Fall 2017 Technical Training Schedule

Fall 2017 Technical Training Schedule

TAM9 & XL1050 New Product Introduction - $75 per person- NEW CLASS! Learn the latest & greatest about the new generation Hyperion TAM9 air handler and how we were able to combine the best features from the TAM7 & TAM8 air handlers in this enhanced new product. You will understand how to navigate the CDA, the importance of the new start up procedures and the additional flexibility the TAM9 provides. Just as the TAM9 combines the best features of 2 separate models the XL1050 control combines the best features from the XL950 & XL824/850 controls. Leave this class with an understanding of the new enhancements and functionality of the XL1050 control and how you and your customers will benefit from everything the XL1050 command center has to offer. New Castle, DE September 12, 2017 8 am - 12 pm Lew Fry Pittston, PA September 12, 2017 8 am - 12 pm Paul Reimer King of Prussia, PA October 2, 2017 8 am - 12 pm Paul Reimer Harrisburg, PA October 9, 2017 8 am - 12 pm Josh Wheale Pennsauken, NJ October 12, 2017 8 am - 12 pm John Zdon Dagsboro, DE October 16, 2017 8 am - 12 pm Lew Fry Trevose, PA November 7, 2017 8 am - 12 pm Paul Reimer XL1050 Zoning, Install & Setup - $75 per person - NEW CLASS! Trane s 7 LCD Touch screen thermostat and modulating zoning system sets the industry standard for ease of use, convenience, and flexibility. This 4 hour class will give the installer and service tech the knowledge to set up and troubleshoot this advanced zoning system. Set up, start up, and adjustments will be included in this class. King of Prussia, PA September 29, 2017 8 am - 12 pm Rick Blank Understanding Gas Furnaces - $100 per person - NEW CLASS! This class will start with the components in modern furnaces, using the Trane equipment as example. From there an understanding of sequence of events as well as detailed interaction of devices will build. Electronic controls, variable speed blowers, variable speed inducers, 2 stage gas controls, modulating gas valves, and thermostats will be covered. Furnace wiring diagrams, fault codes, and troubleshooting will round out the class. Lunch is included. This class is good for beginner to intermediate levels and the experienced tech will appreciate the review. This class is eligible for 8 hours of NATE Continuing Education Credits! New Castle, DE September 26, 2017 8 am - 5 pm Rick Blank 2

Introduction to Ameristar - $75 per person - NEW CLASS! The Ameristar line, including air conditioners, heat pumps, coils, air handlers and furnaces, is ideally suited for price sensitive replacement and new construction projects. Quality construction, solid performance and backed by Ingersoll Rand, Ameristar systems will deliver real value for years to come. Starter homes, vacation homes, single family and multifamily investment properties whatever the application need, the Ameristar goal is to provide dependable and affordable systems that will deliver the comfort your customers deserve at the price they can afford. Come learn the ins and outs of the Ameristar products, best practices for install/service and how this new line can be a valuable addition to your product offering. New Castle, DE September 7, 2017 8 am 11 am Paul Reimer Harrisburg, PA September 11, 2017 8 am 11 am Josh Wheale King of Prussia, PA September 26, 2017 8 am 11 am John Zdon Dagsboro, DE October 5, 2017 1 pm 4 pm Lew Fry Salisbury, MD October 5, 2017 8 am 11 am Lew Fry Pittston, PA October 10, 2017 8 am 11 am Paul Reimer Trevose, PA October 18, 2017 8 am 11 am John Zdon Pennsauken, NJ November 1, 2017 8 am 11 am John Zdon Trane/American Standard Ductless Units - $75 per person - NEW CLASS! The ductless market has been steadily growing each year and this is no surprise to any of us but the market growth has also created more competition, brands and options for both you and your customers. Trane/American Standard Ductless provides a product with a great name, from a great distributor with great features & benefits for your customers. Come learn what Trane/American Standard Ductless has to offer and how you can provide creative solutions for your customers needs. You will receive an overview of the products, install & service procedures along with much more! Pittston, PA October 10, 2017 1 pm 4 pm Paul Reimer Trevose, PA October 18, 2017 1 pm 4 pm John Zdon King of Prussia, PA December 6, 2017 8 am 11 am Paul Reimer 3

