NATIONAL ACCOUNT, NATIONAL FLEET PROGRAM, ERS

NATIONAL ACCOUNT, NATIONAL FLEET PROGRAM, ERS U.S. STANDARD SERVICE & LABOR RATES Effective April 1, 2013

National Account, National Fleet Program, ERS Page 1 Bridgestone Commercial Solutions ( BCS ), a business unit of Bridgestone Americas Tire Operations, LLC ( Bridgestone ), will invoice authorized National Account, National Fleet Program, and Emergency Road Service (ERS) at US Standard Service and Labor Rates when these services are authorized by the customer and included on a Delivery Receipt properly submitted to and processed by BCS. National Account Please refer to the BCS Program Guide and/or Tire Policy for specific fleet authorization requirements. National Fleet Program All National Fleet Program transactions require a fleet authorization number. For National Fleet Program, ERS calls, please visit bridgestonenationalfleet.com or call 800-560-0099 for an authorization number. The following policies and rates apply to deliveries within the United States and are subject to change without notice. I. Policies US Holidays The following holidays and hours are observed: New Year s Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day Hours Regular Hours After Hours 7:30 a.m. 5:00 p.m., Monday Friday 5:01 p.m. 7:29 a.m., Monday Friday Saturday (24 hours), Sunday & Holiday Sunday (24 hours), Listed Holidays Dealer Specified Pricing () Pricing supplied locally by the servicing dealer. Emergency Service Service that is needed immediately, regardless of location.

National Account, National Fleet Program, ERS Page 2 Non-Emergency Service Service that is scheduled or is convenient at the current time, regardless of location. Hourly Labor All EMERGENCY hourly labor rates include the following: All labor charges (including installation of valve stems, etc.) Flat repair (including standard patch and cement) Mounts and dismounts (including inside duals) Charges for additional materials may be assessed at, such as: Valve hardware Studs Tubes/flaps/etc. All Monday Friday hourly labor requires a one-hour minimum and will be billed in 15 minute increments thereafter. All After Hours and Sunday & Holiday service rates require a two-hour minimum and will be billed in 15- minute increments thereafter. All hourly labor rate charges are portal to portal, based on the servicing dealer traveling to the service site, time spent completing the service, and returning to the original start or shop location OR at the completion of service and the commencement of travel to a new service event. Tire Classification Light Truck Tire Medium Truck Tire Heavy Truck Tire All LT designated tires in the Bridgestone Medium & Light Truck Tire Data Book and 8R17.5 and 19.5. 7.50-12.00 cross-section or 245-315 LP cross-section and 215/75R17.5 and up. Larger than a 315 cross-section or 12.00 cross-section. Mileage Fee / Fuel Surcharge Policy for Deliveries and Non- Emergency Service With customer approval, mileage fees or fuel surcharges may be assessed on round trip new tire and retread deliveries and travel to perform nonemergency service work. These rates should be negotiated between the BCS servicing dealer and each customer location. The name, title and phone number of the authorized person who approved the fuel-related charge must be submitted on the DR.

National Account, National Fleet Program, ERS Page 3 The Suggested Mileage Fee table on page 3 may be used by BCS servicing dealers as a reference to determine a mileage fee. BCS reserves the right to reverse any mileage fee or fuel surcharge billed to a fleet that BCS determines to be excessive. Mileage Fee Policy for Emergency Service Each emergency service call is subject to a mileage fee billed at the service provider s discretion. The mileage fee should be fair and based on the additional fuel-related cost of the service call. A fuel surcharge is not allowed for emergency service. The Suggested Mileage Fee table on page 3 may be used by BCS servicing dealers as a reference to determine a mileage fee. The mileage fee code YY185100 should be used when billing this fee. BCS reserves the right to reverse any mileage fee billed to a fleet that BCS determines to be excessive. The Suggested Mileage Fee table is based on the national average price of on-highway diesel fuel (all types). U.S. diesel fuel prices may be found on the following website: http://tonto.eia.doe.gov/dnav/pet/pet_pri_gnd_dcus_nus_w.htm. Suggested Mileage Fee Diesel Fuel Price Range Suggested US Rate Diesel Fuel Price Range Suggested US Rate $2.00 $2.20 $0.35 $4.10 $4.30 $0.70 $2.21 $2.41 $0.39 $4.31 $4.51 $0.74 $2.42 $2.62 $0.42 $4.52 $4.72 $0.77 $2.63 $2.83 $0.46 $4.73 $4.93 $0.81 $2.84 $3.04 $0.49 $4.94 $5.14 $0.84 $3.05 $3.25 $0.53 $5.15 $5.35 $0.88 $3.26 $3.46 $0.56 $5.36 $5.56 $0.91 $3.47 $3.67 $0.60 $5.57 $5.77 $0.95 $3.68 $3.88 $0.63 $5.78 $5.98 $0.98 $3.89 $4.09 $0.67 $5.99 $6.19 $1.02 For all other policies please refer to the current BCS Marketing Policies.

