RESEARCH REPORT. Executive Summary: Carsharing Programs

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RESEARCH REPORT Executive Summary: Carsharing Programs Carsharing Membership and Vehicle Fleets, Personal Vehicle Reduction, and Revenue from Carsharing Services: Global Market Analysis and Forecasts NOTE: This document is a free excerpt of a larger report. If you are interested in purchasing the full report, please contact Navigant Research at research-sales@navigant.com. Published 3Q 2013 Brad Berman Associate Analyst Lisa Jerram Senior Research Analyst John Gartner Research Director

Section 1 EXECUTIVE SUMMARY 1.1 Introduction Carsharing, an alternative to personal vehicle ownership, grants drivers convenient and affordable access to a range of vehicles on an hourly or daily basis. The services, which follow a range of business models, offer members the ability to enjoy mobility without the expense and hassle of owning a car or the need to frequently rent a vehicle from a traditional car rental agency. Membership in a carsharing program usually requires an annual and/or initiation fee, and the vehicles carry hourly or daily rental costs. Although carsharing services appeared in Europe during the 1940s, they did not emerge in key markets such as the United States or grow significantly in any market until the 1990s. At that time, however, carsharing was still considered a nascent industry. Since then the carsharing market has grown tremendously. As of 2012, approximately 1.8 million carsharing members were using services in 27 countries across 5 continents. The market has grown from an informal network of small companies and organizations to a market driven by major multinational corporations. Moreover, strong partnerships have been forged between young carsharing companies, major well-established car rental agencies, top-tier automotive manufacturers, and a range of public institutions including municipalities, universities, and public transportation agencies. 1.2 Market Growth According to the experts interviewed for this study, no one factor accounts for the global expansion of carsharing services or explains why they are expected to proliferate. Instead, growth has been and will continue to be driven by a confluence of factors. Note, though, that such growth will continue to be counterbalanced by the higher level of convenience made possible by a privately owned vehicle. Additionally, consumer attitudes about cars as symbols of status, success, privacy, and freedom persist. Moreover, carsharing growth is constrained by the ability of carsharing companies to achieve sufficient revenue per vehicle in order to create a sustainable, profitable business. Regardless, multiple factors will continue to push the development of the carsharing industry. A few of these dynamics are discussed in the following sections. 1.2.1 Urban Congestion Cities across the world are facing the prospect of global gridlock as populations shift to megacities and the increasing number of consumers entering the middle class purchase private vehicles. The social impact of too many cars fitting into packed roadways is accompanied by the contribution of auto emissions to climate change and air pollution. Governments around the world, to varying degrees, are responding by mandating higher levels of vehicle fuel efficiency through the use of alternative fuels and electric-drive vehicles (and related efficiency 1

