Service Manual _ (YY_MM_DD) Philips Domestic Appliance and Personal Care

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Sonicare toothbrush HX6150, Sanitizer HX6902, FlexCare HX6911, FlexCare HX6912, FlexCare with Sanitizer HX6930, (handle) HX6932, FlexCare with Sanitizer HX6952, FlexCare with Sanitizer Philips Domestic Appliance and Personal Care Service Manual SERVICE POLICY Product will be serviced for 3 years after End of Life. PRODUCT INFORMATION Easy-start The brushing power will gently increase to full power over the first 14 brushings. The Easy-start feature is active if you hear 2 beeps immediately after turning on your toothbrush. Once you reach the optimal brushing power, after the 14 th brushing, you will no longer hear the double beep at the beginning of the brushing routine. Easy-start can also be switched off. To deactivate and to reactivate the Easy-start feature, see directions for use. Smartimer Automatically sets the brushing time to 2 minutes. After these 2 minutes the product switches off automatically. If you wish to pause, or stop brushing during the 2- minute cycle, press the on/off button. When you press the on/off button again, the Smartimer will pick up where you left off. Quadpacer The Quadpacer feature ensures that you brush all four sections of your mouth evenly and thoroughly. You will hear a short beep and notice a brief pause in brushing action. This is the signal to move to the next section of your mouth. To deactivate and to reactivate the Quadpacer feature, see directions for use. Programmable brushing modes The programmable brushing allow you to customize the brushing action. There are three different brushing modes. Clean mode is the standard mode for superior teeth cleaning. Sensitive mode provides gentle, yet thorough cleaning for sensitive gums and teeth. Massage mode provides gentle gum stimulation.. Programmable brushing routines The programmable brushing modes and routines allow you to customize the length of brushing time. Choose 1, 2(factory default) or 3 minute time intervals. The 1-minute Go Care brushing routine has Quadpacer beeps every 15 seconds. The 2-minute Clean brushing routine has Quadpacer beeps every 30 seconds. The 3-minute Max Care brushing routine has Quadpacer beeps every 45 seconds. Note: The Quadpacer feature cannot be deactivated on the Go Care and Max Care brushing routines. Reminder bristles Reminder bristles are introduced to remind the consumer to replace their BHs at the recommended replacement time. The color of the reminder bristles wears out as you use the brush head and starts fading from the tip downward. When the reminder bristles have faded half way it is time to replace the brush head. After approximately 3 months of use. Published by Philips Consumer Lifestyle Printed in the Netherlands Copyright Reserved Subject to modification 4235-057-54241 _ 11-05-12

Cleaning Do not place brush head, the handle or the charger in the dishwasher. Rinse the brush head and bristles after each use and allow to air dry completely. Remove the brush head at least once a week and clean the connection between the brush head and the handle and allow to air dry completely. Do not use sharp objects to press on the rubber seal at the top of the handle as this may cause damage. Clean the rest of the handle periodically with mild soap and a moist cloth. Unplug the charger before cleaning and use a moist cloth to wipe the surface of the charger. If your toothpaste contains peroxide, baking soda or other bicarbonate(common in whitening toothpastes), thoroughly clean the brush head and the handle with soap and water after each use. Otherwise the plastic may crack CHARGING YOUR SONICARE Charging Your SonicareNote: It takes at least 24 hours to fully charge the battery. Plug the charger into a live electrical outlet and place the handle on the charger. The battery indicator light located in the power on/off button flashes to indicate that the toothbrush is charging. When the Sonicare is fully charge, the battery charge indicator light will stop flashing Deluxe recharge gauge Indicates amount of charge left in battery 3 green LEDs: 75-100% 2 green LEDs: 50-74% 1 green LED: 25-49% 1 flashing yellow LED: less than 25% If the battery charge of your Sonicare is low, you will hear 3 beeps at the end of the brushing cycle and the charge indicator LED flashes yellow for 30 seconds. When the handle is placed in the charger, the green charge indicator LEDs will blink in the above patterns indicating the level of charge. SAFETY INFORMATION - Consult your physician prior to using Sonicare if you have medical concerns. - Sonicare has been tested and is compliant with safety standards for electromagnetic devices. - Do not place or store the charger or sanitizer where it can fall or be pulled into a bathtub, sink or toilet. - Discontinue use of the sanitizer if the UV light bulb remains on when the door is open. UV light can be harmful to the human eye and skin. This device should be kept out of reach of children at all times. - The UV light bulb is hot during and immediately after the sanitizing cycle. Do not touch the UV light when it is hot. - DO NOT plug the charger into an outlet with incorrect voltage. This product is designed to operate within a range of 100 to 240 volts. Voltage converters and plug adapters DO NOT guarantee voltage compatibility. Never force the plug into an outlet. TECHNICAL INFORMATION Toothbrush Handle - Voltage : 4.05 Volts d.c. at full charge - Power consumption : 2 watts - Charging time : Empty-to-full: 24 hours - Operating time : Full-to-empty: 40 minutes - Battery type : Lithium Ion Travel Charger - Voltage / Frequency : 100-240V, 50-60 Hz - Power consumption : 0.4 watts @ 100V / 1.4 watts @ 240V UV Sanitizer / Charger - Voltage / Frequency : 100-240V, 50-60 Hz - Power consumption : 1.0 watts @ 100V / 1.4 watts @ 240V (Charge Mode Only) 5.8 watts @ 100V / 6.5 watts @ 240V (UV and Charge Mode) 2-7