National Account, National Fleet Program, ERS Page 4 II. Emergency Service Hourly Rates The following Emergency Service rates apply to National Account, National Preferred, and ERS customers. Emergency regular Hours Service Call 1-hour minimum: 1/4-hour increment thereafter Emergency After Hours Service Call (Monday Friday, Saturday 24 hours) 2-hour minimum: 1/4-hour increment thereafter Emergency Sunday & Holiday Service Call (Sunday & Holiday) 2-hour minimum: 1/4-hour increment thereafter Emergency Dispatch Fee, Tires Per breakdown if utilizing BCS to dispatch tire service $99.00 YY185400 $121.00 YY183300 $121.00 YY183400 $27.00 N/A Fee, Mileage YY185100 * All other emergency mechanical service and products are at. III. Non- Emergency Service Hourly Labor Rates The following Non-Emergency Service rates apply to National Account and National Fleet Program customers. Regular Hours Service Call 1-hour minimum: 1/4-hour increment thereafter After Hours Service Call (Monday Friday, Saturday 24 hours) 2-hour minimum: 1/4-hour increment thereafter Sunday & Holiday Service Call (Sunday & Holiday) 2-hour minimum: 1/4-hour increment thereafter $82.00 YY192700 $104.00 YY192900 $104.00 YY192800 IV. Non- Emergency Service Rates The following Non-Emergency Service rates apply to National Account customers. These rates, with the exception of Light Truck and Passenger, also apply to National Fleet Program customers.

National Account, National Fleet Program, ERS Page 5 Light Truck Mount Tire, Light Truck Mount tire on rim/wheel Dismount Tire, Light Truck Dismount tire from rim/wheel Mount Vehicle, Light Truck Mount tire assembly on vehicle outside dual Dismount Vehicle, Light Truck Dismount tire assembly from vehicle outside dual Mount+Dismount Tire, Light Truck Mount and dismount tire on rim/wheel Mount+Dismount Vehicle, Light Truck Mount and dismount assembly on vehicle outside dual Tire Change, Light Truck Dismount tire from vehicle, dismount tire from rim/wheel, mount tire on rim/wheel, mount tire on vehicle outside dual Flat repair, Light Truck Loose Assembly Dismount tire from rim/wheel, repair tire, repair material included, mount tire on rim/wheel Flat repair, Light Truck From Vehicle Dismount tire from vehicle, dismount tire from rim/wheel, repair tire, repair material included, mount tire on rim/wheel, mount tire on vehicle Add for inside Dual, Light Truck Includes mount and dismount for inside tire Balance Tire, Light Truck Including weights Balance Tire, Light Truck (Custom Wheel) Including weights $6.50 YY184550 $6.50 YY184560 $6.50 YY184565 $6.50 YY184570 $13.00 YY184575 $13.00 YY184580 $26.00 YY183320 $19.50 YY184300 $29.00 YY183900 $1.50 YY183700 $20.00 YY183000 YY000316 Valve Stem, Rubber, Light Truck YY185000 Valve Stem, Steel, Light Truck YY183200 Fee, Tire Disposal, Light Truck YY183330 Fee, Wheel Disposal, Light Truck YY183340

