Use & Care
I. Specifications Model - 5000 Maximum Working Pressure... 8.79 kg/cm 2 (125 PSI) Minimum Working Pressure... 0.07 kg/cm 2 (10 PSI) Maximum Water Temperature... 43 C (110 F) Minimum Water Temperature... 2 C (35 F) Recommended Tap Water Flow Rate... 2.65 LPM (0.7 GPM) Multi-media Filter Capacity...18,925 L (5,000 GAL) THIS WATER TREATMENT DEVICE IS INTENDED FOR, AND ONLY WARRANTED FOR, NON-COMMERCIAL USE ON MUNICIPALLY TREATED TAP WATER. This Use & Care outlines proper maintenance procedures which are essential for optimum filter performance. NOTE: The warranty is void if the specifications label on the unit is removed. MADE IN U.S.A. Rena Ware reserves the right to change the appearance of or make alterations to the model shown within. Therefore, your model may appear slightly different from the illustrations in this booklet. CAUTION: DO NOT USE WITH WATER THAT IS MICROBIOLOGICALLY UNSAFE OR WITH WATER OF UNKNOWN QUALITY WITHOUT ADEQUATE DISINFECTION BEFORE OR AFTER THE SYSTEM. SYSTEMS CERTIFIED FOR CYST REDUCTION MAY BE USED ON DISINFECTED WATER THAT MAY CONTAIN FILTERABLE CYSTS. AQUA 3 II 5000 Model No HP 5000 For cold water use only Max pressure 125 psi Max temperature 43 o C IMPORTANT: Follow manufacturers installation and maintenance instructions Plumbing Safety AS/NZS 3497 Appliance Cert. 8180 Standards Australia T M CAUTION: DO NOT USE WITH WATER THAT IS MICROBIOLOGICALLY UNSAFE OR WITH WATER OF UNKNOWN QUALITY WITHOUT ADEQUATE DISINFECTION BEFORE OR AFTER THE SYSTEM. SYSTEMS CERTIFIED FOR CYST REDUCTION MAY BE USED ON DISINFECTED WATER THAT MAY CONTAIN FILTERABLE CYSTS. Rena Ware Dist. PTY LTD Castle Hill N.S.W AUSTRALIA
Table of Contents I. SPECIFICATIONS...page 2 II. PRECAUTIONS...page 4 III. INSTALLATION...page 5 15 IV. MAINTENANCE...page 16 24 V. TROUBLESHOOTING...page 25 26 VI. REPLACING COMPONENTS...page 26-27 Dear Rena Ware customer; Please be sure to complete the information listed below for your records and future reference. AQUA 3 II WATER FILTRATION SYSTEM MODEL # 5000 SERIAL # CONTRACT # DATE INSTALLED LOCAL RENA WARE ADDRESS: 3
II. Precautions The AQUA 3 II Unit: 1. Read the instructions completely before operating your AQUA 3 II, and keep the Use and Care Manual in a convenient location for future reference. 2. Do not use the AQUA 3 II near open electrical current. 3. Do not run hot water (Above 48 O C/110 O F) through the AQUA 3 II because it may damage the unit. 4. Do not place the AQUA 3 II where it may easily fall and break. 5. Do not use the AQUA 3 II beyond product specifications. *See inside cover page for specifications. 6. Always replace the internal components before or at recommended capacities with genuine Rena Ware replacement components. 7. Always hold the AQUA 3 II firmly by the base when re-positioning or transporting the unit. 8. Avoid exposing your AQUA 3 II body-cover to salt, harsh chemicals, acidic foods, or direct sunlight. CAUTION: After two or more days of non-use, run water through the AQUA 3 II for five full minutes before resuming usage. This will help flush any standing water that may potentially contain bacteria, and allow your AQUA 3 II filter to provide water of optimum quality. Use of the appliance may increase the bacterial content unless supplemental treatment is provided. Internal Components the Pre-Filter Ceramic Candle: 1. Handle the pre-filter ceramic candle carefully never shake a pre-filter ceramic candle or knock it against other items, even while it is still in its original packaging. STORE IN A COOL PLACE. 2. Do not expose the pre-filter ceramic candle to prolonged direct or indirect sunlight. 3. Always hold the pre-filter ceramic candle firmly and gently in the middle of the component. DO NOT HOLD THE PRE- FILTER CERAMIC CANDLE BY EITHER END. Pre-filter ceramic candles will crack or break with improper handling. 4. When transporting the AQUA 3 II, remove the pre-filter ceramic candle and transport it separately, using the original packing material. The pre-filter ceramic candle may crack or break if transported within the AQUA 3 II unit. CAUTION: Water should be used promptly after filtration through the AQUA 3 II. We do not recommend storing filtered AQUA 3II water for more than 48 hours. Water filtered by the AQUA 3 II is free of bacteria inhibitors, such as chlorine, and therefore may be susceptible to bacteria growth after prolonged periods of time unless supplementary treatment is provided. 4