strategies). They are also creating traffic-reducing protocols such as car-free or car-light zones, bicycle-friendly roads, and fee-based congestion zones. Municipalities, urban planners, and car companies are focusing on reducing emissions and creating more livable cities. Carsharing is viewed by both public and private entities as a powerful tool to meet these goals. In fact, every vehicle employed in a carsharing fleet is credited for taking approximately 5 to 11 vehicles off the road. Urban congestion also increases the cost of owning a private car to city residents. Carsharing attracts new members by presenting a less expensive option than private car ownership in that a driver only pays for vehicle use as needed, does not need to pay for or worry about parking, and may be somewhat protected from rising operating costs although carsharing rates will take actual operating costs into account. 1.2.2 Shifting Generational Mindsets Owning a private automobile has long represented a means of status and freedom. However, that perception has started to change, most significantly among people 35 years and younger. What has emerged in its place is a new ethos of collaborative consumption, where access rather than ownership has become paramount. This new generation of consumers wants the ease and convenience of using a product but is willing to give up a modicum of flexibility in exchange for shedding the burden of 24/7 ownership. They have entered adult life in the Internet age an age where services that substitute access for ownership are commonplace (e.g., streaming music from an expansive library is a better experience, and often less costly, than owning a collection of vinyl records or CDs). Cars have joined the list of things that can now be shared from a common pool or between peers. It should be noted that the trend away from individual car ownership is also related to the global economic downturn that began in 2008. In challenging economic times, fewer people, especially younger people, are able to afford buying and maintaining a car, and that is a contributing factor to the shift. 1.2.3 Convergence of Business Models The emergence of the two previous factors has not escaped the attention of carsharing pioneers and venture capitalists. In the past decade or so, these entities started carsharing programs with small fleets of cars. Traditionally in carsharing there have been low barriers to entry but high barriers to scale. Those barriers are being overcome by major corporations such as traditional car rental agencies and automotive original equipment manufacturers (OEMs) that have noticed shifts in urban congestion, connectivity, and ownership models. They have entered the carsharing space with the scale, sophistication, and capital needed to bring down costs and increase market presence. At the same time, new business models such as peer-to-peer (P2P) have been applied to carsharing. These models are being supported by investments from larger auto and rental companies that feel compelled to participate in carsharing, even if they are not fully aware of how it will affect their mature business lines. Today, the availability of enterprise-level logistics and capital is continuing to help carsharing programs build increased momentum and reach beyond initial markets in the world s largest cities into smaller cities, suburbs, and rural locales. This trend will be spurred by continuing 2

consolidation in the carsharing industry as larger players (such as traditional car rental companies) acquire carsharing services or as smaller carsharing companies merge. 1.3 Market Forecasts Navigant Research projects that global carsharing services revenue will approach $1 billion in 2013 and grow to $6.2 billion by 2020 at a compound annual growth rate (CAGR) of 30.9%. North America and Europe will maintain their leading positions as the two largest carsharing markets. Both regions have the necessary conditions to spur growth in carsharing, including the presence of large and growing urban areas, high personal transportation costs, and adequate public transit in many urban areas. However, these two regions will have lower growth rates than the other three regions. The potential for expansion in Asia Pacific is more limited due to the smaller number of countries with the right characteristics for carsharing. Nevertheless, the region will have a higher CAGR than North America and Europe because it got a slower start in the carsharing market and is just now going through a major expansion. Latin America and the Middle East & Africa will also have higher growth rates for carsharing services than North America and Europe, but their total revenue will be far below that of the other regions. Chart 1.1 Annual Revenue from Carsharing Services by Region, World Markets: 2013-2020 ($ Billions) $7 $6 $5 $4 $3 North America Europe Asia Pacific Latin America Middle East & Africa $2 $1 $- 2013 2014 2015 2016 2017 2018 2019 2020 (Source: Navigant Research) 3

Section 7 TABLE OF CONTENTS Section 1... 1 Executive Summary... 1 1.1 Introduction... 1 1.2 Market Growth... 1 1.2.1 Urban Congestion... 1 1.2.2 Shifting Generational Mindsets... 2 1.2.3 Convergence of Business Models... 2 1.3 Market Forecasts... 3 Section 2... 4 Market Drivers... 4 2.1 Business Models... 4 2.1.1 Dedicated Carsharing Companies... 4 2.1.2 Carsharing Cooperatives... 5 2.1.3 Car Rental Agency... 5 2.1.4 Automotive OEMs... 6 2.1.5 Campuses, Corporate, and Hospitality... 7 2.1.6 Peer-to-Peer... 7 2.1.7 Hybrid Models and Consolidation... 8 2.2 Overview of Market Penetration by Major Markets... 8 2.2.1 North America... 10 2.2.2 Europe... 11 2.2.3 Asia Pacific... 12 2.2.4 Other Regions... 13 50