National Account, National Fleet Program, ERS Page 6 Medium Truck Mount Tire, Medium Truck Mount tire on rim/wheel Dismount Tire, Medium Truck Dismount tire from rim/wheel Mount Vehicle, Medium Truck Mount tire assembly on vehicle outside dual Dismount Vehicle, Medium Truck Dismount tire assembly from vehicle outside dual Mount+Dismount Tire, Medium Truck Mount and dismount tire on rim/wheel Mount+Dismount Vehicle, Medium Truck Mount and dismount assembly on vehicle outside dual Tire Change, Medium Truck Dismount tire from vehicle, dismount tire from rim/ wheel, mount tire on rim/wheel, mount tire on vehicle outside dual Flat Repair, Medium Truck Loose Assembly Dismount tire from rim/wheel, repair tire, repair material included, mount tire on rim/wheel Flat Repair, Medium Truck From Vehicle Dismount tire from vehicle, dismount tire from rim/ wheel, repair tire, repair material included, mount tire on rim/wheel, mount tire on vehicle Add for Inside Dual, Medium Truck Includes mount and dismount for inside tire Balance Tire, Medium Truck Weights included $10.00 YY197000 $10.00 YY197200 $10.00 YY183520 $10.00 YY183530 $20.00 YY189000 $20.00 YY197300 $40.00 YY184500 $30.00 YY184400 $43.00 YY184600 $3.00 YY184100 $33.00 YY184700 Valve Cap, Flow Thru YY189200 Valve Cap, Standard YY189300 Valve Stem, Steel, Medium Truck YY184800 Valve Stem, Specialty, Medium Truck YY185900 Valve Extension YY189900 Valve Core YY185240 Fee, Tire Disposal, Medium Truck YY197100 Fee, Wheel Disposal, Medium Truck YY186110

National Account, National Fleet Program, ERS Page 7 Heavy Truck Mount Tire, Heavy Truck Mount tire on rim/wheel Dismount Tire, Heavy Truck Dismount tire from rim/wheel Mount Vehicle, Heavy Truck Mount tire assembly on vehicle outside dual Dismount Vehicle, Heavy Truck Dismount tire assembly from vehicle outside dual Mount+Dismount Tire, Heavy Truck Mount and dismount tire on rim/wheel Mount+Dismount Vehicle, Heavy Truck Mount and dismount assembly on vehicle outside dual Tire Change, Heavy Truck Dismount tire from vehicle, dismount tire from rim/wheel, mount tire on rim/wheel, mount tire on vehicle outside dual Flat repair, Heavy Truck Loose Assembly Dismount tire from rim/wheel, repair tire, repair material included, mount tire on rim/wheel Flat repair, Heavy Truck From Vehicle Dismount tire from vehicle, dismount tire from rim/ wheel, repair tire, repair material included, mount tire on rim/wheel, mount tire on vehicle Add for inside Dual, Heavy Truck Includes mount and dismount for inside tire Balance Tire, Heavy Truck Weights included $16.50 YY187100 $16.50 YY186500 $16.50 YY186120 $16.50 YY186130 $33.00 YY186140 $33.00 YY186150 $66.00 YY186155 $41.00 YY161500 $71.00 YY191500 $5.50 YY186160 YY000320 Fee, Tire Disposal, Heavy Truck YY186165 Fee, Wheel Disposal, Heavy Truck YY186170

National Account, National Fleet Program, ERS Page 8 Passenger Mount Tire, Passenger Mount tire on rim/wheel Dismount Tire, Passenger Dismount tire from rim/wheel Flat repair, Passenger Loose Assembly Dismount tire from rim/wheel, repair tire, repair material included, mount tire on rim/wheel Flat repair, Passenger, From Vehicle Dismount tire from vehicle, dismount tire from rim/wheel, repair tire, repair material included, mount tire on rim/wheel, mount tire on vehicle Balance Tire, Passenger Including weights $4.25 YY186175 $4.25 YY186180 $12.00 YY189500 $18.00 YY183800 $15.50 YY182900 Valve Stem, rubber, Passenger YY189600 Valve Stem, Steel Tubeless, Passenger YY183100 Fee, Tire Disposal, Passenger YY186185

National Account, National Fleet Program, ERS Page 9 Additional Service Rates Miscellaneous Tire related Product A description of the part must be included on the DR Miscellaneous Non-Tire related Product A description of the part must be included on the DR YY185300 YY185301 Miscellaneous Hourly Labor YY184900 Wheel/rim, New YY187500 Wheel/rim, Used YY196900 Refinishing, r/w YY186100 Refinishing, r/w, Powder Coat YY186200 Wheel Alignment Must specify number of axles on DR Rotation, Tire Must specify positions involved on the DR YY185500 YY184000 Valve Cap, Flow Thru YY189200 Valve Cap, Standard YY189300 Valve Extension YY189900 Valve Core YY185240 Mud Flap YY187200 Stud YY185245 Tube Flap YY185250 Tube, New YY185255 Sealant YY185260 Fee, Mileage* YY185100 Fee, Fuel Surcharge* YY185600 * See Mileage Fee / Fuel Surcharge Policy

Bridgestone Americas Tire Operations 535 Marriott Drive Nashville, TN 37214 Phone: (615) 937-1000 Customer Support Truck and Bus (TBR): (855) 389-3459 Customer Support Off the Road (OTR): (800) 572-8905