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CONSUMER CONVENIENCE AND THE AVAILABILITY OF RETAIL STATIONS AS A MARKET BARRIER FOR ALTERNATIVE FUEL VEHICLES Marc W. Melaina, Ph.D., National Renewable Energy Laboratory Joel Bremson, Ph.D., University of California Davis Kirk Solo, Lexidyne, LLC. USAEE/IAEE North American Conference Transition to a Sustainable Energy Era: Opportunities and Challenges Austin, Texas 4 7 November 2012 NREL is a national laboratory of the U.S. Department of Energy, Office of Energy Efficiency and Renewable Energy, operated by the Alliance for Sustainable Energy, LLC. Presentation Overview Introduction o Limited refueling availability: previous studies Methodology o Discrete Choice o Clustering Algorithm Results o Discrete Choice o Clustering Algorithm Conlusions 2

Introduction The availability of retail stations can be a significant barrier to the adoption of alternative fuel light duty vehicles in household markets. This is especially the case during early market growth when retail stations are likely to be sparse and when vehicles are dedicated in the sense that they can only be fuelled with a new alternative fuel. The impact of limited availability on vehicle purchase decisions is largely a function of geographic coverage and consumer perception. This paper presents results from two studies that rely upon distinct methodologies to estimate the values of refueling availability: 1) Discrete Choice 2) Travel Time Clustering Algorithm 3 Previous studies of limited refueling availability (1) Results from a survey of diesel vehicle owners in California suggested that when 10 15% of stations provided diesel most drivers were less concerned about refuelling station coverage (Sperling and Kurani, 1987) This percentage was later readjusted down to 10% after more careful evaluation of the baseline number of stations in California (Nicholas, Handy et al. 2004). Similarly, a 1992 study by Kurani (1992) determined that most compressed natural gas (CNG) vehicle owners in New Zealand were less concerned about refuelling coverage after approximately 10% of stations in their local area provided CNG. Based upon results from a preference survey of Canadian drivers, Greene estimated cost penalties for reduced station coverage, concluding that coverage of greater than 20 percent of stations significantly reduces the cost barrier to purchasing a dedicated AFV (1998). 4

Previous studies of limited refueling availability (2) Melaina (2003) estimated that between 9,000 and 12,000 stations would be required to support early markets, providing sufficient coverage in both urban areas and along interstates (2003). Nicholas et al. (2004) employed a traffic flow model to estimate average driving times associated with different levels of coverage, concluding that coverage at 5% percent of stations would be associated with an average driving time of approximately 4 minutes for work based commuters refuelling their vehicles in Sacramento, California (2004). This compares to an average travel time of just under 2 minutes when fuel is available at all 319 existing stations in Sacramento. Most studies therefore tend to confirm Kurani s proposed 10 percent rule of thumb or suggest that even lower percentages could be adequate. However, station densities (stations per square mile) vary significantly between U.S. urban areas (Melaina and Bremson 2008), suggesting a more precise metric is needed, such as station density. 5 Methodology Discrete Choice & Clustering Algorithm 6

Discrete Choice Study Methodology: Survey Approach The discrete choice study relies upon a series of surveys administered by NREL, PA Consulting, and Knowledge Networks between 2007 and 2009. Three versions of the survey were fielded, with each new version including improvements based upon results (and shortcomings) from the previous version. Data from the final survey are considered the most meaningful. In the final survey approximately 500 surveys were completed in four cities: Los Angeles, CA, Atlanta, GA, Minneapolis, MN, and Seattle, WA. Panel members in each city responded to a series of introductory questions and then to 10 hypothetical vehicle purchase decisions. o Panels are maintained by Knowledge Networks with in home computers. 7 Discrete Choice Study Methodology: Survey Design Introductory questions acquainted the respondents with the setup of the survey, the definitions used to describe vehicle and refuelling attributes, and the maps used to represent refuelling availability. The maps capture three levels of refuelling availability: 1. Short distance trips within the respondent s metropolitan area, 2. Medium distance trips within the metropolitan region (defined as the area within 150 miles of the metro area), and 3. Long distance trips nationwide along interstate highways connecting major cities (see Figure 2, 3, and 4). Introductory questions also inquired about the make, model, and year of the vehicle most recently purchased by the respondents. This information was used later in the survey to remind respondents by labelling the different alternatives that the hypothetical vehicle purchase decisions they were making were associated with a vehicle having the same attributes as their most recently purchased vehicle. 8

