Service & Support Across The nation Inkjet Multi-Function Inkjet Multi-Function Printers olour Colour & Monochrome & Monochrome Laser Printers / MFC P-Touch Labellers Fax Typewriters
2 Brother Authorised Service Centres HEADQUARTER Brother Customer Service (HQ) T1-5, 5th Floor, Tower 1, Jaya 33, No.3, Jalan Semangat, Seksyen 13, 46100 Petaling Jaya, Mon Fri: 8.30am 5.30pm Sat: 8.30am 1.00pm Collection Centres Klang Valley 1 Utama Lot S305, 2nd Floor,1 Utama Shopping Centre, 50, Jalan Bandar Utama, 47800 Petaling Jaya, Tel: 03-7725 2626 Tropicana City Mall L1-33A, 1st Floor, Tropicana City Mall, No 3, Jalan SS20/27, 47400 Petaling Jaya, Tel: 03-7728 3359 KLCC Lot 345, Level 3, SURIA KLCC, Kuala Lumpur City Centre, 50088 Kuala Lumpur. Tel: 03-2330 2616 Mid Valley Megamall Unit LG-058, Lower Ground Floor, Mid Valley Megamall, 58000 Kuala Lumpur. Tel: 03-2287 4804 Lot AT-1 Lower Ground Floor, Mid Valley Megamall, Mid Valley City, Lingkaran Syed Putra, 59100 Kuala Lumpur Malaysia. Tel: 03-2282 2860 / 2897 Fax: 03-2282 2360 Sogo 5th Floor, Kompleks Pernas Sogo, No. 190, Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur. Tel: 03-2693 2626 The Summit LG (A)-(F), LG(M)-(O), Lower Ground Floor, The Summit Subang USJ, Persiaran Kewajipan USJ 1, 47600 UEP Subang Jaya, Tel: 03-8023 2607 Berjaya Times Square 01-52, 1st Floor, Berjaya Times Square, No.1, Jalan Imbi, 55100 Kuala Lumpur. Tel: 03-2142 0136 09-19, 9th Floor, Berjaya Times Square, No. 1, Jalan Imbi, 55100 Kuala Lumpur. Tel: 03-2141 6232 Fax: 03-2141 6202 Please log on to www.brother.com.my for updated service centre list.
Fax 3 Customer Care Line: 03-7884 9999 PAVILION CITTA MALL Lot 5.24.04 Level 5, Pavilion Kuala Lumpur, No. 168 Jalan Bukit Bintang, 55100 Kuala Lumpur. Tel: 03-2142 3735 / 736 Fax: 03-2142 3724 Plaza Low Yat Lot. 4.20, 4th Floor, Plaza Low Yat, Off Jalan Bukit Bintang, 55100 Kuala Lumpur. Tel: 03-2141 2942 1 MONT KIARA 1 Mont Kiara Shopping Center, Level 2, Lot 07-08, No. 1 Jalan Kiara, Mont Kiara 50480 Kuala Lumpur. Tel: 03-62036380 IKANO Lot S-32 to S-38, CITTA Mall, No.1 Jalan PJU 1A/48, PJU 1A, Ara Damansara, 47301 Petaling Jaya, Cheras Excel-Garrison Services 201, Jalan Sarjana, Taman Connaught, Cheras, 56000 Kuala Lumpur. Tel: 03-9130 7622 Kepong Ying Hong Electrical (M) Sdn Bhd No.56 & 58, Persiaran Mergastua, (Jalan 56), Kepong Baru, 52100 Kuala Lumpur. Tel: 03-6274 5476 Sg Way & Old Klang Road Unit F3 1st Floor IKANO Power