle/lines, following these steps: 1. Remove nozzle from end of gun. 2. Squeeze the trigger to flush out the lines. 3. Inspect nozzle carefully and remove any foreign debris. 4. Replace nozzle. SOLUTIONS: Check electrical connections, following these steps: 1. Make sure unit is plugged into wall. 2. Check the circuit breaker panel. 3. Make sure the ON/OFF switch is in the ON position. 4. If unit is leaking water, unplug from wall and contact PRIMA Bathing Systems. 09

REPLACEMENT PARTS (PART NUMBERS) LID: # 51-0002 CURLY SPRING TUBE: # 57-0106 TRIGGER SPRAY GUN: # 59-0002 REPLACEMENT TUBING: # 57-0100 Sold by the foot. PANEL CEILING HOOKS: # 55-0006 Clips onto the metal stringers of panel ceilings. 10

REPLACEMENT PARTS cont. STRAIGHT TUBE CONNECTOR: # 57-0107 DRAIN FITTING: # 57-0200 90 TUBE CONNECTOR: # 57-0104 DRAIN CAP: # 57-0201 TUBE TEE CONNECTOR: # 57-0110 DRAIN CAP WASHER: # 57-0202 PRIMA MEASURING CUP: # 50-5009 (2 cup) SMALL TUBING HANGER: # 55-0002 BROWN PRIMA NOZZLE: # 59-5002 PANEL CEILING CLIPS: # 55-0004 Clips onto the metal stringers of panel ceilings. FITTING HANGER: # 55-0005 For tubing fittings. 11

WARRANTY INFORMATION LIMITED NEW PRODUCT WARRANTY Falkenberg, Inc. warrants the PRIMA Bathing System to be free from material and workmanship defects (under normal use and service) for a period of one year from the date of manufacture. The limited warranty will not apply to systems that were improperly installed, misapplied or incompatible with components not manufactured by Falkenberg, Inc. System failure due to foreign debris is not covered under the terms of this limited warranty. All returns are to be shipped with charges prepaid. Package all returns carefully. Falkenberg, Inc. will not be responsible for freight damage incurred during shipping. To obtain warranty, the purchaser must complete and return the Warranty Registration Card shipped with the product. Alleged defects must be reported to the manufacturer within the one year warranty period and must be verified by the manufacturer. Before an item can be returned to Falkenberg, Inc. for warranty consideration, prior approval must be received from our service department. Call 1-866-889-0877 for information. Falkenberg, Inc. will, at our option, repair or replace any part covered by this warranty which is defective, malfunctions or otherwise fails under normal use during the term of this warranty. This warranty does not cover: Defects or malfunctions resulting from: accidents, abuse, modifications, alterations, misuse, and improper installation and/or servicing. Freeze damage or chemical deterioration. Unit altered to operate per specifications other than those of manufacturer. Normal maintenance services such as: adjustments or cleaning. Replacement of normal maintenance items such as: o-rings, couplers, filters, nozzles, and wear parts in pump. Field labor charges in connection with adjustments, disassembly, or reassembly. Transportation charges incurred in the replacement or repair of defective parts. Falkenberg, Inc. obligation under this warranty policy is limited to the repair or replacement of the PRIMA Bathing System. Systems found not defective (under the terms of this warranty) are subject to charges to be paid by the returnee for the testing and packaging of the unit. Falkenberg, Inc. does not authorize any other party to make any representation or promise on behalf of Falkenberg, Inc. or to modify the terms, conditions, or limitations of this warranty in any way. Falkenberg, Inc. will not be responsible for any other expenses, losses or inconvenience which the purchaser may sustain as a result of the purchase, use, malfunction or defective condition of our products. This warranty is in lieu of all other warranties, expressed or implied, and of any other obligations or liability on our part. Warranted products must be returned to the manufacturer for their inspection. If the defective part is covered under warranty, a credit memo will be issued. Falkenberg, Inc. will only accept prepaid shipments. CAUTION: Read Operator's Guide before operating your PRIMA system. Read and understand soap or chemical labels before using. Observe all cautions. Inspect hoses and connections before using. Do not operate sprayer if there are leaks in the hose or parts. Temperature of spraying solution must not exceed 130F. Protect the hose from sharp objects. Do not use sprayer if hose is damaged. Do not spray near electrical components of the PRIMA or near open switches and fixtures on buildings or other equipment. 12