III. Installation Internal Components Filter Housings: Never use the housing wrench to tighten the filter housings use it only for loosening and removing the filter housings. Housings should always be hand-tightened only. III. Installation: Your AQUA 3 II is a high technology water filtration system. It consists of a ceramic pre-filter and main filter integrated by an advanced manifold system. Your AQUA 3 II will provide years of good service when properly cared for and maintained. ALWAYS PROPERLY CLEAN AND MAINTAIN YOUR AQUA 3 II FOR BEST RESULTS. READ ALL INSTRUCTIONS PRIOR TO INSTALLATION. Wash and dry your hands before beginning installation and make sure your work area is clean and dry. Remove all items from the box and check each item against the parts diagram (see parts list and diagram on pages 6 and 7). Note: You will find the small wrench affixed to the handle of the housing wrench. Hold the AQUA 3 II by the base when removing from the box, and place on the counter. Remove the pre-filter ceramic candle from its packing materials for the initial installation. WHEN HANDLING THE AQUA 3 II UNIT, ALWAYS HOLD IT FIRMLY AT THE BASE. DO NOT ATTEMPT TO LIFT THE AQUA 3 II BY THE BODY-COVER OR THE TUBING. To assist you in installing your AQUA 3 II, you may wish to have the following items available: pliers, flat blade screwdriver, petroleum jelly. NOTE: Different diverter valves are used on the Aqua 3 II 5000, depending on what country you live in. Some diverter valves have a pin that is pulled or slides to enable water to be filtered, and others have lever that needs to be turned. Installation is the same regardless of the type of valve you have. 5
III. Installation (continued) AQUA 3 II WATER FILTER PARTS: A adapters the optional attachments used to connect the diverter valve to the faucet B base contains flow meter and supports manifold C body-cover the shell which covers the two filter housings D clamp the small white device which holds the inlet tube onto the top barb of the diverter valve E diverter valve barbs the extensions on the diverter valve onto which the tubing is placed F diverter valve allows convenient at-faucet switching from tap to filtered water G flow-meter monitors the number of liters of water treated by the AQUA 3 II water filtration system H flow-meter viewing window allows you to view flow-meter I housing wrench used to loosen the filter housings if they become too tight to hand loosen; never use the housing wrench to tighten the filter housings. J manifold connects the pre-filter with the main filter K multi-media filter provides final multiple stage filtration of water L multi-media filter housing the white cylinder which covers the multi-media filter M O-rings creates seal between multi-media filter housing, prefilter housing and manifold 6 N pre-filter ceramic candle acts as a pre-filter, providing initial filtration of water before it passes on to multi-media filter O pre-filter housing the white cylinder which covers the prefilter ceramic candle P pressure release valve allows residual pressure to be released from the pre-filter housing Q scouring pad used to clean the pre-filter ceramic candle R small wrench used to disconnect the tubing from the tubing receptacles in the manifold S socket openings where the filters are inserted T tubing the double tubing which connects the diverter valve on the faucet with the AQUA 3 II water filtration system. The inlet tube extends from the top barb of the diverter valve to the tubing receptacle marked (+) and is marked with a black dashed line U tubing inserts the inserts at the end of each tube V tubing receptacles the openings in the manifold where the tubing is inserted, inlet (gray) and outlet (white) W release button press to release the base from the main unit X spout releases filtered water Y elbow attaches spout to tubing outlet receptacle Z single inlet tubing connects the single diverter valve to the inlet receptacle NOTE: Your Aqua 3 II 5000 will have either a spout or a double diverter valve assembly, depending on the model.