2.3 Logistics... 14 2.3.1 Reservations and Access... 14 2.3.2 Insurance... 15 2.3.3 Parking Issues... 15 2.3.4 One-Way Routes... 17 2.3.5 Peer-to-Peer... 17 2.4 Consumer Mindsets and Obstacles... 18 2.4.1 Pricing Models... 18 2.4.2 Collaborative Consumption Economy... 19 2.4.3 Types of Cars... 20 2.4.4 Condition of Cars... 21 2.4.5 Convenience, Parking, and Intermodal Mobility Options... 22 2.5 Social and Environmental Benefits... 22 2.5.1 Fewer Cars... 22 2.5.2 Greenhouse Gas Emissions Reductions... 23 2.5.3 Greener Cars... 23 2.5.4 Right-Sized Cars... 23 2.5.5 Intermodal Trips... 24 2.6 Electric Vehicles in Carsharing Programs... 24 2.6.1 Range Limitations and Route Planning... 25 2.6.2 Need for Charging Infrastructure... 26 2.6.3 New Technologies and Consumers... 26 2.6.4 Reduced Operating Costs... 27 2.7 Role of Mobile Apps and Car Connectivity... 27 2.7.1 Mobile Apps... 28 51

2.7.2 Car Connectivity... 28 2.8 Government s Role in Promoting Carsharing... 29 2.8.1 Parking... 29 2.8.2 Insurance... 30 2.8.3 Building Requirements... 30 2.8.4 Access Lanes and Congestion Zones... 30 Section 3... 31 Key Industry Players... 31 3.1 Introduction... 31 3.1.1 Autobleue... 31 3.1.2 Autolib... 31 3.1.3 Auto trement... 31 3.1.4 car2go... 32 3.1.5 Cité lib... 32 3.1.6 City Car Club... 32 3.1.7 City CarShare... 32 3.1.8 Communauto... 33 3.1.9 DriveNow... 33 3.1.10 Enterprise CarShare... 33 3.1.11 GoGet CarShare... 34 3.1.12 Greenwheels... 34 3.1.13 Hertz 24/7... 34 3.1.14 icarsclub... 35 3.1.15 Mobility Cooperative... 35 3.1.16 Mobizen... 35 52

3.1.17 Orix CarShare... 35 3.1.18 RelayRides... 36 3.1.19 Renault Twizy... 36 3.1.20 stadtmobil CarSharing... 36 3.1.21 TimesPlus... 37 3.1.22 Zipcar... 37 Section 4... 38 Market Forecasts... 38 4.1 Introduction... 38 4.2 Carsharing Membership Growth... 40 4.3 Carsharing Vehicle Fleet Growth... 41 4.4 Reduced Personal Vehicles Due to Carsharing... 41 4.5 Carsharing Revenue... 42 4.5.1 Revenue from Carsharing Services... 43 4.5.2 Revenue per Vehicle from Carsharing Services... 43 4.6 Conclusions and Recommendations... 45 Section 5... 46 Company Directory... 46 Section 6... 48 Acronym and Abbreviation List... 48 Section 7... 50 Table of Contents... 50 Section 8... 55 Table of Charts and Figures... 55 Section 9... 56 53

Scope of Study... 56 Sources and Methodology... 56 Notes... 57 54

Section 8 TABLE OF CHARTS AND FIGURES Chart 1.1 Annual Revenue from Carsharing Services by Region, World Markets: 2013-2020... 3 Chart 2.1 Historical Growth in Carsharing Membership by Region, World Markets: 2006-2012... 9 Chart 2.2 Historical Growth in Carsharing Vehicles by Region, World Markets: 2006-2012... 10 Chart 4.1 Total Members in Carsharing Services by Region, World Markets: 2013-2020... 40 Chart 4.2 Total Vehicles in Carsharing Services by Region, World Markets: 2013-2020... 41 Chart 4.3 Cumulative Personal Vehicle Reduction Due to Carsharing Services by Region, World Markets: 2014-2020... 42 Chart 4.4 Annual Revenue from Carsharing Services by Region, World Markets: 2013-2020... 43 Chart 4.5 Annual Revenue per Vehicle in Carsharing Services by Region, World Markets: 2013-2020... 44 Figure 2.1 Cost of Vehicle Ownership vs. Carsharing... 19 55