Heat Pump 101 New Tech Focus - $75 per person - NEW CLASS! A 1/2 day course designed to focus on new techs & refresh experienced techs about heat pumps, including design, operation, service, maintenance and troubleshooting. Topics to be discussed include: the new defrost board diagnostics and operation wiring new furnaces and thermostats to heat pumps: Dual Fuel/Hybrid Applications airflow measurements & understanding static pressure refrigeration cycle in both heating & cooling modes troubleshooting refrigerant pressure problems basic expansion valves indoor & outdoor standard & electronic (EEV) electrical circuits & troubleshooting system set up & start up thermal balance points Harrisburg, PA September 11, 2017 1 pm - 5 pm Josh Wheale King of Prussia, PA October 26, 2017 8 am - 12 pm John Zdon Dagsboro, DE October 30, 2017 1 pm - 5 pm Lew Fry New Castle, DE November 9, 2017 1 pm - 5 pm Lew Fry Pittston, PA November 16, 2017 1 pm - 5 pm John Zdon Mitsubishi 2 day M & P Mr. Slim Service Course - $250 per person Acquire the in-depth knowledge and skills needed to install and troubleshoot Mr. Slim M&P- series systems. Throughout the 2-day Mr. Slim Service Course, you will be introduced to the concepts and theories of Mr. Slim system operation, including an in- depth functional study of the unique technologies employed. From there, you will move into detailed discussions surrounding the theories of properly applying, installing and troubleshooting Mr. Slim M&P-series systems. Concepts and theory are covered in the classroom and reinforced through practical hands-on exercises. Static displays and fully functional Mr. Slim systems are installed for system analysis and practical troubleshooting exercises. Class size is limited to 16 attendees and a Limit of 2 attendees per dealer. This class is eligible for 16 hours of NATE Continuing Education Credits! King of Prussia, PA September 14-15, 2017 8 am - 4 pm John Zdon King of Prussia, PA October 3-4, 2017 8 am - 4 pm John Zdon King of Prussia, PA November 13-14, 2017 8 am - 4 pm John Zdon 4

Delivered Comfort & Air Distribution - $250 per person - NEW CLASS! Target Audience: Owners, RSPs, Designers & Installers Delivered Comfort is more than selecting a piece of equipment and connecting ducting. Size and placement of registers and return grilles impact delivered comfort. Operation of different types of thermostats and how the equipment is set up can impact Delivered Comfort. Sizing of ductwork and filters will impact Delivered Comfort. Ever replaced a piece of equipment and the customer had concerns regarding comfort? Ever installed a Unit with a Variable Speed Blower and had noise issues? Ever replace a system and have issues with customer comfort even though the thermostat is set to the same temperature? Ever wonder what to do to improve system airflow? Is the return too small? Is the filter correct? Is the supply duct the right size? Is it too big? How do you set the blower speed when installing the equipment? Ever install a zoning system and it didn t seem to work properly? The design of a duct system can have an impact on the comfort of the homeowner as well as the life of the equipment. After the load calculation is done, you need to deliver the right amount of air to each space. There is more to system design than using the duct calculator. Learn how to confidently lay out a residential air distribution system that will perform as designed. This course will take you from square one to the finished design using the ACCA Manual D. Topics to be covered includes: Sizing & selection of registers & diffusers Thermostat performance Staged & modulating equipment concerns Calculating CFM System Selection Blower performance Duct performance Device pressure losses Duct leakage concerns Selection of AC coils Sizing air filters Understanding the duct calculator Friction rate & pressure loss Zoned systems Solving problem systems Plus much more! Cost of the class includes: ACCA Manual D ACCA Duct Calculator ACCA Worksheets ACCA Manual T Reference Materials + More This class is eligible for 16 hours of NATE Continuing Education Credits! King of Prussia, PA September 27-28, 2017 8 am - 5 pm Rick Blank 5