A C Q P O L R M X N K D Z I Y F D V S J E T U G B H W 7
III. Installation (continued) AQUA 3 II INSTALLATION INSTRUCTIONS: Preparing the AQUA 3 II filter unit: 1. REMOVE THE AQUA 3 II BODY- COVER Lift the bodycover off and set it aside (see figure 1). 2. REMOVE THE PRE-FILTER HOUSING The pre-filter housing is closest to the tubing receptacles, and can be identified by the number 1 fig. 1 embossed onto the manifold (see figure 2). Unscrew the prefilter housing counter-clockwise, and set it aside. (If necessary, use the housing wrench supplied with your AQUA 3 II to loosen the pre-filter housing.) Be careful not to push against the red pressure release valve. 3. THE PRE-FILTER CERAMIC CANDLE Remove a prefilter ceramic candle from its protective packaging. USE CARE WHEN HANDLING THE PRE-FILTER CERAMIC CANDLE. Support the prefilter ceramic candle firmly in fig. 2 the center do not hold the pre-filter ceramic candle by the double O-ring end. Slightly moisten the O-rings with water before installing the pre-filter ceramic candle. 4. INSTALL THE PRE-FILTER CERAMIC CANDLE Insert the pre-filter ceramic candle into the socket revealed in Step 2 (see figure 3). Holding the prefilter ceramic candle firmly but GENTLY, with the double O-ring portion fig. 3 8
III. Installation (continued) pointed downward, apply a sliding pressure straight down then twist to slide the pre-filter ceramic candle into place. Make sure it is pushed all the way down. 5. REPLACE THE PRE-FILTER HOUSING Check to make sure that the O-ring is in place at the open end of the prefilter housing. (If the O-ring falls out, lay it back into the groove at the opening of the filter housing (see figure 4) and press into place with your fingers. A small amount of petroleum jelly can be applied to the O-ring to help hold it in place. Do not use vegetable, animal or motor oil.) Place the pre-filter housing over the prefilter ceramic candle and turn clockwise until hand-tight. DO NOT OVER-TIGHTEN. Never use the housing wrench to tighten the filter housings use it only for loosening and removing the filter housings. 6. CHECK THE MULTI-MEDIA FILTER The multi-media filter is on the side of the AQUA 3 II opposite the tubing receptacles, and can be identified by the number 2 embossed onto the manifold. Unscrew the multimedia filter housing counterclockwise, and set it aside. (If necessary, use the housing wrench supplied with your AQUA 3 II to loosen the housing (see figure 5).) The multi-media filter will already be in place. fig. 4 fig. 5 9
III. Installation (continued) 7. REPLACE THE MULTI-MEDIA FILTER HOUSING Check to make sure the O-ring is in the groove at the open end of the multi-media filter housing. Place the multi-media filter housing over the multi-media filter and turn in a clockwise direction until HAND-TIGHT. DO NOT OVER-TIGHTEN. Preparing the faucet: 8. If your faucet has an aerator, remove aerator from the faucet (see figure 6). 9. The diverter valve is attached to the end of the tubing. Do not remove the tubing from the diverter valve. Thread the diverter valve onto the faucet, finger-tight only (see figure 7). Do not over-tighten the diverter valve. Over-tightening can cause the diverter valve to malfunction and/or break. If the diverter valve does not fit on the faucet, use an appropriate adapter. fig. 6 fig. 7 10
III. Installation (continued) (For spout models see Spout Installation, page 13) 10. Position the AQUA 3 II on the counter where desired. There are two tubes leading from the diverter valve; the inlet tubing is identified with a black-dashed line, and is connected to the top barb of the diverter valve with a clamp (see figure 8). The outlet tubing has no markings and and is connected to the bottom barb of the diverter valve. (You will notice that there are inserts positioned in the ends of each tube. Check to be sure that these inserts are in place.) 11. The manifold of the AQUA 3 II has two tubing receptacles the inlet opening is identified with a gray collar and a (+) under the hole to correspond with the black-dash lined inlet tube (see figure 9). Place the inlet tube, (connected to the top barb of the diverter valve), into the inlet opening gently push the tubing into the opening until it stops about 1.5 centimeters. Pull slightly on the tubing to ensure that the tube is secure. Then place the outlet tubing, connected to the bottom barb of the diverter valve, into the opening with the white collar, marked with a (0). Pull slightly on the tubing to make sure it is secure. 12. Turn the tap water on and engage the diverter valve (see figure 10). Note: Filtered water will always flow from the small nozzle, tap water will flow from the larger nozzle. fig. 8 fig. 9 fig. 10 11