BASIC SERVICE PLAN TERMS & CONDITIONS This service plan is between Falkenberg, Inc. and the purchaser. Coverage provided by this service plan is described in these Terms and Conditions and will begin on the start date. Obligations of the service contract provider under this service plan are backed by the full faith and credit of the service contract provider. This service plan is not an insurance policy. 1. What is/is not covered: During the term of this service plan, Falkenberg, Inc. will either: A. Pay for factory authorized parts and labor necessary to restore your PRIMA bathing system to operating condition. Replacement is limited to the product s essential function, a component that is missing or broken, renders the product non-operational. Examples include, but are not limited to, component parts such as: motors, pumps, valves, tubing, guns, fittings, and nozzles. B. If Falkenberg, Inc. determines that repair of the covered product is not appropriate, or if Falkenberg, Inc. is unable to repair the covered product due to the unavailability of parts, Falkenberg, Inc. will provide you with a replacement PRIMA Bathing System. C. During the term of this service plan, Falkenberg, Inc. will replace your covered product if it fails due to mechanical or material defects when used in accordance with the manufacturer s directions. To obtain a replacement, call 1-866-889-0877. Falkenberg, Inc. will arrange to deliver a replacement to you and pick up the failed product. Put your failed product in the shipping carton and return to Falkenberg, Inc. After Falkenberg, Inc. has inspected the product to endure it needs replacing, we will ship you the replacement at no charge. Falkenberg, Inc. obligations on the original failed product will then be complete. A new service plan may be purchased to cover the replacement product at warranty expiration by calling 1-866-889-0877. 2. How to obtain service: Service under this service plan for all covered products must be performed by Falkenberg, Inc. To arrange service on your product, call Falkenberg, Inc. at 1-866-889-0877. A. Service will be provided during the normal business hours and workweek of Falkenberg, Inc. B. Service will be performed on a first come first served basis. C. You may request a loaner unit to use while your unit is being serviced. There are a limited number of loaner units and will be issued on a first come first serve basis. To obtain a loaner unit, a security deposit is required before shipping can occur. Call 1-866-889-0877 to request a loaner unit. Once service has been performed on your unit, Falkenberg, Inc. will ship you back your original unit. Once you have received the unit, place your loaner unit in the shipping carton and notify Falkenberg, Inc. to arrange pick up of loaner unit. Once Falkenberg, Inc. has received the loaner unit an inspection will occur to ensure all parts are functioning properly. When functionality of loaner unit has been confirmed, the security deposit will then be reimbursed. If there is damage to the unit, missing parts, or broken parts to the loaner unit, Falkenberg, Inc. will use the security deposit towards the cost of the repairs. 13

BASIC SERVICE PLAN TERMS & CONDITIONS cont. 3. Limitations of coverage/liability: A. To keep this service plan in force during its term, you agree to full cooperation with Falkenberg, Inc., our technicians and service personnel, during the diagnosis and repair of the covered product. You agree to provide Falkenberg, Inc. with the proof of the date of purchase, brand, model and serial number of any covered product for contract coverage verification prior to any service being scheduled under this service plan. You further agree to protect the products covered by this service plan from damage and to comply with any instructions included in the owners manual of the product. B. Falkenberg, Inc. is not and shall never be liable for repair, replacement, credit or refund for any product caused by defects that existed prior to the purchase of this service plan, or for any loss, injury or damage including, but not limited to, incidental or consequential damages, because of any delay in providing service, repair, replacement, credit or refund under this service plan. 4. Exclusions from coverage: A. Normal maintenance and cleaning as described in the instruction manual included with the unit. B. Product damage caused by accident, misuse, theft, riot, strikes, fire, flood, infestation, environmental damage, accidental or intentional interruption of electrical power, inadequate electrical power, plumbing, water lines connected to the product, but not internal to it, war, terrorist attacks, acts of God or use by you of a non-factory authorized parts or use of the product not authorized by Falkenberg, Inc. C. Product damage incurred while moving the product to another location or reinstalling it after it has been moved. D. Removing or reinstalling of a product not installed in accordance with its installation instructions. E. Finish defects, dents, scratches, peeling, rusting, corrosion, or component failure resulting from rust or corrosion on any product. F. Reimbursement of shampoo or chemical loss due to the mechanical failure, misuse, or negligent use of this product. G. Repair or replacement of any product with removed or altered serial numbers. 5. Transfer of Ownership/Extension of Coverage: A. You may transfer your service plan protection if ownership of the product is transferred. To transfer coverage, send written notice to Falkenberg, Inc. at the address in paragraph 6 below and enclose a check for $25.00 to cover your processing and administration. The written notice must include your service plan length of time, the product serial number, company name, name, address, city, state, zip code, and telephone number of the current owner of the product as well as the new owner of the product. 14

BASIC SERVICE PLAN TERMS & CONDITIONS cont. 6. Renewals and Terminations: A. Falkenberg, Inc. does not renew service plans. New service plans are issued to replace old service plans as they expire. Falkenberg, Inc. is not obligated to offer a new service plan when your current plan expires. Basic service plans are not available for products over 10 year old. To purchase a new service plan, please contact Falkenberg, Inc. at 1-866-889-0877 or send written contact information and request service plan application from: Falkenberg, Inc. PO Box 2920 Clackamas, OR 97015 B. Falkenberg, Inc. may terminate this service plan for reasons including, but not limited to, nonpayment, misuse of the product or unauthorized modifications to the product. In the event of a termination (except for nonpayment, material misrepresentation by you or a substantial breach of duties by you relating to the covered product or its use) Falkenberg, Inc. will mail to your last known address a notice stating the effective date of termination and the reason for the termination, at least 30 days prior to the termination. 7. Governing Law: Unless otherwise governed by applicable state law in the state where the product is located, this contract will be interpreted and enforced according to the laws of the State of Oregon. Falkenberg, Inc. is the obligator of this service plan. 15

Good for pets. Good for business. Manufactured by Falkenberg, Inc. Experts in high performance spraying equipment since 1971.