IR Commercial Equipment & Application - $75 per person - NEW CLASS! Our innovative solutions create spaces that are reliable and safe, as well as healthy, comfortable and efficient which in turn yields greater productivity and greater profitability. Come learn what product options are available to solve your various unit/service replacements, design build and competitive job quotes. We will focus on what separates our commercial product families along with how you can offer the new Foundation model to ensure every competitive advantage available! We will review control options, install accessories and best practices along with many other topics. Harrisburg, PA October 17, 2017 8 am - 12 pm Josh Wheale Dagsboro, DE October 30, 2017 8 am - 12 pm Lew Fry Pennsauken, NJ November 1, 2017 1 pm - 5 pm John Zdon New Castle, DE November 9, 2017 8 am - 12 pm Lew Fry Pittston, PA November 16, 2017 8 am - 12 pm John Zdon King of Prussia, PA December 4, 2017 8 am - 12 pm John Zdon S Series Furnace & S9X2 Model Launch - $75 per person - NEW CLASS! This furnace is S-WEET, comments like this reassure us that the manufacturer and dealer council have taken the right steps to produce the right platform of furnaces. Understanding the changes of this platform will help you S-ucceed in your installation, be S-uccessful in your service and be S-uperior in your applications. The versatility, serviceability, reliability and durability of this product needs to be understood by all so that it benefits and features can be maximized by contractors to satisfy the needs of the consumer. Learn today what you need to know in order to satisfy the consumer s needs of tomorrow. Learn how the newest addition to the S-Series family adds a significant option into our product portfolio and what key elements you need to know in order to gain yet another advantage over our competition! New Castle, DE September 12, 2017 1 pm -- 5 pm Lew Fry Pittston, PA September 12, 2017 1 pm -- 5 pm Paul Reimer King of Prussia, PA October 2, 2017 1 pm -- 5 pm Paul Reimer Harrisburg, PA October 9, 2017 1 pm -- 5 pm Josh Wheale Pennsauken, NJ October 12, 2017 1 pm -- 5 pm John Zdon Dagsboro, DE October 16, 2017 1 pm -- 5 pm Lew Fry Trevose, PA November 7, 2017 1 pm -- 5 pm Paul Reimer 6

EEVs & Defrost Controls - $75 per person - NEW CLASS! Trane is using an EEV in the 20V and 18i outdoor heat pump and the Hyperion Air Handler. Learn about this technology and become comfortable working on the equipment. Topics discussed will include: TXV & EEV comparison, components, control boards, operation, testing, troubleshooting, and more. Trane Defrost on Demand controls have been used for years to provide the best efficiency in defrost operation. Topics covered include: Why defrost, Trane Defrost on Demand, operation, components, traditional and communicating defrost, fault codes, troubleshooting, and more. Know these control system and be successful in troubleshooting. Dagsboro, DE September 25, 2017 1:30 pm - 5 pm Rick Blank Intro to HVAC Electrical - $75 per person This 4 hr class will make you more confident with electrical troubleshooting. Topics discussed include: Electricity flow Current Protection Electrical Components Electrical Meter Use Relationship of Components Sequence of Operation Series Circuits Sequence of Troubleshooting Parallel Circuits When to use Ohms or Volts Transformers Class Examples Ladder Diagrams Using Diagrams to Hunt Schematic Diagrams Troubleshooting Tricks Safety And More! The class will start out with a basic review covering the operation of various devices and build with class examples and diagrams. This is an intermediate class, and the review at the beginning will allow beginners to follow along. Trane wiring diagrams will be used as examples. Bring your electrical meter and become better familiar with its use. New Castle, DE September 7, 2017 1 pm -- 5 pm Paul Reimer King of Prussia, PA October 6, 2017 8 am - 12 pm Paul Reimer 7

Variable Speed AC/HP Service/Diagnostics Class - $75 per person The introduction of the Variable Speed Inverter is behind us and many of them are in the field. We installed them and crossed our fingers and surprisingly everything started without a hitch. But then, the phone rings and there is an alert code. Let s learn how to navigate through the diagnosis and service of these systems; particularly if there is zoning. King of Prussia, PA October 26, 2017 1 pm -- 5 pm John Zdon Dagsboro, DE December 12, 2017 9 am - 1 pm John Zdon Variable Speed AC/HP Certification - $100 per person This class is beneficial and designed to equip dealers and technicians in the installation and operation of the variable speed platform. Dealer s who have taken the class and who participate in their installation have nothing but praise for the product. This system has provided superior comfort, especially when zoned, at a operational cost that fits into most consumer s budgets. We will focus on the proper match ups, proper installation, proper set up of features and troubleshooting process. Certification is required in order to purchase this product. This class includes the $30 Variable Speed Outdoor Systems Service Manual. This class is eligible for 8 hours of NATE Continuing Education Credits! King of Prussia, PA October 24, 2017 8 am - 4 pm Paul Reimer 8