Center, No. 2 Jalan PJU 7/2 Mutiara Damansara, 47800 Petaling Jaya, Tel: 03-7718 5201 / 5202 Fax: 03-7718 5222 / 7718 5323 Eng Hin Electrical Sdn Bhd No.4 & 5, 16KM, Federal Highway, Jalan Klang, 47300 Petaling Jaya, Tel: 03-7875 6527, 03-7875 7545 SUNWAY PYRAMID LG2.140 Lower Ground Two, Sunway Pyramid Shopping Centre, No. 3, Jalan PJS 11/15, Bandar Sunway, 46150 Petaling Jaya, Tel:03-5622 1300 / 303 Fax: 03-5622 1306 Inkjet Multi-Function Inkjet Multi-Function Printers Colour & Monochrome Laser Printers olour & Monochrome/ MFC P-Touch P-Touch Labellers Fax Typewriters
4 Brother Authorised Service Centres Klang Bukit Tinggi Shopping Centre Bukit Tinggi Shopping Centre, 42, 1st Floor AEON Bukit Tinggi Shopping Centre, No. 1, Persiaran Batu Nilam 1/KS6, Bandar Bukit Tinggi 2, 41200 Klang, Selangor Darul Ehsan Tel: 03-3326 2630 / 2631, 03-3326 2627 Shah Alam Melaka Teleshop 1st Floor, Electrical Department, Jaya Jusco, Ayer Keroh, Melaka. Tel: 06-231 1889 Beyond-Com Marketing No. 16, Jalan Merdeka, Taman Melaka Raya, 75000 Melaka. Tel: 06-281 2800 Fax: 06-283 1690 Eight Twelve Trading Sdn Bhd No.25, Jalan Jenderam, Section 28/22, Taman Alam Megah, 40000 Shah Alam, Tel: 03-5191 1388 PENANG QUEENSBAY MALL Lot 2F-86 South Zone, Queensbay Mall, No 100, Persiaran Bayan Indah, 11900 Bayan Lepas, Penang Tel: 04-630 8210 Fax: 04-641 1809 Teleshop 2nd Floor, Multimedia Department, Aeon Bandaraya Melaka, 75400 Melaka. Tel: 06-231 1889 NEGERI SEMBILAN Seremban Nagaprise Sdn Bhd No. 3175, Jalan Tok Ungku, 70100 Seremban, Negeri Sembilan. Tel: 06-632 0575 Fax: 06-632 6575 Please log on to www.brother.com.my for updated service centre list.
Fax 5 Customer Care Line: 03-7884 9999 Kuala Lumpur LSN Lings Service Network (M) Sdn Bhd No. 24 Jalan Damai Perdana 1/8C, Bandar Damai Perdana, Cheras, 56000 Kuala Lumpur. Tel: 03-9102 5766 Fax: 03-9102 5768 Actscom Sdn Bhd 15, Ground Floor, Jalan Jeloh 3, Off Jalan Bukit, 43000 Kajang, Tel: 03-8733 5930 Fax: 03-8733 5926 PENANG EIS Services (M) Sdn Bhd 34, Jalan 2/101C, Cheras Business Centre, 56100 Kuala Lumpur. Tel: 03-9130 9900 Fax: 03-9130 8900 EIS Services (M) Sdn Bhd No. 1-2-10, Krystal Point Corporate Park II, Lebuh Bukit Kecil 6, 11900 Penang. Tel: 04-641 3900 Fax: 04-641 3900 SELANGOR 1, Jalan TP6, Sime UEP Industrial Park, 47600 Subang Jaya, Tel: 03-8026 6226 Fax: 03-8024 5100 Wisma PERKESO Pulau Pinang, Level 5 (left), Block B, No. 269 Jalan Burma, 10538 Georgetown, Pulau