III. Installation (continued) 13. Push in the red pressure release valve located on the pre-filter housing (see figure 11) to allow air to escape. When only water starts to escape, release the valve. Wipe any water released through the pressure release valve off the pre-filter housing. Filtered water should now be flowing out of the small nozzle on the diverter valve or spout. Allow the water to flow through the AQUA 3 II for ten minutes to purge the system. Sudden bursts of water and air are normal the system is eliminating air pockets. 14. With the water running, check for leaks run your hands around all openings. Turn the unit upside down and rest it on the filter housings, and remove the base by pushing in on the base release buttons on the front and back of the manifold (see figure 12). Check for leaks around the flow-meter. If there are any leaking connections, turn the tap off and try tightening or re-connecting the problem section. 15. Snap the base back into place and turn the AQUA 3 II upright. 16. Replace the AQUA 3 II bodycover. Position the AQUA 3 II on the counter. Your new AQUA 3 II is now ready for use. fig. 11 fig. 12 12
III. Installation (continued) OPTIONAL SPOUT INSTALLATION: 1. Insert the tubing insert (D) into the end of the single tubing (G).(See photograph 1). 2. Push the tubing into the + inlet receptacle on the manifold, indicated by a + symbol and gray collar. (See photograph 2). 3. Push the white elbow (B) into the outlet indicated by the o symbol and white collar in the manifold. (See photograph 3). When properly installed, the elbow will be almost flush to the white collar. 4. Support the elbow from underneath and push the spout (A) firmly down into the while elbow (B) (See photograph 4). 5. Position the spout (A) straight up and down. The spout should rotate freely inside the white elbow. 6. Run the cold tap water and engage the diverter valve. Note: Filtered water only flows from the unit s spout; tap water only flows from the diverter valve. photograph 1 photograph 2 photograph 3 photograph 4 13
III. Installation (continued) INSTALLATION OPTIONS: TO ADJUST THE LENGTH OF THE TUBING (you will need a sharp knife) 1. To shorten the length of the tubing, remove the tubing (see figure 13) from the manifold, then carefully remove the tubing inserts from both tubes. With a knife, cut the tubing to the desired length (see figure 14). Then, replace the tubing inserts. 2. Insert the tubing into the manifold, making sure to connect the inlet tube in the gray receptacle of the manifold (see figure 15). fig. 13 WALL OR UNDER THE COUNTER INSTALLATION An optional mounting bracket may be available to allow your AQUA 3 II to be mounted to a wall or under the counter. Contact your local Rena Ware Customer Service Office. fig. 14 fig. 15 14
III. Installation (continued) UNIVERSAL ADAPTER INSTALLATION OPTIONS: TO USE THE UNIVERSAL ADAPTER TO ATTACH THE DIVERTER VALVE TO THE FAUCET: 1. Remove the top hose clamp from the universal adapter. 2. Slide this hose clamp over the spout on your faucet (see figure 16). 3. Push tubing end of adapter up onto the faucet spout. To ease sliding on the tubing, submerse the tubing in HOT water for 30 seconds. Use a towel when handling the adapter as it will be hot. 4. Slide the top hose clamp down over the tubing and faucet spout (see figure 17). Twist the hose clamps to the back. 5. Tighten hose clamp with a flat blade screwdriver do not over-tighten securing the adapter to the faucet spout. 6. Verify the hose clamp is secure around the tube and diverter valve adapter. 7. Thread the diverter valve onto the adapter (see figure 18). fig. 16 fig. 17 fig. 18 15