National Comfort Institute Carbon Monoxide Safety & Combustion Training by NCI Contact NCI for Pricing Get the technical knowledge you need to prevent CO hazards, improve system performance and increase profitability with NCI Combustion Performance & Carbon Monoxide Safety training. Prevention is the key to avoiding Carbon Monoxide hazards in the home. Each year thousands of people in the United States become ill or die from CO poisoning. Without full combustion performance & CO safety training, there is no way of knowing whether a system is safe or efficient. Not only will you be saving lives by becoming CO Certified, but you will be opening the door to new sales opportunities and greater profit. The Ferguson HVAC Lyon Conklin training package does not qualify for this class. Call NCI Customer Service at 800-633-7058 to register & be sure and mention your $25 discount. King of Prussia, PA November 28-30, 2017 8 am - 5 pm NCI Instructor Duct System Optimization Training- Contact NCI for Pricing Learn how to deliver high quality, profitable duct system renovations that really work! Set yourself apart from competitors by knowing how to optimize a duct system so it delivers the heating and cooling the equipment was designed to provide. The process begins with a comprehensive evaluation of the existing duct system design, equipment sizing, followed by verification of real-time performance - not simulations. For the first time, the HVAC Industry has a certification that addresses the vital importance of ductwork in the overall performance of a mechanical system. By taking this class and passing the exam at the end of Day 2, you will earn the Duct System Optimization Specialist certification. The Ferguson HVAC Lyon Conklin training package does not qualify for this class. Call NCI Customer Service at 800-633-7058 to register & be sure and mention your $25 discount. King of Prussia, PA September 6-7, 2017 8 am - 5 pm NCI Instructor 9

ATTENTION: ALL CLASS REGISTRATIONS MUST BE MADE ONLINE! HOW TO ENROLL ONLINE: 1. Log on to our website: www.fergusonhvac.com 2. Type in your zip code & select your nearest branch. 3. Hover over TRAINING AND EVENTS at the top of the page, when the drop down box appears, click on TRAINING 4. From there, you will see a page that lists upcoming Sales & Business, Technical and Mitsubishi Training classes that Ferguson HVAC Lyon Conklin is has to offer. 5. You will see two boxes titled All Categories and All Regions on the upper-right side. Click on these to narrow your search for classes you are looking for. You can find classes by choosing a category in one OR both of the boxes. 6. Once you find a class that you would like to register for, click on the class name. This will bring you to a page with a brief class description, and the list it s locations, dates and times. Click the blue box labeled SIGN UP next to the correct location/date/time of the class you would like to attend 7. Once you click SIGN UP, the website will proceed to the registration page, YOU WILL NOT RECEIVE A CONFIRMATION EMAIL. Once you click SIGN UP under the online form, it will say Registration Complete! and this confirms you are registered. PLEASE READ OVER THE CLASS DETAILS AND THE INFORMATION YOU FILLED IN BEFORE GOING FURTHER TO ENSURE THIS IS A CLASS YOU CAN ATTEND. 10

Training Offered at the Following Lyon, Conklin Locations: Bensalem/Trevose, PA Dagsboro, DE 4667 Somerton Rd Ste E 30983 Country Gardens Rd Feasterville-Trevose, PA 19053 Dagsboro, DE 19939 Phone: 215-355-2767 Phone: 302-732-0940 Harrisburg, PA King of Prussia, PA 7195 Grayson Road 550 South Henderson Rd Harrisburg, PA 17111 King of Prussia, PA 19406 Phone: 717-561-2161 Phone: 610-205-2300 New Castle, DE Pennsauken, NJ 200 Anchor Mill Rd 1165 Thomas Busch Memorial Hwy New Castle, DE 19720 Pennsauken, NJ 08110 Phone: 302-324-5454 Phone: 856-488-0191 Salisbury, MD Scranton/Pittston, PA 28594 Naylor Mill Road 140-144 Centerpoint Blvd Salisbury, MD 21801 Pittston, PA 18640 Phone: 410-831-6017 Phone: 570-883-3870 COD Customer Policy: COD customers must pre-pay for training by: Contacting their TM or their local Ferguson HVAC Lyon Conklin office. Paying for the class upon arrival on the scheduled day of the class Questions: Call your local Ferguson HVAC Lyon Conklin Office or Ask Your Territory Manager! Toll Free: 800-456-5966 www.fergusonhvac.com 11