Pinang Tel: 04-227 5711 Fax: 04-227 5719 MYSystem Services No. 12A-1, Jalan Putra Mahkota 7/6A, Putra Heights, 47650 Subang Jaya, Tel/ Fax: 03-5192 2629 Yess Communications Sdn Bhd GF-25, IOI Business Park, Bandar Puchong Jaya Selatan, 47100 Puchong, Tel: 03-8076 3636 Fax: 03-8076 1616 Shingyo Enterprise No. 735, Main Road, Sungai Bakap, 14200 Sungai Jawi, Penang. Tel: 04-582 2026 Discovery Info Center 35, Leboh Kurau 5, Taman Chai Leng, 13700 Prai, Penang. Tel: 04-397 7767 Fax: 04-397 7757 WMV Computer & Services Ground Floor, GC62 Block D, Kelana Square, 17 Jalan SS7/26, 47301 Petaling Jaya, Tel: 03-7880 0980 Fax: 03-7803 9980 Intradeco Sdn Bhd 15-1-25, Bayan Point, Medan Kampung Relau, Bayan Lepas, 11900 Penang. Tel: 04-6457 394 Fax: 04-644 0480 Inkjet Multi-Function Inkjet Multi-Function Printers Colour & Monochrome Laser Printers olour & Monochrome/ MFC P-Touch P-Touch Labellers Fax Typewriters
6 Brother Authorised Service Centres KEDAH RNK Jaya Trading No. 84, Bandar Darulaman Jaya, 06000 Jitra, Kedah. Tel: 04-917 7603 Fax: 04-917 7603 Grand Frontier Technology (Kedah) Sdn Bhd Plot 1-02, 1-03, Plaza Putra, Jalan Putra, 05100 Alor Setar, Kedah. Tel: 04-734 1895, 04-734 3268 Fax: 734 3268 Perfectsoft Computer Sdn Bhd No. 3, Taman Seroja, Jalan Kisap, 07000 Pulau Langkawi, Kedah. Tel/Fax: 04-966 3500 Perlis More I.T. Sdn Bhd No.31 & 33, Ground Floor, Jalan Jubli Perak, 01000 Kangar, Perlis. Tel: 04-9777 222 Fax: 04-9773 758 Phang Enterprise 714, Lorong Kemuning 15, Taman Kemuning, Bukit Kulim, 09000 Kedah. Tel: 04-495 8771 Fax: 04-495 8771 Perak 56, Jalan Medan Ipoh 1E, Medan Ipoh Bistari 31400 Ipoh, Perak. Tel: 05-548 1171 Fax: 05-546 6818 RNK Jaya Trading G32 Ground Floor, Jitra Mall Complex, Pekan Jitra 3, 06000 Jitra, Kedah. Tel: 04-916 3800 Fax: 04-916 3800 Juara ICT Sdn Bhd B-2-7, Greentown Square, Jalan Dato Seri Ahmad Said, Ipoh, Perak. Tel: 05-253 9330 Fax: 05-254 0443 RNK Jaya Trading 45, 2nd Floor, Central Square, 08000 Sg Petani, Kedah. Tel: 04-916 3800 Fax: 04-916 3800 Sykt. Mesin Jahit Hup Huat 188-190, Jalan Pasir Puteh, 31650 Ipoh, Perak. Tel: 05-241 4441 Fax: 05-255 8713 QSD Computer Distribution Sdn Bhd No. 136A, Jalan Masjid, Taman Pekan Baru, 08000 Sungai Petani, Kedah. Tel: 04-424 4228 Fax: 04-423 5228 EIS Services (M) Sdn Bhd No. 231, Jalan Pasir Putih, 31600 Ipoh, Perak. Tel: 05-255 1434 Fax: 05-255 1434 Please log on to www.brother.com.my for updated service centre list.