IV. Maintenance Cleaning the exterior: Use a clean, damp cloth with mild dishwashing soap to clean the white portions of the body-cover. To remove fingerprints and water spots from the stainless steel portion of the body-cover, rub gently with a soft cloth. Do not let water spots dry on the stainless steel portion of the body-cover. You may use a high quality stainless steel polish to clean this portion of the body-cover, however we suggest testing it on a small section for scratching. Never use an abrasive cleanser on the stainless steel portion of the body-cover. Cleaning the pre-filter ceramic candle: Note: Sanitary precautions should always be taken when handling soiled components of your AQUA 3 II. We suggest using thin waterproof gloves. ALWAYS SUPPORT THE PRE-FILTER CERAMIC CANDLE BY HOLDING IT GENTLY BUT FIRMLY WITH ONE HAND. HOLD THE PRE-FILTER CERAMIC CANDLE IN THE CENTER NEVER HOLD IT BY ITS ENDS. The pre-filter ceramic candle will crack or break with improper handling. Clean the pre-filter ceramic candle whenever water-flow falls to an unacceptable rate. Before cleaning the pre-filter ceramic candle, it is necessary to drain out any existing water from the pre-filter housing. 1. Remove the body-cover from the AQUA 3 II, and set it aside. 2. Place the AQUA 3 II so that the tubing receptacles are over or in the sink. Gently push in on the inlet tubing, in the opening marked (+) with the gray collar. Slide the small wrench supplied with your AQUA 3 II around the inlet tubing, with the indented side of the wrench facing toward the unit, (see figure 19/19a) and while pushing in gently on the gray collar; pull out the tube with your other hand. Some water may drain from your AQUA 3 II. Do not remove the white, outlet tubing. NON-SPOUT MODELS SPOUT MODELS fig. 19 fig. 19a 16
IV. Maintenance (continued) 3. Turn the pre-filter housing, (the one closest to the tubing receptacles labeled with a number 1 embossed onto the manifold), 1/4 to 1/2 turn counter-clockwise this will allow water in the pre-filter to drain through the inlet opening (see figure 20). You can tip the AQUA 3 II slightly to further encourage drainage. Remember to hold the AQUA 3 II firmly by the base when repositioning or moving the unit. (If necessary, use the housing wrench to loosen the housing.) 4. When the water has stopped draining completely, remove the pre-filter housing by turning it counter-clockwise. Lift the pre-filter housing straight up off of the pre-filter ceramic candle, and set it aside. Be careful not to knock the pre-filter housing against the pre-filter ceramic candle the impact may cause the pre-filter ceramic candle to crack or break. 5. Using thin waterproof gloves, grip the pre-filter ceramic candle firmly in the middle and gently remove by twisting and lifting straight up (see figure 21). fig. 20 fig. 21 17
IV. Maintenance (continued) 6. Clean the pre-filter ceramic candle by supporting the body of the pre-filter ceramic candle firmly in the middle with one hand, and gently scrub the prefilter ceramic candle with the scouring pad provided with your AQUA 3 II (see figure 22). Always brush away from the double O-ring end of the pre-filter ceramic candle. Clean the pre-filter ceramic candle using only water never use soap or detergents. Continue cleaning the pre-filter ceramic candle using slight pressure until it appears clean (white or off-white in color). Always support the pre-filter ceramic candle by holding it gently but firmly with one hand. Hold the pre-filter ceramic candle in the center never hold it by the fitted end. Prefilter ceramic candles will crack or break with improper handling. 7. Reinsert the pre-filter ceramic candle by applying a sliding pressure straight down then twist to slide the pre-filter ceramic candle into place (see figure 23). fig. 22 fig. 23 18
IV. Maintenance (continued) 8. Check to be sure that the O-ring is still in place at the open end of the pre-filter housing. (If the O-ring falls out, lay it back into the groove at the opening of the filter housing (see figure 24) and press into place with your fingers. A small amount of petroleum jelly can be applied to the O-ring to help hold it in place. Do not use vegetable, animal or motor oil.) Replace the pre-filter housing and secure by turning clockwise until hand-tight only. DO NOT OVER-TIGHTEN. Never use the housing wrench to tighten the pre-filter housing the housing wrench is only for loosening the filter housings. fig. 24 19
IV. Maintenance (continued) 9. Reattach the tubing by reinserting the inlet tube into the opening with the gray collar and labeled with the (+). Push the tube in until it stops. Pull gently to ensure that the tubing is secure (see figure 25/25a). 10. Slowly turn the tap water on, switch the diverter valve to the filtered water position. Press in the red pressure release valve (see figure 26/26a) located on the pre-filter housing. Continue pressing while air and some water escapes from the valve. As soon as you notice only water escaping, release the valve. Wipe any water from the pre-filter housing with a soft cloth. 11. Filtered water should now be flowing freely through the small nozzle of the diverter valve or the spout. SPOUT MODELS DOUBLE DIVERTER MODELS (NON SPOUT) fig. 25 fig. 26 fig. 25a fig. 26a 20