REPAIR INSTRUCTION - Brush head (pos 3) In case of a defective brush head, the complete brush head must be replaced. - Charging unit (pos 2) In case of a defective charging unit or cordset, the complete charging unit must be replaced. - Handle toothbrush (pos 1) The batteries inside cannot be replaced. In case of a defect, the complete unit must be replaced. - Charging the handle (pos 1) The handle should be charged for at least 24 hours during the first few days of use. - Sanitizer(pos 4) In case of a defective sanitizer, the complete sanitizer unit must be replaced. - Sanitizer UV light bulb Replacement(pos 5) Environment - The rechargeable battery inside your Sonicare cannot be replaced, but is easy to remove for recycling or proper disposal. Refer to the instructions below for battery removal. - Do not throw away the appliance or the UV light bulb(bulb contains mercury) with the normal household waste at the end of it s life, but hand it in at an official collection point for proper disposal. - If you have any recycling questions, contact your local waster management office. 1. To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Sonicare and let it run until it stops. Repeat this step until you can no longer switch on the Sonicare. 2. Insert a screwdriver into the slot located at the bottom of the handle and turn counterclockwise to release the bottom cap. 3. Hold the handle upside down and push down on the shaft to release the internal components of the handle. 4. Insert the screwdriver under the circuit board, next to the battery connections, and twist to break the connections. Remove the circuit board and pry the battery from the plastic carrier. 5. The rechargeable battery can now be recycled and the rest of the product discarded appropriately. 3-7

SANITIZER Sanitizing With the UV sanitizer you can clean your brush head after every use. After brushing, rinse the brush head and shake off excess water. To open the sanitizer door, press the door release button. Place the brush head on one of the two pegs in the sanitizer so that the bristles are directly facing the light bulb. Close the door and press the green power on/off button once to start the UV clean cycle. It runs for 10 minutes then automatically shuts off. The sanitizer is in operation when the blue light glows through the Philips logo and the UV clean LED flashes slowly. Note: The sanitizer stops if the door is opened during operation. DISASSEMBLY- AND RE-ASSEMBLY ADVISE UV light bulb replacement 1. Unplug sanitizer. 2. Slightly lift the drip tray and pull it out. 3. Remove the protective screen by gently lifting it up and pull it out. 4. Remove light bulb by grasping it and pulling it out of the metal clasp. 5. Align replacement light bulb with metal clasp and push bulb into clasp then reinsert light bulb screen. 4-7