Station coverage attributes and levels The vehicle attributes varied between choices, according to a discrete choice algorithm developed by Zwerina, Huber, and Kuhfeld (2005). The algorithm employs a search strategy to generate balanced, efficient designs for choice experiments where multiple choices are presented. 9 Discrete Choice Survey: Screenshot #1 Metro Area Coverage Maps and Metrics 10

Discrete Choice Survey: Screenshot #2 Regional Maps and Metrics 11 Discrete Choice Survey: Screenshot #3 Long distance (interstate) Coverage 12

Discrete Choice Survey: Screenshot #4 Fuel Cost, Benefits, Purchase Price 13 1 2 Metro Coverage for Seattle In earlier versions respondents had difficulty distinguishing between 2 & 3. 3 4 5 14

1 2 Regional Coverage for LA. Regional baseline is based upon Melaina & Bremson 2008 3 4 5 15 Long distance (interstate) coverage for L.A. 16

Methodology: Travel Time Clustering Algorithm A clustering algorithm is applied to data on existing gasoline station locations and average fuel dispensing volumes (gallons per month). This data was acquired from MPSI for over 100 U.S. urban areas, and includes all stations within each urban area. The clustering algorithm involves identifying the two stations in closest proximity to each other and then collapsing the smaller station into the larger station, resulting in a new fuel volume (the sum of the two previous volumes) being dispensed from the original location of the larger station. When applied iteratively, this algorithm produces a series of theoretical station networks that dispense the same total volume of fuel through a successively smaller number of stations. As more and more stations are eliminated, the network approaches uniform geographic coverage while maintaining variation in station sizes that reflect the intensity of local fuel demand. 17 Average additional distance traveled If station A is eliminated from the network, we assume that drivers would begin their diversion from their normal driving routines from the same location, but would now drive to station B rather than station A. If actual diversion locations are randomly distributed within the circle (some closer to B than location A and some further) they would tend to average each other out to the distance r. Distance r was multiplied by 1.27 to attain a rectilinear driving distance d. Station A Elimination Example 18

Cost of diversion: weight function ($/mile) Cost = d * w A Time cost (TC) = $15/hr Vehicle miles traveled (VMT) = 15000 miles/year Vehicle range (RNG) = 300 miles Ave. speed (MPH) = 25 mph These assumptions give a result of $30/mile for w A The present value (at the time of vehicle purchase) of the total cost of all refueling diversions is determined using a 10% discount rate over a four year vehicle ownership period. The result is an estimated cost for a Rational Actor with accurate knowledge of likely future diversion times. 19 Results Discrete Choice & Clustering Algorithm 20

Discrete choice results: Metro area coverage Penalties are estimated using result for the Vehicle Purchase Price coefficient (Greene 2001) Logit model results (solid shapes) are considered the best fit 21 Discrete choice results: Regional coverage Original fit from PA (shaded shapes) is considered the best fit 22

Discrete choice results: Interstate coverage Penalty expressed as % of long distance trips not covered Basis determined using ATS data for trips between cities 23 Clustering Algorithm Results Degree of clustering is the fraction of original stations remaining Algorithm was run for all cities (FULL) as well as for larger cities with >1000 stations (LRG) There is only a slight divergence between averages for the two at 0.25 1.0% coverage These results can be compared to the Metro Area discrete choice results miles 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0 $3,500 $3,000 $2,500 $2,000 $1,500 $1,000 $500 $0 Large (LRG) vs Full (FULL) distance comparisons LRG (mi.) FULL (mi.) 0.25 0.5 1 2 4 8 10 % cluster PV (4 years, r=10%) LRG y = 1405.1x -0.555 R 2 = 0.9978 FULL y = 1273x -0.4864 R 2 = 0.9943 0 2 4 6 8 10 % cluster PV - FULL PV - LRG Power (PV - LRG) Power (PV - FULL) 24