IV. Maintenance (continued) To determine when to replace the pre-filter ceramic candle on your model, please consult the Component Replacement Chart page at the back of this manual. How to replace the pre-filter ceramic candle: 1. Follow steps 1 5 of Cleaning the pre-filter ceramic candle. 2. Using sanitary precautions, dispose of the soiled pre-filter ceramic candle (see figure 27). 3. Remove a new pre-filter ceramic candle from its protective packaging and follow the installation steps 7 11 of Cleaning the pre-filter ceramic candle. fig. 27 NOTE: Contact the Rena Ware Customer Service Office or your personal Rena Ware independent consultant to place an order for replacement pre-filter ceramic candles. 21
IV. Maintenance (continued) When to replace the multi-media filter: The flow-meter will indicate when to replace the multi-media filter. Please refer to VI. Replacing Components at the back of this manual, for instructions that pertain to your model. 1. Remove the body-cover from the AQUA 3 II, and set it aside. 2. Place the AQUA 3 II so that the tubing receptacles are over the sink. Gently push in on the outlet tubing (or white elbow if using a spout), in the opening with the white collar marked with a (0). Slide the small wrench around the outlet tubing or spout elbow, with the indented side of the wrench facing the unit, and while pushing in gently on the white collar; pull out the tube or spout elbow (see figure 28/28a). 3. The multi-media filter is labeled with a number 2 embossed on the manifold (see figure 29), opposite the tubing receptacles. Turn the multi-media filter housing 1/4 to 1/2 turn counter-clockwise and allow the water to drain out through the outlet opening (see figure 30/30a). You can tip the AQUA 3 II slightly to further encourage drainage. Remember to hold the AQUA 3 II firmly by the base when repositioning or moving the unit. (If necessary, use the housing wrench to loosen the filter housing.) DOUBLE DIVERTER VALVE MODEL (NON SPOUT) fig. 28 DOUBLE DIVERTER VALVE MODEL (NON SPOUT) fig. 30 SPOUT MODEL fig. 28a 2 fig. 29 SPOUT MODEL fig. 30a 22
IV. Maintenance (continued) 4. Turn the multi-media filter housing counter-clockwise until you can lift it straight off of the multi-media filter, and set it aside. 5. Using proper sanitary precautions, pull straight up on the multi-media filter it should remove easily. Using sanitary precautions, dispose of the soiled multi-media filter (see figure 31). 6. Install a new multi-media filter by placing it over the socket. The multi-media filter should just rest loosely over the socket (see figure 32). 7. Check to make sure that the O-ring is still in the groove at the open end of the multi-media filter housing (see figure 33). Replace the multi-media filter housing by turning clockwise until hand-tight. DO NOT OVER-TIGHTEN. 8. Turn the unit upside down and rest it on the filter housings. Remove the base by pushing in on the base release buttons on the front and back of the manifold (see figure 34). fig. 31 fig. 32 fig. 33 fig. 34 23
IV. Maintenance (continued) 9. Rotate the flow-meter knob clockwise until the notch on the label aligns with the white indicator on the flow-meter body(see figure 35). You should have marked the 1/2 box when resetting your flow meter at the half life (see page 27 Replacing Components) (Apply the new label if supplied with your new multi-media filter by aligning the notch on the label with the indicator on the flow-meter body.) Replace the base. 10. Turn the filter upright, and reinsert the outlet tubing or spout into the AQUA 3 II tubing receptacle with a white collar and marked with a (0) (see figure 36/36a). Engage the diverter valve, and turn the tap water on. Check the whole unit for water leaks. 11. If no leaks are found, replace the body-cover and flush for two minutes. Note: If you find a leak that cannot be corrected by re-attaching all of the connections, contact your local Rena Ware Customer Service Office. fig. 36 fig. 35 DOUBLE DIVERTER VALVE MODEL (NON SPOUT) SPOUT MODEL fig. 36a Note: Over time, a diverter valve may lose its lubrication and become more difficult to operate. To improve performance, place a small drop of petroleum jelly (e.g. Vaseline), or silicone grease at the points shown. VALVE STEM Apply lubricant here, and on opposite side 24
