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Royal Ahold NV Particulars Organisation Name Corporate Website Address Primary Activity or Product Related Company(ies) Country Operations Royal Ahold NV http://www.ahold.com Wholesaler and/or Retailer ne Belgium, Czech Republic, Germany, Netherlands, Slovakia, USA Membership Number 3-0020-07-000-00 Membership Type Membership Category Primary Contacts Person Reporting Ordinary Members Retailers Hugo Byrnes Address: Provincialeweg 11 Zaandam Netherlands 1506 MA Hugo Byrnes Related Information Other information on palm oil: Reporting Period 01 January 2012-31 December 2012 Particulars Page 1/7

Retailers Operational Profile 1. Main activities within retailing Food Goods, Home & Personal Care Goods, Own-brand Food Goods : Margarine & Cooking Oil Home And Personal Care Goods : Cleaning Agents Laundry Detergents / Cleaning Products Soap Tablet Finishing - Others: Operations and Certification Progress 2. Do you have a system for calculating how much palm oil and palm oil products you use? Under Development 3. Total volume of all palm oil products used in the year in your own brand products: 3.1. Total volume of Crude Palm Oil used in the year: 3.2. Total volume of Palm Kernel Oil used in the year: 3.3. Total volume of other Palm Oil Derivatives and Fractions used in the year: 3.4. Total volume of all palm oil and palm oil derived products you used in the year: 4. Volume of Crude Palm Oil used in the year in your own brand products that is RSPO-certified: 4.1. Book & Claim 4.2. Mass Balance Retailers Page 2/7

4.3. Segregrated 4.4. Identity Preserved 4.5. Total volume of Crude Palm Oil used that is RSPO-certified: 5. Volume of Palm Kernel Oil used in the year in your own brand products that is RSPO-certified: 5.1. Book & Claim 5.2. Mass Balance 5.3. Segregrated 5.4. Identity Preserved 5.5. Total volume of Palm Kernel Oil handled that is RSPO-certified: 6. Volume of all other palm-based derivatives and fractions used in the year in your own brand products that is RSPO-certified: 6.1. Book & Claim 6.2. Mass Balance 6.3. Segregrated 6.4. Identity Preserved 6.4. Total volume of palm-based derivatives and fractions included in the products sold in the reporting year in your own brand business Retailers Page 3/7

7. Do you plan to ask your suppliers if the palm oil supplied comes from growers who disclose their GHG emissions within the RSPO P&C 5.6 & 7.8? Report on suppliers if the palm oil supplied comes from growers who disclose their GHG emissions within the RSPO P&C 5.6 & 7.8 Time-Bound Plan 8. Date expected to start (or year stated) using RSPO-certified oil palm products own brand 2010 9. Date expected to be (or already) using 100% RSPO certified oil palm products from any supply chain option own brand 2010 10. Date expected to be using 100% RSPO certified oil palm from physical supply chains (Identity Preserved, Segregated and/or Mass Balance) - own brand products 2016 11. Does your company use palm oil in products you manufacture on behalf of other companies? 12. Date expected to actively communicate to promote the use of certified sustainable palm oil in other manufacturers brands that you sell 2053 13. Do your (own brand) commitments cover your companies global use of palm oil? 14. Which countries that your organization operates in do the above own-brand commitments cover? Belgium, Czech Republic, Germany, Netherlands, Slovakia, USA 15. What are your interim milestones towards achieving these RSPO certification commitment to your own-brands (year and progressive CSPO%) End of 2013: 100% use of segregated certified sustainable palm oil in Ahold Europe own brand products 16. Does your company have a timebound plan for the use of palm oil in the products you sell on behalf of other companies? Actions for Next Reporting Period 17. Outline actions that will be taken in the coming year to promote sustainable palm oil use along the supply chain Ask all of Ahold Europe own brand suppliers to use segregated certified sustainable palm oil Retailers Page 4/7

Reasons for n-disclosure of Information 18. If you have not disclosed any of the above information, please indicate the reasons why - Other reason: Trademark Related 19. Please state product range(s) and date(s) started or expected to start using trademark Year: We do not foresee to use the trademark 2053 20. Do you undertake or support any projects on sustainable palm oil that have not been captured in this report? Application of Principles & Criteria for all members sectors 21. Related to your sourcing, do you have (a) policy/ies, that are in line with the RSPO P&C Water, land, energy and carbon footprints Ethical conduct and human rights Labour rights Stakeholder engagement Water, land, energy and carbon footprints policy Ethical conduct and human rights policy Labour rights policy Stakeholder engagement policy 21.1. Please specify if/when you intend to develop one 22. What steps will your organization take to realize ethical conduct using business-applicable regulations and industry practices? We have a Code of Conduct and all suppliers sign our Standards of Engagement. Retailers Page 5/7

23. Are you sourcing 100% physical CSPO? Your organization's plan to cover sourced palm oil and palm kernel oil, which is not yet segregated or identity preserved, through Mass Balance We consider mass balance to be the second best option in those cases where the target of 100% segregated palm oil cannot be achieved. Retailers Page 6/7

Challenges 1. Significant economic, social or environmental obstacles Challenges include that palm oil is often a small ingredient in various products. 2. How would you qualify RSPO standards as compared to other parallel standards? Cost Effective: Robust: Simpler to Comply to: 3. How has your organization supported the vision of RSPO to transform markets? We actively engage with industry and other stakeholders. Challenges Page 7/7