Fax 7 Customer Care Line: 03-7884 9999 Biosys Solution Sdn Bhd 111, Jalan Denai Intan, Bandar Baru, 36000 Teluk Intan, Perak. Tel: 05-623 6303 Fax: 05-622 3525 Ace Service Networks 12A, Jalan Utama 44, Mutiara Square, Mutiara Rini, 81300 Skudai, Johor. Tel / Fax: 07-559 9553 Biosys Solution Sdn Bhd 53 (GF), Taman Medah Sejahtera, Jalan Lumut, 32000 Setiawan, Perak. Tel: 05-692 5525 Fusion Sale & Services 36, Jalan Ros Merah 2/12, Taman Johor Jaya, 81100 Johor Bahru, Johor. Tel: 07-353 9924 Fax: 07-357 4478 JOHOR New Century Tech Sdn Bhd 48, Jalan Kebudayaan 6, Taman Universiti, 81300 Skudai, Johor. Tel: 07-520 2525 Fax: 07-521 1449 Perniagaan Mesin Jahit Li No.40, Jalan Perlaluan Besi 3, Taman Sri Putri, 81300 Skudai, Johor Bahru, Johor. Tel: 07-556 5133 / 558 2070 Fax: 07-556 9252 17, Jln Sri Plentong 3, Tmn Perindustrian Sri Plentong, 81750 Masai, Johor Bharu. Tel: 07-388 2339 Fax: 07-388 5411 Vykon Technology 13, Jalan Kundang 2, Taman Bukit Pasir, 83000 Batu Pahat, Johor. Tel: 07-438 0012 Fax: 07-438 0012 No.26, Jalan Gunung Lambak 1, Taman Gunung Lambak, 86000 Kluang, Johor. Tel: 07-773 3770 Fax: 07-771 4576 Poh Lee Sewing Machine No. 172, Jalan Desa, Taman Desa, 86000 Kluang, Johor. Tel: 012-716 6365 Sp Prosper System Services Sdn Bhd No. 48-28, Jalan Sakeh Baru, Taman Sakeh Baru, 84000 Muar, Johor. Tel: 06-953 1618, 06-953 9314 Enter Technology Level 4, IT Plaza, 04-15, Skudai Parade, Jalan Skudai, 81300 Skudai, Johor. Tel: 07-554 4000 Fax: 07-554 3322 (Open Daily 11am to 9pm) Inkjet Multi-Function Inkjet Multi-Function Printers Colour & Monochrome Laser Printers olour & Monochrome/ MFC P-Touch P-Touch Labellers Fax Typewriters
8 Brother Authorised Service Centres Suntech Computer Sales & Services 35, Jalan Lambak, 86000 Kluang, Johor. Tel: 07-776 6469 Fax: 07-773 6416 M cca Sewing Machine Sdn Bhd No.75 & 77, Jalan Tun Perak, 75300 Bacang, Melaka. Tel: 06-334 3395 HT System G18, Ground Floor, Plaza Pontian, Jalan Bakek, 82000 Pontian, Johor. Tel: 07-687 1818 Fax: 07-687 1818 MRT Computer No. 19, Jalan Niaga 7, 81900 Kota Tinggi, Johor. Tel: 07-883 9235 Fax: 07-883 4748 MELAKA BC Ng Trading No. 2, Jalan Desa Duyung II, Taman Desa Duyung, 75460 Melaka. Tel: 06-267 1006 15 & 17, Jalan Melaka Raya 13, Taman Melaka Raya, 75000 Melaka. Tel: 06-281 7249 Fax: 06-281 7431 NCS Sales & Services Sdn Bhd 307, Jalan Ong Kim Wee, 75300 Melaka. Tel: 06-284 1996, 06-281 2995, 06-281 2997 Fax: 06-284 1997 Negeri Sembilan Netsis Technology (NS) Sdn Bhd 70B, 1st Floor, Jalan Haruan 5/3, Oakland Commercial Centre, 70300 Seremban, Negeri Sembilan. Tel: 06-631 0031 Fax: 06-631 3254 56G, Lorong Haruan 5/1, Oakland Commerce Square, 70300 Seremban, Negeri Sembilan. Tel: 06-601 2092, 06-601 1877 WMV Computer & Services Sdn Bhd No. 42, Melati Square, Putra Nilai, 71800 Nilai, Negeri Sembilan. Tel: 06-850 1876 Perniagaan Segar Usaha No. 443, Jalan Tuanku Antah, Taman Min Hoe, 70100 Seremban, Negeri Sembilan. Tel: 016-662 2279 U N Me Enterprise No, 6-A, Jalan Dato Udang, Rembau, 71300 Negeri Sembilan. Tel: 06-685 1621 Fax:06-685 1621 Please log on to www.brother.com.my for updated service centre list.