V. Troubleshooting 1. Water does not flow through the filter Is the diverter valve in the proper position for filtered water? Adjust the diverter valve to the proper position. Is the tubing folded or pinched? Make sure the tubing is smooth and straight. Check multi-media filter if your multi-media filter has an arrow, it should be pointing down. Is the viewing window of the flow-meter registering as red? If so, refer to Section VI. Replacing Components. Inspect the pre-filter ceramic candle is it clean? The pre-filter ceramic candle may become clogged, preventing water flow. Clean the pre-filter ceramic candle thoroughly according to the directions in Section IV. Maintenance. 2. Water leaks out of filter housings Check both filter housings and hand-tighten until water stops leaking. If water continues to leak out of a filter housing, drain the AQUA 3 II unit completely and remove both filter housings. (Refer to Section IV. Maintenance, Cleaning the pre-filter ceramic candle, steps #1 through #7, pages 16-18 and Replacing the multi-media filter, steps #1 through #11, pages 22-24.) Check to make sure the O-ring is properly seated in each filter housing. (See Section III. Installation, step #5, page 9.) A small amount of petroleum jelly can be applied to the O-ring to help hold it in place. Do not use vegetable, animal or motor oil. 3. Water leaks from tubing receptacles in manifold Push tube(s) further into receptacles. Remove the tubing and verify that the inserts are still in place (see Section III. Installation, step #10, page 11). 4. Water leaks from tubing Check tubing for cuts or nicks. If a portion of the tubing is leaking, it must be replaced with a new length of AQUA 3 II tubing. Contact the Rena Ware Customer Service Office for replacement parts. If water is leaking at the diverter valve, push the tubing firmly over the diverter valve barbs. Make sure the inlet tube (the one with the black dashed line on the double diverter models) is attached to the top barb of the diverter valve, and the clamp is tight tighten if necessary. 25
V. Troubleshooting (continued) 5. One of the filters won t drain Make sure the appropriate tube or spout is removed completely from the tubing receptacle. Turn the filter housing counter-clockwise 1/4 turn. If the filter still won t drain, continue turning the filter housing counter-clockwise in small increments until water flows out of unit at the tubing receptacles. (Be careful not to turn the filter-housing too far, water may be released from housing and spill out over the base.) 6. Water continues to flow out of filtered water diverter valve nozzle after water is turned off Some water may continue to flow after shut off due to the build-up of pressure within the unit. This is normal. If water flows for longer than one minute, remove the body-cover and press the red pressure release valve located on the pre-filter housing. Continue pressing the valve until water escapes instead of air. As soon as only water escapes, release the valve. Wipe any water from the pre-filter housing with a soft cloth. Replace the body-cover. You may also invert the entire filter in the sink (positioning the spout so the flow does not spray out of the sink) and run for 3-5 minutes. This will help purge air trapped in the water system allowing better water flow. 7. Flow-meter viewing window registers yellow... Refer to Section VI. Replacing Components at the back of this manual. VI. Replacing Components Your AQUA 3 II is a modular system that should last for years with proper maintenance and regular replacement of components using genuine Rena Ware parts. Please refer to the Component Replacement Chart on the back of this manual for information about when to replace components. Half-life of the multi-media filter Your multi-media filter will reach half-life after filtering 9,462 liters (2,500 gallons) of water. When you first put your unit in service, the flow meter viewing window will register as green. As you near the half-life point, the flow-meter viewing window will register as yellow, and then red when the half-life point has been reached. At this point, the flow meter will shut the system off, indicating the need to service the unit. Remove the filter base and expose the flow meter see fig, 34 page 23). Using a pen, mark the box on the flow meter label next to 1/2. This will be your indication that the half-life of the multi-media filter has been reached. Then rotate the flow-meter clockwise until the notch on the label aligns with the indicator on the flow-meter body (see figure 37). fig. 37 26
