Utilising Smart Metering for Low-Voltage Network Management Project Experiences of a medium-size Finnish utility

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Utilising Smart Metering for Low-Voltage Network Management Project Experiences of a medium-size Finnish utility Timo Patana, CEO Oulun Seudun Sähkö Verkkopalvelut Oy 18.4.2013

Oulun Seudun Sähkö Founded 1921 A co-operative utility 28.300 Customers, of which ~15.000 are members of the co-op. Member discount 1,2 c/kwh About 3.300km network, 11 stations (110/20kV), 1400 substations (20/0.4kV) 450GWh/a energy transfer 28.200 Smart meters installed

Smart Metering Project Schedule, actual: 2009 2010 2011 2012

Smart Metering System at Oulun Seudun Sähkö: Customer Information System CRM / Generis Extranet Customer Mesh-radio network (865MHz) 2G/3G (900,1800,2100MHz) 2G/3G (900,1800,2100MHz) Mesh-Master Public IP Network 2G/3G (900,1800,2100MHz) RS-Master RS-Slave1-60pcs (av. 9pcs) 60% of devices Urban and semi-urban areas Mesh-Slave 1-90pcs (average 11pcs) APN/LAN Reading System Aidon Gateware P2P 10% of devices Rural areas, single Customers RS-485 30% of devices Flats

Smart Meters are an integrated part of the system: Stations Remote disconnects and switches Alarms Alarms Controls Status info Measurements Residual current info ABB MicroScada Operation outside office hours Status, measurements Network operation Portable control room ABB DMS600WS / DMS600NE Control room Outage Info to Customers (www and telephone) Customer information Customer Information System CRM / Generis Low-voltage control, alarms, measurements Reading System Aidon Gateware Alarms, Measurements

Improved Safety Electrical safety has been improved by replacing energy meters with smart ones Alarms: - Neutral connection lost - Reverse phase rotation The operator can inform the customer, and switch off the power, if needed

More efficient way of working Minimizing downtime in a network Smartness in the low-voltage network is the best ever tool for analyzing what is happening in the medium voltage network

More efficient way of working Minimizing downtime in a network If we are experiencing any kind of network issue, we can analyze it through the smart meter network The operator can immediately see: - Problem type - Problem location - Number of customers affected

More efficient way of working Minimizing downtime in a network New legislation is putting pressure on minimizing downtime: Smart meters inform us of a problem before we get the first customer call. A problem has been analysed before a technician arrives to the outage area we are saving tens of minutes, sometime hours, of fault finding time.

Distributed quality measurements Smart meters are electricity quality sensors A number of different values can be used for analyzing the network behaviour, online or post-processed. Any exceeding of set limits are stored in a log for - Further analysis - Capacity planning

Distributed quality measurements Blown fuses or electricity quality problems? - Hour by hour information on energy usage - Advice to do changes in customer s system - Propose upgrading main fuses

Distributed quality measurements Customers are sometimes complaining about broken devices due to low or high voltage - Smart metering gives us a great tool logging all deviations in voltages, together with time stamps - Customer compensation decision can be based on logs

Add-on Services using Smart Metering, Information Energy consumption readings on the extranet. - Available hour-by-hour for customers - The information is also useful when a customer is complaining about the energy invoice

Add-on Services using Smart Metering, Relay Controls Meters have relay outputs that can be controlled by the software. - Traditionally night time (22-07) control of the load, eq. normally the heating. - Demand for controlling the load based on energy price variations instead of time.

Add-on Services using Smart Metering, Future Possibilities Two approaches for the future control: - Fixed amount of cheapest hours per day OR - Smart system with data fusion: building info, weather forecast, pricing

Add-on Services using Smart Metering, Future Possibilities Calculation example: - A house with 180W/K power loss, 12kW heating power - Weather forecast for the next day: -21 C average - Energy need: (17+21) x 180W = 6,84kW average 80%, 131kWh, covered with smart control heating, 131kWh/12kW=10,9h -> System selects 11 cheapest hours of the day active, rest of the day based on thermostat control.

Add-on Services using Smart Metering, Future Possibilities In the future, the second relay could be used for customer s own controls, for example by sms or internet, or assisted system by the operator. Applications: Electric Sauna, Car engine heater, Vacation Home temperature control etc.

Conclusion Oulun Seudun Sähkö has been very satisfied with results of the Smart Meter project. Together with low-voltage control functionality, the concept has been better than expected. Meters help us serve our customers better and save money. Thank You for Your Interest in the Topic. www.oulunseudunsahko.fi