Section 9 SCOPE OF STUDY Navigant Research has prepared this report to present an analysis of the global carsharing market. The report examines the primary drivers behind the growth of carsharing services, the increasing segmentation of the market, and the growing role of automakers and traditional rental car agencies. It also covers the logistical issues facing the carsharing industry, as well as interest in electric vehicles for carsharing, the impact of mobile apps and greater connectivity, and consumer attitudes that act as a driver or a barrier to market growth. Short profiles of key companies involved in the carsharing industry are included. The report s purpose is not to offer an exhaustive assessment of all carsharing markets and segments. Rather, it aims to present a strategic examination of the global market with a focus on key drivers, barriers, and societal benefits. Forecasts of carsharing membership, vehicles in carsharing programs, and carsharing revenue for all major global regions through 2020 are provided. The report also forecasts the reduction in personal vehicles on the roadways due to carsharing services. SOURCES AND METHODOLOGY Navigant Research s industry analysts utilize a variety of research sources in preparing Research Reports. The key component of Navigant Research s analysis is primary research gained from phone and in-person interviews with industry leaders including executives, engineers, and marketing professionals. Analysts are diligent in ensuring that they speak with representatives from every part of the value chain, including but not limited to technology companies, utilities and other service providers, industry associations, government agencies, and the investment community. Additional analysis includes secondary research conducted by Navigant Research s analysts and its staff of research assistants. Where applicable, all secondary research sources are appropriately cited within this report. These primary and secondary research sources, combined with the analyst s industry expertise, are synthesized into the qualitative and quantitative analysis presented in Navigant Research s reports. Great care is taken in making sure that all analysis is well-supported by facts, but where the facts are unknown and assumptions must be made, analysts document their assumptions and are prepared to explain their methodology, both within the body of a report and in direct conversations with clients. Navigant Research is a market research group whose goal is to present an objective, unbiased view of market opportunities within its coverage areas. Navigant Research is not beholden to any special interests and is thus able to offer clear, actionable advice to help clients succeed in the industry, unfettered by technology hype, political agendas, or emotional factors that are inherent in cleantech markets. 56

NOTES CAGR refers to compound average annual growth rate, using the formula: CAGR = (End Year Value Start Year Value) (1/steps) 1. CAGRs presented in the tables are for the entire timeframe in the title. Where data for fewer years are given, the CAGR is for the range presented. Where relevant, CAGRs for shorter timeframes may be given as well. Figures are based on the best estimates available at the time of calculation. Annual revenues, shipments, and sales are based on end-of-year figures unless otherwise noted. All values are expressed in year 2013 U.S. dollars unless otherwise noted. Percentages may not add up to 100 due to rounding. 57

Published 3Q 2013 2013 Navigant Consulting, Inc. 1320 Pearl Street, Suite 300 Boulder, CO 80302 USA Tel: +1.303.997.7609 http://www.navigantresearch.com This publication is provided by Navigant Research, a part of Navigant Consulting, Inc. ( Navigant ), and has been provided for informational purposes only. This publication is intended for the sole and exclusive use of the original purchaser under terms and conditions agreed to by the parties. This publication may not otherwise be reproduced, recorded, photocopied, distributed, displayed, modified, extracted, accessed, or used without the express written permission of Navigant. Navigant makes no claim to any government data and other data obtained from public sources found in this publication (whether or not the owners of such data are noted in this publication), and makes no express or implied warranty, guaranty, or representation concerning the information contained in this publication, its merchantability, or its fitness for a particular purpose or function. Any reference to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply an endorsement, recommendation, or favoring by Navigant. Navigant does not assume, and hereby disclaims, any liability that may result from any reliance on or use of any information contained in this publication, or for any loss or damage caused by errors or omissions in this publication. If you do not have permission from Navigant covering this publication, please refrain from accessing or using this publication. Please contact Navigant at research-info@navigant.com to obtain permission to use this publication. 2013 Navigant Consulting, Inc. Notice: No material in this publication may be reproduced, stored in a retrieval system, or transmitted by any means, in whole or in part, without the express written permission of Navigant Consulting, Inc. 58