Replace the base and return the unit to operation. There is no need to replace the multi-media filter at this time; it is capable of filtering another 9,462 liters 2,500 gallons) of water. The flow meter viewing window should register green again. When to replace the multi-media filter When the flow-meter viewing window registers yellow - it is almost time to replace the multi-media filter. You should order a replacement multi-media filter at this time. When the multi-media filter reaches its full capacity, the flow-meter viewing window will register as red and water flow will be shut off. You will need to replace the multi-media filter at this time. (For instructions on how to replace the multi-media filter, please refer to Section IV. Maintenance, How to replace the multi-media filter.) The interruption in water flow is a built-in safety precaution so that you will know your filter is no longer capable of filtering your water properly and needs to be replaced. Replacement components are sold separately - please contact your Rena Ware Customer Service Office. ALWAYS USE GENUINE RENA WARE REPLACEMENT PARTS, OBTAINED THROUGH THE LOCAL AUTHORIZED RENA WARE CUSTOMER SERVICE OFFICE. Rena Ware components contain advanced internal media which may not be present in other filters. Component Replacement Chart - Model 5000 COMPONENT REPLACE Pre-filter ceramic candle...when cleaning the pre-filter ceramic...candle has failed to restore the desired...flow from the diverter valve. Multi-media filter...every 18,925 liters (or 5,000 gals.) Reset Flow Meter at 9,462 liters ( 2,500 gallons) half-life. Diverter valve & tubing...every 12 18 months. O-rings...O-rings may become worn after...repeated opening/closing of the filter...housings. Replace if the O-rings are...cracked, warped or broken. 27
Warranty The Rena Ware Warranty Rena Ware warrants its AQUA 3 water filtration systems to be free from defects in materials and workmanship for one year from the date of purchase. This Product is for home use on municipally treated water only. This Warranty does not cover damage resulting from use of the Product on water having high chemical interference, suspended materials or visual solids. This Warranty does not cover normal wear and tear of valving connections, rubber and plastic parts, or ceramics. This Warranty does not cover defects resulting from misuse, abuse, negligence, accident, use of the Product in a manner other than as described in the instructions and on the specifications label, repair or alteration outside a Rena Ware facility, or lack of maintenance. Use of replacement parts other than genuine Rena Ware replacement parts or removal of the specifications label will void this Warranty. This Warranty does not cover incidental or consequential damages resulting from the use of this Product. Remedy in the Event of Warranty Claim At its option, Rena Ware will repair or replace a Product, or any part thereof, which is determined to be defective within one year from the date of purchase. If a replacement is made, the Product for which the replacement is made becomes the property of Rena Ware. This remedy shall be the exclusive remedy available. To Obtain Warranty Service To obtain warranty service, send a detailed written description of the claimed defect to the Rena Ware Service Center. You may be required to return the Product, at your expense, to the nearest Rena Ware Service Center in order to obtain warranty service. You may also be required to provide proof of purchase. If, after inspection, Rena Ware determines that a covered defect exists, Rena Ware will bear the cost of return delivery. Other Warranty Limitations This Warranty is in lieu of all other express warranties. Any implied warranty shall be equal in duration to the above express Warranty. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights. You may also have other rights which vary from jurisdiction to jurisdiction. This Warranty applies to AQUA 3 water filtration systems only. Separate warranties apply to cookware and other Rena Ware products. AQ 347 MODEL 5000 28 2347.01.0202 PRINTED IN U.S.A Copyright 2002 R.W.I.