Comparing results at the metro level Cluster results are significantly lower than discrete choice results Extremes between L.A. and Minneapolis suggest a difference on the order of $1000 $2000 (bottom right) This difference may be interpreted as the perceived penalty incurred on top of an estimate of a rational penalty 25 Conclusions Consumers have high expectations for refueling availability o Perceived cost penalties ranging from $3,500 to $12,000 for the sum of medium and long distance trips o Perceived cost penalty ranging from $750 to $4,000 for metro area coverage o Penalties for long distance interstate coverage are particularly high The lack of refueling availability for dedicated alternative fuel vehicles can impose a market barrier on the same order as the estimated cost differential between conventional and advanced vehicles o Would apply for hybrid CNGVs (with sufficient range) or hydrogen fuel cell electric vehicles (range goals have been met) Improving consumer awareness of station coverage could help reduce this barrier for early adopters o Perhaps using information technologies made available before the time of purchase, onboard vehicles or otherwise 26

Questions? Contact: marc.melaina@nrel.gov 27 References Greene, D.L. (1998), Survey evidence on the importance of fuel availability to choice of alternative fuels and vehicles. Energy Studies Review, 1998. 8(3): p. 215 231 Greene, D. (2001). TAFV Alternative Fuels and Vehicles Choice Model Documentation. Oak Ridge National Laboratory, from http://www cta.ornl.gov/cta/publications/tafv_choicemodel1.pdf. Krause, E. F. (1986). Taxicab geometry: an adventure in non Euclidean geometry. New York, Dover Publications. Kurani, K. (1992). Application of a Behavioral Market Segmentation Theory to New Transportation Fuels in New Zealand. Institute of Transportation Studies, University of California, Davis: Ph.D. Dissertation. Melaina, M. (2003). Initiating Hydrogen Infrastructures: Analysis of Technology Dynamics during the Introduction of Hydrogen Fuel for Passenger Vehicles. Ph.D. Dissertation: School of Natural Resources and Environment, University of Michigan, Ann Arbor, MI. Melaina, M.W. and J. Bremson (2006). Regularities in early hydrogen station size distributions. Energy in a World of Changing Costs and Technologies, 26th North American Conference, International Association of Energy Economics, Ann Arbor, Michigan. Melaina, M.W., C. Welch, R. Baumgartner, and E. Rambo (2008). Consumer preferences for refueling availability: results of a household survey. Annual Conference of the National Hydrogen Association, Sacramento, CA, March 31 to April 1. Melaina, M. and J. Bremson (2008). "Refueling Availability for Alternative Fuel Vehicle Markets: Sufficient Urban Station Coverage." Energy Policy 36(7): 3223 3231. Melaina, M.W. (2009). Discrete Choice Analysis of Consumer Preferences for Refueling Availability, presented a the U.S. Department of Energy s Hydrogen Program Annual Merit Review Meeting, May 19, 2009, Washington, DC. Available online at http://www.hydrogen.energy.gov/pdfs/review09/an_05_melaina.pdf Nicholas, M.A., S.L. Handy, and D. Sperling (2004). Using Geographic Information Systems to Evaluate Siting and Networks of Hydrogen Stations. Transportation Research Record. 1880: p. 126 134. Sperling, D. and K. Kurani (1987), Refueling and the Vehicle Purchase Decision: The Diesel Car Case. SAE Technical Paper Series No. 870644. Tompkins, M., et al. (1998). Determinants of Alternative Fuel Vehicle Choice in the Continental United States. Transportation Research Record. 1641: p. 130 138. Welch, C. (2007). Quantifying Consumer Sensitivity to Hydrogen Refueling Station Coverage, Annual Progress Report to the U.S. Department of Energy s Hydrogen Program, available at http://www.hydrogen.energy.gov/annual_progress07_techvalid.html Zwerina, K., J. Huber, and W.F. Kuhfeld (2005). A General Method for Constructing Efficient Choice Designs, SAS Institute. 28