Fax 9 Customer Care Line: 03-7884 9999 TERENGGANU Abdul Aziz Muhamad Lot 325, Jalan Haji Jusoh, 22200 Jerteh, Terengganu. Tel: 09-697 1764 Kelantan 1701, Tingkat Bawah, Taman Sari/Paya Bemban, Jalan Hospital, 15200 Kota Bharu, Kelantan. Tel: 09-747 2779 Fax: 09-746 2428 Inai House of Sewing Machine Sdn Bhd 52,54,56, Jalan Wong Ah Jang, 25100 Kuantan, Pahang. Tel: 09-513 4411 / 09-515 7575 Fax: 09-514 5155 Baisuddin Bin Ramly Mesin Jahit B-6, Gerai MPT, Lurah Semantan, 28000 Temerloh, Pahang. Tel: 09-296 3121 Fax: 09-296 0121 CNM Sales & Services PT(B)80, Bangunan PKINK, Jalan Padang, 18500 Machang, Kelantan Tel: 09-975 2506 Monaliza & Mastura Enterprise Sdn Bhd PT2303, Berek 12, Jalan Hospital, 15200 Kota Bahru, Kelantan Tel: 09-7419 233, 09-7419 234 Fax: 09-7419 234 PAHANG Unicojaya Sdn Bhd B-340, Jalan Beserah, 25300 Kuantan, Pahang Darul Makmur Tel: 09-566 3833 Fax: 09-566 3263 SABAH Kota Kinabalu Lot 38 & 39, Lorong Karamunsing A, Karamunsing Warehouse, 88100 Kota Kinabalu, Sabah. Tel: 088-270 699 Fax: 088-270 257 B180, Jalan Dato Lim Hoe Lek, 25200 Kuantan, Pahang. Tel: 09-515 9715 Fax: 09-516 5148 TQS Enterprise Lot 6, Ngee Lim Industrial Center, Jalan Burung Keleto, Off 5 ½ Mile, Jalan Tuaran, 88450 Kota Kinabalu, Sabah. Tel: 088-383 883 Fax: 088-383 906 Inkjet Multi-Function Inkjet Multi-Function Printers Colour & Monochrome Laser Printers olour & Monochrome/ MFC P-Touch P-Touch Labellers Fax Typewriters
10 Brother Authorised Service Centres IT Prints Computer Service Centre Lot No.4, No.1-3-5B, 3rd Floor, Kolam Centre Phase 3, 89500 Penampang, Jalan Lintas, Kota Kinabalu, Sabah. Tel: 088-312 278 Welltech Services 1st Floor, Lot No.22, Block D, Old Slipway, 90307 Sandakan, Sabah. Tel: 089-211 837 Fax: 089-274 916 TAWAU Poly Rank Sdn Bhd No. 1, Lot 22, Ground Floor, Block C, Lorong Ruang Singgah Mata 2, Jalan Singgah Mata 1, Asia City, 88000 Kota Kinabalu, Sabah. Tel: 088-288 798 Lot 9 & 10, TB 4288 & 4289, Ground Floor, Jalan Masjid, P.O. Box 1305, 91038 Tawau, Sabah. Tel: 089-769 000 Fax: 089-769 002 LABUAN Vision Trading & Services U0507, Lot 28, Ground Floor, Lazenda Comercial Centre, Phase 2, Jalan Tun Mustapha, F. T. Labuan. P.O. Box 81589, 87025 F. T. Labuan. Tel: 087-583168 Fax: 087-425168 Tzone Computer Sales & Services Sdn Bhd TB274, Ground Floor, Block 28, Fajar Centre, 91000 Tawau, Sabah. Tel: 089-750 750, 755 007 Fax: 089-757 500 Lahad Datu SANDAKAN Lot 3 & 4, Ground Floor, Block 22, Bandar Indah Jalan Utara, 90000 Sandakan, Sabah. Tel: 089-229 355 Fax: 089-229 311 VisionCom Sale & Services MDLM 3322, Ground Floor, Fajar Centre, P. O. Box 61190, 91120 Lahad Datu. Sabah Tel: 089-886 343, 888 342 Fax: 089-888 341 SARAWAK KUCHING EIS Services (M) Sdn Bhd Lot 3, Block 22, Tingkat Bawah, Bandar Indah, Batu 4, 90000 Jalan Labuk, Sandakan, Sabah. Tel: 089-223 848 126 & 126A, Green Heights Commercial Centre, Lorong Lapangan Terbang 2, Green Heights, 93250 Kuching, Sarawak. Tel: 082-459 200 Fax: 082-450 203 Please log on to www.brother.com.my for updated service centre list.
