What's ahead for fully autonomous driving Consumer opinions on advanced vehicle technology. Deloitte Global Automotive Consumer Study

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What's ahead for fully autonomous driving Consumer opinions on advanced vehicle technology Deloitte Global Automotive Consumer Study January 2017

Change in desirability for fully autonomous vehicles since 2014 5% 4% 3% 1% Germany India South Korea 0% -5% -10% China US Japan -3% -7% -15% -20% -16% 2

Percentage of consumers who feel fully autonomous vehicles will NOT be safe 81% 79% 74% 72% 64% 62% South Korea Japan US Germany India China 3

Percentage of consumers who feel an established track record of fully autonomous cars being safely used would make them more likely to ride in one 81% 74% 70% 68% 59% 47% China India South US Japan Germany Korea 4

Percentage of consumers who feel they would be more likely to ride in a fully autonomous vehicle if it were offered by a brand they trust 79% 77% 54% 54% 46% 34% India China South US Japan Germany Korea 5

Types of companies consumers trust most to bring fully autonomous vehicles to market Japan 76% 16% 8% Germany 51% 26% 20% 3% US 47% 27% 20% 6% South Korea 44% 48% 7% 1% India 34% 29% 36% 1% China 27% 58% 15% Traditional car manufacturer Exisitng tech company New autonomous company Other 6

Consumers most and least preferred advanced automotive technologies Description Category US Germany Japan South Korea China India Recognizes objects on road and avoids collision Safety 1 1 1 2 1 1 Informs driver of dangerous driving situations Safety 2 3 4 3 3 4 Blocks driver from dangerous driving situations Safety 3 2 2 1 2 2 Takes steps in medical emergency or accident Safety 4 4 3 4 4 3 Diagnoses and sends maintenance notifications Connectivity 5 14 12 5 6 5 Enables remote shutdown of stolen vehicle Cyber security 6 13 8 14 8 8 Helps enhance fuel efficiency Fuel efficiency 7 5 6 11 12 7 Enables vehicles-to-vehicle and road communication Connectivity 8 10 5 9 5 11 Prevents hacking into vehicle systems Cyber security 9 15 19 17 22 13 Prevents theft by restricting unauthorized access Cyber security 10 7 16 20 18 10 Enables use of advanced lightweight materials Fuel efficiency 11 11 14 12 7 12 Enables interactive vehicle operational information Convenience 12 16 18 19 20 17 Enables usage of alternative fuels Environment 13 6 9 6 11 6 Automates tasks for comfort and convenience Convenience 14 12 10 7 9 14 Lowers the impact on the environment Environment 15 8 15 13 16 9 Enables hands-free interior controls Convenience 16 23 26 30 29 24 Monitors the physical health of the driver Safety 17 9 13 16 13 15 Enables high-speed, long-distance, highway auto-pilot mode Self-drive 18 17 11 8 15 19 Enables remote/automatic software updates of the vehicle Connectivity 19 25 24 21 31 22 Allows use of smartphone applications through the vehicle dashboard Connectivity 20 28 32 29 27 26 Enables full self-driving capabilities Self-drive 21 20 7 10 14 20 Coaches the driver to drive safely Cost efficiency 22 18 17 18 10 16 Makes available adjustable settings to enhance vehicle performance Performance* 23 21 20 15 23 18 Assists in locating, reserving, and navigating to a parking space Service enabler 24 19 25 25 17 21 Enables the use of self-healing paint Miscellaneous 25 24 23 27 25 32 Provides passengers with customized entertainment while driving Convenience 26 32 30 28 30 28 Provides notifications when places of interest are near Service enabler 27 26 31 31 26 23 Automatically pays parking and toll fees Service enabler 28 27 22 26 21 30 Empowers customer to personalize vehicles Miscellaneous 29 30 28 22 28 27 Allows the driver to control automated home systems Service enabler 30 29 29 24 24 29 Enables low-speed urban auto pilot mode Self-drive 31 22 21 23 19 25 Helps manage daily activities Convenience 32 31 27 32 32 31 7

Percentage of consumers who are NOT willing to pay more than $500 for various advanced vehicle technologies Alternative powertrain Safety Self-drive Connectivity Cockpit/ convenience Germany South Korea Japan US China India 8

Overall expected price which consumers are willing to pay for advanced automotive technologies (2014 and 2016) 2014 2016 $2,400 Weighted average price ($) $1,370 32% $925 $1,590 $1,780 77% 48% 77% $700 $415 $360 $360 $1,440 52% $700 53% $1,140 US Germany Japan South Korea China India The $ value for each country represents the average of overall weighted prices across the five technology categories, that is, safety, connectivity, cockpit/convenience, self-drive, and alternative engines. The non-usd currency has been converted into USD by using the average exchange rates in 2016 9

Percentage of consumers who would prefer a hybrid-electric, battery-electric or other form of alternative powertrain in their next vehicle 53% 42% 42% 28% 27% 24% China Japan South Korea Germany India US 10

Frequency that consumers use ride-hailing services, by country 47% 43% 23% 19% 7% 4% 9% 20% 22% 31% 38% 32% 55% 50% 73% 87% Diesel 15% 25% India China US South Korea Germany Japan Never Rarely At least once a week 11

Percentage of consumers who use ride-hailing services and question their need to own a vehicle in the future 61% 52% 47% 41% 30% 25% Diesel India US Japan China Germany South Korea 12

Percentage of consumers who use ride-hailing services and question their need to own a vehicle in the future, by generation 64% 66% 57% 58% 43% 43% 44% 46% 16% 20% 26% 35% 34% 23% 22% 28% 27% 37% Diesel US Germany Japan South Korea China India Pre/Boomers Gen X Gen Y/Z 13

About the Global Automotive Consumer Study Copyright Deloitte Development LLC. All rights reserved. 14

The Global Automotive Consumer Study surveyed over 22,000 consumers in 17 countries around the world Belgium (1,250), 750 captured in Dutch, 500 in French United Kingdom (1,250) Germany (1,750) Canada (1,250), 1,000 Captured in English, 250 in French United States (1,750) France (1,750) Italy (1,250) Japan (1,750) South Korea (1,750) China (1,750) Mexico (1,250) India (1,750) Thailand (500) Indonesia (500) Brazil (1,250) South Africa (1,250) Malaysia (500) 15

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