PARTS LIST AND EXPLODED VIEW Pos Service Code Description Comments 1 4235 010 06902 TRAVEL CHARGER - US, CANADA 4235 010 06912 TRAVEL CHARGER - EURO, UAE, SOUTH AFRICA 4235 010 07102 TRAVEL CHARGER UK 4235 090 02571 TRAVEL CHARGER HONG KONG, UK, SINGAPORE, PHILIPPINES, MALAYSIA 4235 090 02541 TRAVEL CHARGER - JAPAN KOIZUMI 4235 090 02591 TRAVEL CHARGER - JAPAN YOSHIDA 4235 090 02551 TRAVEL CHARGER - KOREA 4235 090 02561 TRAVEL CHARGER - TAIWAN 4235 090 02531 TRAVEL CHARGER - CHINA 4235 090 02581 TRAVEL CHARGER - AUSTRALIA 4235 090 00971 TRAVEL CHARGER - RUSSIA 2 8816 011 60540 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - US 8816 011 21520 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - CANADA 8816 011 05030 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - EURO, UAE, SOUTH AFRICA, UK, RUSSIA 8816 011 05550 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - HONG KONG, SINGAPORE, PHILIPPINES, MALAYSIA 8816 012 05460 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - KOIZUMI 8816 012 05460 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - YOSHIDA 8816 011 05570 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - KOREA 8817 001 05860 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - TAIWAN 8817 010 05810 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - CHINA 8816 013 05340 PRO RESULTS BRUSH HEAD, REMINDER BRISTLES - AUSTRALIA 2 8816 021 62540 US 8816 021 21530 CANADA 8816 021 05030 EURO, SOUTH AFRICA, UK, RUSSIA 8816 012 05550 HONG KONG, SINGAPORE, PHILIPPINES, MALAYSIA TBD YOSHIDA & KOIZUMI 8816 021 05570 KOREA 8816 021 05860 TAIWAN 8816 021 05570 CHINA TBD AUSTRALIA 5-7

PARTS LIST AND EXPLODED VIEW, Cont Pos Service Code Description Comments 3 4235 010 07057 UV SANITIZER - US, CANADA 4235 010 07237 UV SANITIZER - EURO, UAE, SOUTH AFRICA 4235 090 01491 UV SANITIZER - UK 4235 090 02701 UV SANITIZER - HONG KONG, SINGAPORE, PHILIPPINES, MALAYSIA UV SANITIZER - JAPAN KOIZUMI UV SANITIZER - JAPAN YOSHIDA 4235 090 02681 UV SANITIZER - KOREA 4235 090 02691 UV SANITIZER - TAIWAN UV SANITIZER - CHINA UV SANITIZER - AUSTRALIA 4235 090 01171 UV SANITIZER - RUSSIA 4 4235 025 04291 UV SANITIZER BULB - US, CANADA TBD UV SANITIZER BULB - EURO 4235 090 01561 UV SANITIZER BULB - ASIA 5 4235 020 27251 UV SANITIZER BULB GUARD 6 4235 020 27261 UV SANITIZER DRIP TRAY 7 4235 010 06921 CHARGER COVER AND BASE 8 4235 020 20971 TRAVEL CASE 9 4235 010 07151 DELUX CHARGER (TRAVEL CHARGER WITH DECO) - US, CANADA 4235 010 07162 DELUX CHARGER (TRAVEL CHARGER WITH DECO) - EURO, UAE, SOUTH AFRICA 4235 010 07172 DELUX CHARGER (TRAVEL CHARGER WITH DECO) UK 4235 090 02491 DELUX CHARGER (TRAVEL CHARGER WITH DECO) HONG KONG, UK, SINGAPORE, PHILIPPINES, MALAYSIA 4235 090 02461 DELUX CHARGER (TRAVEL CHARGER WITH DECO) - JAPAN KOIZUMI 4235 090 02511 DELUX CHARGER (TRAVEL CHARGER WITH DECO) - JAPAN YOSHIDA 4235 090 02471 DELUX CHARGER (TRAVEL CHARGER WITH DECO) - KOREA 4235 090 02481 DELUX CHARGER (TRAVEL CHARGER WITH DECO) - TAIWAN 4235 090 02451 DELUX CHARGER (TRAVEL CHARGER WITH DECO) - CHINA 4235 090 02501 DELUX CHARGER (TRAVEL CHARGER WITH DECO) - AUSTRALIA DELUX CHARGER (TRAVEL CHARGER WITH DECO) - RUSSIA 10 4235 090 02071 HANDLE +BH - US, CANADA 4235 090 02931 HANDLE +BH - EURO, UK, UAE, SOUTH AFRICA 4235 090 02241 HANDLE +BH - CHINA 4235 090 02231 HANDLE +BH - REST OF ASIA Not available as a Service Part. Only available as warranty. Hanlde warranty claims must be routed to Call Centers for replacement. 6-7

PARTS LIST AND EXPLODED VIEW, Cont 2 3 6 5 10 4 7 1 7 8 9 7-7