Fax 11 Customer Care Line: 03-7884 9999 MIRI Lizon Trading Company No. 85, RH Plaza Commercial Centre, Lorong Lapangan Terbang, 93350 Kuching, Sarawak. Tel: 082-577 555 Fax: 082-577 355 Galian Office Automation Sdn Bhd No. 2B, Ground Floor, Mayland Building, Jalan Merbau, 98700 Miri, Sarawak. Tel : 085-414 432 Fax : 085-413 014 Syner Technologies Company No.248, Ground Floor, Sublot 29, Jalan Matang, Taman Lee Ling Commercial Centre Phase 23, 93050 Kuching, Sarawak. Tel: 082-647 988 Fax: 082-647 988 Lot 1003, Ground Floor, King s Commercial Centre, 1 KM, Bintulu-Miri Road, 98000 Miri, Sarawak. Tel: 085-437 377 Fax: 085-438 377 BINTULU BRUNEI EIS Services (M) Sdn Bhd Ground Floor, Sublot 7 Lot 2710, Bintulu Town, Distric, Jalan Diwarta, 97000 Bintulu, Sarawak. Tel: 086-339 807 Fax: 086-339 807 SIBU SK Computer Trading Company Lot Q11/12/13, Tapak Perindustrian Lambak Kanan (Barat), Jalan Berakas, BS8671, Bandar Sri Begawan Brunei Darussalam. Tel: 00673-239 4481/82 Fax: 00673-239 4480 No. 17, Chengal Road, 96000 Sibu, Sarawak. Tel: 084-330 300 Fax: 084-316 300 C&S Service Center 52C, Jalan Lancang, P.O. Box 1766, 96008 Sibu,Sarawak. Tel: 084-333 322 Fax: 084-343 577 Cycon Plus Technology Unit 6, 2nd Floor, Block A, Spg 607 Beribi Complex, Kg. Beribi Gadong BE1181, BSB, Brunei Darulssalam Tel: 673-2654193 Fax: 673-2654194 D-Tech OA Telecomm No. 2, Ground Floor, Jalan Kai Peng, 96000 Sibu, Sarawak. Tel: 084-346 699 Fax: 084-347 699 Inkjet Multi-Function Inkjet Multi-Function Printers Colour & Monochrome Laser Printers olour & Monochrome/ MFC P-Touch P-Touch Labellers Fax Typewriters
www.brother.com.my Customer Care Line: 03-7884 9999 Email: atyourside@brother.com.my Updated September 2011 Brother International (Malaysia) Sdn. Bhd. (529739-H) T1-5, 5th Floor, Tower 1, Jaya 33, No. 3, Jalan Semangat, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia. Tel: (603) 7884 9999 Fax: (603) 7884 9911 Customer service operation hours: Monday - Friday: 8.30am - 5.30pm, Saturday: 8.30am - 1.00pm (Except for public holidays) Fax: (603) 7884 9988 (Customer service)